IBM Lotus Workflow Version delivers improved performance and LDAP enhancements

Transcription

1 Software Announcement March 30, 2004 IBM Lotus Workflow Version delivers improved performance and LDAP enhancements Overview IBM Lotus Workflow is a stand-alone application development tool that works on top of IBM Lotus Domino to provide you with the ability to develop, manage, and monitor all of your business processes and help you eliminate the downfalls of paper-based work. A key component in the Lotus e-business and Knowledge Discovery strategy, Lotus Workflow is in the business of helping to improve organizational effectiveness and internal business processes for companies. What s new in Lotus Workflow V6.5.1 Performance enhancements Reworked most commonly used actions (initiate a job, claim an activity, complete an activity) to improve performance. Settings to control these actions are exposed in the Workflow Architect. LDAP enhancements LDAP group name resolution. Added support for MS Active Directory and IBM LDAP servers in addition to Domino and iplanet. Added support for IBM Lotus Document Manager (Domino.Doc ) integration on AIX, Solaris, and iseries platforms Improved archiving and auditing Key prerequisites Refer to Hardware requirements and Software requirements for IBM Lotus Workflow V6.5.1 Planned availability dates March 30, 2004: Electronic software delivery (English only) April 5, 2004: Media and documentation (English only) April 16, 2004: Media and documentation (Brazilian Portuguese, French, Italian, Spanish, Simplified Chinese, Traditional Chinese, Korean, and Japanese) At a glance IBM Lotus Workflow V6.5.1, formerly known as Domino Workflow, extends the workflow capabilities of Domino to provide a powerful workflow management system. Mission-critical workflow applications can now be: Supported and maintained Rolled out across the enterprise Quickly modified as processes evolve By providing point-and-click tools and reusable object libraries for routing rules, role assignment, deadline handling, and task automation, even complex processes can be automated with little or no programming. For ordering, contact: Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL Reference: YE001 This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description Using Domino? Why You Need Lotus Workflow! The drawback in just using Lotus Notes and Domino to build workflow applications is that the workflow piece is hard-coded into forms. Any changes in the application or the organization require recoding which takes time, money, and people resources. Domino stores all information in a single space. This makes it more difficult to develop sophisticated workflow applications and even more difficult to change them later on. Lotus Workflow separates key workflow elements so that changes in one element do not affect changes in the others. Key elements include: Work routing rules The people, their roles, and organizational context Applications, forms, and documents that are being worked on or routed during a workflow process. What value add can Lotus Workflow provide on top of Domino? With Domino, any distribution of workflow is hard-wired which makes version control of an application very expensive. Lotus Workflow makes it easier to touch and refine a company s processes that reflect changing business needs. In Lotus Workflow, there is delegation handling where work items automatically get rerouted. For example, with Domino, there is an Out of Office agent that can be set up to respond to whomever sends you letting them know you are unavailable to respond until a certain date. But what happens if there is an urgent request? Who will handle this while you are out of the office? With Lotus Workflow, you can set up a delegation rule that automatically routes your to a person who you have assigned to the task. That way any urgent gets addressed immediately. This type of workflow programmability allows you to have a more responsive organization. With Lotus Workflow, you get a definition of the process and documentation at the same time. For example, there is no visual flowchart in Domino and no accompanying documentation. If any changes are made to the workflow process, a manual copy would have to be updated to reflect this change. With Lotus Workflow, this feature of automatic process definition and documentation is part of the architect component. Lotus Workflow eliminates cumbersome manual processes that are prone to communication errors. End users can visually orient themselves to the progress of their work. Using the viewer component, you can trace what steps have been carried out or what is going on in parallel. This type of immediate information provides knowledge and understanding of where one is in the business situation. Trademarks Lotus Workflow, Domino, and iseries are trademarks of International Business Machines Corporation in the United States or other countries or both. Lotus, Domino.Doc, AIX, and Lotus Notes are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others

3 IBM US Announcement Supplemental Information March 30, 2004 Education support The following educational offerings are available as listed below. IBM Global Services, IT Education Services, provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM Learning Services Web site Refer to the IBM IT Education Services Web site for information on course locations and availability dates. Call IBM IT Education Services at 800-IBM-TEACH ( ) for catalogs, schedules, and enrollments. Offering information Product information will be available on day of announcement through the Offering Information Web site at and through the Passport Advantage Web site at Publications No publications are shipped with this product. The IBM Publications Center The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the USA) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge. The IBM Publications Notification System (PNS) /messages/welcome The PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive notifications by of all new publications defined in their profiles. These may then be ordered/downloaded via the Publications Center. The site is available in English and Canadian French. Technical information Specified operating environment Hardware requirements Lotus Workflow Server refer to hardware requirements for the Lotus Domino server on which Lotus Workflow is installed Lotus Workflow Architect Minimum Intel Pentium or compatible, 32 MB RAM Software requirements Server platforms 1 Microsoft Windows 2003, Microsoft Windows 2000, Microsoft Windows NT AIX V5.2 Sun Solaris V8, V9 Linux: Red Hat V7.2 and Advanced Server 2.1, (United Linux 1.0 post general announcement) OS/400 V5R1, V5R2 OS/390 zlinux 1 Server platforms are tied to the version of Domino for that platform. Lotus Workflow V6.5.1 supports Domino V5.0.12, V6.0.3, V6.5, and V Planning information Direct customer support: Direct customer support is provided by IBM Operational Support Services Support Line. This fee service enhances customers productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services Support Line will help answer questions pertaining to usage and suspected software defects for eligible products. Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU ( ). Software Maintenance, previously referred to as Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and/or electronic access into the IBM support organizations. Packaging: IBM Lotus Workflow V6.5.1 will be distributed via a media package and electronic software distribution (ESD). This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

4 IBM Lotus Workflow V6.5.1 is distributed in one package with the following: IBM Lotus Workflow V6.5.1 product CD Soft copy product documentation, including README files, are included on the product CD The LI form number is L-GHUS-5SJFM7. Security, auditability, and control The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Product information Ordering information Licensed Product function title Product group category Lotus Workflow Domino Document Lotus Management Workflow IBM Lotus Workflow is priced on a per user model. Passport Advantage program licenses Lotus Workflow V6.5.1 Part description Lotus Workflow Lotus Workflow Users SW Maintenance Annual Renewal Lotus Workflow Users License & SW Maintenance 12 Months Lotus Workflow Users SW Maintenance Reinstatement 12 Months Passport Advantage supply Program name/description Media Pack English U.S. Windows 2000, Windows XP, Windows NT CD-ROM Digital Disk - ISO 9660 Standard V6.5.1 Media Pack Multilingual (French, Korean, Chinese - Simplified, Spanish, Brazilian Portuguese, German, Japanese, Chinese - Traditional, Italian) Windows 2000, Windows XP, Windows NT CD-ROM Digital Disk - ISO 9660 Standard V6.5.1 Part number E00RMLL D52E1LL D52E2LL Part number AD044NA AD044ML Passport Advantage customer: Media pack entitlement details Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack. Lotus Workflow V6.5.1 Entitled maintenance offerings Media packs Part description description number Lotus Lotus Workflow English AD044NA Workflow U.S. Windows 2000, Per User Windows XP, Windows NT CD-ROM Digital Disk - ISO 9660 Standard Lotus Lotus Workflow AD044ML Workflow Multilingual (French, Per User Korean, Chinese - Simplified, Spanish, Brazilian Portuguese, German, Japanese, Chinese - Traditional, Italian) Windows 2000, Windows XP, Windows NT CD-ROM Digital Disk - ISO 9660 Standard Terms and conditions This product is only available via Passport Advantage. is not available as shrinkwrap. Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance. License information form numbers Program Program name number Form number Workflow 5724-H73 L-GHUS-5SJFM7 Limited warranty applies: Yes Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to data bases (read Web sites) for program information, FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at their leisure. Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program. Copy and use on home/portable computer: No Volume orders (IVO): No Passport Advantage applies It Yes, and through the Passport Advantage Web site at

5 Software Maintenance applies: Yes Software Maintenance, previously referred to as Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and/or electronic access into the IBM support organizations. IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option that is available. While your Software Maintenance is in effect, IBM provides you assistance for your (1) routine, short duration installation and usage (how-to) questions; and (2) code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at /handbook.html Software Maintenance does not include assistance for (1) the design and development of applications, (2) your use of programs in other than their specified operating environment or (3) failures caused by products for which IBM is not responsible under this agreement. For more information about the Passport Advantage Agreement, refer to the IBM International Passport Advantage Agreement Software Announcement , dated July 10, 2001, or visit the Passport Advantage Web site at IBM Operational Support Services Support Line: No iseries Software Subscription applies: No Educational allowance available: Not applicable. IBM Electronic Services IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no additional charge enhancement to the service and support on the IBM. You should benefit from greater system availability due to faster problem resolution and pre-emptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent. IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. By using the news page, it enables you to gain easier access to IBM resources for assistance in resolving technical problems. The IBM Electronic Service Agent is no additional charge software that resides on your IBM system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems. To learn how IBM Electronic Services can work for you, visit Passport Advantage Prices For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. For additional information about the Passport Advantage offering, visit the following Web site Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer s credit rating, financing terms, offering type, equipment type and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Additional financing related Web site /software.html

6 Order now To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) Internet: ibm Mail: IBM Americas Call Centers Dept: IBM CALL, 6th Floor 105 Moatfield Drive North York, Ontario Canada M3B 3R1 Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks Lotus Workflow, Domino, iseries, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both. Passport Advantage, Lotus, AIX, OS/400, and OS/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Intel and Pentium are trademarks of Intel Corporation. Microsoft, Windows NT, and Windows are trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others