Strategic Asset Management for Omani Water Utilities Deployment of Asset Management tools and methods for PAEW, Haya and Majis CONSULTING ENGINEERS
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1 Strategic Asset Management for Omani Water Utilities Deployment of Asset Management tools and methods for PAEW, Haya and Majis CONSULTING ENGINEERS
2 Strategic Asset Management for Omani Water Utilities Agenda Asset Management Concepts and tools for the utility sector Risk-based Asset Planning Hydraulic Modelling, Risk Assessment Asset Maintenance Computerized Maintenance Management System Case study: Conclusions Automated Meter Reading for large customers
3 Strategic Asset Management for Omani Water Utilities Agenda Asset Management Concepts and tools for the utility sector Risk-based Asset Planning Hydraulic Modelling, Risk Assessment Asset Maintenance Computerized Maintenance Management System Case study: Conclusions Automated Meter Reading for large customers
4 Asset Management in the utility sector: Evolutions of the framework Before yesterday Failure, Breakdown, Repair, Firefighter action. Yesterday Management / anticipation, Technical analysis, Administrative decision (finances) Today Value of the asset, Required function, Level of service depending on Risk / Performance / Costs Asset Management Maintenance Repair
5 Asset Management in the utility sector: Concept General model Purpose: to serve the strategic objectives of the organization Foundation: asset knowledge (eg. asset register, GIS, as-built documentation) Pillars: organization & people, risk-based decision making, (Institute of Asset Management) 5
6 Asset Management in the utility sector: Veolia s expertise Veolia Group: 160+ years of experience in the delegation of public services Started in Paris, 1850 Now present on 5 continents Types of contracts: Concessions, BOO, BOT O&M Management contracts Etc 174,000 employees worldwide, across 5 continents 100 M people supplied with drinking water 63 M people connected to wastewater systems 53 M MWh produced Solid waste collection services for 39 M people Veolia Center of Excellence Connecting AM experts worldwide Local expertise in all regions, including GCC Veolia experts participated in ISO technical committees that produced ISO new standard
7 Asset Management in the utility sector: Tools and methods Understanding the context: LoS, regulation etc. Hydraulic Model, Asset Register - CMMS A relevant decision making Understanding the perimeter Risk Review Maintenance or, Rebuilding or, Replacement Identification of the Level of Risk Method Tools presented today Hydraulic model, CMMS data Decisions Identification of the Performance Condition Assessment (CMMS, Risk Review), Hydraulic Model Management of the maintenance CMMS 7
8 Strategic Asset Management for Omani Water Utilities Agenda Asset Management Concepts and tools for the utility sector Risk-based Asset Planning Hydraulic Modelling, Risk Assessment Asset Maintenance Computerized Maintenance Management System Case study: Conclusions Automated Meter Reading for large customers
9 Risk-based Asset Planning: Hydraulic modelling The PAEW potable water hydraulic model: Strategic Model developed with the Master Plan (2012) Further developed into a complete set of All-main Models ( ) Modelling function internalized in PAEW 9
10 Risk-based Asset Planning: Hydraulic modelling Risk scoring based on water throughput by asset Geographical representation of the standard risk analysis matrix Reduction of the risk through targeted long term projects Phasing of projects following demand increase and risk-based prioritization 10
11 Risk-based Asset Planning: Hydraulic modelling The Haya sewerage hydraulic model : Part of Haya s Asset Planning strategy 3 catchment areas modelled, present and future flows and assets Phasing infrastructure developments Low flows: maintenance required High flowrate: investment required Water intrusion: rehabilitation required Low velocity < 0.2 m/s m/s m/s > 0.6 m/s 11
12 Risk-based Asset Planning: Hydraulic modelling HYDRAULIC MODEL ASSET PLANNING ASSET MAINTENANCE AND SERVICEABILITY ASSET DEVELOPMENT (DESIGN ) Permanent evaluation of projects Network rehabilitation and extension Master Plan Update Compare alternative projects Sewer Cleaning Programme Operational Optimisation Operational Risk Define project design criteria (PS, pipes) Evaluate Design Submittals Impact of network extensions to catchment 12
13 Risk-based Asset Prioritization: High Level Risk Review A high level risks assessment project on the seawater intake To define the responsibilities and interactions of the different stakeholders: Stakeholder Analysis To propose an overview of possible risks and first mitigations measures: High level asset risk review To define the detailed studies to be performed afterwards Stakeholder Analysis: Mapping of areas of responsibility, review of current practices, gap analysis Mapping, listing and ranking of assets according to their risk scores fire, flood, operation Pareto approach to single out highest risk assets Prioritized mitigations measures 13
14 Strategic Asset Management for Omani Water Utilities Agenda Asset Management Concepts and tools for the utility sector Risk-based Asset Planning Hydraulic Modelling, Risk Assessment Asset Maintenance Computerized Maintenance Management System Case study: Conclusions Automated Meter Reading for large customers
15 Asset Maintenance: CMMS deployment for PAEW A CMMS software package maintains a computer database of information about an organization s maintenance operations Inspection Asset register, with detailed assets condition. Preventive maintenance Organization of preventive maintenance tasks, Step-by-step instructions and check-lists Machine breakdown Incidence of machine breakdown, recording of interventions Costs recording Deployment of a state-of-the-art CMMS for PAEW (2015) Based on an Asset Register developed by Veolia prior to CMMS implementation Maintained by PAEW s Planning and Asset Management Directorate 15
16 Asset Maintenance: CMMS deployment for PAEW Deployment of a state-of-the-art CMMS for PAEW (2015): Specifically developed on the basis of PAEW workflows Eg. work orders status change authorizations (corrective, preventive) Work Request Work Order Work Report 16
17 Asset Maintenance: CMMS deployment for PAEW Deployment of a state-of-the-art CMMS for PAEW (2015): Set of KPI s, dashboard Asset data hierarchy, detailed asset data Includes technical document related to each asset 17
18 Strategic Asset Management for Omani Water Utilities Agenda Asset Management Concepts and tools for the utility sector Risk-based Asset Planning Hydraulic Modelling, Risk Assessment Asset Maintenance Computerized Maintenance Management System Case study: Conclusions Automated Meter Reading for large customers
19 Customers meters, a key asset for utilities: Automated Meter Reading for large customers Standard definition of an asset: Item, equipment or entity that has potential or actual value to an organization Customers meters are key assets for a utility basis for revenue This project is an application of asset management best practices: Contribution to strategic objectives: NRW reduction a strategic objective for PAEW Risk-based prioritization of assets: risk of commercial loss (NRW) lies in priority with large customers Asset serviceability: review and optimize the meters according to their specific function (meter chosen on the basis of consumption patterns), optimize operational practice with AMR module 19
20 Customers meters, a key asset for utilities: Automated Meter Reading for large customers Business Case: Pareto analysis of the customers water billing in Muscat Percentage of Water Used (%) Muscat: 5% of customers using more than 50% of water billed Percentage of Accounts in Muscat (%) AMR: accurate real time billing AMR offers the possibility to Eliminate estimates Eliminate most frequent reading issues: faulty meter, no accessibility, wrong reading Provide reliable and regular data for key accounts management Provide reliable and regular data for Water Balance Meters: importance of adapting meters to the actual consumptions 20
21 Customers meters, a key asset for utilities: Automated Meter Reading for large customers AMR technologies: Mobile, RF system (walk-by, drive-by) Mobile RF can evolve towards fixed network RF AMI Server Fixed network (eg.gprs) 21
22 Strategic Asset Management for Omani Water Utilities Agenda Asset Management Concepts and tools for the utility sector Risk-based Asset Planning Hydraulic Modelling, Risk Assessment Asset Maintenance Computerized Maintenance Management System Case study: Conclusions Automated Meter Reading for large customers
23 Conclusions Current challenges for Omani utilities: Short/medium term perspective for Omani water utilities: infrastructure requirements tipping point, between all-out development and maintaining / renewing existing infrastructure Renewal must already be put high on the investment agenda Maintenance is a must in order to improve financial positions, and control subsidies Financial constraints an opportunity for change? Ensuring quality in project phase is one of the keys in long term management and maintenance of the asset 23
24 Conclusions Perspectives offered by Asset Management for the Omani utilities: Asset Management is now a mature and standardized approach, with potential benefits for all utilities Asset Management promotes sustainability, in a context of financial constraints Asset Management principles will help reach a better balance between CAPEX and OPEX (cost optimization) while controlling risk Improved performance through the deployment of powerful tools, such as Hydraulic model, CMMS, AMR, focusing on strategic objectives of the utilities 24
25 شكرا لحسن ا صغاي كم Thank you for your attention
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