Viewing Check21/ARC Electronic Block and Exception Item Reports

Transcription

1 Viewing Check21/ARC Electronic Block and Exception Item Reports Overview... 1 Understanding the Layout of Electronic Block and Electronic Exception Reports... 2 Viewing the Electronic Block Summary Report... 3 Contents of the Electronic Block Summary Report...4 Viewing the Detailed Electronic Block Reports... 5 Column Header...6 Block Summary for the Detailed Electronic Block Reports...6 Understanding Special Notations on the Electronic Block Reports...7 Viewing the Electronic Exception Item Report... 8 Column Header for the Electronic Exception Item Report...9 Contents of the Electronic Exception Item Report...10 Information about Exception Items Batch Summary Lockbox Summary Report Summary Viewing the X937 File Failed Batch/Item Report Column Header for the X937 File Failed Batch/Item Report...13

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3 Viewing Check21/ARC Electronic Block and Exception Item Reports Overview A collection of reports are generated and printed automatically when an X9.37 output file is created using the X9.37 output file program. Table 1 describes each report that is generated when an X9.37 output file is created in the system. All of the reports include information about items processed in the block during the current process date up to the time of report generation. Table 1. Electronic Block and Exception Reports Report Electronic Block Summary Report Electronic Block Check 21 Report Electronic Block ARC Report Electronic Exception Item Report by Process Day* X937 File Failed Batch/Item Report Description Summary totals (counts and amounts) of payments and batches that processed in the block during the Check 21/ARC process Information about items included in the block that were converted and formatted for transmission electronically for deposit in an X9.37 file Information about items included in the block that were converted into electronic debit transactions Information about items marked as exceptions that were rejected during workflow processing. Exception items include those items that failed Image Quality Analysis (IQA) standards and items that require special handling, such as item processing rejects and foreign items. List of the batches and items that were not included in the X937 for the current processing date. * Referred to in this documentation as the Electronic Exception Item Report. NOTE: The reports listed in Table 1 can be viewed on screen using the Report Viewer option on the RemitTrac Application Tools ribbon bar. In the Report Viewer, the Electronic Block Summary Report, Electronic Block Check 21 Report and Electronic Block ARC Report are identified by the report code BLOCKTICKET. The X937 File Failed Batch/Item Report is identified by the report code X937FILE and the Electronic Exception Item Report as EXCEPTWORKFLOW. Viewing X9.37 Electronic Block and Exception Reports 1

4 NOTE: Check 21 processing is only performed for a lockbox when both the site and lockbox are configured for Check 21 processing. In addition, ARC items are also processed for the site and lockbox if both the Check 21 Processing and the Account Receivable Conversion options are selected in the setup configuration for the site and lockbox. See the documents Site Setup Options and Lockbox Setup Options in the RemitTrac Setup Manual for information about configuring the site and lockbox for Check 21/ARC processing. Items that do not meet requirements for Check 21/ARC processing are outsorted at Encode. NOTE: The number of copies of the Electronic Block and Electronic Exception Item reports to be printed is defined in the Track Control Configuration File. Understanding the Layout of Electronic Block and Electronic Exception Reports Table 2 describes the general elements of the summary and detailed Electronic Block, Electronic Exception Item and X937 File Failed Batch Item reports Table 2. General Elements of the Reports Element Page Header Report Header Column Header Description Appears at the upper right corner of all reports and includes page numbers of the report and the date and time when the report was created Includes the title of the report and depending on the type of report, may include the bank name and the process (or bank date) covering the period of processing activity Headers that indicate the type of information included in the report Report Contents Summary totals and other information about Check 21 and ARC items within the block 2 RemitTrac Report Manual

5 Viewing the Electronic Block Summary Report The Electronic Block Summary Report shows a summary of the total counts and total deposit and applied dollar value for processed payment items. The report also shows the combined count of batches processed in the block that contain Check 21 and/or ARC items. Figure 1 shows an example of an Electronic Block Summary Report. Report Header Page Header Lockbox IDs Count and amount by lockbox Report Contents Figure 1. Sample Electronic Block Summary Report Viewing X9.37 Electronic Block and Exception Reports 3

6 Contents of the Electronic Block Summary Report Table 3 describes the information that appears in the Electronic Block Summary Report. Table 3. Contents of the Electronic Block Summary Report Element Check 21 Counts Block Total Lockbox Counts Block Total ARC d Counts Block Total Payment Totals Counts Block Total Batch Count Counts Description Total number (count) of Check 21 payments within the block Total dollar value of Check 21 payments processed within the block Total number (count) of Check 21 payments processed for the lockbox Total dollar value of Check 21 payments processed for the lockbox Total number (count) of Account Receivable Conversion (ARC) payments within the block Total dollar value of all ARC payments within the block Total number (count) of all Check 21 and/or ARC payments within the block that were processed for deposit Total dollar value of all Check 21 and/or ARC payments within the block that were processed for deposit Total number (count) of all batches within the block that contain Check 21 and/or ARC items NOTE: The total counts and applied dollars for ARC payments processed for deposit appear in the report under the column heading ARC d. This information appears in the report only when ARC payments are processed in the block. 4 RemitTrac Report Manual

7 Viewing the Detailed Electronic Block Reports The detailed Electronic Block Reports provide detailed information about eligible Check 21 and/or ARC items in the block that were processed on the current process date. These detailed Electronic Block Reports include the Electronic Block Check 21 Report and the Electronic Block ARC Report. Figure 2 displays an example of a page from an Electronic Block Check 21 Report. Column Header Process Date, Deposit Date, and Cut Off time for the deposit Report title, current process date and block beginning/ending process date/time Total dollar value of the payments in the batch System Control (Batch) Number Lockbox ID Applied Amount of each payment Item Sequence Numbers Block Summary Figure 2. Layout of the Electronic Block Check 21 Report Viewing X9.37 Electronic Block and Exception Reports 5

8 Column Header The Column Header for the detailed Electronic Block Reports identifies the types of information included in the report for payments. Table 4 describes the report column headers. Table 4. Column Headers for Check 21 and ARC Reports Column/Data ITEM SEQ R/T ENCODED AMOUNT Description Item sequence number assigned to a Check 21 and/or ARC payment Routing and Transit Number (1) captured from the MICR line of the Check 21 and/or ARC payment or (2) stored in the RemitTrac database if MICR Repair was completed for the payment. Amount from the RemitTrac database that was applied to the Check 21 and/or ARC payment Block Summary for the Detailed Electronic Block Reports The Block Summary is included at the end of the report to show the total number of batches and items and total dollar value for the items and block. Table 5 lists the contents of the Block Summary for the detailed Electronic Block Reports. Table 5. Block Summary for the Detailed Electronic Block Reports Data Description TOTAL BATCHES Total number of batches in the block containing Check 21 and/or ARC items that processed on the current process date TOTAL PAYMENTS CHK21 (or ARC) TOTAL BLOCK TOTAL Total number of Check 21 and/or ARC payments in the block that processed on the current process date Total dollar value of Check 21 (or ARC) payments that processed in the block on the current process date Total dollar value of Check 21 and ARC items in the block that processed on the current process date 6 RemitTrac Report Manual

9 Understanding Special Notations on the Electronic Block Reports In some cases, special notations might appear on the Electronic Block Check 21 and Electronic Block ARC reports to provide details about the processing status of the block, batch or items in the batch. These notations apply only to batches processed for Retail lockboxes. Table 6 contains a list of notations that may appear in a report to provide more information about a batch processed during Check 21/ARC workflow. Table 6. Special Notations on the Electronic Block Reports (Retail only) Notation Description P1.5 Batch processed through Pass and Half workflow [PO] Batch that contains payments only Figure 3 shows a view of the Electronic Block Check 21 Report that shows an example of the notation for a payment-only ([PO]) batch. Notation for Payment only batch Figure 3. Payment Only ([PO]) batch on the Electronic Block Check 21 Report Viewing X9.37 Electronic Block and Exception Reports 7

10 Viewing the Electronic Exception Item Report The Electronic Exception Item Report contains detailed information about items in the block that were marked as exceptions and/or entire batches marked for deletion. Exception items that appear in the report require special handling or require two-pass workflow. The Electronic Exception Item Report includes the following information about items in the block that were marked as exceptions: Items that failed Image Quality Analysis (IQA) standards Item Processing rejects (items rejected by an operator during a workflow process, such as Amount Entry and Reconcile) Foreign items Items processed previously for deposit ( duplicate detect items) Figure 4 shows a sample page from an Electronic Exception Item Report. Bank Name, Report Title and Process Date Page Header Column Header Report Contents Figure 4. Sample Page from an Exception Item Report 8 RemitTrac Report Manual

11 Column Header for the Electronic Exception Item Report Table 7 describes the columns included on the Electronic Exception Item Report. Table 7. Column Header for the Electronic Exception Item Report Column/Data System Control Trans Number Item Seq Number Item Type Operator Initials Procedure Scanline or MICR Line Reason Description System Control Number (batch number) assigned to the batch containing the item Transaction sequence number assigned to the transaction containing the item Item sequence number assigned to the item Item type for the item rejected during processing Initials for the name of the operator who rejected the item Procedure in progress when the item was rejected Scanline (from remittance item or invoice) or MICR line (from the payment) Reason that item was rejected during processing Viewing X9.37 Electronic Block and Exception Reports 9

12 Contents of the Electronic Exception Item Report The Electronic Exception Item Report contains a separate section for each batch that contains items marked as exceptions. The report includes an Item Information subsection for each batch containing exception items, followed by details about each item. The report also includes summary totals for each batch and lockbox, as well as report totals. Figure 5 shows an example of an Electronic Exception Item Report. Item information for Batch for Lockbox 627 Item information for Batch for Lockbox 627 Batch Summary Lockbox Summary Figure 5. Electronic Exception Item Report Item information, Batch Summary and Lockbox Summary NOTE: In the Item Seq Number column, the R tag appears next to the item sequence number (i.e., 1-R) if an operator or the system rejected the item during a workflow process. Foreign items and items that failed the IQA process will not have an R next to the item sequence number. Information about Exception Items The Item Information subsections of the Electronic Exception Item Report show details about the individual exception items and/or batches marked for deletion. Table 7 on page 9 summarizes the detail provided for each exception item. 10 RemitTrac Report Manual

13 Batch Summary A Batch Summary is included at the end of the Item Information subsection for each batch. The Batch Summary shows the item count by type, including Payments, Remits (remittance items) and Scan Docs (scanned documents) rejected from the batch. Lockbox Summary A Lockbox Summary appears in the report after the last Batch Summary for each lockbox. The summary includes the counts for all items marked as exceptions in all batches for the lockbox. The summary includes the total count of items marked as exceptions by item type and the total count of items rejected during a workflow procedure. Report Summary The Report Summary appears at the end of the Electronic Exception Item Report. This summary includes the counts for all items marked as exceptions in all batches processed for all lockboxes. Figure 6 displays a Report Summary from an Electronic Exception Item Report. Report Summary Figure 6. Electronic Exception Item Report - Report Summary Viewing X9.37 Electronic Block and Exception Reports 11

14 Viewing the X937 File Failed Batch/Item Report The X937 File Failed Batch/Item Report contains detailed information about the batches and items that were not included in the X937 output file for the current processing date, up to the time the file is generated using the X9.37 output file program. The following are reasons that a batch/item is excluded from the X9.37 file: MICR information for the item is not valid Front and rear image file do not exist for the item Routing and Transit (R/T) Number is less than 9 digits or has a 4-4 format. These items are only excluded when the Filter RT variable in the X937 Configuration File is set to Yes. Figure 7 shows an example of the X937 File Failed Batch/Item Report. Figure 7. Viewing the X9.37 File Failed Batch / Item Report 12 RemitTrac Report Manual

15 Column Header for the X937 File Failed Batch/Item Report The Column Header on the X937 File Failed Batch/Item Report describes the information contained in the report about the batches or items not included in the X937 output file. Table 8 describes the column header on the X937 File Failed Batch/Item Report. Table 8. Column Header for the X937 File Failed Batch/Item Report Column/Data Bank Lockbox Batch Reason Description Bank Name Lockbox ID System Control Number (batch number) assigned to the batch at Registration Reason that the batch or item was not included in the X937 output file. Includes the item s amount, R/T, Account, aux, trancode, if available. Viewing X9.37 Electronic Block and Exception Reports 13