ASSET Management. Case study

Transcription

1 ASSET Management Case study Tesco PLC From Verisae, Inc. November 2009

2 INTRODUCTION Tesco has seen numerous benefits of the Verisae platform over the past three years. Reduction in duplicate service calls & the need for full time employees (4 $75K equals $300,000 annual savings) Identified inaccuracies in the asset data quality resulting in tax savings & correct depreciation Automated work orders and accurate providers time & attendance (saved 15 mins per $15 for each 15 mins saved equals $750,000 in annual savings) Cost savings from rejected work orders over the past 3 years of Verisae application use (reduction of 75K $7 per invoice to process equals $525,000 in annual savings) The metrics listed are only a small portion of all products and services Tesco leverages across the full Verisae platform and across all Tesco plc international business operations. For more information: Call us or sales@verisae.com Page 2

3 Tesco PLC Wellyn Garden City, United Kingdom Company Profile Tesco PLC is an international grocery and general retailer of consumer goods. It is the 3rd largest retailer in the world with operations in 14 countries and more than 3,700 locations. They operate hyper marts, grocery stores, convenience stores and gas stations and have more than 400,000 employees worldwide. Business Challenges Tesco wanted to allow for the increased growth of their operations and to be able to service those operations regardless of country or location with the same effectiveness. Solution Approach Verisae provided a hosted enterprise application for the complete lifecycle management of their maintenance and service automation across all sites within their estate. Technical Situation Tesco wanted to migrate from an existing internal, server based platform with questionable data quality to a web-hosted application which could scale with their business needs and work in multiple countries. Tesco s platform only allowed for some internal staff to access and uses the system on a day to day basis. Products & Services Professional Services On-going consulting ASP model, 100% hosted solution comprised of: Asset Management Asset Surveys for more than 1,700 locations EAM Handheld applications EAM Base Equipment/Asset Database Electronic Invoicing Planned Preventative Maintenance (PPM) management capability Asset level service management Category level service management Call center functionality for service provider dispatch On-site kiosk for service technician time and attendance tracking Warranty tracking of equipment For more information: Call us or sales@verisae.com Page 3

4 Monitoring of Service Provider contractual SLA s Parts pricing management Store management portal for service requests and work order visibility Equipment downtime monitoring Rate schedules and contract management Linked Work Orders Capital expense projects Tracking of misuse/abuse Three (3) Approval levels based on trade and/or dollar amount Definition of preferred providers for trade category for each site Quotes and Estimates Duplicate work order alerts Trouble shooting pop ups AP web service Interface Accrual web service Interface Multi-system integrations Service Partners Verisae worked closely with Tesco s IT group, its operations groups in the United Kingdom, Ireland, Czechoslovakia, Poland, Hungary and Thailand as well as its third party IT provider. Verisae also provided web services integration with Tesco s accounting software provided by SUN. Benefits & Results Tesco has seen numerous benefits of the Verisae application over the past three years. Amongst the financial benefits has been a significant reduction in full time equivalents to manage the paper process associated with their service work flow. That work has been automated and transferred to the more than 300 external service providers and more than 700 internal technicians now able to use the application wherever they might be located. This improved the data quality and the number of reject work orders that did not get processed. Tesco has also seen the ability to leverage the application across wide geographic and language disparities from the United Kingdom to Thailand. That has resulted in a faster and more accurate reporting of outstanding work, outstanding and not yet invoiced work and other metrics. Verisae s survey teams identified many inaccuracies in the data quality of the assets on hand and the subsequent correction of those asset registries. This has resulted in significant savings in tax depreciation as well as a reduction in associated maintenance costs. For more information: Call us or sales@verisae.com Page 4

5 About VeriSae Verisae ( develops, markets, and licenses Sustainability Resource Planning (SRP), an enterprise solution that empowers organizations to make sustainability actionable. Verisae helps measure, manage and monetize energy costs and carbon emissions. SRP covers the core functions of sustainability needs by combining multiple business processes and systems into one database to use across the enterprise. Our platform improve operational efficiency, make sustainability initiatives actionable, and reduce energy costs carbon emissions for distributed enterprises and energy companies. Environmental Management Carbon Emissions Manager Scope 1 & 2 Emissions Scope 3 Emissions Sustainability Project Manager Water Manager Waste Manager Energy Management Energy Supply Manager Utility Bill Processing Active Energy Response Utility Contracts Management Energy Spend Manager Energy Demand Manager Real-Time Energy Management Active EE Dispatch Energy Efficiency Projects Asset Management Service Manager Service Provider Management Financial Management Asset Manager Facilities Management Equipment Management Asset Monitoring & Alarming Parts & Inventory Management Procurement Manager Rebates & Incentives Management Total Capital Planning Equipment Procurement Given the heightened priority of corporate sustainability, Verisae is positioned right now to enable organizations to establish a carbon footprint baseline, outline energy management options, and provide a comprehensive corporate sustainability action plans in a manner of months. All of which can be implemented with metrics in place to highlight bottom-line cost savings and return on investment timelines. Today, Verisae delivers a broad range of sustainability solutions to over 40 global clients with a service network of 7,500 third party service providers consisting of 60,000 application users. Our integrated sustainability platform actively tracks over 2,100,000 million assets across 20,000 sites. We help measure, manage and monetize energy costs and carbon emissions. We are uniquely position to help organizations prove return on investment (ROI) for sustainability initiatives. VERISAE WORLDWIDE HEADQUARTERS 100 North First Street, Suite 701A MAIN WEB Minneapolis, MN USA sales@verisae.com SRP and Sustainability Resource Planning are trademarks of Verisae Inc Verisae Inc. All rights reserved. tesco Asset Management Case Study_Version1.0