Worker Profile Tracking Understanding the Who, Where and What of External Workforce and Transi2on to Total Talent Management

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1 28 October pm GMT/4pm CET 7am PST/10 am EST Worker Profile Tracking Understanding the Who, Where and What of External Workforce and Transi2on to Total Talent Management Peter Reagan, Director - Con2ngent Workforce Strategies and Research Europe and Asia, Staffing Industry Analysts Amy Gordon, Global Head of SAP External Workforce Center, SAP Mikael Lindmark, SVP EMEA, Fieldglass Shyrl Hoover, Senior Manager, Talent Acquisi2on, Flexible Recrui2ng Solu2ons, AbboW This webinar is broadcast through your computer speakers via the audio broadcas7ng icon on your screen. You may adjust the sound volume by using the slide bar on the audio broadcas7ng icon. If you cannot access the audio, you may dial into the call by dialing +44- (0) and using access code Need further assistance? Contact SIA customer service at or memberservices@staffingindustry.com Confiden2al Report NOT for Distribu2on 2015 by Crain Communica2ons Inc. All rights reserved by Crain Communica2ons Inc. All rights reserved.

2 Audio for the Webinar Listen through your computer by turning on your speakers ayer you log into the event. Sound will be coming through this icon: Do not close this audio broadcast box. To increase the volume of sound coming through your computer speakers adjust the sound bar on the audio broadcast box shown above. If you con2nue to have trouble, please submit your need for assistance in the Q&A sec2on. This webinar is broadcast through your computer speakers via the audio broadcasrng icon on your screen. You may adjust the sound volume by using the slide bar on the audio broadcasrng icon. If you cannot access the audio, you may dial into the call by dialing +44- (0) and using access code Need further assistance? Contact SIA customer service at in the US or + 44 (0) for Europe/Asia or memberservices@staffingindustry.com Confiden2al Report NOT for Distribu2on 2015 by Crain Communica2ons Inc. All rights reserved.

3 Asking QuesRons Q & A: To ask ques2ons use the ques2on func2on on the webcast control panel Q&A icon Tech Support: If at any 2me you are experiencing problems with the webinar, please contact our customer service department at the numbers below. The webinar is broadcast through your computer speakers, if you are having trouble with the sound, please send a message to the webinar host using the ques;on func;on. Slides: Copies of the slides used will be distributed to all awendees within 24 hours following the webinar Replay: A replay of the webinar will be available for awendees for a limited 2me at This webinar is broadcast through your computer speakers via the audio broadcasrng icon on your screen. You may adjust the sound volume by using the slide bar on the audio broadcasrng icon. If you cannot access the audio, you may dial into the call by dialing +44 (0) and using access code Need further assistance? Contact SIA customer service at in the US or + 44 (0) for Europe/Asia or memberservices@staffingindustry.com Confiden2al Report NOT for Distribu2on 2015 by Crain Communica2ons Inc. All rights reserved.

4 Who We Are Over 1000 client organizarons benefit from our internaronal research services 80% of the largest 50 U.S. staffing firms and 60% of the world s 25 largest staffing firms are corporate members Over 70 buyers of con2ngent labour are members of our CWS Council, represen2ng over $100 billion in annual con2ngent workforce spend Customers in more than 80 countries Founded in 1989 Acquired by Crain Communica2ons ($200M media conglomerate) in 2008 Headquartered in Mountain View, California and London, England 80+ years of industry and advisory service experience among execu2ve team Confiden2al Report NOT for Distribu2on 2015 by Crain Communica2ons Inc. All rights reserved.

5 CWS Council Members (partial public list) 2015 by Crain Communica2ons Inc. All rights reserved.

6 Your Guide to all things Council by Crain Communica2ons Inc. All rights reserved.

7 Thanks to our sponsor! 2015 by Crain Communica2ons Inc. All rights reserved.

8 QuesRons

9 Our speakers today Peter Reagan, Director - Con2ngent Workforce Strategies and Research Europe and Asia, Staffing Industry Analysts Amy Gordon, Global Head of SAP External Workforce Center, SAP Mikael Lindmark, SVP EMEA, Fieldglass Shyrl Hoover, Senior Manager, Talent Acquisi2on, Flexible Recrui2ng Solu2ons, AbboW Confiden2al Report NOT for Distribu2on 2015 by Crain Communica2ons Inc. All rights reserved.

10 Worker Profile Tracking Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management Shyrl Hoover, Abbott Amy Gordon, SAP Mikael Lindmark, Fieldglass 10

11 Panelists SHYRL HOOVER Sr. Mgr., Talent Acquisition & Flexible Recruitment Programmes AMY GORDON Global Head of SAP External Workforce Center MIKAEL LINDMARK Senior Vice President, Europe 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. 11

12 Worker Profile Overview - Track contingent workers not tied to a job request - Headcount - Reporting - Onboarding and Offboarding Tasks - Spend not tracked - Timesheet and Expenses are not submitted - Not subject to approvals - Created by buyer or suppliers - Permission based - Non-transactional suppliers allowed also 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. 12

13 Fieldglass Functionality Total workforce tracking and management MASTER WORKER RECORD CONTINGENT SOW WORKER PROFILE (non-invoiceable hires) 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. 13

14 Visibility across worker types 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. 14

15 Typical reason for use of WP Service Workers Low headcount countries Step 1 for SOW Quick win-control 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. 15

16 2015 Non-Employee Base Programme Overview Abbott Laboratories 2014 GO-LIVE 87 COUNTRIES SUPPORTED 17,000 NON-EMPLOYEES 2 BI- DIRECTION INTEGRATIONS 1,487 ACTIVE SUPPLIERS MSP- MANAGED 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. 16

17 2015 Non-Employee Base Programme Overview SAP JUNE 2015 GO-LIVE 76 COUNTRIES SUPPORTED 23,000 NON-EMPLOYEES 2 CUSTOM & 6 STANDARD INTEGRATIONS 500+ ACTIVE SUPPLIERS MSP & SELF MANAGED 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. 17

18 Challenges - Visibility and tracking - Compliance - System access - Asset retrieval - Misclassification - Varying policies and legal requirements by country 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. 18

19 Results/ Achievements - Compliance across all countries - Data privacy, employment laws, local requirements - Full visibility across the entire workforce - Data builds foundation for improvements and strategies - Health and Safety - Employees and non-employees follow corporate policies - Efficiency - Mass uploads, no manual entries 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. 19

20 What s next? 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. 20

21 Questions? 21

22 Thanks to our sponsor! 2015 by Crain Communica2ons Inc. All rights reserved.

23 November 9-10 Las Vegas, NV Special CCWP offer for CW SoluRons Forum akendees. Visit the registra2on desk or Agile 1 s booth for more details. The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location Crain Communica2ons Inc. All rights reserved. October 19-20, 2015 Omni Dallas Hotel

24 The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location Crain Communica2ons Inc. All rights reserved. October 19-20, 2015 Omni Dallas Hotel

25 The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location Crain Communica2ons Inc. All rights reserved. October 19-20, 2015 Omni Dallas Hotel

26 The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location Crain Communica2ons Inc. All rights reserved. October 19-20, 2015 Omni Dallas Hotel

27 The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location Crain Communica2ons Inc. All rights reserved. October 19-20, 2015 Omni Dallas Hotel

28 Join us next Rme for: 2 December :00 Singapore 07:00 GMT 08:00 CET Building a mulr- country conrngent workforce strategy for Asia Pacific Full schedule at

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