SAP IPX 365 One Connection for Multiple Services Enabling Essential Interconnection Services with a Secure, Top-Performing Private IP Network
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1 SAP Services SAP IPX 365 One Connection for Multiple Services Enabling Essential Interconnection Services with a Secure, Top-Performing Private IP Network
2 Table of Contents 3 Connecting Subscribers Through SAP IPX 365 Network Performance and Engineering IPX Benefits 4 SAP IPX 365, Voice Connect IPX Voice Service Powered by GSMA PathFinder 5 Roaming Services Data Roaming, SIGTRAN, and LTE Diameter 6 Messaging Services and IPX Transport Global Messaging SMS and MMS Hubs IPX Transport Customer Support and Service Find Out More
3 Interconnecting Services and Reducing Costs Connecting Subscribers Through SAP IPX 365 SAP IPX 365 mobile service offers a comprehen - sive service portfolio of essential interconnection services provided over a carrier-grade global IP backbone. Inter packet exchange (IPX) is an interconnection model for the exchange of IP-based traffic between mobile and fixed-service providers, Internet and application service providers, and over-the-top players. With support for key mobile services, SAP IPX 365 can help you to increase operational efficiency and reduce interconnectivity costs. SAP IPX 365 enables roaming services, packet voice services, messaging services, and IPX transport. In particular, mobile s can use SAP IPX 365 to take advantage of the following connectivity services and protocols, all through one connection: Roaming services SAP GRX 365, SAP Roaming Signaling 365, and SAP LTE 365, Diameter hubbing Packet voice services Roaming traffic as well as international direct dial (IDD) traffic Messaging services SAP SMS 365, SAP MMX 365, and SAP Intelligent Hubbing 365 IPX transport services Point-to-point data transit services, such as BlackBerry connectivity, and SMS over IPX All services offered over one connection, SAP IPX 365, comply with relevant specifications, including GSM Association (GSMA) and i3 Forum requirements. Network Performance and Engineering SAP IPX 365 is built on an -grade multiprotocol label switching (MPLS) IP backbone. s are directly connected to the nearest point of presence. As the SAP IPX 365 is completely isolated from the public Internet, it provides a highly secure environment, designed and managed according to industry best practices. The resilient core infrastructure is engineered to guarantee % availability. On the SAP IPX 365, each service community is securely isolated using virtual private s (VPNs) on the backbone. A service provider only has visibility to the service community to which it is subscribed. SAP IPX 365 offers up to five classes of service to prioritize delay-sensitive and business-critical applications. IPX Benefits SAP IPX 365 offers service providers a great opportunity to increase operational efficiencies and to reduce interconnectivity costs. There is no need to manage a multitude of interconnects on various technologies; just one IP connection is required for all essential interconnection services. Cost-Efficiency Services on SAP IPX 365 are provided as separate virtual private s over a single access to the SAP IPX 365. This means a cost-efficient use of connectivity. Scalability SAP IPX 365 is a highly scalable solution. Customers can upgrade their access bandwidth as needed, with port speeds available up to 1 Gbps. Service Quality and Availability The for SAP IPX 365 is engineered for high performance and resiliency and is fault resilient without loss of service. Unlike the public Internet, the private delivers on performance parameters for packet loss, latency, and jitter. SAP IPX 365 One Connection for Multiple Services 3
4 Enabling Greater Quality and Performance SAP IPX 365, Voice Connect IPX Voice Service The voice connect of SAP IPX 365 is a high-quality packet voice-routing service. Customers connected to the for SAP IPX 365 can terminate traffic to other connected s, as well as to destinations that are off-net (breakout). On-net calls are routed directly to the destination, with the control switch providing call control. See Figure 1. The service helps ensure delivery of caller-line identification (CLI) for mobile destinations as well as termination to roaming codes (MSRNs) for mobile destinations. Quality is assured via predefined answer seizure ratio (ASR) and efficiency ratio (NER) benchmarks at the destination level. In addition, reporting is provided on average call duration (ACD) and postdial delay (PDD). Powered by GSMA PathFinder An important part in managing the voice business is control of termination rates. Key to this is identifying the ownership of the destination mobile number, enabling the routing calls for that number directly to the right. IPX voice service makes this possible because of its access to the GSMA PathFinder number discovery service. In countries where mobile number portability has been introduced, the GSMA PathFinder number resolution service can correct the destination for ported numbers, thus enabling direct routing of calls. Figure 1: Packet Voice Interworking Control switch Peering Amsterdam SAP IPX 365 Packet voice GSMA PathFinder Legacy voice s 4 SAP IPX 365 One Connection for Multiple Services
5 Delivering Uninterrupted Service Experience While Roaming Roaming Services Data Roaming, SIGTRAN, and LTE Diameter Voice and data roaming are a significant part of a mobile service provider s business. Excellent international connectivity is therefore of paramount importance to a service provider. When traveling, customers must be able to use mobile services as if they are in their home. Visiting mobile users must also be offered the best possible service in order to maximize inbound roaming revenue. Enabling International Data Roaming with SAP GRX 365 SAP GRX 365 has been commercially available for more than a decade. With a direct footprint of nearly 100 mobile service provider s, extended to full global coverage through valuebased peering, SAP GRX 365 is one of the largest GRX service communities in the market. SAP GRX 365 includes a domain name system (DNS) service with locations in London, Frankfurt, and Singapore. SAP Roaming Signaling 365 The service provides transit routing of Signaling System Number 7 (SS7) protocols, signaling messages used for international mobile roaming. The signaling messages including SMS messages are routed between a mobile and its roaming partners. SAP LTE 365 In order to facilitate the deployment of roaming between LTE s, SAP IPX 365 offers a Diameter hubbing functionality. With SAP LTE 365, providers need only one Diameter connection to reach all of their roaming partners. See Figure 2. Figure 2: Connecting Through Diameter Hubbing MMS center SAP MMX 365 hub SAP IPX 365 MMS center Peering Amsterdam Peering Singapore DNS DNS DNS SAP IPX 365 One Connection for Multiple Services 5
6 Reliable and Extensive Transport Services Messaging Services and IPX Transport Global Messaging SMS and MMS Hubs SAP is a global leader for SMS and MMS interoperability, reaching over 990 s and 6.1 billion subscribers and processing more than 1.8 billion messages per day. SAP MMX 365 SAP MMX 365 is a one-stop shop MMS interoperability solution. It allows a mobile to send MMS messages to and receive MMS messages from other s through a single IP connection and under a single commercial contract. The service replaces the need for the mobile service providers to establish bilateral connections and contracts with their interconnect partners. It includes financial clearing of all MMS messages exchanged between mobile service providers, even in situations where one party prefers to settle termination rates and the other does not. Access to the MMS hub via your IPX connection is available with SAP GRX 365. SAP SMS 365 SAP SMS 365 provides focused solutions to meet the messaging needs of virtually any around the world. While the interoperability is fully integrated, the focused concept provides national, regional, and global markets a tailored solution designed for specific business models and technical requirements. SAP SMS 365 offers a flexible set of features that provide unparalleled reach and reliability for global SMS interoperability. One such service is SAP Intelligent Hubbing 365. This service enables mobile s the flexibility to select the most cost-effective and high-quality SMS routes, via hub or bilateral delivery, to an SMS interworking roaming partner destination, anywhere in the world. Access to the SMS hub via your IPX connection is available as part of a signaling service as well as independently. IPX Transport Service providers connected to SAP IPX 365 can use their connection to exchange traffic bilaterally, with a guaranteed end-to-end service-level agreement. SAP IPX 365, Connectivity for BlackBerry Services SAP IPX 365 provides connectivity between BlackBerry data centers and wireless service providers around the world. SAP IPX 365 provides wireless service providers with a reliable and cost-efficient solution for connecting to the BlackBerryhosted service. This connectivity service is configured in a completely redundant setup, with dual links to the wireless service provider and dual links into the BlackBerry data centers. SAP IPX 365, SMS Hubbing Now you can access the SAP SMS 365 hub via SIGTRAN over an SAP IPX 365 connection. Help ensure a secure and qualityassured interconnection over IPX, and enable a single connection to interconnect all voice, data, and SMS services. SMS over IPX minimizes costs by using IP exchange instead of leased-line connectivity. Customer Support and Service SAP Services, a division of SAP, supplies interconnectivity solutions to leading service providers across the world. With specialists dedicated exclusively to meeting our customers requirements, we ve established a world-class reputation for service design and implementation. Our service reliability is backed up by service-level agreements, 24x7 traffic control from our state-of-the-art operations management centers, multilingual fault reporting and handling, and an around-the-clock help desk. Find Out More To learn more about how SAP can enable mobile services, call your SAP representative today or visit us on the Web at 6 SAP IPX 365 One Connection for Multiple Services
7 CMP24569 (13/07) No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ( SAP Group ) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see for additional trademark information and notices.
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