WHO WE ARE. Vision. Mission

Size: px

Start display at page:

Download "WHO WE ARE. Vision. Mission"

Rodney Sims
6 years ago
Views:

2 WHO WE ARE We are a secured payment solution provider who build connections between merchants and our financial institution partners to help them grow together with an integrated and simplified shopping experiences for end-consumers. Vision To be the trustworthy payment solution partner for all in enabling cashless society in Indonesia. Mission To enable our customers to sell more and grow their business by providing an integrated and simplified end-consumer shopping experiences using our shared payment platform and connections with our strategic financial institution partners. 1

3 OUR COVERAGE AREA Service Points Covering Cities in Indonesia* We provide payment services to 379 locations throughout Indonesia, operate on a 24-hour and 365 days throughout of the year. Our customer and partners can therefore count on the efficiency of our services and reliability of their payment networks. *) 170 On Site Cities and 209 Off Sites Cities 2

4 WE BUILD A UNIFIED CASHLESS ECOSYSTEM NUMBER OF POTENTIAL CASHLESS USERS merchants 400 Thousands 500 Thousands 10 Millions 16 Millions 20 Millions 22 Millions 26 Millions 42 Millions 6 Millions 5 Millions 3 Millions 1 Millions 9 Millions total: 160 millions users and more financial institutions are joining... and many more... 3

5 what we are trying to solve PAYMENT PAIN POINTS FOR MERCHANTS TO GROW EFFICIENTLY AND AGGRESIVELY PAYING UNNECESARRY MDR FEE MANUAL REPORT & RECONCILIATION MULTIPLE UNITEGRATED EDCs & POS SALES & PROMOTIONAL ISSUES Un-optimized MDR fee distribution High off-us MDR fee Multiple EDCs at cashier Multiple bank accounts Manual reconciliation for unbalanced transaction Prone to fraud and human errors (different format / cut-off time) Additional work load and operational pain Ineffective and coslty resource Inefficient Process Different SOPs and Call Centers Manual entry to EDC and POS Prone to fraud and human errors Can not accept all types of electronic payment method Can not accept all types of promotion program Manual validation on T&C for promotion processing Unable to measure promotion effectiveness 4

6 HOW WE CAN HELP OUR CUSTOMER our hero product, unified payment, can help merchant by offering THE FOLLOWING values: WIN MORE CUSTOMERS & SALES Deal only with Kartuku and connect to 160 millions of cashless users in Indonesia. Leverage Kartuku partners (Bank/e-Money Institutions) and connect to various marketing and loyalty programs providers. Get instant referral from customers that encounter wow shopping experience effect. IMPROVE OPERATIONAL & COST SAVING Unify multiple payment terminals to 1 device, to simplify operation with only 1 SOP and MDR fee distribution. Ease store cashier process with POS Integration and automated customer shopping programs. More visibility with online reporting and increase productivity with simplified reconciliation. DELIVER BETTER SERVICE & CUSTOMER EXPERIENCE Provide flexibility for customers by accepting multiple payment methods (Debit/Credit Cards, e-money, PayByQR and more). Provide convinience for customers with multiple and automated shopping programs in single transaction. Improve the quality of service by serving the Fast, Precise and Secured transactions. Unified Payment is a smart system that can optimize efficiency and effectiveness of merchant s payment process by having one single EDC instead of having multiple EDCs from many Banks or e-money Institutions. It supports any kind of payment methods and promotional platforms. 5

7 HOW WE CAN HELP OUR PARTNERS UNIFIED PAYMENT CAN ALSO HELP OUR PARTNERS, WHICH ARE BANKS AND OTHER FINANCIAL INSTITUTIONS, BY OFFERING THE FOLLOWING VALUES LOWER COST OF OWNERSHIP No CAPEX Variable OPEX - pay as you go Leverage existing Unified Payment merchant network Faster time to market RAPID FOOTPRINT EXPANSION BUILT-IN PROMO TOOLS Single platform to automate consumer shopping programs with e-voucher, installment, and promo server. Unified Payment is a smart system that can optimize card and e-money transaction process in a simplest & secure way by implementing one shared single EDC terminal for multiple acquiring and issuing parties. It can accept any kind of payment/promo methods and support reporting service, POS integration and simplified reconciliation. 6

8 OUR PRODUCT AND VALUE ADDED SERVICES Type of Customers Core Product Type of Customers banks merchants Value Added Service Transaction Processing Service Reporting Service Value Added Service Promo tools Promotion ECR Link* Installment Promo Server Card Linking Marketing tools Installment Promo Server Card Linking Gift Card E-voucher unified PAYMENT Automated Reconciliation Suitable VAS Products Suitable VAS Products 7

9 OUR Core Pillars Service Excellent Team 99% Uptime Guarantee 24/7/365 Network Operations Center Nationwide Field Services Customer Oriented 24/7/365 Helpdesk Automatic Reconciliation Best Security Practice PCI-DSS 3.2 Certified VISA Registered Service Provider Secure Data Storage PBI (Peraturan Bank Indonesia) Compliance POJK (Peraturan Otoritas Jasa Keuangan) Compliance Cost Efficiency Shared Infrastructure Remote Terminal Estate Management WE STRIVE TO BE BETTER CONTINUOUSLY ON DELIVERING SERVICES FOR BOTH OUR CUSTOMERS AND PARTNERS 8

10 UNIFIED PAYMENT ACCEPTANCE Credit Card & Debit Card e-money Swipe Tap (NFC) dip (insert) QR Code Scan contactless One Time Password (OTP) 9

11 WE ARE TRUSTED BY TOP MERCHANTS And thousand more.. 10

12 ...AND CERTIFIED BY MANY PARTNERS 10Out of 12 Partnered with 10 out of 12 Acquirer Banks 14Out of 22 Partnered with 14 out of 22 Issuer Banks Partnered with top e-money Institutions 11

TRUSTED PARTNER FOR GOVERNMENT CASHLESS INITIATIVES Kartu Jakarta Pintar (KJP)

reach 1 million students and 2 million households.

North of Jakarta implement cashless and implement mini ATM thru EDC.

mobile police tax payment service for citizens Pension fund Withdrawal at retailer.

000 pensioners across the country and help them withdraw monthly pension fund to

13 TRUSTED PARTNER FOR GOVERNMENT CASHLESS INITIATIVES Kartu Jakarta Pintar (KJP) Deliver Kartu Jakarta Pintar, the DKI Pemprov program for education subsidy. reach 1 million students and 2 million households. The implementation including Busway, Zoo, Book stores and grocery stores. Microbusiness Work with collecting agents to empower warung, microbusiness to have additional revenue stream by air time top up. Digital Island Partnering with Bank DKI and Jakarta s Governor, Kepulauan Seribu at North of Jakarta implement cashless and implement mini ATM thru EDC. Samsat Gendong Work with National Police Department to provide SAMSAT Gendong, a mobile police tax payment service for citizens Pension fund Withdrawal at retailer. Reach pensioners across the country and help them withdraw monthly pension fund to their closes merchants. Government to Consumer Food Subsidy Deliver government food subsidy thru EDC and card based program. Lebaran beef subsidy program reach citizens. Drive A Mobile Electricity Bill Payment Where electricity bill agents equipped with mobile EDC to collect household electric bills and cross sell other prepaid products. 12

14 PT. MULTI ADIPRAKARSA MANUNGGAL (KARTUKU) Setiabudi 2 Building, 3rd Floor, Suite Jl. HR Rasuna Said Kav. 62, Kuningan Jakarta 12920, Indonesia t f Call Center Jabodetabek Outside Jabodetabek

EMV THE DEFINITIVE GUIDE FOR US MERCHANTS AND POS RESELLERS

EMV THE DEFINITIVE GUIDE FOR US MERCHANTS AND POS RESELLERS WHAT IS EMV EMV is a global standard for credit and debit card processing designed to replace magnetic stripe cards. Also referred to as chip