The Connected Helicopter
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1 The Connected Helicopter 5. Turn Digital insights into business value Stéphanie Bonnefoy-Fourie Head of Connected Services 04 October 2017
2 Content : Turn Digital insight into business value 1. Overcome Data collection to create Information 2. Enhance Business Value through Analytics 3. Develop powerful Analytics 4. Transform Service Offering 5. Big Data and Analytics: Bare necessity or New Business Model?
3 1. Overcome Data collection to create information In-Service Data Data Lake Information + Knowledge Extractor /Stds Process, categorize, Package & present data Analyse info to obtain insights and/or answer specific questions Develop Knowledge + Decisions Take corrective actions Monitor Improvements Big Data Analytics facilities Data cleaning = Value Creation Flight crew Part 145 Part M Manager Data collection can be long and complex before converting to information and value creation. 3
4 2. Enhance Business Value through Analytics Inventory Reliability Data Sources Passengers Data sharing Collaborate Benchmarking Performance Optimize Planning Operations Connect Pilots Zero AOG Aircraft The beating heart of Aviation Predict Material & Repair Forecast Operations Fleet Management Flight & Fleet Watch Digitalize Operations Decide Actionable Items Aircraft environment Processes Risk & Asset Management Skywise is opening the door to unique differentiating opportunities.
5 3. Develop powerful analytics Powerful Analytics require new competencies and close collaboration with Business Experts.
6 4. Transform Service Offering Safety enhancement Fleet availability Fleet performance Benchmark Spares availability Predictive Maintenance Optimized operations cost Optimized cash & inventory Paperless process & data security You help Airbus Helicopter to better serve you Enhanced expertise & know-how capitalization Product performance & reliability Spare needs anticipation, availability Proactive support with increased quality & perf Better customer knowledge We contribute to improve your operations 6 A new business philosophy relying on data sharing and collaboration between Customer and AH.
7 ADDITIONAL SAFETY IMPROVE FLEET AVAILABILITY REDUCE LIFE CYCLE COSTS 4. Transform Service Offering Infinite: Delegate My Operations Delegation, consulting services FlyScan Smart: Optimize My Operations Data analytics services to diagnose & optimize your performance FleetKeeper Easy: Digitalise My Operation Dedicated Business Stream applications and data management To Ease & Digitalise operations Customer Value The Service offer is boosted and renewed through Tools & Annalytics introduction. Smart TechData 7
8 5. Big Data & Analytics : Bare necessity or New Business Model? Digital Transformation is a must for every business Data analytics is a new engine for value creation New business models are to be developed to survive and create growth
9 BACK UP
10 Why is data so important - Turn digital insights into business value both for customers & AH In-Service Data Data Lake New Product & Service concept Analytics 10 Data Exchange Flight hours Engine cycle Landings Exceedance Vibration signals Failure codes Flight spectrum parameters Pax Mission types Discrepancy types Line maintenance performed Scheduled maintenance plan Unscheduled maintenance Applied job card by ATA Maintenance man hours STC installed Locard records List of applied SB/AD List of spare removals Spare consumption & Inventory eordering ewarranty Technical events 100% of AH Connected fleet, standardized interfaces and open data exchange platform will reduce cost and effort to collect In-service and drive analytics Design for availability Full MSG3 with Customer & OEM engine Predictive Maintenance Service by hour contract Smarter and leaner Customer operations Improve safety and reduce incident Optimize operational availability Minimize direct maintenance cost Optimize turn-around-time Optimize spare availability & reduce stock Protect asset value More competitive AH support & services Lean and improve MRO TAT & margin Optimize spare forecast, OTR and reduce stock Improve eficiency of technical support Anticipate training needs Increase intimacy and develop push marketing
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