ClearPath Services. Accelerate your ClearPath ROI. Isaac Levy Global Manager ClearPath Services May 2013

Transcription

1 ClearPath Accelerate your ClearPath ROI Isaac Levy Global Manager ClearPath May 2013

2 Agenda Business Drivers and Challenges From IT Administration to Business Innovation ClearPath Mission Critical Framework ClearPath Advisory ClearPath Portfolio Overview Case Studies & ClearPath Value Wrap-Up & Questions 2013 Unisys Corporation. All rights reserved. 2

3 Today s Reality Increasing Pressure on IT to Deliver Business Value What are the challenges and how can you turn them into opportunities? Mainframes seem too epensive I m being pressured to reduce my IT costs Mobile users are demanding access to my enterprise applications RIGHT NOW I need to retain the business logic in my applications while modernizing IT There s just too much manual effort and eposure to IT operational errors How do I ensure I have the resources to maintain my enterprise applications and operations for the long term? Faster, Cost Effective and Responsive IT 2013 Unisys Corporation. All rights reserved. 3

4 Challenges Business Drivers Top Business Drivers Barriers to success What is the impact to your IT? Cost Containment Accelerate Business Process Optimize Eisting Investments Lack of visibility into TCO Limited insight into true migration costs Struggling with over budget IT projects Requirements to rapidly develop applications and integration for an increasingly mobile world Manual vs. automated resolution of infrastructure and applications incidents Maintaining and modernizing critical business systems Not leveraging eisting ClearPath technology investments Organizations are Tasked with Level Budgets & Greater Requirements 2013 Unisys Corporation. All rights reserved. 4

5 Datacenter Drivers and Common IT Challenges Organizations are dependent on their mainframe-based applications Mission-Critical Applications Challenges Too many manual processes Limited use of already-licensed investments Compleity from years of code changes Ease of integrating mission-critical applications Knowledge Dispersion through utilizing contractors Scarcity of Operations and Applications Resources Technology Value Drivers* Critical 2012 Cost Containment 75% Accelerate Business Process 70% Optimize Eisting Investments 69% Be More Competitive 69% Grow Market Share 64% Attract New Talent 38% Ever Increasing Stress Managing Mission Critical Systems 2013 Unisys Corporation. All rights reserved. 5

6 How do you move the dial towards Innovation? It s all about trade-offs IT environments aren t simple, many technologies, platforms and applications Typically 75% of IT s time is spend administrating, not innovating Can your IT organization achieve Agility? Compliance? Cost reductions? Can you drive greater efficiencies and agility through automation and integration? Business Innovation through better Automation, Integration and TCO 2013 Unisys Corporation. All rights reserved. 6

7 How Can You Balance IT Drivers and Mission-Critical Applications Challenges? We re here to lend a trusted, helping hand to take better advantage of your investments in ClearPath 2013 Unisys Corporation. All rights reserved. 7

8 ClearPath Mission-Critical A Modular Approach Technology Consulting Application Outsourcing Application Modernization ClearPath Advisory Operational Technology Support Choose the service elements you need when you need them An integrated and holistic set of ClearPath service offerings 2013 Unisys Corporation. All rights reserved. 8

9 ClearPath Overview

10 ClearPath Advisory ClearPath Advisory ClearPath Appraisal Service ClearPath Application Advisory TCO Assessment The Starting Point on your Optimization Journey

11 ClearPath Reduces Total Cost of Ownership ClearPath Advisory Comparisons against overall Gartner average $/MIPS Client Industry ClearPath system type Gartner 2012 average $/MIPS ClearPath Client $/MIPS * % Savings over Gartner average % Increase in FTE efficiency Banking Libra ,522 55% 11% Travel Dorado ,298 59% 55% Financial Dorado ,112 34% 54% * Supplied by Gartner in G IT Key Metrics Data 2012: Key Infrastructure Measures: Mainframe Analysis: Current Year ClearPath shows up to 59% lower TCO than the industry average and is up to 55% more efficient in it s IT staffing requirements But this requires that you make best use of what ClearPath has to offer 2013 Unisys Corporation. All rights reserved. 11

12 ClearPath Technology Consulting Technology Consulting Integration, Automation and Implementation Take full advantage of ClearPath through Integration Automation Technology Implementation Using better technologies and techniques SOA Rapid Mobile Enablement Rapid Application Development Business Continuance Improved Security 2013 Unisys Corporation. All rights reserved. 12

13 ClearPath Technology Consulting Technology Consulting Starting points on the road to greater business agility and lower TCO ClearPath Advisory ClearPath Integration ClearPath Automation ClearPath Implementation Appraisal Service TCO Assessment Application Interface Enrichment Development Environments SOA Systems Mgmt & Automation BC & DR Performance & Capacity Planning ClearPath Security New OS Installations OS and Software Updates Technology Implementation We help etend your eisting application, data center and management investments to take best advantage of the power, reliability and security of ClearPath 2013 Unisys Corporation. All rights reserved. 13

14 Technology Support Technology Support Providing world-class support for mission-critical data centers Through product maintenance Premium proactive support services that improve systems Availability Performance Manageability 2013 Unisys Corporation. All rights reserved. 14

15 Technology Support Technology Support Global Coverage Assures Responsiveness Hub based support Initial contact :00 India 21:00 03:00 China Dedicated support staff measured & rewarded on quality and speed of response Philippines Argentina 18:00 06:00 Brazil Industry standard methodologies & tools around the world Netherlands United Kingdom 15:00 Continued improvement based on Customer feedback 12:00 09:00 United States 2013 Unisys Corporation. All rights reserved. 15

16 ClearPath Operational Operational We deliver operational management of ClearPath systems to Reduce management costs Mitigate operational staffing and skills issues Reduce Total Cost of Ownership provide predictability in Operational costs Operational readiness Mission critical IT service availability Enhance IT responsiveness and business agility 2013 Unisys Corporation. All rights reserved. 16

17 Eample of X-shoring in Practice Operational Stealth Stealth Stealth 2013 Unisys Corporation. All rights reserved. 17

18 ClearPath Operational Establishing a Clear Understanding of Joint Responsibilities Operational Path to CPaaS dashboard Activity/services/equipment Hardware System software Application software (package) Middleware Database Other non-application software System operations System support Application operations Application knowledge/documentation Application maintenance functional specifications Application maintenance (corrective) Application maintenance/modernization (evolutive) Own-developed system tools Own-developed system tools knowledge/documentation Own-developed system tools functional specifications Own-developed system tools maintenance (corrective) Own-developed system tools maintenance/modernization (evolutive) Client hosts, client manages Client hosts and manages some functions, Unisys manages some functions Unisys hosts and manages some functions, client manages some functions Unisys hosts and manages all functions We help you focus on your business by supplementing the elements of ClearPath operations and management that best address your IT issues and business plans 2013 Unisys Corporation. All rights reserved. 18

19 Application Modernization ClearPath Application Modernization that help you deliver modernization initiatives that Protect eisting investments in ClearPath-based enterprise applications Preserve embedded intellectual assets Enable ClearPath applications participation in Service Oriented Architecture (SOA) 2013 Unisys Corporation. All rights reserved. 19

20 Application Modernization ClearPath Application Modernization Portfolio Overview Unisys Application Modernization services align business and IT to reduce risk, improve performance, and increase agility Our focus is on helping you leverage eisting investments in enterprise applications through modernization, as opposed to costly rip and replace Transformation Application Optimization Application Re-architecting ClearPath Modernization & Integration SOA Design & Implementation ClearPath Application Advisory Unisys Modernization Benchmark (UMB) Business Knowledge Discovery Strategic Roadmap Development ClearPath Advisory 2013 Unisys Corporation. All rights reserved. 20

21 Application Outsourcing ClearPath Application Outsourcing Operations and maintenance of your ClearPath applications Maintain your ClearPath Applications written in COBOL, ALGOL, EAE, AB Suite, MASM, Fortran Provide Applications Operations Implement New ClearPath-based Applications Functionality & Integration 2013 Unisys Corporation. All rights reserved. 21

22 Application Outsourcing ClearPath Application Outsourcing Service offerings focused on Your ClearPath Applications Application Support & Maintenance Support and maintenance of your COBOL, Algol, EAE and AB Suite applications, Resolve incidents and problems associated with new and eisting applications; our scope Can cover application code from deployment to end-of-life Application Development Provides application development skills in a managed service environment Develops and enhances your ClearPath application software Application Operations Application monitoring, performance testing, patching, access control and data management Defined service-level objectives Application Hosting Application infrastructure environment within a world-class Unisys data center Unisys designs, builds, deploys, and operates Traditional hosting models or Software-as-a-Service and Cloud models Customer Program Management Single point of accountability for contract and service delivery phases Application Outsourcing services provide for the day-to-day operations, support, and maintenance of enterprise applications, relieving clients from the high cost of managing these applications 2013 Unisys Corporation. All rights reserved. 22

23 Unisys Customer Education Unisys Customer Education website New Course Catalogs: ClearPath MCP Course Catalog ClearPath OS 2200 and MCP Specialty Partitions Course Catalog 2013 Unisys Corporation. All rights reserved. 23

24 CEDAE Case Study Business Issue: Streamline Web and Mobile Enablement Provide critical account information and cell phonebased bill payment to an increasingly mobile base of over nine million customers. Unisys Response: eportal and ClearPath Technology Consulting Rapidly integrated Internet and ClearPath applications Streamlined process and improved fleibility and speed posting data and customer services to Web and Mobile Benefits and Results: Efficiency: Reduced web management staff by 30% Simplicity: Replaced compleity with automation Security: Secure mobile access to transactions Mobility: Customers use mobile devices to scan their bills and pay at any ATM Visibility: Public view CEDAE as responsive, modern 2013 Unisys Corporation. All rights reserved. 24

25 Fireside Distributors Case Study Business Issue: Streamline Business Processes Distributor needed to streamline and automate costly, time-consuming manual invoicing and collections processes to improve customer services and supplier management communications Unisys Response: Enterprise Output Manager Implementation Used Unisys Enterprise Output Manager to modernize communications of financial and order information Automatically generates and s PDFs of key documents to customers and suppliers No significant changes to eisting COBOL applications Benefits and Results: Productivity: Saved 40 hours per week through process automation enables higher-value work Costs: Significant cost savings by reducing the need for printed forms, stationery, postage, and labor Revenue: Faster cash collection by getting invoices to dealers via nightly s 2013 Unisys Corporation. All rights reserved. 25

26 Financial Case Study Business Issue: Modernization & Automated Disaster Recovery Implement powerful business analytics Address software development skills concerns Improve Disaster Recovery and IT Security Unisys Response: ClearPath Advisory & Technology Recommendations included DR study and Automation Assessment SOA and Eclipse Jump Start Java Proof of Concept ClearPath Security technologies. Benefits and Results: Recoverability: Improved Disaster Recovery process Modernization: Modernized application development Technology Enablement: Better business analytics Security: Better understanding of ClearPath security capabilities enabled a strengthened security profile 2013 Unisys Corporation. All rights reserved. 26

27 ClearPath Mission-Critical Framework Technology Consulting A Modular Approach Choose the service elements you need and when you need them Application Outsourcing Application Modernization ClearPath Advisory Operational Technology Support Delivering consulting, operations and support services that transform mission-critical data centers, leveraging ClearPath technologies, applications and operations for optimized results An integrated and holistic set of ClearPath services offerings 2013 Unisys Corporation. All rights reserved. 27

28 Unisys ClearPath help you modernize and integrate Visibility is provided by an improved understanding of TCO reduction utilizing integration and automation Agility is provided through enablement of rapid application development and integration Reliability is provided not only by the ClearPath integrated stack, but by our epertise in data center automation and outsourcing 2013 Unisys Corporation. All rights reserved. 28

29 You ve already invested in ClearPath We can help you make best use of the technologies and tools that are included with ClearPath

30 ClearPath Questions? 2013 Unisys Corporation. All rights reserved. 30