UNPAN Portal Stakeholders Workshop
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1 UNPAN Portal Stakeholders Workshop Sunbird Capital Hotel, Lilongwe, MALAWI 11 th November, 2009 MALAWI Presented by: Department of Information Systems and Technology Management Services (DISTMS) MALAWI
2 Presentation Outline Introduction Information Systems - general Malawi Government Website Other Public Information Systems Benefits/Outputs Challenges Way Forward
3 Introduction Locally developed use of local ICT personnel Externally sourced - tailor made, off-the-shelf then customized to local needs Maintenance largely local; external consultants for specialized systems Web-based; client-server networks based Proprietary platforms, very few on open source
4 Info Systems - general Mission Critical internal operations / business processes/ management Public information disclosure Specialized functionality Institution function specific Applies to both public and private sector
5 Information Systems - general Private sector: e-commerce applications Banking sector lead role: banking online, ATMs Industrial sector operations and management information systems Utility providers: billing systems Mobile-based system: agro-products marketing
6 Government-wide Systems Human Resource Management Information System (HRMIS) Government establishment, personnel, payroll, pensions, loans management Integrated Financial Management Information System (IFMIS) financial management, budgeting
7 Public Interaction Traffic Management Information System (Maltis) motor vehicle registration, driving licences, road permits Passport Issuing System
8 By Functional Area E-Agriculture: agriculture research management, agriculture records management, Agro-products marketing e-governance : Elections Management System (Malawi Electoral Commission) e-education : Education Management Systems, School Net, e-learning Project (Univ. of Malawi), e-immigration: Passport Issuing, Permits Management
9 By Functional Area E-health: Health Management Information System, EPI database, Medical Stores Management, Patient Records, HIV-AIDS Database, Medical Research, Health Personnel Development Systems E-Transport: Traffic Management (Maltis) largely road traffic management systems E-Tourism: Tourism promotion website E-land: Land Records/Rent Management System E-Procurement
10 By Functional Area E-Community: Orphans and Vulnerable Children Information System E-Justice: Court records management, Case Statistics. E-Registration: Business Registration E-Security: Police Crime Management, Road Traffic Offences, Dangerous Drugs E-Security: Prisons Inmates Management, Prison Farms Management
11 Public Information Disclosure Malawi Government website URL: Locally developed by Govt ICT staff Used proprietary software (Dreamweaver) Hosted on open source Linux server Static (non-interactive) Each Government institution has web page(s)
12 Malawi Government website Page design, format standardized Links provided for other full-fledged public websites
13 Malawi Government website Website content management: Ministry of Information solicits content from government institutions Uploading done by webmaster (DISTMS) Latest news items provided by designated Information officers
14 Public Information Disclosure Malawi Government website Website developments at hand Major overhaul/re-development in process New content management procedure
15 Public Information Disclosure: Other major Government Websites Weather forecasting and climate change website Malawi Tourism website National Statistics website: demographics, population and household statistics, trade statistics Science and Technology website
16 Public Institutions Info Systems Malawi Revenue Authority: Tax (PAYE, Withholding), Customs Malawi National Exams Board: national examinations management Malawi Electoral Commission: national elections management
17 Benefits/Outputs Public service efficiency Transparency and accountability Increased availability of services, information Reduced (paper usage) costs Improved public convenience Standardized procedures
18 Challenges High infrastructure, platform/application software license costs Inadequate technical human capacity Lack of ICT awareness ICT illiteracy Inadequate legal framework for IT transactions Unavailability/disruption of mains power
19 Future Outlook / Plans Platform/software: Acquire volume licenses, use more open source Applications Develop interactive applications/websites Major Applications: National Registration and Identification System; Border Control System, Civil Aviation System, Malawi Government portal, Government document management system (incl. intranet) Standard mission critical systems: fleet management, inventory management, Auto work flows. Specialized Systems: Nationwide GIS for land management information system
20 Thank you for your attention Siyabonga!!!
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