Bridges Interfaces Reference

Transcription

1 Bridges s Reference 40 Quarters Info Bendex This interface is used to obtain work quarters information through a Wire Third Party (WTP) request. SSA sends WTP 40 Quarter Credit information to Bridges. Exchanges information between Bridges and the SSA to request Beneficiary and Earnings Data Exchange (BENDEX) for RSDI and Medicare Part A and B in the following situations: Newly active clients who are within 3 months of certification Active clients for whom an SSA response was not received confirming benefits (runs once per month) Clients who lose eligibility for any program (after certification) Clients for whom RSDI information was entered on the Aged/Disability page Frequency or Response Time 1 day runs during a nightly batch process. Daily for new clients and clients who lose eligibility. Monthly for active clients for whom an SSA response was not received confirming benefits. Annually for Cost of Living Adjustments (COLA). BEER interface runs annually, 3 months prior to a client s scheduled review date. How to Find in Bridges > 40 Quarters Info s > Bendex The time period required to obtain work quarters information has been reduced from 3 days to 1 day. The Bendex interface can automatically update information entered on the Aged/Disability Benefits or Medicare Claim Detail pages in Data Collection. The BEER interface has been merged with Bendex, with Bridges. BEER, or the Beneficiary Earning Exchange Reports, is a means to track government-paid income (for federal jobs) received by clients. The Specialist is notified when the requested 40 Quarters information is received from SSA. The Specialist is also notified when SSA shows no available 40 Quarters information for the client, or when the 40 Quarters request failed. The Specialist is notified when IRS Wage and Pension Match (BEER match) is received for an active Cash, FAP, or MA client. \GT209\New ES January 2011\New ES Student Guide\36 Job Aids\Bridges_s_Reference.doc 11/22/2010 Page 1

2 Bridges s Reference CDC Provider Authorization Consolidated DLEG DSS Payments Family Self Sufficiency This interface option is used to identify the CDC provider(s) that have been assigned to a particular child for Child Development and Care (CDC) services. The assigned Provider ID is listed, as well as the care Begin Date and End Date. Displays a consolidated report of a client s employment and income information from the DHS Data This interface option is used to retrieve information about Direct Support Services (DSS) payments have been made for a particular client. When DSS is approved in Bridges, an interface sends information to DLEG so payment can be made. Bridges does not issue DSS payments. It is solely used to determine eligibility and to generate the DHS-4663 Employment & Training Notice. Family Self Sufficiency is used to monitor the FAST (Family Automated Screening Tool) and FSSP (Family Self- Sufficiency Plan) completion date for cash clients. The FAST and FSSP Completion Date and/or Overdue Date can be obtained with this inquiry tool. Frequency or How to Find in Response Time Bridges On-Demand Updated at the same frequency/interval as the DHS Data Updated information is received daily from DLEG. received and updated on a daily basis. s > CDC Provider Authorization Summary > Consolidated s > DLEG DSS Payments > Family Self Sufficiency This interface has not changed with Bridges, and is still obtained from the DHS Data This information not changed with Bridges. Specialists receive when there are discrepancies between the number of hours a provider has billed and the number of authorized CDC hours for a particular bi-weekly pay period. Specialists are notified when Unemployment Compensation Benefits (UCB) information from Consolidated doesn t match UCB information in Bridges. A Task/Reminder is also generated when child support income exceeds the FIP grant amount. The Specialist is notified when FAST or FSSP is overdue for an active or pending Cash EDG. \GT209\New ES January 2011\New ES Student Guide\36 Job Aids\Bridges_s_Reference.doc 11/22/2010 Page 2

3 Bridges s Reference HHC Approved Client Level of Care Manual Trigger Once per year, Bridges receives an active customer file from Energy providers. Bridges matches this list with clients who are actively receiving benefits for certain programs. Bridges then consolidates the list of active clients across all energy providers and sends it to Treasury. Treasury sends Bridges back a list of clients in the list who have been approved for the Home Heating Credit (HHC). This option can be used to identify clients in this list those who have received the HHC for a given time period. This interface is used to obtain information from MMIS regarding the Level of Care a client has received from a particular provider, including the assigned provider, the Level of Care code and description, and the Patient Pay Amount. It is also used by authorized staff to change the existing Level or Care and override a Patient Pay Amount. This interface is used to manually trigger a data exchange for a particular client. For example, it can be used to: Send an absent parent referral or a FIP claim referral to MiCSES Send information to SDA Send information to SSA Frequency or How to Find in Response Time Bridges Updated annually > HHC Approved Client On-Demand processed during a nightly batch process. s > Level of Care s > Manual Trigger Text descriptions for the Level of Care code are used, in addition to the Level of Care codes that were used with CIMS. This is a new interface option. It will only by used by Central Office to manually request information through an interface when an automatic interface has failed. DCH employees are notified when a client s existing Level of Care has ended so that a new Level of Care can be assigned. \GT209\New ES January 2011\New ES Student Guide\36 Job Aids\Bridges_s_Reference.doc 11/22/2010 Page 3

4 Bridges s Reference New Hire Information SDX Individual This interface matches individuals that are part of an active or pending case in Bridges with the individuals in the Treasury New Hires file. The New Hires file contains information that employers within Michigan must report to the Office of Child Support regarding new or rehired employees. This interface sends information about applicants and ongoing clients who receive SSI. SSI Medicaid cases (and the State Supplemental Payment, or SSP, if applicable) can automatically be established based on information received from the SDX interface. SSI Medicaid cases are automatically reevaluated for eligibility changes on a daily bases, and cases can automatically be close, if necessary. Frequency or Response Time received on a daily basis. received and updated on a daily basis. How to Find in Bridges > New Hire Information s > SDX Individual The Specialist must take action by confirming the information with the client, and sending notices DHS-4365 or DHS-4365-A, if required. These forms can be generated using Correspondence > Generate Manual. These forms do not need to be sent if the Specialist already has appropriate income verification. Bridges will automatically assign SSI Medicaid cases to a generic caseload or to a specific Specialist in an office who has been designated to handle these cases. Central Office will use the Create Manual SSI Case Action to manually set-up SSI Medicaid cases in Data Collection, when the SDX interface fails to send complete information. If an SSI Medicaid client receives any other Type of Assistance (e.g., FAP), the SSI will be on a stand-alone case. SSI Medicaid cannot be on a case with any other Type of Assistance. The Specialist is notified when New Hire information has been found and the client s existing employment income information in Bridges is more than 45 days old (based on the CSCD). After the Specialist has taken appropriate action (e.g., to obtain income verification, to update the client s case record in Bridges, etc.) they should manually dispose the Task/Reminder. The Specialist is notified when the SDX interface indicates that a client: Has applied for SSI Has an SSI application status change Has been denied SSI benefits Has an SSI appeal decision A final SSI determination Potential DAC or Early Widow(er) eligibility Is a prison inmate or living in a federal, state, or local correctional facility (so that their Living Arrangement and Level of Care can be reviewed) \GT209\New ES January 2011\New ES Student Guide\36 Job Aids\Bridges_s_Reference.doc 11/22/2010 Page 4

5 Bridges s Reference Services View SOLQ Report This interface is used to retrieve information for a services case in SWSS and ASCAP (Foster Care, Adoption, Adult Foster Care, Child Protective Services, etc.) for a particular applicant or client. This report provides real-time access to SSI and RSDI information. Frequency or How to Find in Response Time Bridges On-Demand Available 6am- 9pm, seven days a week. > Services > View SOLQ Report Bridges generates to notify Specialists when a service case has changed. You can trigger the SOLQ report from the following Logical Units of Work in Data Collection: Individual Household Aged/Disability Benefits Medicare Claim Unearned Income The Specialist is notified when: A child has been removed from the home due to court-order, so that appropriate action can be taken to remove the child from the Bridges case. Demographic information has changed for a CPS client with an active FIP, FAP, MA, or CDC case. A Services FAJ case has been opened for a client, and they have been automatically removed from a FIP and/or MA EDG. Changes have been made to a Services FAJ case that impact the client s information in Bridges. A Bridges client is active in an Adult Services case. In the following situations, the Specialist will receive a Task/Reminder that directs them to check SOLQ: SSI appeal decided SSI decision is final Medicare eligibility / enrollment information is received from DCH The SOLQ report expires as soon as you log out of Bridges. If you need to access report information a second time, you have to request the report again. \GT209\New ES January 2011\New ES Student Guide\36 Job Aids\Bridges_s_Reference.doc 11/22/2010 Page 5

6 Bridges s Reference Reports This process cross matches active recipients with Treasury files established from W-4 records submitted by employers for new employees. This interface option is used to retrieve a complete wage match report for a particular client. Frequency or Response Time Updated at the same frequency/interval as the DHS Data Updated at the same frequency/interval as the DHS Data How to Find in Bridges > > Reports This interface has not changed with Bridges, and is still obtained from the DHS Data This interface has not changed with Bridges, and is still obtained from the DHS Data Wage match information has been received for an active client. Note: The Task/Reminder will be automatically disposed by the system when all wage matches for that quarter have been disposed. \GT209\New ES January 2011\New ES Student Guide\36 Job Aids\Bridges_s_Reference.doc 11/22/2010 Page 6