OVERVIEW. The Company. Property Map. Historical Properties. Case Study
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1 MANAGEMENT OVERVIEW
2 OVERVIEW The Company Property Map Historical Properties Case Study
3 Managers of Fine Hotels and Resorts Since 1971
4 WHO WE ARE Founded and based in Dallas, Texas Executive Team with Over 200 Years of Experience in the Operation of Hotels Hotel/Resort Specialties: Luxury Full-service Select Service Extended Stay Personal Involvement a Priority Independent Boutique Conference Centers Resorts Recognized as Leading Independent Managers by Hotel Management Magazine and Hotel Business Magazine
5 Operations Owner Objectives Market Research Success through: Staff Training Labor Management Payroll Controls Business Volume Expense Controls Corporate Oversight Property Level Empowerment Food and Beverage Understanding Food & Beverage Outlet(s) Profitability & Guest Satisfaction Strategic Restaurant Partnerships, Consumer Trends and Knowledgeable Operations Team Concept Design & Menu Planning Staffing and Training Personnel Cost Control & Pricing Targeted Marketing & Sales Programs
6 Sales and Marketing Market Reviews for Each Asse Customized Marketing Plans Revenue Management Programs Sales Goals Franchise Resource Utilization Competitive Intelligence Dynamic Tools Strategy Implementation Regional Sales Programs
7 Revenue Management and Brand Source Utilization HMC s Goal Achieve the highest occupancy and average rate in the market by the use of our corporate revenue management program. Corporate Accounting Programs Internally Designed Proprietary Technology Systems Detailed Accounting Reports Human Resources and Employee Relations Employment Due Diligence Check List Extensive Training Process Ongoing Support and Monitoring for Federal, State and Local Compliance
8 Development and Pre-Opening Services New Property Development (5 Years) 8 Historical, 6 Current: Hotel Indigo Frisco, TX Country Inn & Suites Anaheim, CA Holiday Inn Resort Branson, MO Holiday Inn Express Round Rock, TX Hotel Indigo Galveston, TX Hotel Indigo Jacksonville, FL Successfully developed and renovated more than 100 hotels Owner assistance includes: Concept Development Hotel, Food & Beverage Architectural and Interior Design Input Project Cost Development and Budget Management Project Accounting Services Assistance with Contractor and Vendor Selection and Management Purchasing, Delivery, and Installation Coordination Operating Budget Pre-Opening Sales and Marketing Program Pre-Opening Staffing and Training Technology Coordination We will research, select & implement the best and most cost effective technology platforms. Grand Opening Program Risk Management Guest and Employee Safety Programs Fire and Disaster Safety Programs Risk Aversion - HMC s Master Insurance Program Receivership Services HMC Can Act As Court Appointed Receiver Protect the Asset and Provide Operational Services
9 WHAT WE DO Ongoing Communication with Principals Asset oversight Regular Meetings Common Goals Maximize Full Potential for Revenue and Profitability Service Culture
10 OUR TEAM LEO SPRIGGS CEO/PARTNER Business Development Ongoing Relationships with Properties/ Owners Revenue Growth 30+ Years Experience BILL SULLIVAN CFO/PARTNER Corporate Financial Activities Benefits: Insurance, Retirement, Loss Prevention, Trademark & Licensing Tax Administration & Reporting Legal & Corporate Financing Information Systems & Technology 30+ Years of Experience
11 OUR TEAM (cont.) DANIEL KILLIAN EVP/PARTNER Financial Reporting Annual Budgets, Monthly & Quarterly Analysis Monthly & Quarterly Forecasts Bank Accounts, Credit Card Processing, Payroll, Tax Reporting, Licenses, Permits, Leases & Maintenance Contracts 25+ Years Experience GERALD MORRIS VP OPERATIONS Oversight of All Properties Cost Controls, Assisting Property Team with Forecasting Development Strategies: Customer Service, Financial Results, Team Training & Employee Motivation Site Visitations, Sales Meetings & Property Inspections Capital/Renovation Projects
12 OUR TEAM (cont.) PATRICK BAJDEK VP DEVELOPMENT Leverage of HMC s Diverse Platform & Service 3 rd Party Opportunities New Partnership Evaluation Coordination with Existing Properties Brand Evaluation & Term Negotiations 40+ Years Experience DEL ROBINETTE VP SALES & MARKETING Driving Positive RevPAR Revenue Management and Market Share Results Manages Sales & Marketing Personnel & Talent Development Marketing & Promotional Opportunities Brand Relationships & Ownership Expectations 18+ Years Experience
13 OUR TEAM (cont.) LIBBY SHAW DIR OF HUMAN RESOURCES Manage Human Resource Administrators Recruiting, Training & Orientation Employee Database Maintenance Wage/Benefit Administration Compliance of Statutory Requirements Property Transitions & New Hotel Openings Employee Relations
14 WE WIN AWARDS PREFERRED OPERATOR AAA 4-DIAMOND AWARD QUALITY EXCELLENCE AWARD PRESIDENTS CHOICE AWARD TOP 40 MANAGEMENT COMPANIES BEST RENOVATION CHAIRMAN S AWARD FOR QUALITY TOP 50 MANAGEMENT COMPANIES DIRECTOR S AWARD FOR EXCELLENCE MEDIUM EMPLOYER OF THE YEAR
15 HMC is approved to manage the following brands: BRANDS
16 WHY US? Depth of Expertise Dedication to Our Clients Our Commitment to Always Put Our Clients Best Interests First Recognizing Every Property is Unique Unlocking the Full Potential of Your Assets Preston Road Suite 710 Dallas, TX (972) (972) FAX hospitalitymgt.com
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