Proximity Technology Use Cases for Healthcare & Senior Living Facilities

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1 IoT within Reach Bluetooth Beacon Messaging. BLE Activity Sensing. Real-Time Data Reporting Proximity Technology Use Cases for Healthcare & Senior Living Facilities The demand for embracing new technology is growing rapidly within the healthcare industry as hospitals and senior living facilities work on IoT strategies that will deliver reliable solutions to their patients and residents, while increasing revenue and improving operations. Piper can help create these smart infrastructures and be the complete enterprise proximity platform that provides hardware, deployment, content management software, and analytics. Using Piper s inexpensive Bluetooth Low Energy (BLE) Beacons and BLE-sensing Gateways, enterprise customers can monitor ambient Bluetooth activity in real-time, map it according to requirements, and convert the data into useful analytics. The same devices can be used for engaging patients, residents, visitors & employees with relevant location-specific information. Piper Networks is an innovative developer of radio frequency (RF) technologies specifically for healthcare industries. Our products and services use proximity-based data to deliver a wide variety of practical use cases including: asset tracking, facility management, memory care, engagement, and proximity communication. We also specialize in delivering solutions that assist public and private entities with compliance, data management, and security. Asset Tracking Facility Management Resident Security Memory Care Resident Engagement Caregiver Messaging contactus@pipernetworks.com Nobel Dr. San Diego, CA, PIPER NETWORKS. All rights reserved.

2 Asset Tracking & RTLS Solutions Real-Time location data is becoming a critical part of enterprise healthcare management. Piper BLE Beacons, in combination with Piper BLE Sensing Gateways, facilitate accurate visual mapping of equipment, personnel, & other assets. Valuable Asset Tracking Use the online dashboard to easily track, monitor and report the movement of assets throughout the logistical process and convert the location data into useful information. Being able to account for and rapidly locate items helps reduce wasted search time and resources. Nurse & Staff Rounding Track required nurse and staff rounding to attend residents and facilities. Beacon technology can passively verify rounding with automated check-ins at prescribed locations and provide alerts and reminders to minimize human error and dependency, eliminate paper logs, encourage accountability and provide evidence to resident families. Medication Management Reduce medication misuse and theft by monitoring access to restricted areas and tracking when cabinets or carts are opened and what was removed. Fleet Management Track the location of service vehicles & shuttle fleets in real-time, broadcast accurate arrival & departure times, use motion data to assess compliance & performance of equipment or personnel, and improve operational efficiencies. New countdown clocks in NYC subway stations use Piper technology to deliver accurate arrival and departure times.. EXAMPLES OF FACILITY RELATED ASSET TRACKING: Prevent theft of laptops & tablets, be notified of medical or dining deliveries, track precious biological samples from room to lab or beyond, locate special health equipment not in designated spaces, monitor crash cart contents, account for who and when medical cabinets where opened and what items were removed, prevent expensive equipment being washed or discarded with linen.

3 Nurse Garcia s wearable detected. Open door & turn on lights. Entered supply room at 7:28am and accessed medical cabinet. ALERT: High Refrigerator Temperature. Please inspect supplies. Facility Management and Security Elopement Prevention Reduce the occurrence of elopement and monitor the location of residents in real-time. Wearables worn by residents can trigger alarms and strobe lights or notify authorized personnel. Environmental Sensors Piper beacons are uniquely designed to include digital representations of environmental conditions and used to maintain and monitor air quality, water levels, noise, humidity, temperature and other measurable factors. As with all Piper solutions, administrators can trigger alerts based on various data points and distribute them to an unlimited number of users. Visitor Management Grant visitors access and monitor their movements for security purposes. Send notifications to their smartphone reminding them to sign in, notify of visitors hours and other relevant information. Multi Factor Authentication Beacon technology can be used as a secondary or tertiary authenticating device for granting access to highly secure areas as well as for logging into (and when the proximity zone is broken, automatically logging out of) secure workstations. Piper manufacturers a combination Bluetooth/ RFID badge that adds a security layer to physical locations and IT services. Access Control & Auto Door Locks Provide 24/7 access to facilities and secure areas using Piper s pre-authorized security card beacons coupled with BLE door sensors. Automatically open or unlock doors simply by approaching them with key fob or security card beacon. Also use to prevent access to sensitive areas and produce accountability reports for who was accessing which area and when. Safety Concern Reporting Residents, staff and visitors can anonymously notify authorities of suspicious behavior or safety concerns through text messages that list the nearest beacon coordinates for more accurate dispatch of first responders. This is particularly helpful in locations that are hard to describe for directions. Smart Parking Magnetic sensors monitor parking bay status and share the data on LCD displays at parking lot entrances for at-a-glance view of available bays. An online dashboard helps to map space availability & to manage space inventory for special events. EXAMPLES OF MULTI FACTOR AUTHENTICATION A caregiver with Piper s Security Card beacon can connect with, and automatically be granted access to, a computer using multiple authentication steps. When the caregiver leaves range of the computer they will be automatically logged out thereby preventing the patient s private information being accessed by others. This is valuable for maintaining compliance with HIPAA regulations etc.

4 Hi Mom. Wish you were at the beach with us. Here s a video of Alden catching his first fish! See you soon! Resident Care Good evening Dorothy. It s Tuesday 6:30pm and time for your Wellbutrin (The white round pill). Tonight s musical guest will begin performing at 7pm in the atrium. Don t forget to bring a sweater. Memory Care Wearables can trigger smart displays to display custom, engaging content to meet a specific resident s memory care needs. Use photo slideshows, videos and text to affect mood, recall memories, and remind of events. Piper s Memory Window app even allows family members to load special content in real-time to further engage with the resident in their rooms or in the hallways. Medication & ADL Reminders The same wearables and smart displays can be used to improve the consistency of ADL s like medication & exercise reminders. Patient Status Monitoring Monitor patients health status around the clock, create custom reports, and trigger alerts for various incidents. Wearables with accelerometers and heart rate monitors can detect falls and reduce false positives by verifying with increased heart rates. Wayfinding Offer turn-by-turn navigation and a dots-on-a-map interface to help residents and visitors navigate using their smartphones. Non-mobile solutions include Piper Smart Displays being synced with wearables and used for heads up navigation by detecting approaching users and providing customized directions and other time-sensitive information. Any monitor or TV can become a Piper Smart Display simply by added the Piper USB dongle into the USB port. Memory Window App Example Scenario: Dorothy has Alzheimers and is having a bad day filled with depression. Her nurse notifies her family who is on vacation at the beach. So Dorothy s daughter opens the Memory Window app on her phone, takes a few photos and videos of the grandchildren splashing in the waves and posts them to Dorothy s account. When Dorothy heads back to her room from dinner she passes a monitor in the hallway which detects her wearable and subsequently plays one of the videos her daughter loaded. She stops to watch and smiles. Further down the hall another screen plays a slideshow of the children and her smile grows. Once back in her room her TV loads up a final video message from her daughter saying she s being thought of and reminding her to take her medications.

5 Proximity Messaging Beacons deployed in various locations can send automatic notifications to smartphones nearby, making the messages timely and contextual. Message types include text notifications, photos, videos, links and Apple Passes. Piper s first-to-market Closed Network Communication allows for multiple messages to be attached to the same beacon but delivered to different groups of people. Ideal for communicating privately with residents, clinicians, nurses, staff or language-specific groups. Content can be created remotely and easily, and updated in real-time using the online content management system. Resident Engagement Share engaging videos, photos and messages, highlight featured staff or services, remind of appointments and events, give exclusive special offers to local retailers, or deliver any other relevant content at the opportune time. Combine with Smart Displays in hallways or resident rooms for a non-mobile based experience. Caregiver Notifications Integrate with existing EHR/EMR systems and deliver instant information updates to caregivers as they approach specific locations like a resident s room. The closed network ensures privacy and security of patient s information. Staff Notifications Creating differentiated groups of users enables unique alerts to be sent based on roles. For example, janitorial crews can receive specialized work-related notifications from the same beacons that communicate dining updates to cooking staff. Interactive Kiosks and Digital Signage Piper Smart Displays provide cutting edge opportunities for highly personalized, hyper-local messaging. USB Beacons in the displays can be connected to resident preferences on smartphone apps and initiate customized messages when the resident comes in proximity of a digital display. Self-guided Tours Allow residents & visitors to embark on self-guided tours throughout facilities, gardens and surrounding areas that highlight points of interest for different groups. Ideal for excusions or as a way to promote exercise & activity.

6 Benefits of the Piper Platform Piper Networks provides cost-effective location awareness solutions using an adaptable, multipurpose platform and proximity hardware, like ibeacons. Piper also develops custom mobile apps for any enterprise need and integrates with existing applications and infrastructure, like Cisco Meraki Access Points, to help customers engage their audience, collect valuable data in real-time and make better business decisions. Comprehensive, multipurpose platform that s adaptable to any location-aware enterprise requirement. Real-Time asset tracking and data capturing to improve operational efficiencies through actionable insights. Easy-to-manage, proximity-based ibeacon messaging for engaging customers, employees & private groups. Low cost, customizable devices and applications. Beacon Deployment as a Service (BDAAS) Advanced SDK s and API s to integrate with existing mobile applications and third party software or the ability to build cost effective, custom skinned apps. Variety of products including beacons, wearables, environmental sensors & BLE sensing Gateways. Piper Outdoor/Indoor Beacon IP65 rated weather resistant casing. Battery life up to 5 years. Can be mounted in position or remain mobile. Security options include manual on/off switch. Piper Dot Beacon Small size convenient for asset tracking. Coin battery included and pre-installed. Life span up to 4 months. Can be disposable. Piper Security Beacon Bluetooth BLE Beacon & RFID in same card. Slim credit card style form factor. Rechargeable Battery or Coin Battery. Piper s Custom BLE Signal enhances security. Piper Wearable Beacon Water resistant. Long-life rechargeable battery. Comfortable form factor. Integrate with Piper Smart Displays Piper Magnetic Switch Install in crash carts or medical drawers. Detect when drawers are opened. Report what was taken & who was present. Piper Custom Apps ios and Android Detect nearby beacons. Advanced SDK and APIs available. Integrate with existing EHR/EMR Piper USB Beacon 5V USB fits standard ports. Always powered when plugged in. Comes with USB Power Adapter. Low profile form factor. Piper Environmental Sensors Accurately detect temp, humidity & more. Relay info to smartphones or gateways via BLE. Set alerts for threshholds & notifications for updates Piper BLE Sensing Gateway Detect ambient BLE activity in real-time & map according to requirements for actionalble insights. Custom housings available. Cisco Meraki BLE Access Points AP s with BLE can be easily controlled using Piper s platform to deliver engaging messaging to users smartphones nearby without altering existing infrastructure PIPER NETWORKS. All rights reserved.