CorrigoNet Release Notes

Transcription

1 CorrigoNet Release Notes Release 7.9 November 2013 Copyright 2013 Corrigo, Inc. All Rights Reserved. This document may not be copied, disclosed, transferred, or modified without the prior written consent of Corrigo, Inc. Corrigo, Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual. The software described in this document is provided under written license only, contains valuable trade secrets and proprietary information, and is protected by the copyright law. Unauthorized use of the technology or its documentation can result in civil damages and criminal prosecution. Trademarks The trademarks, logos, and service marks displayed in this manual are the property of Corrigo, Inc. Users are not permitted to use these marks without the prior written consent of Corrigo, Inc.

2 Contents Customer/Store Enhancements... 3 Customer NTE Limits... 3 Overview... 3 Overriding the Customer NTE... 3 Customer NTE during Billing... 4 Customer NTE in PMRM Schedules... 4 Customer NTE within the Customer/Store Portal... 5 Display Hierarchy Above Units... 6 Billing Accounts & Payments... 7 Billing Accounts Search Page... 7 Access to Billing Accounts List / Rile-Privileges... 8 Billing Account Operational Screen... 8 Billing Account Overdue Status... 9 Outstanding Invoices... 9 Billing Account Notes Billing Account Details Enhancements Billing Day Active/Inactive Billing Accounts Billing Account License Exclusions Simplified Customer Payment Solution

3 Printing Customer Invoices Default Invoice Print Template Billing Account Definition Printing a Customer Invoice Access to WO Documents from Vendor Invoice Phone Number Validation for IVR Check-In/Out Unit/Space Validation Field Phone Number Validation Punch List (aka Scope of Work ) Enhancements Miscellaneous Enhancements Work Zone Added to Turns Board Updates to the PMRM Schedule Reports Import/Export Purchase Order Number Extensions PO# Accessible From Customer Invoices Report Template Single-Sign-On Functionality Remove Cert & Other Changes Inactivating Suppliers Other Changes Corrigo Incorporated 2 Proprietary & Confidential

4 Customer/Store Enhancements Customer NTE Limits Overview A new, Customer NTE field has been introduced. This is a currency field that tracks the upper limit (a not to exceed amount ) a given work order shall be charged to the Customer. This functionality is intended for clients using the Customer Invoicing functionality and the new field is only visible when Customer Invoicing module is enabled. The existing Not to Exceed field has been relabeled Vendor NTE and is intended to exclusively track the NTE restriction on the vendor/provider. Overriding the Customer NTE The Customer NTE is visible in the Work Order details screen within the Financial Section. FIGURE 1 - CUSTOMER NTE FIELD WITHIN THE WORK ORDER DETAILS The default Customer NTE is set according to the Customer Contract. Define the Customer s default NTE in the Contract Details screen under the financial tab within CorrigoNet, as shown in Figure 2. Corrigo Incorporated 3 Proprietary & Confidential

5 FIGURE 2 - DEFAULT CUSTOMER NTE FIELD WITHIN THE CUSTOMER CONTRACT DETAILS Customer NTE during Billing The Customer NTE is also shown in the Preview Billing dialog. In the event the total of the Billing Amount exceeds the Customer NTE, a warning as shown in Figure 3. FIGURE 3 - CUSTOMER NTE WARNING POP-UP DURING CUSTOMER BILLING PREVIEW Customer NTE in PMRM Schedules PMRM Schedules also now have the ability to define a Customer NTE. When a work order is generated by the PMRM schedule it will be assigned the Customer NTE amount set within the PMRM Schedule, under the Billing & Service Fee tab, as shown in Figure 4. Corrigo Incorporated 4 Proprietary & Confidential

6 FIGURE 4 - CUSTOMER NTE FIELD WITHIN PMRM SCHEDULE Customer NTE within the Customer/Store Portal You can give your customers the option to override the default Customer NTE when creating a work order. This gives the customer additional control over how much spend they are willing to authorize to fix a given issue. This functionality is dependent upon the Customer Invoice module being enabled. When the Customer Invoice module is enabled, the NTE amount shown in the Customer Portal will be the Customer NTE field described above. If this module is turned off, the NTE value displayed in the customer portal is the Service Provider NTE as before. New Customer Portal Setting In the Customer/Store Portal theme setting a new field is available to assist in the implementation of Customer NTEs. This field is listed under supported workflows and is labeled Enable NTE Override. Corrigo Incorporated 5 Proprietary & Confidential

7 FIGURE 5 - ENABLE NTE OVERRIDE WITHIN CUSTOMER PORTAL THEME If Enable NTE Override is set to Yes, the customer, during the request wizard process, will see a new NTE page during the request wizard process where they can set an NTE amount, as shown in Figure 11. Note, the Contact creating the request will be limited to their authorization amount. FIGURE 6 THE NTE PAGE DURING THE REQUEST WIZARD PROCESS IN THE CUSTOMER PORTAL Display Hierarchy Above Units A new portal theme setting called Display Units in their Hierarchal Location (see: Figure 5) allows units to be displayed in the Customer Portal in their correct place within the asset hierarchy. This setting Corrigo Incorporated 6 Proprietary & Confidential

8 applies primarily to CorrigoNet Clients whose customers are multi-level/multi-floor/multi-unit building where several layers of navigation are needed to generate a specific request for a specific asset. Currently these types of customer organize and layer the assets within their buildings as follows: Select the Work Zone -> Building -> Floor -> Unit -> Asset Currently, as a convenience for the user creating the request, we show all units they have access to on the first page of the request drilldown. However, this sort of flat list can become unmanageable Now, when the setting is set to Yes, instead of units appearing on the first page of the drilldown they will be displayed in their correct hierarchal order. FIGURE 5: STORE PORTAL THEME DETAILS Billing Accounts & Payments There have been several changes to the Billing Accounts feature including a revised Billing Account Search and a new Billing Account Operational Screen. As described later, Billing Accounts may now be made inactive. Billing Accounts Search Page The Billing Account search page, shown in Figure 6, replaces the current Billing Accounts Administration page accessed via Customer > Billing Accounts. Notice there are 2 links from each account: A View/Edit link and an Admin link. These are based on user s role configuration. Also notice the Inactive accounts. Corrigo Incorporated 7 Proprietary & Confidential

9 FIGURE 6: UPDATED BILLING ACCOUNT SEARCH Access to Billing Accounts List / Role-Privileges Based on role-privilege, the Billing Accounts Search page shall give users who have the proper permissions access to one or both of the billing accounts: Customer Billing Accounts Role Privilege Gives the user the ability access the View/Edit link found next to the billing account in the billing account search. If this permission is not granted, View/Edit link is hidden. Customer Billing Account Admin Role Privilege Gives the user the ability access the Admin link found next to the billing account in the billing account list. If this permission is not granted, Admin link is hidden. Note: When searching for Billing Accounts a user will only see results based on the billing accounts the user has been granted access to view. Clicking Admin takes the user to the Billing Accounts administration summary page which was previously available. Billing Account Operational Screen Clicking View/Edit on the desired billing account takes the user to the Billing Account Operational screen. As shown in Figure 7, this screen providers the user a view of the Whole Account from a financial perspective. In particular, the page presents: An overall account balance An overall account status The next billing date A filterable list of invoices and credit memos (with links to them) The ability to create a new invoice for the account The ability to create notes for the account (along with the ability to track unresolved account issues through notes) Corrigo Incorporated 8 Proprietary & Confidential

10 FIGURE 7: EXAMPLE OF THE BILLING ACCOUNT ADMINISTRATION PAGE Billing Account Overdue Status If any Posted or Posted - Partial Paid Invoices are currently overdue, then the Billing Account Overdue status is: Overdue [x] days, where X = the number of days overdue of the MOST overdue Posted or Posted-Partial Paid invoice. Outstanding Invoices The Outstanding Invoices section contains all invoices associated with the specific billing account including Credit Memos. The Status filer allows the user to show or remove invoices based on their status and age Overdue invoices are in bold for easy identification Credits are signified in red. Below the Outstanding Invoice section is the Notes section of the page. Corrigo Incorporated 9 Proprietary & Confidential

11 Billing Account Notes FIGURE 8: BILLING ACCOUNT OPS SCREEN HIGHLIGHTING NOTES In this section a user can create a note related to the Account to track issues that need to be noted or followed up on. When a user presses the Add Note button to create a new note a dialogue box will appear where the user can select a Note Type and create the body of the note text. FIGURE 9: NOTE (SIMILAR TO CUSTOMER NOTE) Once the note is considered resolved the user will want to edit the note from the Billing Notes list and mark the resolved check box. Corrigo Incorporated 10 Proprietary & Confidential

12 Billing Account Details Enhancements To support some of the fields shown in the Operational Screen described above, the Billing Account record has been extended. Billing Day The Billing Day defines the day on which Customer Invoice for the Account should be posted. FIGURE 10: BILLING ACCOUNT ADMIN > [ACCOUNT] > SUMMARY > DETAILS - HIGHLIGHTING BILLING DAY Active/Inactive Billing Accounts Currently, Billing Accounts can be deleted which hides them from view but are unable to be recovered. Now, in the billing account details page there is both the option to Delete or to Make Inactive button. Making an Account inactive will allow for that account to be made active again at a later time. Corrigo Incorporated 11 Proprietary & Confidential

13 FIGURE 11: BILLING ACCOUNT ADMINISTRATION DETAILS PAGE SHOWING THE INACTIVE INFORMATION SCREEN AND THE "MAKE ACTIVE" BUTTON. Additional Notes on making a Billing Account Inactive : Accounts may not be made inactive if they have any invoices that are not paid in full. The billing account will not appear in most drop down selectors Billing Account License Exclusions Previously, a License either served ALL Billing Accounts or only those specified by administrator. This has been changed so that, by default, a License serves all billing accounts and the administrator may decide to exclude any one or more accounts from the license. This new way will make for easier administration of licenses. Corrigo Incorporated 12 Proprietary & Confidential

14 FIGURE 12: UPDATE BILLING ACCOUNT EXCLUSIONS Simplified Customer Payment Solution A Payments module was added, introducing payments as a new transaction, but not fully completed. DO NOT enable this module. When the payment module is off, payments are handled as status in the Customer Invoice workflow, in a simplified form from the previous release. Recording payment is achieved by entering few pieces of information from the Invoice Details page in the record payment link as shown in Figure 13. Corrigo Incorporated 13 Proprietary & Confidential

15 FIGURE 13: DETAIL FROM CUSTOMER INVOICE SCREEN SHOWING "RECORD PAYMENT" LINK. When User clicks the Record Payment link 3 fields are presented: Date, Reference, and Payment Amount. FIGURE 14: PAYMENT DIALOG When the above payment information is entered, the invoice status changes to: Posted / Credit Memo - no payment recorded, or in the case of a credit meme, credit remaining Partial Payment some, but not full payment received Paid in Full/Memo Credit Used full payment received Corrigo Incorporated 14 Proprietary & Confidential

16 FIGURE 15: STATUS DEFINED BY PAYMENT This lightweight payment method means the invoice status now can be changed back to Posted/Credit Memo from partially or fully paid and that the account balance is simply calculated on the basis of outstanding invoice balances that may include: posted invoices + partial payments + credit amount/credit used. Printing Customer Invoices Users are now able to print customer invoice directly from the customer invoice details page, by selecting a Printer Friendly button. This functionality is highly dependent on the reports being properly configured. Any client wishing to use this print feature of Customer Invoicing will need at least one of the following premium reports configured: 1. Individual Customer Invoices ( Customer Invoice ) 2. Individual Customer Invoice Details ( Detailed Invoice ) Default Invoice Print Template Once the above report(s) is available, in Financial > Settings > General page, set the default customer invoice print form as shown in Error! Reference source not found.. Corrigo Incorporated 15 Proprietary & Confidential

17 FIGURE 7 DEFAULT CUSTOMER INVOICE SETTING Billing Account Definition Each Billing Account Details will also allow for the definition of a default Billing Account Print Template. If none is defined, then the default shall be used. FIGURE 8 - BILLING ACCOUNT DETAILS SHOWING THE INVOICE PRINT TEMPLATE SETTING Corrigo Incorporated 16 Proprietary & Confidential

18 Printing a Customer Invoice On the Customer Invoice Details page there is now a print button found at the top of the screen. Pressing the Print button will bring up the Customer Invoice for printing. FIGURE 9: CUSTOMER INVOICE DETAILS SCREEN WITH THE PRINT BUTTON Access to WO Documents from Vendor Invoice This enhancement allows access to work order documents from the invoice dialog accessed from the Vendor Invoice Review screen. To improve the usefulness of the Vendor Invoice review page, all attachments associated with a Work Order are now visible on the invoice details dialog accessible by clicking on the Vendor Invoice total column as shown below. FIGURE 16: ABILITY TO VIEW WO ATTACHMENTS FROM THE VENDOR INVOICE REVIEW SCREEN Corrigo Incorporated 17 Proprietary & Confidential

19 Phone Number Validation for IVR Check-In/Out Designating a known phone number (or numbers) and confirming that IVR based check-in/out were performed by someone dialing in from one of these numbers is the best way to ensure a provider was actually on-site when performing the check-in/out action. A number of clients follow this practice and requested a way to confirm IVR check-in/out actions come from a designated phone. Unit/Space Validation Field A new phone number field has been added to Locations (Unit Asset) that accepts multiple, partial values. As configured in Figure 17, both and any number starting with xxxx, would be considered valid for the location. FIGURE 17: UNIT/SPACE DETAILS RECORD Phone Number Validation Phone number validation now appears in the compliance info dialog as shown in Figure 18 below. Corrigo Incorporated 18 Proprietary & Confidential

20 FIGURE 18: COMPLIANCE INFO DIALOG SHOWING DETAILS Punch List (aka Scope of Work ) Enhancements Punch lists have been extended as follows: Task punch lists are ALWAYS automatically attached to work orders. o If a work order is a PMRM work order then the task punch list AND any punch lists in the PMRM schedule will be attached to every PMRM work order (whether created automatically by the PMRM scheduler or manually via the Generate button). o If a work order is created from the work order details then the task based punch list will be attached when the new work order is created o If a Request is placed through the Customer Portal o Task punch lists will also be automatically inserted for multi-line work orders. For each line item referencing task with attached punch list, CorrigoNet will attach one punch list to WO. This means: (a) same punch list item can be attached multiple times via different punch lists; (b) same punch list can be attached multiple times via multiple line items. o If line items are added or removed to work order at a later date, no punch list will be automatically attached or removed as punch lists are only automatically attached at work order creation. All work orders sent to a Provider with a punch list attached should have the punch list sent along with the work order. Previously only work orders automatically generated and sent via the PMRM scheduler had the punch list sent with the work order. Miscellaneous Enhancements Work Zone Added to Turns Board Since we updated the Turns Board page's Scope Selector to include "PORTFOLIO" there is no way to understand which building (aka Work Zone) the Units belong to. A Work Zone column (using proper terminology tag) has been added to the left most column of the turns board and the turns board has been extended in width (if necessary) to accommodate the field. Corrigo Incorporated 19 Proprietary & Confidential

21 FIGURE 19: TURNS BOARD WITH WORK ZONE FIELD IN LEFT MOST COLUMN Updates to the PMRM Schedule The PMRM schedule has been extended to include a few additional fields to define in generated work orders, including: Customer Contact & Contact At P. O. Number (as described above) Customer NTE (as described above) FIGURE 20 - PMRM SCHEDULE WITH NEW FIELDS Corrigo Incorporated 20 Proprietary & Confidential

22 Reports These new fields are also now added to the PMRM Schedule Wizard Template as shown below. FIGURE 21 - PMRM SCHEDULES REPORT WIZARD FIELDS Import/Export These fields have been added to the PMRM Import/Export. Purchase Order Number Extensions Enhancements have been made to Purchase Order Number Fields, extending the Customer Invoice details so that the PO# (from the work order) is accessible from the invoice, specifically: a. Through the Customer Portal Details b. Through Reports PO# Accessible From Customer Invoices Similar to the way the WO# is visible in invoice line items, the P.O. Number of the Work Order (when one is present) shall also be visible from the customer invoice in Customer Portal application and in the printer friendly version from the Customer Portal. Report Template Display PO Number in the customer Invoice Wizard Report Template. Corrigo Incorporated 21 Proprietary & Confidential

23 FIGURE 12: WIZARD REPORT TEMPLATE Single-Sign-On Functionality Remove Cert & Other Changes Currently, Customer Portal SSO is enabled with the presence of a valid certificate and disabled when there is no certificate. However, there is no way to clear a certificate once it has been added. This page, found at: Customer > Customer Portal Admin > SSO has been changed as follows: 1. Feedback is always shown. Either SSO is enabled (if SSO certificate is present) or SSO is disabled. Feedback should refresh after user uploads or deletes certificate. 2. Delete Certificate button, when clicked, removes existing certificate, clears password and refreshes feedback. 3. Save button is removed and replaced by Edit links. Inactivating Suppliers Suppliers (those who supply materials and products) can now be set to Inactive and thus removed from most list of suppliers. To make a supplier inactive, go to supplier s details under: Materials > Products -> Suppliers: and search for supplier. To make a supplier Inactive simply switch the radio button from Yes to No as depicted below. Corrigo Incorporated 22 Proprietary & Confidential

24 FIGURE 13 - SUPPLIER DETAILS SCREEN The Active or Inactive indication is now also listed under the Supplier List next to the name of the Supplier as well as listed in the Product Catalog. FIGURE 14 - SUPPLIER LIST If a Supplier is made inactive they will no longer appear as an option within the replenishment list or replenishment order details when adding parts and materials to stock locations. Corrigo Incorporated 23 Proprietary & Confidential

25 Other Changes Key Summary Component/s Description CN-4163 Role/Privilege: Modify user management behavior so it is not dependent on privilege managing providers. Previously the 3 interrelated privileges: 1. Users Admin 2. Users Read Only 3. Work Order Network Manage Providers" System would function so that if user had #2 & #3, system acted as if user also had #1. This is a problem as a client may wish to give user access to providers, but not allow them to manage other users. This change disconnects the privilege Work Order Network Manage Providers ability to override the "Users - Read Only" privilege. CN-3871 Work Order details/wo Creation - use "contains" instead of "starts with" on 3 fields Similar to the "Item Asset" type ahead, use contains for search string as part of the following fields: 1. Customer 2. Location 3. Task CN-4341 Imp/Exp: "Active" field added to Suppliers Import/Export "Active" field with Yes/No values should be added to Suppliers Import/Export (Excel and Web Services). CN-4004 Imp/Exp: Status filter added to Work Order Export Some clients have work zones with more than 10K work orders in them. When this happens, the WO Export becomes unusable. Since many of the work orders that need to be exported are the active work orders, adding a status filter to the WO export page will help reduce the number of records exported. There need not be a "select all" option Default to all statuses with completed and cancelled set to 14 days Max # of days for completed and cancelled = 9999 CN-3549 Deprecated modules removed There are several modules that are not needed anymore. The following modules should be removed: -.NET Dispatch Application -Customer Portal -Sales Lead Generation -Telephony Alerts Module -Time Card -Voice Portal Also, Customer Portal 2008 should is relabeled to simply: "Customer Portal" CN-4190 Portfolio view for Vacant Unit search A large multi-family client has every building setup as its own workzone, to be efficient, the Vacant Site search page was been modified to include portfolio scope. CN-4220 Limit R/O Search to defined Print Template The Print One, Print All buttons for R/O feature should only access the same print template that defined for the R/O view, it should NOT give user an option of which to pick. CN-3919 Display "Screen Tip" for Customer "Options" (asset attributes) so long values can be fully viewed When viewing the Options list on the Customer Details page, the "Value" column displays a small line of text and doesn't wrap or offer a screen tip to see the full value. Corrigo Incorporated 24 Proprietary & Confidential

26 CN-4001 Improve CorrigoNet import to speed up Excel spreadsheet upload and remove "256 columns" restriction. (patched into 7.8) We have two major complaints regarding import: 1. It supports no more than 256 columns in the spreadsheet. 2. Sometimes it takes a lot of time to upload Excel spreadsheet to the database. This change addresses these issues. CN-4164 Hide Pay Rates when user role has privilege "Users - Read Only" Pay rates are sensitive and not for everyone to view. If a user has "Users - Read Only" privilege/view, hide pay rates as in the user details. If/when user has privilege "Users - Admin", then pay rates should be visible. CN-4073 Retire Master URL database Starting from 7.9, we are retiring master URL database. It's no longer supported; and it's no longer used: 1. There will be no master URL database in 7.9 and beyond. 2. Tables URLObject, SecGroupObject and lnksecgroupurlobject effectively become static (e.g. not modified at runtime). 3. All modifications to URLs and Security Groups must be done via data migration T-SQL scripts (e.g. standard way we handle static data). 4. Build package won't contain master URL database anymore. CN-4230 Modify Visit Export label to read "Upcoming Visits" The visit import/export only exports future or "upcoming" visits, it is not designed for modifying visits that were scheduled to occur in the past. Because of this we should rename the visits import/export to "Upcoming Visits" as mocked up in attached. CN-4280 Material Transaction: Increase maximum length of PO Number to 50 characters At the moment max. length of Material Transaction's PO Number is 25 characters. That doesn't match PO Number length in WO and Replenishment Order; and it causes a problem when Replenishment Order with long PO Number value gets marked as "received". We'll increase max. length of Material Transaction's PO Number to 50 characters. CN-4162 Improved Terminology Caching and Management Summary of changes: 1. Terminology business objects are migrated to NHibernate-based framework. 2. Terminology cache is migrated to solution based on DataManagerBase; and it's made dependent on SQL query notifications - meaning terminology modifications should be picked up by application instantly. 3. Legacy code related so so-called "Terminology Labels Upgrade" has been removed from Internal web service (method UpgradeTermLabels() has been dropped). 4. Page Company --> Settings --> Terminology Management has been migrated to MVC + Razor. Specification: /7.9/TerminologyManagement7.9.docx CN-4355 Ability to delete refrigerant transactions A Delete button has been added to the Refrigerant Transactions sub-tab. This button is disabled until a row whose transaction type = Added to Equipment is selected. CN-3970 Show refrigerant assets below (in) the unit (patched into 7.6, 7.8) Previously, when adding refrigerant transactions on the work order details page the drop down listing the refrigerant assets shows all refrigerant assets below the work order location. Change this to show all refrigerant assets below the work order unit asset (if there is no unit asset then all refrigerant Corrigo Incorporated 25 Proprietary & Confidential

27 assets below the work zone) CN-3800 Changes to customer space/site search page Default search operator to 'contains' not 'begins with' CN-3886 Remove "Our Company" > "Mobile Clients" > "Bookmarks" This is a legacy page that worked with the old Nextel WAP phones. It is now useless and should be removed. CN-3953 Add a note in product catalog to identify which number is used for bar code reading When adding a bar code to a catalog inventory item I saw Product Code and intuitively thought this is where the QR/Bar Code # should be added. This wasn t the case and after some testing I changed the Part # to the barcode number and that was what did the trick. In parenthesis next to the Part # perhaps we want to add (if you have a barcode or QR code enter that number here) to clarify. CN-4288 P.O. Number maximum length increased to 50 characters on Work Order Details page. P.O. Number maximum length on WO Details page should be increase to 50 characters as on Maintenance Schedule page and PMRM Mass Update page. CN-4283 Eliminate legacy code from login routine; improve performance, JavaServer, Mobile Web Current implementation of the login routine contains some legacy code and generally is inefficient.we are making the following changes to login routine: 1. Eliminate call to VB COM+ component. 2. Make sure transaction executed during login is not escalated to MS DTC. 3. Make sure login routine uses properly cached company settings. CN-4204 Extended standard reporting time frames (also patched to 7.6 & 7.8) Reports There are multiple requests to extend the standard reporting time frames that are selected by users when using a date based parameter. Add the following time frames. Next 48 Hours Prior 14 days Next Day CN-4014 Add new standard report time frame of "Next Day" Reports Currently, we have a "Previous Day" and a "Next Week" but not a "Next Day" parameter. Please add it as a standard reporting time frame. CN-3488 Replenishment List Premium Report Reports This report replicates the fields found in the Replenishment List. Parameters: 1. Stock Location 2. Supplier (default = "preferred") - this field determines which supplier part number gets shown in the list. Options are "preferred" then all of the suppliers in the system. Only can select one. Output is the fields in the replenishment list page CN-4245 Delete two standard Time Card reports that are not supported any more from a standard reports package Reports Delete two standard Time Card reports that are not supported any more from a standard reports package CN-4113 Prevent immediate repeating Visit check in and outs (patched to Voice Portal We have noticed some unexpected behavior with the current visits check out algorithm after it was deployed. One specific example was a user calling to check out 4 times within the space of 10 minutes and generating check out Corrigo Incorporated 26 Proprietary & Confidential

28 7.8) event for the future visit. This change request addresses this problem and makes one more improvement. CN-4137 Additional elements exposed on CorrigoService.asmx Web Services Customer developers have requested additional data to be exposed on the CorrigoService.asmx endpoint. Where possible, each request indicates the nature of the request and the name of of legacy element in WSDK. 1. Created Date/Time of a Work Order: WorkOrder.CreatedDate (datetime) 2. Date/Time for Work Order appointment: WorkOrder.ScheduledStart (datetime) 3. Date/Time when Work Order was last updated in any way: WorkOrder.LastModified (datetime) 4. External Number of a Vendor: Org.VendorNumber (string, 50) 5. Custom Field Values attached to a User/Employee: CustomField.xsd at Corrigo Incorporated 27 Proprietary & Confidential