PROJECT & DEVELOPMENT SERVICES
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1 Project & Development Services PROJECT & DEVELOPMENT SERVICES Delivering Projects that Inspire
2 Cushman & Wakefield s Project & Development Services group not only helps clients make the right real estate decisions, but executes and delivers the results they need to be more productive and successful. PDS VALUE. With unwavering determination, Cushman & Wakefield s Project & Development Services team pursues the best workplace experience possible on behalf of every client. Companies are listening to their employees voices more than ever, and we are responding with projects that deliver the style, quality, authenticity, connectivity, and convenience they desire. It is not as simple as saying, on time and on budget. Our interdisciplinary teams guide clients through the entire real estate decision making process, unearthing innovative facility solutions critical for productivity and success. We listen closely to our clients, fully grasping their project goals and business needs while driving quality beyond their expectations. It takes unwavering determination to produce that level of work, and world-class expertise to do it well. 2 PROJECT & DEVELOPMENT SERVICES
3 The Cushman & Wakefield Edge Holistic Approach. Work with clients utilizing our full range of internal service line capabilities in brokerage, development, capital markets, project management, and property management to develop and execute an inclusive, end-to-end workplace strategy. Superior Technology. Employ industry-leading relationship and project management technologies that are designed to work across browsers and touchscreen devices. Flexibility. Utilize flexible staffing models with dedicated, highly nimble project leaders that help clients scale projects in real time with changes in business strategy. Depth, Speed and Consistency. Access to global resources and best-in-class technology ensure consistent processes and standards across locations, accurate timetables for delivery, and dependable results. CUSHMAN & WAKEFIELD 3
4 DEVELOPMENT MANAGEMENT ADVISORY Manage All Phases of the Ground-Up Development Process While Protecting the Client s Interests and Mitigating Risk Cushman & Wakefield recognizes that every ground-up development or build-to-suit assignment is unique. Our team of experts provide Development Management and Advisory services that begin with the client s objectives and goals in mind and end with a highly successful built environment. The elements of planning, developing, financing, constructing and opening a new campus, or even a single building, are extensive and complex. We recognize that every assignment is unique in both setting and objectives. We apply a thorough, situation-specific, requirement and goal assessment on the front-end, with meticulous planning and disciplined execution during construction. Representative Services Base Building and Development Consulting Program, Project and Construction Management Development Services and Master Planning Advisory Procurement and Bid Management Schedule and Budget Management Cost Consultancy and Value Engineering Space and Occupancy Planning Move Management Sustainability Workplace Consultancy Land Entitlements 4 PROJECT & DEVELOPMENT SERVICES
5 Proven Results Centene Clayton (St. Louis), MO 4,000,000 SF Project Need Land assemblage, master development/pud planning, and ground-up development services for Centene s mixed-use corporate campus in a highly coveted suburb of St. Louis. The 10-year, multi-phase project will contain over 4M SF of office, retail, hotel and residential and performing arts space. The Solution Perform demographic and economic analyses Engage planners to develop a new urban campus plan with multi-modal transportation Change the site s uses and density Results Achieved PAST Served as development manager of a 17-story, 460,000-SF office tower completed Property includes 20,000 SF of retail and structured parking for 1,677 cars CURRENT Serve as development manager of a second tower, 27-story property with 625,000 SF of office Property includes 63,000 SF of retail currently underway FUTURE Planning, design and entitlement of nine additional buildings now complete, which include: Office: 770,000 SF Retail: 33,000 SF Residential: 218,000 SF Parking: 5,800 cars Community: 1,000-seat performing arts arena DEVELOPMENT Components Office Retail Residential Hospitality Performing Arts Structured Parking CUSHMAN & WAKEFIELD 5
6 TENANT PROJECT MANAGEMENT Advocate and Advisor Bringing the Vision of Your Work Culture to Life The decision to relocate into a new property or undergo a renovation to existing space can be a daunting one. Cushman & Wakefield provides expert, end-to-end Project Management services that remove the risk for our tenant clients. The key to our success is early involvement. Our Project Management team assists transaction teams with initial building selection activities while providing advice and input on work letters and related lease provision. Our goal is to ensure that the property and the landlord s lease language align with what is possible from a design and construction perspective. Ultimately, we are engaged to bring work culture to life. Cushman & Wakefield will manage the entire design and construction process from upfront strategic planning to move and relocation services. Representative Services Project Definition and Strategy Strategic Planning and Benchmark Services LEED and Well Building Services Workplace Building Selection, Lease and Workletter Analysis Design and Engineering Management Bid Procurement and Contract Negotiations Construction Management Furniture, Fixtures and Equipment (FF&E) Management Relocation Services including Move Management and Decommissioning Services Project Close-Out and Acceptance
7 Proven Results Kraft Heinz Chicago, IL 170,000 SF Project Need Comprehensive project management services for headquarters relocation following merger and downsize. Primary Goals Create a new and dynamic culture Adhere to strict confidentiality requirements Rebrand the space to support Kraft s new image Manage change orders efficiently to achieve cost goals Complete project within an aggressive nine-month deadline Results Achieved Project completed on time and within budget Savings of $100,000 through lease/workletter technical reviews Savings of $1.9M through value engineering recommendations Effective management in subcontractor buy-out savings Project savings valued at more than 12 times the Project & Development Services fee TENANT PROJECT MANAGEMENT Components Premier High Rise Space Accelerated Project Schedule Service Provider Accountability CUSHMAN & WAKEFIELD 7
8 INVESTOR SERVICES Management and Expertise in Building Modernizations, Capital Improvements and Maximizing ROI Cushman & Wakefield provides advisory and project implementation services to institutional investors, developers and owners of real estate. With project managers aligned with brokerage and capital markets professionals in all major regions of the world, we support everything from acquisition due diligence to one-time local capital assignments, to major development projects, and significant portfolio/program roll outs. Our project managers consistently deliver 10-15% construction cost savings to our landlord/owner clients. Evaluating a building asset can best be understood on a risk/reward scale of refresh, revitalize and reuse. Understanding what level of capital investment determines what level of reward may be generated from a repositioning effort. Our team provides knowledgeable leadership and expertise throughout the repositioning and capital or tenant improvement process from initial building assessment and preliminary budget to construction management. As an owner representative, we understand: The value of asset preservation The importance of accurate forecasting of capital improvement values How to transition troubled assets into viable buildings to meet changing market conditions The right approach to bring value to an asset to maximize ROI Representative Services Acquisition and Due Diligence Building Infrastructure Analysis Short- and Long-Term Capital Planning and Forecasting Asset Valuation Building Repositioning Capital and Tenant Improvements Building Modernization 8 PROJECT & DEVELOPMENT SERVICES
9 Proven Results Metropolitan Life Insurance ( MetLife ) New York, NY 575 Fifth Avenue New York City 52,000 SF Project Need Comprehensive project management and common area/retail repositioning services for Metlife s Midtown Manhattan office property. Primary Goals Increase rentable retail space and property value Create bright, distinctive, and collaborative public spaces Minimize disruption to existing tenants Approach Obtain City Council approval for modifications to public atrium Reposition the retail atrium while creating a distinct office tower lobby Enlarge and consolidate retail along 5th Avenue Results Achieved Dramatic three-story curtainwall of clear glass and floor-to-ceiling windows, providing one-of-akind vistas up and down 5th Avenue Connected office tower lobby and public atrium in design and atmosphere, featuring a bright, airy style Attractive public seating 10% increase in rentable retail SF 50% increase in total retail rent Winner of BOMA International award for Corporate Facility INVESTMENT Components Class A Office Property Public Atrium 5th Avenue Retail CUSHMAN & WAKEFIELD 9
10 ACCOUNT MANAGEMENT Comprehensive Program Management for Multi-Market Occupiers For clients with extensive real estate portfolios in multiple geographies, Cushman & Wakefield provides tailored program management solutions. Our global occupier clients benefit from a consistent built environment, whether the need is for a new location, a renovation, or the implementation of a brand re-design across a widely distributed portfolio. Focusing on the execution and oversight of construction, we offer services that provide a clear and thoughtful approach to partnering with our Transaction, Portfolio, and Integrated Facilities Management service lines from the early planning stages to the hand-off and continued maintenance of the space. This approach provides our clients clear accountability for our performance, the end user a seamless experience, and a more consistent and cost-effective method of delivery for their internal customers, both corporate and in the field. Representative Services Portfolio Workplace Strategy Space/Occupancy Planning Design Management Capital Planning Bid/Vendor Management Construction Management Move Management
11 Proven Results Ericsson 27 Countries 5,000,000 Square Feet Project Need Full service approach to Americas portfolio through delivering efficient and effective solutions to support Ericsson s portfolio-wide CRE strategy. Approach Utilize a center-led operating model known as C4, or C&W Core Competency Centers Provide expertise and thought leadership through the integration of processes, technology and industry best practices. Results Achieved Implemented a portfolio strategy aimed at lowering operating costs by $26M through reduction of space Identified 80% of the Americas cost efficiency objective Established the PMO model to drive alignment of large capital projects and saved $1M through furniture re-use strategy Implemented a global data management program providing visibility and reporting of 17M+ SF of space and insight for 70% of Ericsson s global portfolio PORTFOLIO Components Integrated Facility Management Project and Construction Management Move Management Program Management Office Global Space Data Management CUSHMAN & WAKEFIELD 11
12 MULTI-SITE PROGRAM MANAGEMENT Manage Changing Volume and Improve Speed-to-Market Programs Across All Geographies When clients dramatically change their real estate portfolios, we provide comprehensive management of large-scale programs across multiple locations. By leveraging local market knowledge and vendor relationships, and using centralized scheduling, reporting and procurement procedures, we help clients reduce costs, significantly accelerate speed-to-market programs and maintain a consistent brand. Representative Services New Construction Remodels Programming, Planning and Design Bid and Procurement Construction Management Vendor Management POS Installation Alarm/Security Low Voltage Merchandising Graphics Signage Capital Projects General Contractor Management 12 PROJECT & DEVELOPMENT SERVICES
13 Proven Results Chick-fil-A U.S. 1,850 U.S. Locations 500 to 7,000 SF Project Need Development and construction management services for major restaurant chain with more than 1,850 US locations. Primary Goals Align with real estate partner to effectively manage company s rapid growth Implement construction management process to save time and money Results Achieved Development of 50 new restaurants since 2014 $1.5M in savings since 2014 through value engineering and construction cost mitigation 25% reduction in development timeline in assigned regions Over 150 development projects 4.5% average in change orders, exceeding the project closeout goal of less than 5% Approach Craft a custom, value-engineered approach Qualify and bid multiple general contractors Manage contractors and sub-contractors through construction completion MULTI-SITE PROGRAM Components Project & Development Services Due Diligence Management Construction Management CUSHMAN & WAKEFIELD 13
14 For more than a decade, C&W has provided the corporate real estate expertise necessary to meet the speed and scale that have enabled our successful growth in the U.S. and beyond. James D. Weddle, Managing Principal, Edward Jones 14 PROJECT & DEVELOPMENT SERVICES
15 Working Attitude FOCUS on getting the job done without tolerating schedule slips or poor performance by contractors or consultants. ESTABLISH controlled protocol around meetings, schedules and processes with clear, time-driven directives. ENFORCE the agreements with contractors, sub-contractors, and consultants while rectifying contract and performance matters. CREATE detailed documentation guidelines and produce the backup required to support our client s internal needs. MAINTAIN a constant and open dialog informing the client of issues and solutions as they arise to ensure the project functions smoothly. CHAMPION a positive, can-do attitude amongst all team members. IDENTIFY cost savings, schedule and quality improvement ideas proactively. EVALUATE and continuously adapt our approach to ensure utmost efficiency. CUSHMAN & WAKEFIELD 15
16 About Cushman & Wakefield Cushman & Wakefield is a leading global real estate services firm with 45,000 employees in more than 70 countries helping occupiers and investors optimize the value of their real estate. Cushman & Wakefield is among the largest commercial real estate services firms with revenue of $6 billion across core services of agency leasing, asset services, capital markets, facility services (C&W Services), global occupier services, investment & asset management (DTZ Investors), project & development services, tenant representation, and valuation & advisory. To learn more, visit or on Twitter. Cushman & Wakefield Capabilities Primary Services Agency Leasing Asset Services Capital Markets Facility Services Global Occupier Services Investment & Asset Management Project & Development Services Tenant Representation Valuation & Advisory Sectors Airports & Ports Automotive Banking/Financial Services Data Centers Education Energy (oil & gas) Food & Beverage Government Healthcare Higher Education Hospitality Industrial Land Legal/Professional Services Life Sciences/Pharma Multi-family Net Lease Investment Services Not-for-Profit Residential Retail Technology Copyright 2017 Cushman & Wakefield. All rights reserved. Publication Date Nov.2017.
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