SEER for IT Detailed Overview

Transcription

1 SEER for IT Detailed Overview Andy Robinson Galorath SEER : Empowering Estimation, Planning and Control Since 1988

2 Outline SEER for IT brief overview Estimation Features Demonstration Reporting with SEER for IT Inside SEER for IT

3 SEER for IT: Providing Credible Estimates, Achievable Plans = Project Success SEER IT helps you estimate the effort and cost of IT projects and their ongoing support SEER IT helps you build project plans SEER IT has parametric estimation capability that helps you objectively estimate costs SEER IT gives a consistent framework for estimating and planning IT projects SEER IT helps you understand projects cost drivers SEER IT will get you to a realistic plan, increasing the probability of project success

4 What Can You Estimate with SEER IT SEER for Information Technology Hardware rollout Software rollout 3 rd party licenses Network Support Staffing Services Data Infrastructure Helpdesk Training

5 Types of Projects New deployments Upgrades Maintenance Support Decommissioning Estimate can be a combination of the above

6 SEER IT Provides Total Costs Of IT Systems & Support IT Infrastructure Project Support IT Services

7 SEER for IT Planning & Estimation SEER for IT Content Description Infrastructure - Initial purchase and ongoing maintenance agreements for hardware and software assets Development Engineering, design and planning of IT systems and applications. Includes software development and maintenance Deployment Installation, setup and check out of hardware, installation & distributing applications Operations Ongoing effort to support IT operations including data centers, network, user services, etc. Business Support - Activity that directly supports specific business functions such as training, help desk and content management Note: Management is included as a part of all activity Development Infrastructure Business Support Operations Deployment

8 Comprehensive life cycle estimates SEER for IT covers all components of TCO Labour and material costs Project and ongoing support Plus schedule estimates giving time phased estimates

9 Labour categories or roles SEER IT allocates estimates into labour categories or roles Management Analyst Architect Software Development Technician Test/QA Documentation Training Administrator Operator Support Each category has a labour rate for both in-house and contracted effort

10 SEER for IT report examples

11 Deconstructing a project with SEER for IT SEER IT evaluates and estimates projects based on key phases Analysis. Evaluation of requirements and determination of general approaches. Design. Detailed design of systems to be built including drawings, schematics and engineering studies. Procurement. Time and cost for purchased goods and services. Construction. Building of systems including unique setup efforts. Testing. Test and checkout of systems being deployed. Training. Development of user documentation, courseware and training activities. Distribution. Setups and installation of hardware and software for end users. Ongoing Support. The effort required to maintain and support the systems once operational. SEER IT allows you to estimate any or all of these phases

12 SEER for IT Functional Process models WBS Elements Process Models provide logical groupings of IT activities Each process model has a set of inputs, calculations and outputs An IT project will typically use a combination of WBS elements Purchased Hardware Purchased Software Application Development Training Service Desk Software/Database Services End User Services Infrastructure Services User Documentation Facilities Additional Items elements that estimate labor elements for labour or purchased costs

13 SEER for IT Phases SEER IT estimates are allocated into general phases of an IT project or initiative

14 Demonstration Departmental Reporting Application Rollout Implementation of reporting package with custom web portal development for department of users Technolgies used: Dell Blade server Websphere AS Oracle DBMS Standard desktops Existing network Estimate to include initial development, training and rollout only; i.e. no ongoing support

15 SEER for IT Project Layout

16 1 WBS Element Menu Insert WBS elements by clicking on an element choice (or from the edit menu or toolbar) Projects generally have multiple elements Some elements estimate labour Software/Database Services Facilities End User Services Service Desk Infrastructure Services Training Architecture/Design Documentation Some elements allow you to enter labour or purchased costs Purchased Hardware Purchased Software Application Development Additional Items

17 2- Work Breakdown Structure Elements can be organized in any way Choose from many element types to create a project WBS

18 3 - Parameters Each element has a set of parameters used to drive calculations Most parameters are expressed as least, likely and most inputs Each parameter can be annotated to keep track of the assumption behind the input

19 4 Reports and charts Choose from several report and chart types to view results The reports displayed will be for the selected WBS element If the selected element is a rollup, the result will be a summary figure

20 SEER for IT Example Navigate estimate elements in the WBS Review and enter estimation inputs View and evaluate results

21 Knowledge Bases Allow Quick Estimate Setup Knowledge bases set default parameter values based on the selected attributes Knowledge bases are configurable

22 Purchased items Configurable database for storing purchased items cost for hardware, software and even labour tasks

23 Additional Items Although SEER for IT covers a wide range of IT processes, there is always something not covered Additional items allows you to enter any pass-through costs

24 Scenarios Pre-configured WBS structures may be stored as a scenario Scenarios may be configured with options for the user to select which elements to include

25 Tailoring SEER for IT Terminology may be tailored to fit your company culture Activities Roles WBS element names Labour types Estimate categories standard name custom name

26 Reporting Results are reported For each WBS element At any rollup or summary level Outputs may also be exported to support nonstandard formats

27 SEER-IT reports and charts

28 SEER-IT report examples Summary Reports Quick Estimate - Quick view of total costs, allows trades against references, configurable Labour Detail - Detailed breakout of labour details showing hours and cost for each discipline and in-house vs. contractor hours Phased Activity - Outlines labour hours, material cost and total cost by activity Time Phased Cost by Fiscal Year - Provides cost by month or year Activity by Month - Shows the project labour hours and ongoing support labour hours for each activity by calendar month Labour Category by Month - Shows the project and ongoing support labour hours or cost for each labour category by calendar month Monte Carlo (Risk) Reports Project Risk Shows project labour, schedule or cost risk for different confidence levels Ongoing Support Risk shows ongoing support labour, schedule or cost risk for different confidence levels

29 Report preview, print and export

30 Inside SEER-IT Logic SEER-IT estimates labour associated with IT projects Effort is estimated for each phase Phases are sometimes broken down into sub-tasks and estimated at that level Each phase (or sub-task) has an effort estimating relationship, typically of the form: EffortTask k = pi StdTime i StdTime is a nominal time found in the standards database (e.g. Hours to set up a server) p i are adjustment factors used to adjust the nominal time to the estimate s specific scenario (e.g. experience level, reliability level) k

31 End User Services

32 Infrastructure Services

33 Training

34 Software/Database Services

35 Facilities

36 More on the standards database The standards database gives an opportunity to customize/calibrate SEER-IT Only administrators will have access to this database Sample tables

37 Allocating effort into roles Each phase is allocated into labour categories using a configurable table Some phases are allocated at the sub-task level

38 Accounting for In-house vs. Contractor SEER IT Economic Factor inputs allow you to specify the percent of in-house labour and contractor labour rates:

39 Reporting in-house vs contacted cost Reporting in-house vs. contractor labour This information may be exported

40 Galorath is a Leader in Developing Knowledge Based Cost Models Model Building Process Data collection & compilation Team of 12 researchers gathering information on various topics MIT partnerships Customer partnerships SME interviews,sme often bring data and experience Data specialist Identifying Drivers Key is to use drivers germane to the model user Parameterize qualitative inputs Modeling This is building the actual cost estimating relationships Prototyping of equations Categorisation and scheduling of costs Math Spec Full documentation of the relationships Initially a specification for programming Becomes a reference for the logic

41 Mapping Terminology User Terminology (example) Implementation = Project initiation through acceptance Or Non-Recurring O&M or Recurring MITS MTS BU = Business Unit E300 Planning E300 Acquisition E300 Maintenance SEER-IT Terminology Analysis Design Procurement Construction Testing Training Distribution Ongoing Support Internal IRS Internal IRS Probably analogous to Analyst effort Analysis + Design Procurement + Construction + Testing + Training + Distribution Ongoing Support

42 For More Information Please contact us at: (+44)