WCO IT Norbert Kouwenhoven. IBM Global Customs Solutions Leader WCO Conference, May 11th, IBM Corporation
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1 Norbert Kouwenhoven IBM Global Customs Solutions Leader WCO Conference, May 11th, 2011
2 Cloud Strategies and Solutions for Customs: From smoke to cloud.. An IBM point of view WCO conference May 11th, 2011 Norbert Kouwenhoven 2
3 What is Cloud technology? Multi -Tenant Multi Application Instance Tenant Tenant Tenant Tenant Multi Tenant application Multi - VM Multi Stack Tenant Tenant Application Application Instance Instance WAS & DB2 server WAS & DB2 server OS Tenant Application Instance WAS & DB2 Tenant Application Instance WAS & DB2 Application Instance WAS & DB2 OS Application Instance WAS & DB2 OS Hardware shared middleware Hardware shared application Sharing OS OS Hardware Isolation Hardware shared hardware Servers Networking Data Center Fabric Storage shared OS Middleware Web 2.0 Application Runtime Database Java Runtime Development Tooling Platform as a Service Business Processes Collaboration Industry Applications CRM/ERP/HR Software as a Service Clouds are all about sharing the level of sharing determines the type of cloud Infrastructure as a Service 3
4 What about Private and Public cloud? Private The spectrum of deployment options for cloud computing: IT capabilities are provided as a service, over an intranet, within the enterprise and behind the firewall Public IT activities / functions are provided as a service, over the Internet data center data center A B A Users B Private cloud Managed private cloud Hosted private cloud Shared cloud services Public cloud services Third-party operated Third-party hosted and operated Hybrid Internal and external service delivery methods are integrated 4
5 How does Cloud work? Direct access to the environment Final User Services Portal Virtualized Cloud Infrastructure billing Services Portfolio Automatised Provisioning Software & Hardware Resources + + = Costs VIRTUALISATION STANDARDISATION AUTOMATION Flexibility 5
6 Ask yourself what you would do if you could give any of your clients (traders, LSPs, ) access to any of your services anytime, anywhere, by any means? you had on demand access to unlimited computing and analytics power? you could easily and seamlessly connect and collaborate with businesses and government organizations wherever they happened to be? you could inexpensively and rapidly develop and experiment with new services? VIRTUALIZATION + AUTOMATION + STANDARDIZATION = Cost Flexibility So what's your cloud strategy? Costs 6
7 How to develop & implement your own strategy? Analysis & Vision Strategy Design Strategic Roadmap Characteristic Attributes CBM Framework Business Cloud Strategy Outline Cloud Services Prioritization Business Case Execute Cloud Readiness Report Cloud Strategy Cloud Migration Roadmap ±3 weeks ± 4 weeks ±3 weeks IBM Cloud Strategy Method Examples... 7
8 ecustoms Framework Single Window Single View Single Reporting Coordination Trade Point Registration Declarations Tools Transit Movement Declaration Processing Risk control Entry Exit Excise Import Export Trade Declaration Processing Obligation control Large Account Processing Inspection control Import Export Warehouse Processing Release control Analytics Investigative Predictive Learning Dashboards Distribution Risk Obligation Inspection Clearance External Coordination SOA Foundation Information Foundation Metadata and Analytics foundation Data External Registries External reporting Intelligence Collaboration Movement coordination Single Access Point Inspect Inspection Planning Inspection support Guarantees Revenue Valuation Guarantees (GMS) Levy/Collect Accounting Risk Risk (AS-IS) Production Line risk Event risk Tariff Duties Quota Anti dumping Surveillance Licenses Operator Registries Licenses Warehouse Data Statistics Documents Configuration Reporting Monitoring Customization 8
9 Private cloud : Suitable for components with major national customizations or high security requirements, e.g.: Single Window Single View Single Reporting Coordination Distribution Risk Obligation Inspection Clearance Trade Point Registration Declarations Tools External Coordination Transit Entry Exit Excise Import Export Movement Declaration Trade Declaration Large Account Warehouse Three types Processing of private cloud: Processing Processing Processing Private Risk control cloud: Private, Obligation implemented control Inspection on your control premises, Release control you run/manage it Import Managed private cloud: Third-party operated, owned by SOA Foundation you, mission critical, packaged applications Hosted Information private cloud: Foundation Third-party owned and operated, standardization, centralization, security, internal network Export Analytics Investigative Predictive Learning Dashboards Metadata and Analytics foundation Data External Registries External reporting Intelligence Collaboration Movement coordination Single Access Point Inspect Inspection Planning Inspection support Guarantees Revenue Valuation Guarantees (GMS) Levy/Collect Accounting Risk Risk (AS-IS) Production Line risk Event risk Tariff Duties Quota Anti dumping Surveillance Licenses Operator Registries Licenses Warehouse Data Statistics Documents Configuration Reporting Monitoring Customization data center data center A B A Users B Private cloud Managed private cloud Hosted private cloud Shared cloud services 9 Public cloud services
10 Shared Cloud: Suitable for economic regions with standardized customs business processes, e.g.: Single Window Single View Single Reporting Coordination Gateway Distribution Risk Obligation Inspection Clearance Trade Point Registration Declarations Tools External Coordination Transit Entry Exit Transit Movement Declaration Processing Entry Exit Excise Import Export Trade Declaration Processing Excise Mix of shared and dedicated resources Shared facility SOA and Foundation staff Virtual private Information network Foundation (VPN) access Subscription or membership based Large Account Processing Shared cloud services can be accessed by multiple Risk control Obligation control Inspection control administrations, thereby reducing costs: Warehouse Processing Release control Analytics Investigative Predictive Learning Dashboards Metadata and Analytics foundation Data Reference External Registries Data External reporting Intelligence Collaboration Movement coordination Single Access Point Inspection Planning Inspection support Revenue Valuation Guarantees Levy/Collect Accounting Risk (TO-BE) Production Line risk Event risk Tariff (regional) Duties Quota Anti dumping Surveillance Operator Client Register Registries Licenses Warehouse Data Statistics Documents Configuration Reporting Monitoring Customization data center data center A B A Users B Private cloud Managed private cloud Hosted private cloud Shared cloud services 10 Public cloud services
11 What will tomorrow s Customs Agency CIO see? Cloud Environment Roles Saas Administrator SaaS Consumer Business Mgr Users Delivery Channels public Client Register Guarantees (GMS) Cloud Environment: NOT in own organization! Process services Customs business applications Tariff Import Inspect Collaboration services Transit Entry Exit Export Licenses private Analytics services Shared middleware services shared Excise Supply chain data Ref Data Consumer of SaaS Electronic Business Gateway Infrastructure services BAU Application Users Integration Layer Other Resources Business Partner Systems Data Stores Legacy Applications Non Cloud Systems 11 External Entities
12 Call for Action: 3 ideas for immediate implementation 12
13 TARIFF-online on a Public Cloud: 27 European Member States implement the same Integrated Tariff of the European Communities Business Challenge TARIC comprises all customs duty rates and certain EU rules applicable to the EU s external trade. National extension adds national taxes 27 countries need the same business application. No high security requirements, as the database can be accessed by traders online. What you want Be compliant with EU requirements TARIFF data management Support for traders Reduce IT costs (application development, maintenance, personnel) Know what it will cost Fast Return on Investment Our cloud offering provides a solution TARIC database as a shared cloud service for multiple customs administrations Query duty data & calculate duties EU compliant, including updates (new releases) Outsource tariff data management National measures can be added through web interface Flexibility in pricing: fixed price or pay per use No investment in ADM and infrastructure. Countries share costs of standardized application. Fast deployment, no development cycle Option: public cloud, also accessible to traders Same service for quota handling and surveillance reporting (statistics) 13
14 Web Services Web Services Web Services Web Services Web Services WCO IT 2011 Shipment Information Sharing Service on Shared Private Cloud: SISS to realize the Authorized Supply Chain (secure trade lanes) Products Containers Documents SISS Governance Process and Facilities (Directory Service, Data Query, Process Choreography) Participants Exporter LSP Terminal Customs Carrier Terminal Customs Importer Supply chain partners and government share endto-end supply chain information of authorized supply chains. Standardized information services are available for all authorized parties via a cloud 14
15 Risk Assessment on a Private Cloud, in a world of distributed information sources and a plethora of threats Business Challenge Risk assessment is characterized by a large variety of information sources and dynamic world requiring constant learning and regular changes of risk profiles Risk management techniques are highly sophisticated, and self development is complex and expensive COTS solutions exist on the market What you want Identify risks on time Learning cycle A risk management system that handles information from multiple sources of various organizations (e.g., customs, police) Secure data Our cloud offering provides a solution Standardized risk assessment service As a private cloud service for your administration Tailored to your administration's situation Option: Initial set of risk profiles Flexibility: Manage your own risk profiles Security is guaranteed Private cloud (either on your premises, or on ours) Security services No investment in ADM and infrastructure. Countries share costs of standardized application. Fast deployment, no development cycle. No need to reinvent the wheel 15
16 What role can IBM play? IBM provides a comprehensive set of capabilities to accelerate a client s cloud journey : Consulting and enabling services Experience and expertise to help plan, build and deliver cloud services Cloud services To optimize your business Technologies To plan, build, deliver and manage cloud services 16
17 If you have questions or need additional nformation, please don t hesitate to contact us at any time Name Norbert Kouwenhoven Role Partner; IOT NE&SW Leader Customs, Borders and Revenue Management Contact norbert.kouwenhoven@nl.ibm.com Name Ziv Baida Role Managing consultant, Global Subject Matter Expert on Customs Contact ziv.baida@nl.ibm.com
18 Copyright IBM Corporation 2010 IBM, the IBM logo, ibm.com, LotusLive, Tivoli, and WebSphere are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol ( or TM), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at For more information, please visit: ibm.com/cloud 18
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