SAP PI Governance. Security, Compliance, Quality and Risk management of interfaces
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1 SAP PI Governance Security, Compliance, Quality and Risk management of interfaces
2 Agenda IT Governance Definition Enterprise Architecture Enterprise IT Governance ISO Governance for SAP PI Why Governance in SAP PI? Purpose Audience Document Life Cycle Teasers When to Apply Governance? Other Benefits Key Points and Next Steps Slide 2
3 Introduction to IT GOVERNANCE Slide 3
4 IT Governance in GxP projects Definitions "Specifying the decision rights and accountability framework to encourage desirable behaviour in the use of IT." [1] "an integral part of corporate governance and addresses the definition and implementation of processes, structures and relational mechanisms in the organization that enable both business and IT people to execute their responsibilities in support of business/it alignment and the creation of business value from IT enabled investments" [2] Keywords: Accountability, Performance, Compliance, Risk, Sustainability, Behaviour, Operations, TCO, ROI We don t take overship of GxP processes (Validated systems) but we adhere and advice towards them! GxP is traceability, in order for have that accountability and responsibility need to be very clear. Ie. Never miss a code review 1. Weill, P. & Ross, J. W., 2004, IT Governance: How Top Performers Manage IT Decision Rights for Superior Results", Harvard Business School Press, Boston. 2, Van Grembergen and De Haes (2009) Slide 4
5 IT Governance in Enterprise Architecture Business Architecture What has been done? Who has done it? Which information was used? Where was it done? Information Architecture Data Integration Applications Technology Architecture Security, Management, Platforms, Networks, etc. IT Governance assures the support of the accountability framework by the Information and technology resources and architecture. Slide 5
6 Enterprise IT Governance IT Governance has a stake in all enterprise layers Organization, Human Behavior, Control IT Governance is NOT the same as Good Management Practice IT Governance focuses over stakeholders, accountability and return over their investments Processes, Business Liason, Change Management Hardware, Infrastructure, Data and Applications Regulation, Compliance Sustainability, Risk, TCO, ROI, Impact, Health, Environment Slide 6
7 ISO A good start International standard for Corporate governance of information technology / Contents: Scope, application and objectives Framework for good corporate governance of IT Guidance for corporate governance of IT The objectives of the ISO standard: Assuring stakeholders that they can have confidence in the organization's corporate governance of IT Informing/guiding corporate management in governing the use of IT in their organization Providing a basis for objective evaluation of the corporate governance of IT Source: < Slide 7
8 Questions? How to translate IT and Corporate governance into IT technical Systems? How do you control your accountability framework? Where do Quality documents and Standards fit and who has ownership? Slide 8
9 Questions? How to translate IT and Corporate governance into IT technical Systems? Compose Guidelines, Preferences and Best practices which are technology specific but addressed to not only to technical audiences. How do you control your accountability framework? Governance as a contractual document for quality and expectations toward deliverables Where do Quality documents and Standards fit? Implementation Standards and procedures are under the umbrella of governance Slide 9
10 Teaser GOVERNANCE FOR SAP PO Slide 10
11 Why Governance in SAP PO? Importance of Integration: Interfaces supporting critical business processes Process Integration as tool for optimizing business processes Integration in all functional areas High Volume of transactions Risks Critical Business Processes halted due to technical issues Sensitive data in interfaces Security of Integration Engines Un-compliance over regulations Expensive Operations Slide 11
12 Why Governance in SAP PO? How do we mitigate risk and increase accountability? Best Practices Well defined Roles Well defined Standards Documentation Processes Why is different SAP PO? Is a technical system (no users) Is a critical system, (ESOA single point of failure) Supports Open and Industry standards Very flexible, high implementation volumes Badly designed interface could jeopardize the whole system stability Standard IT Governance is not a perfect fit Slide 12
13 SAP PO Governance Purpose Define guidelines, standards and expectations for consistent management of the interface design and build processes in SAP PO (SAP Process Orchestration). Determine Best Practices, Roles and Security considerations to guarantee a controlled growth during the application lifecycle and manageable operations. Always Support Strategic IT Governance Slide 13
14 SAP PO Governance Audience Chapter 1 SAP PO Governance is relevant for solution architects and functional resources and system owners involved in an interface implementation project or task. Chapter 1 and 2 are relevant and mandatory for all internal and external SAP PI Integration Architects and Developers To any resource or stake holder involved, partner selection, design, development and operate an integration solution. Slide 14
15 Governance Document Lifecycle during Project User Requirements Draft Release Project Design Phase 1rst Review Corrections Changes Add-ons Release Project Build Phase Corrections Add-ons Release Delivery Review Release Handover Operations Operational Review Operational Release PO Governance is a live document, adapted to the customer/project organization and needs. Slide 15
16 SAP PI Governance Chapter 1 Slide 16
17 SAP PI Governance Chapter 2 Slide 17
18 Integration Scenario Document Requirement Diagram SAP_ECC SAP PI Third Party Integration Scenario FDS SAP_ECC TDS Interface TDS Third Party TDS Mapping document Mandatory Not Mandatory Slide 18
19 Governance Use during the Development Process Deliverable User Requirement Specification (URS) Functional Design Specification (FDS) Technical Design Specification (TDS) Use SAP PI Governance serves as guidelines for those involved in defining the URS. SAP PI Governance serves as guidelines for consideration during the business choices in relation to interface design, best practices, standards, and error handling SAP PI Governance provides guidelines and standards to be used during the technical design, in relation to for example naming standards, program design, development patterns and technology choices. Integration Agreement (IA) SAP PI Governance prepares guidelines for those involved in the Integration Agreement process, to identify areas of importance to be included, for End- 2-End support process documentation Test Documentation SAP PI Governance helps scoping the test requirement, the roles involved process, and consideration on terms of Quality of Service and Security Slide 19
20 SAP PI Interface Implementation Process Flow Slide 20
21 When to apply the governance product? New Implementations Bundle in the implementation project Upgrades/Migrations Apply during migration Existing Implementations Partial application of governance Roadmap to Governance Outsourced projects Guarantee operations and deliverables Offshore Teams Harmonize development Slide 21
22 Key points SAP PI Governance product, out-of-the-box and customizable SAP PI Governance is now part of NNIT Quality Management System SAP PI Governance support IT of corporate governance Next Steps: Governance for Cloud and Hybrid Cloud Agile development methods time spend in following standards and best practices, is compensated in the time saved fixing errors and making corrections unknown Slide 23
23 Questions Slide 24
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