IBM United States Software Announcement , dated December 6, 2011

Transcription

1 IBM ed States Software Announcement , dated December 6, 2011 IBM Information Lifecycle Governance solution enhancements to support retention and records management of IBM InfoSphere Optim archived data and third-party retention systems Table of contents 1 Overview 5 Publications 2 Key prerequisites 5 Technical information 2 Planned availability date 7 Ordering information 2 Description 13 Terms and conditions 4 Product positioning 15 Prices 5 Program 16 Order now Overview The IBM Information Lifecycle Governance (ILG) portfolio delivers capabilities that legal, IT, records, and business users can use to help manage legal risk and reduce data management and discovery costs. The ILG portfolio includes solutions for electronic discovery (ediscovery), archiving, disposal and governance management, and retention and records management, which are designed to help organizations manage enterprise information based on its business value, comply more efficiently with litigation and regulatory duties, and dispose of information when it is no longer needed. The products in the ediscovery Management solution that are being updated: IBM Atlas ediscovery Process Management IBM Atlas ediscovery Process Management MidMarket Edition IBM Atlas ediscovery Cost Forecasting and Management IBM Atlas IT ediscovery Process Management IBM Atlas IT ediscovery Process Management MidMarket Edition IBM Atlas ediscovery Policy Federation Framework and Software Development Kit The products in the Retention and Records Management solution that are being updated: IBM Global Retention Policy and Schedule Management IBM Retention Policy and Schedule Management MidMarket Edition IBM Retention Policy Federation Framework The product in the Disposal and Governance Management solution that is being updated: IBM Disposal and Governance Management for IT What is new IBM Retention Policy Federation Framework V6.0.1 enables users to automate syndication of retention schedules to IBM InfoSphere Optim TM Data Growth Solution and other retention capable systems, such as Microsoft TM SharePoint. IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 1

2 You get broader platform support including updated application servers, database servers, and Internet browsers. These enhancements apply to all the products listed above for the three solutions: the ediscovery Management solution, the Retention and Records Management solution, and the Disposal and Governance Management solution. To order, contact your IBM representative, an IBM Business ner, or the Americas Call Centers at 800-IBM-CALL. Reference: YE001 Key prerequisites Database server and client Application server Web browser For additional information, refer to the Technical information section. Planned availability date December 7, 2011: Electronic availability December 14, 2011: Media availability Description IBM Information Lifecycle Governance (ILG) portfolio is comprised of four specific solution sets: Electronic Discovery (ediscovery) Management, Retention and Records Management, Smart Archive, and Disposal and Governance Management. What is new Retention and Records Management solution enhancements help automate the syndication of global retention schedules to information repository systems capable of implementing or executing the retention. This capability helps organizations consistently apply the retention schedule to a broader set of systems and information to help them meet compliance regulations and reduce costs. Organizations can identify that the information is past its retention period. IBM Retention Policy Federation Framework V6.0 syndicates retention schedules to other data sources for application in their environment. Retention schedule syndication helps organizations manage retention and disposition policies for all information not just records, including structured and unstructured data in the location in which they reside. For example, IBM Retention Policy Federation Framework V6.0 included the capabilities to automatically syndicate retention schedules to IBM Enterprise Records, which, in turn, manages content that resides in IBM FileNet Content Manager and other repositories supported through IBM Content Federation Services. IBM Retention Policy Federation Framework V6.0.1 includes enhancements that help automate the syndication of retention schedules to other systems: Includes a built in connector to automatically syndicate policies to IBM InfoSphere Optim Data Growth Solution for enforcement of value-based retention on archived structured data. InfoSphere Optim software level requirements for this integration can be found at IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 2

3 Includes a new Software Development Kit (SDK) that enables IBM Enterprise Content Management Lab Services to create new connectors to other systems that are able to execute the retention schedule, such as Microsoft SharePoint. These enhancements help manage the retention of content in place and in accordance with the organization's global policies while streamlining retention schedule syndication and distribution. Organizations can seamlessly and efficiently retain information of value and routinely dispose of unnecessary information. You now get a broader platform support, for all the products listed below, including: IBM WebSphere Application Server V7.0 Microsoft Windows TM Operating System 2008 R2 Oracle WebLogic Server 11g (10.3.1, or ) JBoss Application Server 6.0 Browser support for Firefox 3.6 and Microsoft Internet Explorer 9 Additionally, you get all the latest product updates and enhancements that is the basis for ongoing service and support updates. The following is the list of updated products. Electronic Discovery Management products IBM Atlas ediscovery Process Management V6.0.1, which can help attorneys, paralegals, and discovery directors in organizations to manage their legal cases, work on legal holds, employee virtual interviews, data collection, exception monitoring, and evidence tracking. IBM Atlas ediscovery Process Management MidMarket Edition V6.0.1, which can help attorneys, paralegals, and discovery directors in organizations that have less than 100 active legal matters at any time to manage their legal cases, including legal holds, employee virtual interviews, data collection, exception monitoring, and evidence tracking. IBM Atlas ediscovery Cost Forecasting and Management V6.0.1, which can help attorneys and legal controllers to project estimated ediscovery costs in future fiscal quarters for a matter or for a larger portfolio of matters. With this information, organizations can improve expense management and conduct more effective negotiations. IBM Atlas IT ediscovery Process Management V6.0.1, which can help IT staff in large companies who manage or conduct evidence collection via distributed teams from disparate data sources to delegate work, reduce redundant record keeping and any risks associated with redundancies, reduce duplication of large data volumes, and enable the organization to make reasoned decisions about evidence disposal. IBM Atlas IT ediscovery Process Management MidMarket Edition V6.0.1, which can help IT staff in organizations that have less than 100 active legal matters at any time, and that manage and conduct evidence collection from disparate data sources using different teams to delegate work, reduce redundant record keeping and risks associated with redundancies, reduce duplication of large data volumes, and enable the organization to make reasoned decisions about evidence disposal. IBM Atlas ediscovery Policy Federation Framework and Software Development Kit (SDK) V6.0.1, which can help the organization to propagate legal hold and evidence collection requests to disparate data sources. By connecting to the data source systems and communicating in native operating instructions, the Atlas Policy ediscovery Federation Framework and SDK connectors are able to perform the tasks that previously required IT manual effort. Retention and Records Management products IBM Global Retention Policy and Schedule Management V6.0.1 helps companies manage corporate taxonomies, law libraries, and master and business IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 3

4 unit schedules, conduct departmental information value inventories and map information to the locations in which it is created or stored, and manage schedule change requests from the employee base, and coordinate approvals. IBM Retention Policy and Schedule Management MidMarket Edition V6.0.1, which can help companies processing retention schedules for only one country manage corporate taxonomies, law libraries, and retention schedules for the country, conduct departmental information value inventories and map information to the locations in which it is created or stored, and manage schedule change requests from the employee base, and coordinate approvals. IBM Retention Policy Federation Framework V6.0.1, which provides integration to specific structured and unstructured data sources. Disposal and Governance Management products IBM Disposal and Governance Management for IT V6.0.1 provides capabilities for IT staff to categorize and catalog disparate data sources and the data source attributes including data type and structure, backup protocols, stewardship, business use, successor and predecessor systems, and organization affiliations. This product can help portfolio managers to sort through data source inventories by type, structure, location, stewardship, business affiliation, data content, age, or other profile information, and by system (or user) defined ratings of the data sources. When used in conjunction with the other ILG solutions described above, IT can have real-time visibility to the company's established legal hold obligations for each data source as well as the possible value or retention obligations associated with information contained in the data sources. IBM Disposal and Governance Management for IT V6.0.1 complements IBM Retention Policy and Schedule Management and IBM Atlas ediscovery Process Management. Deprecated feature The following feature has been deprecated from the IBM ediscovery Process Management V6.0.1, IBM Global Retention Policy and Schedule Management, IBM Disposal and Governance Management for IT products. Support for this feature may be removed in a future release. Microsoft SQL Server support Product positioning The IBM Information Lifecycle Governance (ILG) suite of products is designed for CIOs, IT Directors, Assistant General Counsels and Chief Legal Officers as well as Directors and Vice Presidents of Records who need to define, implement, and automate the enforcement of information governance requirements to preserve evidence, retain records, satisfy business needs for information, meet privacy requirements, and dispose of data properly. Availability of national languages Product description Language GA date Atlas ediscovery Process English December 14, 2011 V6.0.1 Disposal Governance Mgmt IT English December 14, 2011 V6.0.1 Global Retention Polcy Schd English December 14, 2011 V6.0.1 IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 4

5 Program Program VRM Program name 5725-D IBM Atlas ediscovery Process Management 5725-D IBM Disposal and Governance Management for IT 5725-D IBM Global Retention Policy & Schedule Management Offering Information Product information is available via the Offering Information website Also, visit the Passport Advantage website Publications All product publications are provided in softcopy format on the product CDs or DVDs. Technical information Specified operating environment Hardware requirements Windows database server 2 CPU (dual core), Xeon 3 GHz 4 GB RAM 80 GB disk space UNIX TM database server 2 CPU (dual core), SPARC 1.5 GHz 4 GB RAM 80 GB disk space Windows application server platform 1 CPU (dual core), Xeon 3 GHz 4 GB RAM 40 GB disk space UNIX application server platform 1 CPU (dual core), SPARC 1.5 GHz 4 GB RAM 40 GB disk space IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 5

6 Software requirements Windows database server Any Windows operating system supported by Oracle 11g Oracle Database 11g ( or 11.2) Oracle text UNIX database server Any UNIX operating system supported by Oracle 11g Oracle Database 11g ( or 11.2) Oracle text Database client To access and modify the Oracle database during installation, you will need a machine that has the following software: Windows XP, Vista, or 2008 operating system Oracle Database 11g Client with JRE Windows application server platform Windows 2003 Server or Windows 2008 and 2008 R2 operating system Oracle WebLogic Server 11g (10.3, , or ) with JRE 1.6.0, or IBM WebSphere Application Server V with JRE 1.5.0, IBM WebSphere Application Server V7.0 with JRE 1.6.0, or JBoss Application Server 5.1 or 6.0 with JRE UNIX application server platform Sun Solaris 9 or 10 with patches for JDK 5, or Red Hat Enterprise Linux TM 5 or 6 operating systems Oracle WebLogic Server 11g (10.3, , or ) with JRE 1.6.0, or IBM WebSphere Application Server V with JRE 1.5.0, IBM WebSphere Application Server V7.0 with JRE 1.6.0, or JBoss Application Server 5.1 or 6.0 with JRE Web browser Internet Explorer 7, 8 or 9, or Firefox or 3.6 The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Planning information Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 6

7 Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. Security, auditability, and control The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Ordering information This product is only available via Passport Advantage. It is not available as shrinkwrap. Product information Licensed function title Product group Product category IBM Atlas IT ediscovery Process Content ediscovery Management Manager IBM Atlas IT ediscovery Process Content ediscovery Management Mid-Market Edition Manager IBM Atlas ediscovery Cost Content ediscovery Forecasting and Management Manager IBM Atlas ediscovery Policy Content ediscovery Federation Framework and SDK Manager IBM Atlas ediscovery Process Content ediscovery Management Manager IBM Atlas ediscovery Process Content ediscovery Management Mid-Market Edition Manager IBM Disposal and Governance Content ediscovery Management for IT Manager IBM Global Retention Policy and Content ediscovery Schedule Management Manager IBM Global Retention Policy and Content ediscovery Schedule Management Employee Manager IBM Retention Policy Federation Content ediscovery Framework Manager IBM Retention Policy and Schedule Content ediscovery Management MidMarket Edition Manager IBM Retention Policy and Schedule Content ediscovery Management MidMarket Edition Manager Employee Program name PID Charge unit description IBM Atlas IT ediscovery Process Management IBM Atlas IT ediscovery Process Management Mid-Market Edition IBM Atlas ediscovery Cost Forecasting and Management IBM Atlas ediscovery Policy Federation Framework and SDK IBM Atlas ediscovery Process Management IBM Atlas ediscovery Process Management Mid-Market Edition IBM Disposal and Governance Management for IT 5725-D75 Per User Value 5725-D75 Per User Value 5725-D75 Per User Value 5725-D75 Per Connection 5725-D75 Per User Value 5725-D75 Per User Value 5725-D77 Per User Value IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 7

8 IBM Global Retention Policy and Schedule Management IBM Global Retention Policy and Schedule Management Employee IBM Retention Policy Federation Framework IBM Retention Policy and Schedule Management MidMarket Edition IBM Retention Policy and Schedule Management MidMarket Edition Employee Charge metrics definitions 5725-D76 Per User Value 5725-D76 Per User Value 5725-D76 Per Connection 5725-D76 Per User Value 5725-D76 Per User Value User Value (UVU) UVU is the metric by which this program is licensed. UVU entitlements are based on the of users for the given program. A Proof of Entitlement (PoE) must be obtained for the appropriate of UVUs required for your environment as defined by the specific program terms. The UVU entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with UVU entitlements of another software program. UVU licensing offers you price benefits for customers by enabling a lower cost of incremental growth of resources. To understand these benefits of UVU licensing, and to determine how many UVUs to obtain for the program, contact your IBM representative. VU Value VU Value is the unit of measure by which this program is licensed. VU Value entitlements are based on the quantity of a specific designated measurement, either users or resources, for the given program. A PoE must be obtained for the appropriate of VU Value s required for your environment as defined by the specific program terms. The VU Value entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with VU Value entitlements of another program. To understand these benefits of VU Value licensing, and to determine how many VU Value s to obtain for the program, contact your IBM representative. User Value s (UVUs) Two types of UVUs are available: 1. (AUVU): For selective licensing of users who are internal to the organization. It replaces named, concurrent and ebusiness user licensing. 2. Employee (EUVU): For collectively licensing all users who are internal to the organization. It replaces Enterprise License Agreement (ELA) employee licensing. Install Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program. Connection Connection is a unit of measure by which the program can be licensed. A connection is a link or association of a database, application, server, or any other type of device to the program. Licensee must obtain entitlements for the total of connections which have been or are made to the program. IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 8

9 Passport Advantage program licenses Atlas ediscovery Process Management description IBM Atlas ediscovery Cost Forecasting and Management Atlas ediscovery Cost Forecasting & Mgmt Author UVU E0CNCLL Annual SW S&S Rnwl Atlas ediscovery Cost Forecasting & Mgmt Author UVU Lic D0KYVLL + SW S&S 12 Mo Atlas ediscovery Cost Forecasting & Mgmt Author UVU SW D0KZ7LL S&S Reinstate 12 Mo Atlas ediscovery Process Management description IBM Atlas ediscovery Policy Federation Framework and SDK Atlas ediscovery Policy Fed Framewk SDK Connection E0CNDLL Annual SW S&S Rnwl Atlas ediscovery Policy Fed Framewk SDK Connection Lic D0KYWLL + SW S&S 12 Mo Atlas ediscovery Policy Fed Framewk SDK Connection SW D0KZ8LL S&S Reinstate 12 Mo Atlas ediscovery Process Management description IBM Atlas IT ediscovery Process Management Atlas ediscovery Process Mgmt UVU Annual SW E0CNALL S&S Rnwl Atlas ediscovery Process Mgmt UVU Lic + SW D0KYTLL S&S 12 Mo Atlas ediscovery Process Mgmt UVU SW S&S D0KZ5LL Reinstate 12 Mo Atlas ediscovery Process Management description IBM Atlas IT ediscovery Process Management Mid-Market Edition Atlas ediscovery Process Mgmt MidMkt Ed Author UVU E0CNBLL Annual SW S&S Rnwl Atlas ediscovery Process Mgmt MidMkt Ed Author UVU Lic D0KYULL + SW S&S 12 Mo Atlas ediscovery Process Mgmt MidMkt Ed Author UVU SW D0KZ6LL S&S Reinstate 12 Mo Atlas ediscovery Process Management description IBM Atlas ediscovery Process Management Mid-Market Edition Atlas ediscovery Process Mgmt MidMkt Ed Author UVU E0CN9LL Annual SW S&S Rnwl Atlas ediscovery Process Mgmt MidMkt Ed Author UVU Lic D0KYSLL + SW S&S 12 Mo Atlas ediscovery Process Mgmt MidMkt Ed Author UVU SW D0KZ4LL S&S Reinstate 12 Mo IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 9

10 Atlas ediscovery Process Management description IBM Atlas ediscovery Process Management Atlas ediscovery Process Mgmt UVU Annual SW E0CN8LL S&S Rnwl Atlas ediscovery Process Mgmt UVU Lic + SW D0KYRLL S&S 12 Mo Atlas ediscovery Process Mgmt UVU SW S&S D0KZ3LL Reinstate 12 Mo Disposal and Governance Management for IT description IBM Disposal and Governance Management for IT Disposal Governance Mgmt IT UVU Annual SW E0CNJLL S&S Rnwl Disposal Governance Mgmt IT UVU Lic + SW S&S D0KZ2LL 12 Mo Disposal Governance Mgmt IT UVU SW S&S D0KZELL Reinstate 12 Mo Global Retention Policy & Schedule Management description IBM Retention Policy and Schedule Management MidMarket Edition Employee Retention Policy & Schedule Mgmt MidMkt Ed Emp UVU E0CNHLL Annual SW S&S Rnwl Retention Policy & Schedule Mgmt MidMkt Ed Emp UVU Lic D0KZ0LL + SW S&S 12 Mo Retention Policy & Schedule Mgmt MidMkt Ed Emp UVU SW D0KZCLL S&S Reinstate 12 Mo Global Retention Policy & Schedule Management description IBM Retention Policy and Schedule Management MidMarket Edition Retention Polcy Schd Mgmt MidMkt Ed UVU Annual SW S&S E0CNGLL Rnwl Retention Polcy Schd Mgmt MidMkt Ed UVU Lic + SW S&S 12 D0KYZLL Mo Retention Polcy Schd Mgmt MidMkt Ed UVU SW S&S D0KZBLL Reinstate 12 Mo Global Retention Policy & Schedule Management description IBM Retention Policy Federation Framework Retention Policy Federation Framewrk Connection Annual E0CNILL SW S&S Rnwl Retention Policy Federation Framewrk Connection Lic + D0KZ1LL SW S&S 12 Mo Retention Policy Federation Framewrk Connection SW S&S D0KZDLL Reinstate 12 Mo Global Retention Policy & Schedule Management description IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 10

11 IBM Global Retention Policy and Schedule Management Employee Global Retention Policy & Schedule Mgmt Employee UVU E0CNFLL Annual SW S&S Rnwl Global Retention Policy & Schedule Mgmt Employee UVU D0KYYLL Lic + SW S&S 12 Mo Global Retention Policy & Schedule Mgmt Employee UVU SW D0KZALL S&S Reinstate 12 Mo Global Retention Policy & Schedule Management description IBM Global Retention Policy and Schedule Management Global Retention Polcy Schd Mgmt UVU Annual SW S&S Rnwl E0CNELL Global Retention Polcy Schd Mgmt UVU Lic + SW S&S 12 Mo D0KYXLL Global Retention Polcy Schd Mgmt UVU SW S&S Reinstate D0KZ9LL 12 Mo Passport Advantage supply Program name/description Atlas ediscovery Process V6.0.1 IBM Atlas ediscovery Cost Forecasting and Management BV009EN V6.0.1 MP EN MPck Atlas ediscovery Process V6.0.1 IBM Atlas ediscovery Process Management V6.0.1 MP EN BV00AEN MPck Atlas ediscovery Process V6.0.1 IBM Atlas ediscovery Policy Federation Framework and BV00CEN SDK V6.0.1 MP EN MPck Atlas ediscovery Process V6.0.1 IBM Atlas IT ediscovery Process Management V6.0.1 MP EN BV00BEN MPck Disposal Governance Mgmt IT V6.0.1 IBM Disposal and Governance Management for IT V6.0.1 MP BV00DEN EN MPck Global Retention Polcy Schd V6.0.1 IBM Retention Policy and Schedule Management V6.0.1 MP BV00FEN EN MPck Global Retention Polcy Schd V6.0.1 IBM Global Retention Policy and Schedule Management BV00EEN V6.0.1 MP EN MPck Global Retention Polcy Schd V6.0.1 IBM Retention Policy Federation Framework V6.0.1 MP EN BV00GEN MPck Passport Advantage customer: Media pack entitlement details Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack. Global Retention Polcy Schd V6.0.1 Entitled maintenance Media packs description offerings description Retention Policy IBM Retention Policy BV00GEN Federation Framework Federation Framework Connect V6.0.1 MP EN MPck Global Retention Polcy Schd V6.0.1 Entitled maintenance Media packs description offerings description Global Retention Policy IBM Global Retention BV00EEN IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 11

12 and Schedule Mgmt Auth UVU Policy and Schedule Management V6.0.1 MP EN MPck Global Retention Policy IBM Global Retention BV00EEN and Schedule Mgmt Emp UVU Policy and Schedule Management V6.0.1 MP EN MPck Global Retention Polcy Schd V6.0.1 Entitled maintenance Media packs description offerings description Retention Policy and Sched IBM Retention Policy and Mgmt MidMkt Ed Auth UVU Schedule Management V6.0.1 MP EN MPck Retention Policy and Sched IBM Retention Policy and Mgmt MidMkt Ed Emp UVU Schedule Management V6.0.1 MP EN MPck Atlas ediscovery Process V6.0.1 BV00FEN BV00FEN Entitled maintenance Media packs description offerings description Atlas ediscovery Policy IBM Atlas ediscovery BV00CEN Fed Frmwk and SDK Connect Policy Federation Framework and SDK V6.0.1 MP EN MPck Atlas ediscovery Process V6.0.1 Entitled maintenance Media packs description offerings description Atlas ediscovery Process IBM Atlas ediscovery BV00AEN Mgmt Auth UVU Process Management V6.0.1 MP EN MPck Atlas ediscovery Process IBM Atlas ediscovery BV00AEN Mgmt Mid-Mkt Ed Auth UVU Process Management V6.0.1 MP EN MPck Atlas ediscovery Process V6.0.1 Entitled maintenance Media packs description offerings description Atlas ediscovery Cost Forecasting and Mgmt AuthUVU Disposal Governance Mgmt IT V6.0.1 IBM Atlas ediscovery Cost BV009EN Forecasting and Management V6.0.1 MP EN MPck Entitled maintenance Media packs description offerings description Disposal and Governance IBM Disposal and BV00DEN Mgmt for IT Auth UVU Governance Management for IT V6.0.1 MP EN MPck Atlas ediscovery Process V6.0.1 Entitled maintenance Media packs description offerings description Atlas IT ediscov Process IBM Atlas IT ediscovery BV00BEN Mgmt Mid-Mkt Ed Auth UVU Process Management V6.0.1 MP EN MPck Atlas IT ediscovery IBM Atlas IT ediscovery BV00BEN Process Mgmt Auth UVU Process Management V6.0.1 MP EN MPck IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 12

13 Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance. Licensing IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use. products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance. This software license includes Software Subscription and Support (also referred to as Software Maintenance). License Information form s Program name Program Form Atlas ediscovery Process Management Disposal and Governance Management for IT Global Retention Policy & Schedule Management 5725-D75 L-PLES-8KNVET 5725-D77 L-PLES-8KNVET 5725-D76 L-PLES-8KNVET The program's License Information will be available for review on the IBM Software License Agreement website Limited warranty applies Yes Limited warranty IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program. IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period). Program technical support Technical support of a program product version or release will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for productspecific, task-oriented questions regarding the installation and operation of the IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 13

14 program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business ner. This extension may be available for a fee. Money-back guarantee For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund. For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program. International Passport Agreement Volume orders (IVO) No Passport Advantage applies Yes, and through the Passport Advantage Web site at This product is only available via Passport Advantage. It is not available as shrinkwrap. Software Subscription and Support (Software Maintenance) Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 14

15 programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements. For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at Other terms System i Software Maintenance applies No Educational allowance available Not applicable. IBM Electronic Services IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent. The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems. The Electronic Service Agent TM is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server. Prices Passport Advantage For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business ner, or authorized IBM Business ner for Software ValueNet, if applicable. Additional information is also available at Business ner information If you are an IBM Business ner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business ner pricing information. An IBM ID and password are required. IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 15

16 Order now To order, contact your local IBM representative or your IBM Business ner. To identify your local IBM Business ner or IBM representative, call IBM-4YOU ( ). For more information, contact the Americas Call Centers. Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) For IBM representative: callserv@ca.ibm.com For IBM Business ner: pwswna@us.ibm.com Mail: Reference: YE001 IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks Optim and Electronic Service Agent are trademarks of IBM Corporation in the ed States, other countries, or both. IBM, InfoSphere, FileNet, WebSphere, Passport Advantage, Express, ValueNet and ibm.com are registered trademarks of IBM Corporation in the ed States, other countries, or both. Microsoft and Windows are trademarks of Microsoft Corporation in the ed States, other countries, or both. UNIX is a registered trademark of The Open Group in the ed States and other countries. Linux is a registered trademark of Linus Torvalds in the ed States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page IBM ed States Software Announcement IBM is a registered trademark of International Business Machines Corporation 16