Rigel Networks Capability Document. Software/Application Testing
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1 Rigel Networks Capability Document Software/Application Testing
2 TABLE OF CONTENTS 1) About Rigel Networks ) Business Overview ) Introduction to Testing Services a) The Process b) Tools and Technologies ) Advantage Rigel Networks ) Client Engagement Model. 7 6) Case Studies...8 a. Software Testing. 8 1 Rigel Networks Capability Statement
3 1) ABOUT RIGEL NETWORKS Back to Top RIGEL NETWORKS : A Global SOFTWARE SOLUTIONS & IT SERVICES company Rigel Networks is an End to End IT Service Company with an experience of more than a decade in serving SMEs across USA, EU, GCC and Australia. We transform customer s business by consulting, providing business & infrastructure services and deploying technology solutions. Taking care of human values and ethics, we engage with every customer individually and build custom Value for Money solutions driven by culturally trained, effectively communicating and efficient certified professionals. We foster businesses by innovation, quality, structured processes and collaboration with global resources to fulfil our mission of Let Us Grow Together! Our end-to-end IT solutions right from conceptualizing and designing to the implementation and support, are built on the foundation of transparency, smooth communication and robust project management. The Solution first approach combined with technological vision and innovative thinking have always enabled business to reach their full potential and accelerate the growth. Since our inception in 2004, we have been consistently developing strategies to widen our core IT services by expanding its reach, retaining customer relationships, engineering new business models and enhancing service capabilities. We have shaped our culture that is appropriate to software developers who consider their work as a craft. This is the reason why we have had the privilege to work with some of the amazing companies on earth when it comes to develop software product with different languages and technologies. HIGHLIGHTS Established in May 22 nd, 2004 Head-quartered at California Area, USA Multiple state-of-the-art Offshore Development Centers in India and offices in Australia and U.K Zero Debts, Zero Investors & Zero Liabilities since inception MANAGEMENT TEAM Bhairav Patel, Founder & CEO Vishal Dalsania, Founder & CTO Nischal Patel, CIO 2 Rigel Networks Capability Statement
4 2) Business Overview Back to Top Business Services Business Transformation & Consulting Helpdesk Services Infrastructure Services Business Process Outsourcing QA & Testing Business Solutions EMR E-Commerce Solutions CRM CMS Industries We Serve IT Retail Logistics Healthcare Construction Telecom Hospitality Technology Expertise Microsoft Open Source Mobile Cloud Virtualization Big Data 3 Rigel Networks Capability Statement
5 3) Introduction to Testing Services Back to Top With the users diverging towards consumerization through technologies such as mobility, cloud & analytics, organizations need to move towards more complex application landscape. Thus, it is highly imperative for them to place an amalgamation of commercial-off-the-self products, enterprise applications, in-house software & infrastructure. Assuring the quality of such complex landscape is highly evident to enhance & assure flawless user experience. Rigel Networks has helped many businesses globally to accelerate the performance of their IT infrastructure - Saving time & money through a comprehensive testing solutions. Our robust, 360 approach ensures that you get the support you need at every step of the testing journey. Our scalable and modularized test platform, deployed on premises or in the cloud, transforms testing journeys. We use numerous accelerators to design Agile test strategies that meet your customers needs for digital testing, mobility testing, cloud testing, data testing, security testing, ERP implementation testing, performance testing and automation testing services. Our testing services proves to be great investment for your business as it: Offers certainty & confidence in the quality of your product Validates your investment prior to going live Enhances customer experience Improves quality levels by preventing more than 98% of high-severity defects Decreases time to market by at least 15% Mitigates technical and business risks Reduces maintenance costs in long term Accelerates project delivery 4 Rigel Networks Capability Statement
6 a) The Process Back to Top Requirement Gathering Collecting project requirement to generate accurate Test Cases Test Case Preparation Preparing Test Cases Environment Setup Creating environment that is exact replica of production, including any third-party software, open source code and data The Execution - Manual & Automated Testing Executing both Manual & Automation Test Cases Usability Testing User experience is a key for product to be accepted by end users, Checking Usability issues, navigation & content Functionality Testing Ensuring all the functions are working without interruption Performance Testing Testing the performance of the application for its responsiveness, scalability, resource usage & stability based on Standards 5 Rigel Networks Capability Statement
7 Back to Top Compatibility Testing Executing Forward & Backward Compatibility Testing Regression Testing Ensuring the changes (enhancements or defect fixes) has not adversely affected the product Security & Compliance Testing Ensuring the apps is secure by checking SQL Injection, Data dump, man in the middle, Session Hijacking Device Testing Execution of test cases in other family of Devices in the lab or testing stimulation tools Test Closure Successful completion of the project with detailed reports b) Tools & Technology Process Unit Testing Functional & Regression Tests Load & Performance Tests Microsoft Application Center Test Bug Tracking & Issue Management Tools NUinit for.net, Merucry QuickTest Pro 8.0 Mercury QuickTest Pro 8.0 & WinRunner OpenSTA, ANTSLoad, WAPT, Mercury LoadRunner Bugzilla, Mantis BT 6 Rigel Networks Capability Statement
8 4) Advantage Rigel Networks Back to Top 1) Extensive Multiple Industry Knowledge: We have an extensive experience of numerous projects in various industries like Healthcare, Telecom, IT, Retail, Construction, and Logistics 2) Certified Technology Experts: We are certified Microsoft Gold Partners and Kentico Bronze Partners 3) One-Stop-Destination for all your IT needs: We are an End-To-End IT Solutions and Service provider combining latest technologies and strategic expertise to meet client s requirements. We can offer services from requirement analysis, technical design, development, QA, testing and till support, training and maintenance 4) Flexible Engagement Model: Whether it s project-to-project base or dedicated team base, our engagement model is designed to meet our clients needs We can ramp up a development team for our clients at a very short notice 5) Cultural Synchronization: We go extra mile to understand our client s culture and hence, there is always a cultural synchronization between us and our clients. 5) Client Engagement Model Our client engagement model involves: 1) The client will be conducting the interviews before hiring the resources. 2) Resources will be able to work on the client Time zone irrespective of the geographical location and time. 3) Resources will be directly coordinating with the client and will be available on Skype during working hours, can be contacted over the Phone when needed. 4) Resources will be working from our Indian Branch, however, they will be fully controlled and monitored by the client. 5) Resources will be ready for daily to weekly bases reporting, if required. 6) Resources can be hired on Hourly to Monthly basis. 7) Free replacement of the resources will be offered, if the client do not find them good or they leave the company. 7 Rigel Networks Capability Statement
9 6) Case Studies Back to Top Software Testing Industry Information Technology Organization Size Medium ( employees) Country United States Customer Profile The client is a renowned mobile application management enterprise segment. They provide customized solutions for various business/enterprise to manage mobile application on their devices Business Need The client is a renowned mobile application management enterprise segment. They provide customized solutions for various business/enterprise to manage mobile application on their devices. Our client has developed a new enterprise mobile app management software product to manage various apps. They were looking for a reliable QA & testing service provider, who is well versed with the latest technology trends & has experience in the industry. Rigel Delivery Proficient experts in Rigel Networks mobile application testing team recommended and implemented certain solutions. A few Features Robust system and integration tests across different devices and simulators. SDK used efficiently to compile and run the app in simulator. Web app version tested on different browsers including Mac safari and mobile browsers. We provided excellent mobile devices inventory to help their applications tested. SDK installation and test team generated build for devices and tested it on various platforms. Servers recommended for development team, test team, and product team helped properly labeling and versioning of build on different server, it helped to track down issues on different versions of software. We also provided the client the database testing so that there should not be any data overlap or data missing issues in case of a change in database schemas. We generated and recorded the crash logs so that we could get closer to the bugs in short span of time. Jmeter and SOAP UI framework were used for load profiling. Rigel Networks increased the mobile inventory that helped cover compatibility testing on versatile range of devices. 8 Rigel Networks Capability Statement
10 Back to Top Industry The Outcome Information Technology Organization Size Medium ( employees) Country United States Customer Profile The client is a renowned mobile application management enterprise segment. They provide customized solutions for various business/enterprise to manage mobile application on their devices Savings of costs by 60% due to extensive use of automation tools. Rigorous testing on various platforms made the client assured of application s robust performance and helped maintain inventory of test resources without any difficulty. Testing on extra devices helped in ensuring more stable function of the product and catering to the extensive needs of mobile users. On-time delivery and on-schedule reporting provided the client an edge in product s market introduction and saved their time. Our proficiency in performance engineering helped the client to get the best possible results for scalability, reliability, and sustainability 9 Rigel Networks Capability Statement
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