UNITE Conference. May 13-16, 2012 St Louis, MO. Copyright 2012 TeamQuest Corporation. All Rights Reserved.

Transcription

1 UNITE Conference May 13-16, 2012 St Louis, MO

2 The Renaissance of Performance & Capacity Management in the 21st Century Steve Cullen TeamQuest and the TeamQuest logo are registered trademarks in the US, EU and elsewhere. All Copyright other trademarks 2012 TeamQuest and service Corporation. marks are the All property Rights of their respective owners.

3 Introduction Definitions History Why It s Important Types of Tools Needed Conclusions

4 Renaissance Rebirth Resurgence Restart Study the past if you would define the future Confucius Definitions & Quotes About 500 BC

5 A Brief History of Time Intervals 1940s 1950s First electronic digital computer developed Generally designed to solve a specific set of tasks 1960s Computers were very very.very big! More general use No Real Performance Monitoring

6 % A Brief History of Time Intervals 1970s H/W Manufacturers Rule! OK (and the rule was 70%!) A Typical performance graph of the time: CPU Percent Usage Buy a new box Jan Feb March April May June July August September October November December Months

7 A Brief History of Time Intervals 1980s Computers become IT First Capacity Management Tools Business orientated performance via Workloads Start of the distributed era 1990s Golden age of Performance & Capacity Planning Computers demystified The Internet ecommerce Born Performance a knee-jerk reaction

8 A Brief History of Time Intervals 2000s Y2K the world doesn t come to an end! Back to square one! 2010s Smart Phones, Mobile Devices Green Initiative Virtualization Cloud Computing

9 Study of the Past Who invented the Incandescent Light Bulb? Who invented the First Practical Airplane? Who invented the Electronic-Digital Computer?

10 ABC Cost ~$6K Replica? ( ) Base-10 to Base-2 Converter ROM base Conversion Table Dynamic Memory 2 Dynamic Memory 1 Operator Controls Coefficient Selector Binary Card Reader Binary Card Punch Power Supply Transformer for Card I/O Base-2 I/O Base 10 Card Reader Computing Logic Modules (30) Vacuum Tubes Binary (0 s & 1 s) Electronic Calculations Memory & Computations Separate Parallel Processing Regenerative Memory

11 Physics Building Iowa State Univ.

12 Performance & Capacity Management Why more important now than ever? 100s or 1000s of Machines Complex Networks Multiple Platforms Multiple Applications Multiple areas of blame

13 Performance & Capacity Management Why is little or nothing done? 100s or 1000s of Machines Complex Networks Multiple Platforms Multiple Applications Single area to blame

14 Top Down or Bottom Up? Business Objectives & Goals Detailed Business Reporting Limited Performance Management Top Down Approach Start from the business and work down Bottom Up Approach Start from IT and work up Limited Business Reporting Detailed Performance Management Performance & Capacity Management Tools

15 Combined Solution Business Objectives/Goals And Performance & Capacity Management Tools Detailed Business Reporting Combined Methodology Manage Intelligently Prioritize Scheduled Plans Defined & Performed by Experts Detailed Performance Management Combined Top Down Approach

16 What to Manage We don t know what we don t know Manage Everything Impractical and not scaleable Manage by Exception Reactive not proactive Manage just the critical machines Who defines critical? Manage what? What about the others?

17 3 Level Architecture Detailed Performance & Capacity Management Level 1 Business Critical Applications Automatic Movement between Level 1 and 2 Basic Performance Management Level 2 Business Non-Critical Applications Alerting Only Level 3 Desk Tops

18 Level 1- What the Performance Analyst Needs Detailed Performance Data Collection Unobtrusive Multi-Platform Multi-Application Detailed Real Time Reporting Detailed Historical Reporting Real Time & Historical Drill Down Statistical Analysis (Trending, Correlation, Etc.) Comprehensive Alerting (Performance Early Warning) Scheduled Capacity Plans

19 Level 1 The whole picture with TeamQuest View

20 Level Specific Reporting

21 Level MIPS Usage

22 Level 1 Trending with TeamQuest View

23 Level 1 Drill Down

24 Level 1 - Detailed Run Information

25 Level 1 - Workloads A natural grouping of runs, programs, users, accounts, etc. Buckets to hold the collective resource usage of those groups Based on business functions A mechanism to determine if your most important work is getting the attention it deserves A basis for tuning actions and capacity plans

26 Guidelines For Workload Identification Limit the number of workloads per workload set to 10 or less The amount of resource usage not specifically identified (OTHER) should be less than 10%

27 Level 1 Plan for the Future Increase appointments by increments of 30 units

28 Seconds Level 1 Analytical Modeling Predicted Response Time

29 Level 2 servers etc. Less detail needed than level 1 Trending alerts more important Alert on deviation from normal Detailed Analysis triggered by exception Can easily be converted to a level 1 machine (and vice versa)

30 Level 2 What is Normal? - TQ View Percent CPU by workload, typical week Mon-Fri

31 Using the different levels Company was about to buy new boxes Main box was near saturated (level 1) Some quick analysis showed other empty boxes (level 2) Analytical Modeling allowed workload move to be simulated Cost = nothing

32 Desktop is the Portal Important but not critical Small Footprint self contained data collection Standard Parameters Standard Workloads Level 3 - Desktop Alerting only (especially trending)

33 Conclusion Align IT With Business Objectives, Vice- Versa Not Always Easy, Start Somewhere Tools Available to Help Goal Is To Be Proactive, Not Reactive Need to Plan For Future Growth The Cost of the ABC Replica Is?

34 Questions?