NEXT GENERATION OF EDI
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1 February 23, 2016 Connect. Integrate. Accelerate. NEXT GENERATION OF EDI Ross Elliott, EVP/CSO TrueCommerce European Launch
2 WE RE GLAD THAT YOU COULD JOIN US!
3 TO LEARN MORE ABOUT TRUECOMMERCE Assembling TrueCommerce a $70M global commerce network
4 WE SERVE A DIVERSE GLOBAL AUDIENCE International Suppliers Retailers 3 rd Party Logistics Distributors Raw Material Suppliers TrueCommerce Network Transform/Transport/Translate Business System Integration Customer/Supplier Facing Apps Mobile Visibility Manufacturers
5 WITH A SIGNIFICANT GLOBAL PRESENCE 15,000 Customers 130,000 Trading Relationships 450M Transactions
6 BUT RESTING ON OUR LAURELS ISN T IN OUR DNA
7 NEXT GENERATION? COMMERCE EVERYWHERE
8 WITH A RICH SET OF SERVICES AVAILABLE Trading Community einvoicing Transportation In & Out Warehouse Operations Multi-Client Operations Store Delivery Tracking/ Visibility Store Operations Web Service Desktop Web Mobile
9 BUILT ON A GLOBAL COMMERCE NETWORK Distribution Operations Maximize the utilization of inventory through improved warehouse and transportation control Customer Engagement Provide excellent customer service through in store fulfillment, inventory visibility and clienteling Supplier Management Streamline and manage the interaction between the retailer and their supply chain
10 SO, WHAT IS A COMMERCE NETWORK? Collaborative commerce networks that support many-to-many interactions among manufacturers, retailers and their trading partners. Interactions that can include diverse services such as procurement, sourcing, invoicing and many other that serve operational processes.
11 PROVIDING A MANAGED COMMERCE NETWORK Taking complete responsibility and accountability It s all about the services Infrastructure Commerce/eCommerce Visibility Operations and supply chain Reporting and analytics Delivered in the cloud Managed by TrueCommerce resources across the globe Offering low total cost of ownership and accelerated ROI
12 MOBILIZING COMMERCE
13 INCREASINGLY MOBILE We project that mobile phones will generate 15% of ecommerce sales by 2020 and tablets will generate 33% of ecommerce sales in the same time frame.
14 FREQUENCY OF ENGAGEMENT Today s business person Has access to their phone or tablet 90% of their day Checks their mobile device 150 times per day Where does our old friend the PC fit?
15 FORM AND FUNCTION Mobile will become increasingly integrated with business strategy and form a symbiotic relationship. Mobile apps will provide a beautifully designed human interface that exposes the value, but hides the complexity, of an innovative business model.
16 Security and Services Desktop UX Handheld UX Mobile UX Web Service API HIGHJUMP ONE: TECHNOLOGY CATALYST Designed to embrace the needs of today and tomorrow Comprehensive security and services infrastructure Extensible HTML5 user experience with specific layout guides for: Desktop functions Tablets Smartphones Open web service API Powerful workflow focused adaptability layer Adaptability Platform
17 HIGHJUMP ONE: DESKTOP AND MOBILE
18 NEXT GENERATION SERVICES
19 IT STARTS WITH A METHODOLOGY Managed Services People Project Managers Business Analysts Application Developers Mappers Service Desk Combine people, technology and processes to support the reliable performance of business services supporting customers and suppliers Process Proven, documented on-boarding process Project Management SLA Management Technology Hosted 24x7 data centres Hosted Integration platform Monitors and alerts Assured message delivery
20 AND A SET OF ROBUST SERVICES Trading Partner Enablement ERP Integration Any-Any Network Business Process Automation Electronic Invoicing Omnichannel Storefront Compliance Labeling Logistics & Shipping Container Tracking Mobile Notification
21 WITH EXTENSIVE INTEGRATION SERVICES
22 BUSINESS SERVICES LIKE PROCURE TO PAY Invoice receipt Validation Engine Workflow KPI Reporting Archiving Any file format, any communication method Supplier Portal Create invoices from scratch or from an order, shipment or receipt OCR Service Allows your suppliers to send invoices Checks all data contained within the invoice Validates the invoice against the purchase order and receipt Failed invoices can be accepted with a warning back to the supplier, held for review or rejected. Route invoices in error back to the supplier, or to the most appropriate person in your organisation Route invoices to any department or application, based on file names or content Full visibility of invoices and all associated transactions Analysis by error type and supplier Supplier score HMRC compliant invoice storage The original electronic message is stored along with a PDF copy Full search and retrieval capabilities Rules and outcomes can be defined for each supplier
23 A BROAD OMNI-CHANNEL OFFERING
24 AND AN ESSENTIAL SET OF SUPPLY CHAIN SERVICES Warehouse management Transportation management Supply chain intelligence Appointment scheduling Quality inspection Document imaging Delivery track and trace Load/route optimization ASN management
25 OUR CUSTOMER S RESPONSE SAY IT ALL Your service desk sent through orders to a personal address and also read out ALL the Tesco orders, depot by depot, product by product, so we could get our factory up and working. Yesterday we experienced an issue on site. Our Air Con failed, and consequently our server over heated and turned itself off during the night. We do have a contingency plan in place, and we have set up with yourselves, that copies of our data go through to a separate non BEF hosted account, in order for us to pull our orders off. Our planner had trouble accessing the internet and phoned your service desk for assistance. Your service desk sent through orders to his personal address and also read out ALL the Tesco orders, depot by depot, product by product, so we could get our factory up and working. This response greatly exceeded our SLA. Could you please pass our thanks on to your support team, who helped us get our factory up and working with correct data order data and allowed us to pass shipment planning information to our haulage company. Please pass our thanks on, it was, and is greatly appreciated.
26 Next generation managed service End to end transaction integration with your business system Meaningful value added services that drive business results Extensive global trading community A passion for focused innovation Expertise to do the hard work so that you don t have to 26
27 ANY QUESTIONS? 27
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