How to design and execute Guided Procedures. Overview Guided Procedure Authoring Demo Guided Procedure Execution Demo

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1 How to design and execute Guided Procedures Overview Guided Procedure Authoring Demo Guided Procedure Execution Demo

2 IT Operations powered by Guided Procedures Guided Procedures support the IT operator during the execution of his daily operational activities through: Step-by-step execution Detailed activity description Central access to required managed system functions Automatic steps Logging of every activity Central documentation of operational expertise Result: Central - Guided - Reproducible execution of day-to-day operational activities 2011 SAP AG. All rights reserved. 2

3 Guided Procedures possible use cases The following operational activities could be maintained as Guided Procedures: Periodic routine operations like system health check, archiving Repetitive system changes like creation of user creation of RFC destination Complex IT Services like provisioning of a test system or client copy Disaster recovery procedures Exception handling and alert resolution SAP AG. All rights reserved. 3

4 Guided Procedure Framework Overview Guided Procedure Browser Guided Procedure Authoring Environment Guided Procedure Runtime 2011 SAP AG. All rights reserved. 4

5 Guided Procedure Browser Create new Guided Procedure Change Guided Procedure List of available Guided Procedures Execute Guided Procedure 2011 SAP AG. All rights reserved. 5

6 Guided Procedure Authoring - Demo IT Operations Manager decides that a manual system health check for all ABAP systems has to be executed daily. A Guided Procedure is created to ensure that this task can be executed in a standardized and guided way. The following demo shows how to create a simple Guided Procedure for a system health check 2011 SAP AG. All rights reserved. 6

7 Prerequisites for Authoring Required roles: SAP_TECHNICAL_ADMIN_COMP ABAP package for documents is available 2011 SAP AG. All rights reserved. 7

8 Start the Guided Procedures Applications The Guided Procedure authoring & runtime are part of the Technical Administratio n Work Center Start Guided Procedures Application 2011 SAP AG. All rights reserved. 8

9 Start the Authoring Environment Select Attributes for the Guided Procedure (In this case we would like to create a guided procedure which is relevant for all ABAP systems) SELECT Apply Select Create SAP AG. All rights reserved. 9

10 Enter description and Change Request Enter Name and Description Enter number of steps (can be changed later) Create change request or select existing Select Create 2011 SAP AG. All rights reserved. 10

11 Maintain step title and description Enter Name and Description of the step Select step type - in our example we select a manual step. Please refer to SAP Note for a descriptionof the other possibilities 2011 SAP AG. All rights reserved. 11

12 Maintain help text Add a help text for the step. You can also add pictures, mime objects, links 2011 SAP AG. All rights reserved. 12

13 The help text needs to be assigned to a package Choose correct package 2011 SAP AG. All rights reserved. 13

14 Add activity Enter activity name Add a new activity It is possible to add several activities to one step 2011 SAP AG. All rights reserved. 14

15 Add activity Add Navigation Link Press new Add a navigation link. In this example we add a navigation link to transaction SM66 in the managed system 2011 SAP AG. All rights reserved. 15

16 Add activity help text Add an activity help text 2011 SAP AG. All rights reserved. 16

17 Define the next steps Define next steps in a similar way Check system log 2011 SAP AG. All rights reserved. 17

18 Activate guided procedure Activate guided procedure after design is finished and you would like it to be transported to QA for testing 2011 SAP AG. All rights reserved. 18

19 Result : A new guided procedure exists 2011 SAP AG. All rights reserved. 19

20 Additional information on the authoring environment See SAP Note for detailed Information about Guided Procedure Authoring See SAP AG. All rights reserved. 20

21 Guided Procedure Execution - Demo IT Operator executes the Daily System Health Check as part of his daily routine tasks SAP AG. All rights reserved. 21

22 Start the Guided Procedures Applications The Guided Procedure application is part of the Technical Administration Work Center Select the managed system for which you would like to execute the daily system health check Start Guided Procedures Application 2011 SAP AG. All rights reserved. 22

23 Start Guided Procedure Select the guided procedure to be executed Select execute 2011 SAP AG. All rights reserved. 23

24 Start Guided Procedure Alternatively the guided procedure could be started directly via a URL 2011 SAP AG. All rights reserved. 24

25 Execute the guided procedure Read the help text 2011 SAP AG. All rights reserved. 25

26 Execute the guided procedure Start the relevant application in the managed system 2011 SAP AG. All rights reserved. 26

27 Execute the guided procedure Execute activities in the managed system 2011 SAP AG. All rights reserved. 27

28 Execute the guided procedure Optional: Add a comment 2011 SAP AG. All rights reserved. 28

29 Execute the guided procedure 2011 SAP AG. All rights reserved. 29

30 Execute the guided procedure Set the execution status of the activity 2011 SAP AG. All rights reserved. 30

31 Execute the guided procedure Traffic Light is updated automatically according to the execution status of the messages Log is updated automatically 2011 SAP AG. All rights reserved. 31

32 Execute the guided procedure Continue with next steps 2011 SAP AG. All rights reserved. 32

33 Thank You!

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