SAP Business One 9.0 Overview
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- Melinda Beasley
- 6 years ago
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1 SAP Business One 9.0 Overview
2 Legal disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP s willful misconduct or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forwardlooking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. 2
3 Objectives At the end of this session, you will be able to: 1. Provide an overview of the new 9.0 functionalities 2. Discuss the benefits of the 9.0 release 3
4 SAP Business One 9.0 Making Business One Easier to Use, Implement, Integrate & Customize Easier to Customize & Extend Improved Integration Extended Core Functions Easier to 9.0 Implement Greater Industry Focus 4
5 Agenda (1) Business Logic Bin Locations Inventory Counting Multiple Units of Measure Purchase Requests Price Lists & Discounts Payment & Deposit Cancellation Marketing Document Cancellation GL Account Determination Fixed Assets Integration Drop Ship Landed Costs Item Cost on A/R Returns & Credit Memos System Currency Reconciliations Localization Intrastat Integration Payment Wizard & Correction Invoices Deferred Tax on Journal Entries Financial Reporting G/L Accounts Search Enhancements Manual Reconciliation of Down Payment Requests Reporting & Analytics SAP Crystal Reports 2011 SAP Crystal Reports Server 2011 Electronic File Manager (EFM) Multi-Language Support 5
6 Agenda (2) Business Infrastructure Implementation Centre Implementation Tasks Implementation Project Business Process Integration Electronic Data Interchange (EDI) Extensibility & Supportability SAP Business One Studio Suite SAP Business One Studio SAP Business One Studio for MS Visual Studio SAP Business One Workflow SDK Enhancements Technical Infrastructure System Landscape Directory (SLD) Single Sign On (SSO) 64-bit OS Support Security Enhancements Database User Credentials per Company Accessibility Standards Data-Structure Lengths for Monetary Reporting Life Cycle Management Installation & Upgrades Remote Support Platform 3.0 6
7 New Default Skin Style Golden Thread E1le d1t Y.iew Qata oto Modules Iools indow.t!elp!iii) f3 Main Menu Drag & Relate General Settings!?c.. Administration,..) Financials FQnt & Bkgd Decimal es {0..6} l!!ventory Language En!ish UniL"CC States) T Amounts 2 Sales Opportunities Prices 2 r> Sales- A/R Skin Style IGolden Thread Color SAP S"gnature Design Quantities 3 Purchasing - A/P.II!; Business Partners - Banking Inventory D Production T Rates 1 6 =-oj Default Length Uol l Gold!:n Thread Percent 3 =-oj Default Weight UoM Olassic Units 3 Tune Format 24H Decimalsin Query 2 =-oj Date Format 1{QQ/CCYY Separator Separator I Thousands Sep.. DD MRP J- - Servioe Human Resouroe:s li!ei Reports Company Name User id OEC Computers * man er -*(==.-.= ----' word: D ),ogon with Wondows Account Systemlessages Log (6) 10/29/201:. 10:27 OK I I Ex I IChango Company I
8
9 Business Logic
10 Bin Locations (1 Warehouses Enhancement: Bin Location Setup & Management: Sublevels Bin 1 Bin 2 Bin 3 Bin 4 02-Z 2-A3-R Z 2-A3-R Z 2-A3-R1-3 Zone 1 Zone 2 Zone 3 Area 1 Area 2 Area 3 Area 4 03 Row 1 Row 2 Row Z2-A3-R1-4 (Bin location codes) Bin 5 Bin 6 Bin 7 Example of hierarchical scenario 02-Z2-A3-R Z2-A3-R Z2-A3-R2-7 Bin 8 Bin 9 Bin 10 Bin Z Bin Z 2-A3-R Z 2-A3-R Z2-A3-R A3-R Z2-A3-R3-12 Bin location functionality is activated per warehouse Warehouses can be spilt into multiple sub-levels Supports 4 sublevel dimensions ie: a.zone, b.area, c.shelf & d.row. Bin location codes can support hierarchal or non-hierarchal scenarios Bin location codes can be setup with up to 10 user-defined attributes ie: size, weight, hazardous, frozen etc. Manage sublevel & bin location codes manually or automatically with a batch generation / update / delete function Default bin locations available per Item, per Item Group & per Warehouse 9
11 Bin Locations (2 Enhancement Cont: Issue allocation per WH Allocations: All inventory processing supports bin locations Setup automatic allocations for receiving and issuing goods Bin location receipt & issue allocation screens for manually receiving and issuing transactions Ability to replenish bin locations Pick & Pack Manager supports bin locations Picking methods supports simple bin numbers and sequences Bin location allocation rules apply when handling batch & serial managed items Inventory transfers support bin location transfers Document allocation for all Sales A/R and Purchasing A/P documents Item Availability supports bin location visibility Productions Order bin locations are specified on both issue for and receipt from production documents Inventory counting supports bins locations Barcode fields support per bin and per item 10
12 Bin Locations (3 Enhancement Cont: Displays breakdown of items per bin location Reporting: Report on bin location movements Existing reports have been extended with bin location information New reports include: Bin Location List Bin Location Contents List View bin location transaction history linking to item ledger transactions and documents. All functions exposed to the DI API Implementation tools support bin location functions 11
13 Bin Locations (4 Benefit: Optimize stock movement Faster order processing Auto-allocation facilitates & supports different picking requirements and processes Increased efficiency with accelerated cycle counting Significantly reduce picking time Better manage replenishment of items Easier to manage reserved products Enhanced visibility of inventory levels Minimise potential risk to the inventory Real-time inventory positions allows enterprises to make better decisions Warehouse efficiency reporting provides benchmark information for KPI setting 12
14 Inventory Counting (1 New End to End Process for Stock Counting: Cycle Count Determination Enhancement: New end to end Inventory Counting process A items 6 times / year B items 6 times / year C items 1 time / year Cycle Count Alert for A items Cycle Count Recommendation Select items Cycle Counting Enhancements: Cycle Count Recommendations are linked to stock taking process Freeze items Define more flexible count frequencies and set reoccurrences for these frequencies Define inventory cycles per warehouse, bin Print count sheet location or item level Receive alerts for items due for inventory taking Count Enter results Inventory Counting: New Inventory Counting document to record and manage inventory taking process New Inventory Postings document to record and manage postings from Inventory Counting results Compare results for 2 takers Two inventory takers can stock take in the same area Ability to freeze items while counting Post quantity differences Directly post stock take records without the counting process. 13
15 Inventory Counting (2 Enhancement Cont: View Inventory Counting documents in Open Items List Counting supports Units of Measure Count exact number of serial & batch managed items Bins locations are supported throughout inventory counting process Reporting: Central Inventory Taking report Inventory Counting Recommendation & Risk Assessment dashboard report Benefit: Accurate reporting for inventory management Dynamic counting and posting of quantity differences Greater transparency in counting and corresponding posting records Analyse quantities & differences while inventory taking is in process and has been completed. Compare differences between two inventory takers Greater flexibility in setting up count cycles Greater flexibility in posting stock take records for corrections 14
16 Multiple Units of Measure (UoM) Enhancement: Single UoMs can be grouped together as a subset based on conversion rules Default UoM can be automatically converted to alternative UoM in transaction processing Price lists can be updated for each UoM Supports different barcode standards per UoM per item Define different packaging types per UoM Benefit: Flexibility to sell and purchase in any unit of measure required Supports unlimited global and productspecific UoM conversion factors 15
17 Purchase Requests Enhancement: Create Purchase Requests as a preliminary step of the purchasing process. New Purchase Request Form & Report Create Purchase Quotations or Orders directly from the Purchase Request form or Purchase Request Report Create Purchase Quotations based on Purchase Requests from the Purchase Quotations Generation Wizard. Notifications sent via or Business One notification when PO and GRPO has been created for Purchase Request Supports approval procedure process Benefit: Ability to notify purchase department of items needed to order, quantity and timeframe Buyers can better control and make better decisions before buying goods Great control over expenses and budget Supports tangible authorization process prior to purchasing goods 16
18 Price Lists & Discounts Enhancement: Set active and validity period for price lists & discount groups Multiple currencies for price lists Price list per customer / vendor group Support multiple unit of measurements for prices Currency selection for special prices and period / volume prices Enhancements for discount groups Discount control Price and discount reports Analyze pricing and discounts in transactions Benefit: Greater flexibility for pricing and discount models Increased control of prices and discounts Better transparency via price and discount reports 17
19 Payment & Deposit Cancellation Enhancement: Support cancellation of payments with deposited checks Support partial cancellation of the deposit transaction for one chosen check out of a deposit with multiple checks and return the check to check register Support cancellation of deposited check Automatic cancellation of non-deposited checks and its related payment Benefit: Increased flexibility in payment and deposit handling 18
20 Cancellation of Marketing Documents A/R Invoice Enhancement: New Cancellation marketing document created with each cancellation procedure Accounting, fiscal, financial and inventory transitions are completely reversed in one step Both reversing and reversed documents are closed automatically and fully internally reconciled A/R Invoice (original posting remains) User selects cancel... A/R Invoice (reversal posting and quantities) Base documents linked to cancellation documents are re-opened after cancellation and can be used as a base document again Display Cancelled and Cancellation marketing documents in reports Define maximum no. of days for cancelling marketing documents after posting Relevant authorisations support this feature Benefit: Supports countries where it is not legally compliant to create a Credit Memo document for incorrectly added Invoices Document status is updated -> Cancelled Document status -. Closed Cancellation Saves time with one complete cancellation step 19
21 GL Account Determination - Advanced Solution Centralized matrix to determine GL accounts Support GL settings for items, item groups, warehouses, BP groups, federal tax ID, ship-to country, ship-to state Supports multi determination criteria with possibility to set priorities for determination criteria as well as for rules Enable tracking by viewing the change log Simple and flexible Note: applies only in the first phase (9.0) to inventory relevant accounts 20
22 Fixed Assets integrated into core SAP Business One Enhancement: Integrated comprehensive fixed assets solution for end to end process Ability to handle different accounting areas (e.g. local accounting practices and IFRS in parallel) Flexible depreciation calculation defined to meet local requirements & international accounting standards Authorization concept New fixed assets master data structure Benefit: Enhanced capabilities in fixed assets management Allows customer specific enhancements Meets cross-localization accounting standards Leverages existing Business One processes such as procurement process, blanket agreements, etc 21
23 Additional Functional Enhancements Enhancement Description AP Invoice supports Landed Costs Landed costs can now be created directly using the Copy From function from an AP invoice without the need of a Goods Receipt. This supports a more streamlined procurement process without goods receipts, saving processing time and increasing efficiency. Drop Ship and Serial & Batch Items Drop Ship process supports serial and batch managed items. Setup or allocate serial numbers and batch managed items by activating Manage Serial Numbers and Batches in the Warehouse - Setup window for drop ship warehouses. Item Costs on A/R Returns & Credit Memos The item cost for an item that has been returned via an A/R Returns or A/R Credit Memo can be updated if it has no base document. This feature is activated by checking Allow changing Inv. Cost for Doc. Without Base Doc in the Document Settings window. A Return Cost field has been added to the A/R Returns and A/R Credit Memo documents to update the inventory cost at an item level. System Currency (SC) Reconciliations Internal reconciliation functionality in SAP Business One has been extended to support SC management. New posting accounts have been added to enable automatic SC postings when performing any type of internal reconciliation. 22
24 Localization
25 Intrastat integrated into core SAP Business One Enhancement: Integrated Intrastat solution for end to end process Existing addon functionality maintained New configuration form -> Intrastat Configuration Tool Intrastat relevant columns are available in marketing documents: Country of Origin, Incoterms, Transport Mode New tab Intrastat Settings tab added to Item and Business Partner Master Data for Intrastat Relevant Items and Business Partners. New Intrastat Declaration Wizard has been added Enhanced importing and filtering options Ability to store reported data New Intrastat Tab for Intrastat Relevant Items defined in -> General Tab Available to all EU localizations Benefit: Enhanced usability has improved functionality Decrease in the duplication of data No addon overhead 24
26 Payment Wizard & Correction Invoices Enhancement: Payment Wizard supports Correction Invoices to be processed to the bank file Available for CZ, SK, HU, PL, RU localizations Benefit: Greater flexibility in banking Addresses country specific legal requirements 25
27 Deferred Tax on Journal Entries Enhancement: The specific part of VAT deferred tax, can be now posted in a manual Journal Entry document Including Journal Vouchers, Recurring Postings & Posting/Transaction Templates Benefit: Enhanced flexibility in customer specific accounting processes Addresses country specific legal requirements for VAT Automatic Tax calculation function is enhanced Available to CT, FR, IT, GT, MX, ZA and ES localizations 26
28 Saving a Selection Criteria for Financial Reports Enhancement: Users can prepare a report using specific subsets of G/L accounts and save the selection criteria including the expanded selection. Flexibility to save a selection for different types of reporting areas e.g. IFRS, US GAAP, group reporting or for any legal purposes. Use saved settings repeatedly. Available to all country localizations Benefit: Enhanced flexibility in financial reporting Create report sets for different reporting areas IFRS, USGAAP, etc. 27
29 Financial Search Function Enhancement: The Find option for selecting G/L Accounts has been expanded List of G/L accounts displayed in the standard form Possibility to add columns for G/L accounts selection Available to all country localizations Benefit: Enhanced flexibility in financial reporting More easily search for relevant G/L accounts. Possibility to more easily set G/L accounts for the financial reporting 28
30 Manual Reconciliation of Down Payment Requests Enhancement: Ability to complete Down Payment process using Manual Internal Reconciliation functionality Consistent behavior with standard Down Payment process Covering all localization needs including specific tax postings Available to all localizations Benefit: Enhanced flexibility across the Down Payment business process Allows customer specific processing for Down Payments Meets cross-localization business standards 29
31 Reporting & Analytics
32 SAP Crystal Reports 2011 & SAP Crystal Reports Server 2011 Integration Enhancement: View reports and layouts designed by SAP Crystal Reports 2011 Edit reports or layouts from SAP Business One, in the SAP Crystal Reports 2011 designer Upload system and user-defined Crystal Reports from SAP Business One to SAP Crystal Reports Server 2011 Preview the uploaded reports from SAP Business One View and share Crystal Reports Server URLs of the uploaded reports in SAP Business One Benefit: Do state-of-the art reporting through an upgrade to the next version of SAP Crystal Reports 2011 Securely open, view, interact with, and share reports and dashboards over the Web 31
33 Electronic File Manager - Multi Language Support Enhancement: Ability to translate generic electronic and bank payment file formats Ability to export and import translations Benefit: Support global businesses with multilingual environments Translation can be outsourced through import / export functionality 32
34 Business Infrastructure
35 Implementation Center - Implementation Tasks Enhancement: Centralization of implementation tools into the Implementation Tasks window Quick Copy is a new solution to copy data between companies Benefit: One-stop shop for implementation tools Greater visibility and accessibility to available implementation tools 34
36 Implementation Centre - Implementation Project Enhancement: Out-of-the-box project management checklists based on Accelerated Implementation Program (AIP) methodology 3 project templates are available Templates are available in all languages supported by Business One. Option to create own project templates Option to create a drill down link to each step Option to add general information, notes or attachments to each step Benefit: Integrated guided approach via drill down options to relevant SAP Business One forms Streamlined implementation process based on AIP methodology or pre-defined steps Reduce implementation risks through additional information, notes or attachments per step 35
37 Business Process Integration
38 Electronic Data Interchange (EDI) Business partners EDI exchange with business partners via the EDI package for SAP Business One and SAP Information Interchange OnDemand for SMEs SAP II OD service for SMEs (SAP Information Interchange OnDemand for SMEs) Cloud service to easily connect with business partners Knowledge about business partners EDI format is not required SAP Business One SAP II OD for SMEs EDI Package Integration Framework EDI Package Based on the integration framework, it connects between SAP Business One and SAP II OD service Ready-to-use EDI content for sales orders, delivery and A/R invoices are delivered to speed up implementation * Tool for adaptation and new processes Benefit: Faster process integration Jump start into EDI communication * Pre delivered EDI content will be released during ramp-up phase. 37
39 Extensibility & Supportability
40 SAP Business One Studio Suite SAP Business One Studio SAP Business One Studio for MS Visual Studio Next generation of Screen Painter with greater functionality Extensibility projects can be completed without Microsoft Visual Studio Define workflows & forms User Defined Object default form designer SAP Business One Workflow designer Highly integrated with Microsoft Visual Studio Easy to use Speeds up addon development learning curve Leverages Microsoft Windows form development experience Forms designer Helps to generate code for new events -> event driven development experience 39
41 SAP Business One Workflow (1 Design Workflow in Business One Studio User Worklist in SAP Business One Monitor Process SAP Business One Workflow -> 2 key components: 1. Design workflow in SAP Business One Studio 2. User Worklist - workflow is imported into SAP Business One as tasks in a workflow inbox for user execution and monitoring Visualize process in Workflow Instance Supported by a Workflow Engine 40
42 SAP Business One Workflow (2 Benefit: Manage customized business processes Push tasks to users Decrease company process learning curve Monitor and control processes Process visualization provides transparency Support time sensitive tasks Support conditional trigger process Control complex business process flows using conditions 41
43 Extensibility & Supportability Enhancement Description UI API Object Level Events The UI API has simplified the handling of events in SAP Business One using Object Level Events. Maintaining code and developing new code will become easier to manage as coding increases. UI API Column Setting The functionality of fixing columns in SAP Business One in some forms has been extended to the UI API to benefit all partners who would like to leverage this feature in the SDK. DI API Exposure A number of DI API objects have been exposed. 42
44 Technical Infrastructure
45 System Landscape Directory (SLD) License Manager Settings Enhancement: New SLD service for security configuration and server management. SLD service added to Server Tools installation and replaces current security configuration process. Backward compatible for partner addons Benefit: Centralized environment for security & server management Better security management 44
46 Single Sign On (SSO) SAP Business One Login Options: A. Login to B1 client with B1 credentials (original approach) B. Bind windows account with B1 user, then login to B1 client with windows domain credentials C. Bind windows account with B1 user, then no credentials are needed when logging into B1 client if the windows session is opened by the bound windows account. Step 1: Enable Single Sign On via SLD Step 2: User setup Bind with domain user Check for option B & C Only activated when Step 1 is enabled. One domain user can only be bound with 1 B1 user per company DB. You can change binding to another domain user. Step 3: Login for Normal User Can input domain user / pwd for option B Once the checkbox is checked, user doesn t need to input user id and password for option C. The logon screen won t appear for next logon, B1 will be launched directly with last company and current domain user. If the machine is not in a domain, the checkbox will be hidden. 45
47 64bit Support for SAP Business One Enhancement: Native 64bit Business One Client utilizes all of the available memory on a client system. 64bit client released together with 32bit edition. Supports 64bit DIAPI and UIAPI Supports 64bit SAP addons -> Payment Engine, Outlook Integration, EFM Supports 64bit SDK for add-on migration Benefit: Supports high memory consuming transactions such as DB upgrades, Revaluation reporting etc Bigger cache and better performance especially when running huge reports Supports a greater range and more powerful partner solutions / add-ons Better server side processing via 64bit DI API Ability to integrate with 64bit applications, such as 64bit Microsoft Office Solves some sizing & crashing issues due to more memory 46
48 Technical Infrastructure Enhancement Description Security Compliance & Data Privacy SAP Business One supports a standard encryption communication channel between the license server, B1 client and DI API addons complying with local and global regulatory mandates for data security and privacy. To safe guard against brut force attacks and security breaches, the system now supports dynamic keys and salted hash user passwords. Any administration and configuration changes will also be stored in a log file for audit purposes. Different Database User for each Company Database There is a new Database User per Company credential during the creation of a SAP Business One company database. This Database User can only access this company database and common database. Accessibility Standard To ensure that the ability to access SAP Business One is available to as many people as possible, such as people with disabilities or special needs, SAP Business One is now aligned with SAP s Product Standard Accessibility requirements enforced by the Product Innovation Lifecycle (PIL) process. Data-Structure Length for Monetary Reporting SAP Business One supports a greater data structure length for specific monetary fields in reports such as the Trial Balance report. This will support currencies with large decimal place requirements and ensure more accurate reporting on financial figures. 47
49 Life Cycle Management
50 Installation & Upgrades New System Landscape Directory Supports Full Silent Upgrade Advanced Upgrade Options Efficient Upgrade Process Enhancement: New System Landscape Directory for security configuration and server management Supports silent mode tests and upgrades * o Two upgrade phases: Data collection phase and executing phase which allow customers to run their upgrade without any user interaction * o Schedule silent tests and upgrades at a convenient time * Configuration Data Management allows you to automatically save, load & define custom settings Advanced company upgrade options No Company DB authentication required for pre-upgrade tests or upgrades B1i services will be stopped automatically * Supported by Server Components and Integration Solution. Not supported by Implementation Tools at this stage. Benefit: Centralized environment for security & server management Supports unattended upgrades Save upgrade time by using automatically saved configuration data Greater flexibility in defining upgrade options Reduced authentication overhead for greater efficiency Flexibility to import, review and override upgrade test results Cost & time saving for partners / customers 49
51 Remote Support Platform 3.0 Four key elements for Remote Support Platform 3.0 for SAP Business One Task templates and immediate execution Change configuration using available tools Easy to set-up and flexible backup solution First test, prepare then run the upgrade PowerShell backup upgrade Create tasks from templates with minimum required setup Release to customers and receive feedback as soon as tasks are generated Further automation of maintenance tasks via Scripting Language Easily run repetitive DI scripts by embedding them into the PowerShell to execute automatically Add users and manage VAT changes via RSP extended tasks Choose among various backup options: full, differential or delta Set additional tasks ie. consistency checks to be executed prior to backup Backup SAP Business One attachments automatically Pre-upgrade tool always downloaded automatically by RSP Run upgrade test on company DB silently Upgrade performed only when database is ready 50
52 Thank you
53 No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, PowerPoint, Silverlight, and Visual Studio are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, z10, z/vm, z/os, OS/390, zenterprise, PowerVM, Power Architecture, Power Systems, POWER7, POWER6+, POWER6, POWER, PowerHA, purescale, PowerPC, BladeCenter, System Storage, Storwize, XIV, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, AIX, Intelligent Miner, WebSphere, Tivoli, Informix, and Smarter Planet are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the United States and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are trademarks or registered trademarks of Adobe Systems Incorporated in the United States and other countries. Oracle and Java are registered trademarks of Oracle and its affiliates. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems Inc. HTML, XML, XHTML, and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Apple, App Store, ibooks, ipad, iphone, iphoto, ipod, itunes, Multi-Touch, Objective-C, Retina, Safari, Siri, and Xcode are trademarks or registered trademarks of Apple Inc. IOS is a registered trademark of Cisco Systems Inc. RIM, BlackBerry, BBM, BlackBerry Curve, BlackBerry Bold, BlackBerry Pearl, BlackBerry Torch, BlackBerry Storm, BlackBerry Storm2, BlackBerry PlayBook, and BlackBerry App World are trademarks or registered trademarks of Research in Motion Limited. Google App Engine, Google Apps, Google Checkout, Google Data API, Google Maps, Google Mobile Ads, Google Mobile Updater, Google Mobile, Google Store, Google Sync, Google Updater, Google Voice, Google Mail, Gmail, YouTube, Dalvik and Android are trademarks or registered trademarks of Google Inc. INTERMEC is a registered trademark of Intermec Technologies Corporation. Wi-Fi is a registered trademark of Wi-Fi Alliance. Bluetooth is a registered trademark of Bluetooth SIG Inc. Motorola is a registered trademark of Motorola Trademark Holdings LLC. Computop is a registered trademark of Computop Wirtschaftsinformatik GmbH. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, ianywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase Inc. Sybase is an SAP company. Crossgate, m@gic EDDY, B2B 360, and B2B 360 Services are registered trademarks of Crossgate AG in Germany and other countries. Crossgate is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG. 52
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