QUALITY-ENABLED RAPID APPLICATION DELIVERY

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1 HP SOFTWARE & SOLUTIONS QUALITY-ENABLED RAPID APPLICATION DELIVERY Andrey Koshcheev Solution Sales Manager CEE HP Software & Solutions March 15th, 2011 HP 2011

2 A Software Company Unlike Any Other 6th largest software $10 billion company in the world Over invested in strategic M&A 94% of the Fortune % customer satisfaction 90% repeat customers Customers in New product or upgrade released every 3.5 days 3 of the Fortune 5 in all industries #1application quality & security software #1application lifecycle management software with over 4x market share of next 2 competitors use HP Software Security solutions #1 BI solutions at #1 retail, energy, banking & media companies Installed base of nearly customers Market share distributed systems management 50,000

3 Market Leading Solutions IDC Worldwide Automated Software Quality Revenue by Vendor in 09 As the market revenue leader, with a 41.1% share, HP is in a position to disproportionately influence the overall ASQ market. Others (Combined) 32.1% HP (41.1%) Borland 2.9% Empirix 1.9% Compuware 5.3% Microsoft 5.6% IBM (Rational) 11.1% Source: Melinda Ballou IDC, Worldwide Automated Software Quality Forecast Update and 2008 Vendor Shares: Evolving Quality in a Challenging Market (Doc # E) October 2009

4 HP Lifecycle Solutions & Operating Principles COMPLETE LIFECYCLE COVERAGE CORE LIFECYCLE EXCELLENCE PLAN Project & Portfolio SOA Systinet DELIVER HP ALM Quality Center Perform Center App. Security Center RUN Business Availability Deployment Automation Service RETIRE Records Archiving Modular Integrated Heterogeneous Best-in-class HP APPLICATION LIFECYCLE MANAGEMENT Project Planning & Tracking Requirements Definition Versioning & Change Control Development Link to IDE, SCM Defect Mgmt. ALM Foundation Enterprise Release Secure Code Quality Function Perform Secure Process standardization Reporting Extensibility Traceability & Metrics Single Platform Simplified Web Access Technology Agnostic Powerful Automation Quality at the Center

5 HP ALM is a Unified Platform Designed for the End-to-End Application Lifecycle Integrations into Strategy and Planning (PPM, Gov) Requirements Requirements Definition Traceability Requirements Application Lifecycle Project Planning & Tracking IDE, SCM, Build Integrations Process Standardization (i.e. Waterfall, Agile) Development Defect Mgmt Foundation Enterprise Release Secure Development Reporting Quality Functional Performance Extensibility (Open APIs) Security Integrations into Run (Deployment, APM, ITSM) Unified for the Core App Lifecycle, Integrated with the Complete App Lifecycle

6 HP s View: The Complete Application Lifecycle INCREASE ALIGNMENT BEST PRACTICES BRIDGE TO OPERATIONS STRATEGY REQUIREMENTS QUALITY OPERATIONS Demand and Portfolio Business Process Functional United Operations Functional Performance Risk Security 3-WAY TRACEABILITY DEVELOPMENT IDE Source Code MANAGE AND MEASURE THE IMPACT OF CHANGE

7 HP ALM: Managing the Complete SDLC Cycle Including Demand & Test Demand From Demand to Accepted Release In PPMC Test Reqs Requirements Test Plans Bus. Functions High Level Design Test Cases Functional Reqs Managing Testing In QC Detailed design Detailed Design & Build Code Component Test System Integration Test System Test Test Results Defects User Acceptance Test Test Results Defects Test Results Defects Test Results Defects Test Scripts

8 Build for Quality A repeatable quality management process mitigates risk Align with management and stakeholders STRATEGY/ DEMAND REQUIREMENTS MANAGEMENT RISK-BASED TEST PLANNING TEST MANAGEMENT AND EXECUTION Go/ No Go OPERATIONS Strategic demand New applications New services Application integrations Operational demand Defects Enhancements Change requests Enterprise Architecture and Policies SOA Security Integrate with demand Business requirements Functional requirements Performance requirements Security requirements Other nonfunctional requirements Assess and Analyze risk Establish testing priorities Create test plans Create manual test cases Automate regression test cases Identify and customize security policies Create performance scripts and scenarios Execute functional tests Execute security scans Execute tests, diagnose and resolve problems DEFECT MANAGEMENT Connect to production Operational security management Production monitoring Service desk Collaborate with design and development teams

9 HP Application Lifecycle A single platform for managing the application lifecycle Dashboard HP Application Lifecycle Project Planning & Tracking Release Requirements Business Models Test Plan Test Lab Defect HP Unified Functional Testing Performance Optimization Application Security Testing Business Application Validation Services HP QuickTest Professional HP Service Test HP Performance Center HP LoadRunner HP QAInspect HP Business Process Testing Service Test Test Data ALM Platform Single Data Repository Process Standardization Asset Sharing & Reuse Reporting Open APIs (REST) (i.e. Waterfall, Agile) 9

10 Requirements Integrated solution for defining, managing and tracking requirements Key Benefits Business analyst can collaborate on application requirements without fear of overriding other s work Assess overall risk to the business through realtime visibility of test coverage and associated defects against business needs Assess the impact of change before changing requirements Easy adoption by Business Analysts Key Capabilities Define and track multiple requirement types Establish templates to ensure higher quality requirements Manage requirements dependencies Bi-directional traceability from requirements to requirements, tests and defects Manage change requests through formal approval process Familiar rich test editor interface Version Control and Baselining Leverage existing assets in MS Word 10

11 Business Process Modeling Requirements Key Benefits Exact alignment between the defined business process and business requirements Clear understanding of the exact business process and critical paths Clear communication of the business process to development and QA to achieve end to end coverage Key Capabilities Import Business Process Models from industry leading tools Standard BPMN format Automatically generate requirements hierarchy Link requirements to the model Track and trace critical business paths Share BPMs with QA and Development 11

12 Release & Cycle Track and measure the progress and quality of releases and cycles Key Benefits Manage projects and assets against release and cycles Track release progress Gain visibility into release readiness and release quality Compare releases and cycles for continuous process improvement Key Capabilities Manage requirements & tests according to application releases and dev/qa cycles Compare planned vs. actual progress for each application release and cycle Assess release quality across multiple cycles 12

13 HP Sprinter The next generation of manual testing Key Benefits Accelerate manual testing Improved testing accuracy Better communication of defects to development (accelerated defect remediation) Unobtrusive, easy to use user interface Supports exploratory testing Reduce time and resources by testing multiple environments at once Key Capabilities Toolkit Screen capture and annotations, measure objects position etc. Record user actions to support exploratory testing Automatic data injection Mirror testing Log defects with associated information directly into HP Quality Center/ALM 13

14 Key Developer Integration and Collaboration Addressing the developer in their home environment Work directly on ALM/ QC entities within the Eclipse IDE creating traceability between reqs, defects and source code. Work directly on ALM/QC entities within the Visual Studio IDE creating traceability between reqs, defects and source code. Bidirectional synchronization of ALM/QC reqs and defects with TFS bugs and work items. Bi-directional synchronization of ALM/ QC user stories to TeamForge work tasks creating traceability between reqs, defects and source code. Available on ALM/QC Add-ins page Available on ALM/QC Add-ins page Available: 14

15 HP Performance Center Enterprise-class Performance Testing What s New Support for performance requirements and defects Traceability Coverage reports Increased support for COEs (PC is now built on HP ALM platform) Version control Asset sharing Project grouping Topology infrastructure view for system under test PC merge with ALM for single dashboard for application quality across lifecycle Benefits Maximize productivity and collaboration across distributed teams Optimize utilization of resources for performance and quality Increase process adoption and efficiency 15

16 HP Service Test

17 HP Test Data 1.1 Break the Log Jam Of Providing Fast, Compliant Test Data What s New Design data extraction models without SQL expertise TDM Designer visually design data models Mask and manipulate data for testing Automate workflows for data preparation and extraction preview Parameterize and filter data for testing Easy environment provisioning with a few clicks While maintaining referential integrity Support for all major databases Oracle, MySQL, DB2 (new with 1.1) Benefits Get started quickly-- w/o SQL expertise needed Maintain compliance safely mask and manipulate Boost efficiency automated workflows and data preparation capabilities Customizable meet multiple testing needs with parameterization and filtering 17

18 Secure Applications by Securing the Lifecycle Requires a commitment to security assurance at every phase HP Web Security Research Group HP Application Security Solutions Source code validation QA & Integration Testing Production Assessment Fortify SCA QAInspect WebInspect Internal app security research External hacking research Continuous Updates Assessment Platform Enterprise Security Assurance and Reporting 18

19 HP SOA Systinet 4.0 Visibility and Control for Service-oriented & Composite Application Delivery What s New Redesigned user interface User experience based on roles Customize common tasks New lifecycle designer with visual tools Flexible modeling for service components and dependencies Expanded support for enterprise deployments Benefits Faster time to market through visibility Teams can find and re-use components Increase compliance, interoperability and quality through consistent adoption of standards Reduce the cost of managing variability in architecture, code design, policies Remove technical debt Speed adoption of lifecycle best practices across teams 19

20 Biggest pain points in Implementing and Upgrading SAP 20

21 SAP testing: Data Exchange SAP Solution Manager HP Quality Center Business Blueprint Business Requirements Test Objects Documents Test Results Defects / Incidents 21

22 Evolution of Testing Applications 1 st Generation Record and Replay Tools: WinRunner, QuickTest Pro, Functional Testing 2 nd Generation Business Process Tools: BPT from HP 3rd Generation Test Acceleration Tools: SAP Test Acceleration and Optimization (TAO) Testing Effort and Risk Allowed for parameterization Could be run in an unattended fashion Could iterate many times and test many more conditions Required many man hours to record and program each script A lot of duplication of activities High degree of ongoing maintenance Required programming support 22 Allowed for componentizing pieces of test cases Reduced development time of test cases Minimized maintenance due to component concept Drag and drop tests Still had to record test scripts Maintenance at script level still required Required significant programming support Library or pre-built test components for SAP apps Automatically scans the SAP metadata to generate all necessary test components Eliminates record/replay activities Significantly reduces upfront development time while speeding time to ROI Greatly reduces ongoing maintenance due to re-scanning capabilities

23 Hardware in the Loop (HIL) tests automated integration tests with connection to QualityCenter HIL integrations: dspace, Ruetz, etc. 23

24 Delivering results with HP BTO Applications software 31% Reduce outages due to production defects Quality Center Conservative: 28% Probable: 31% Optimistic: 46% 28% Reduce the number and duration of performance degradations Performance Center Conservative: 25% Probable: 28% Optimistic: 42% 10% Reduce the time to market for application and business processes 41% Reduce the time necessary for problem management due to application defects Quality Center Quality Center Conservative: 8% Probable: 10% Optimistic: 12% Conservative: 34% Probable: 41% Optimistic: 47% With HP, we ve substantially improved our application time-to-market and have had similar results in reducing the number of bugs or problems that we have with our applications after deployment. John Novak, CIO Level of improvement based on HP ROI model data from IDC

25 Application Lifecycle Maturity Model A Matter of Business Outcome Level 1 Ad hoc Delivery by heroic individual effort Progress is guesstimated No tools (management by Excel) No common technical policy Quality is highly variable; customer as tester Level 2 Functional Competence Effort is correlated to progress Point tools Intra-project technical policy, manual enforcement Pockets of test automation Consistent quality for projects of like-size Level 3 Functional Excellence Project progress measured by KPI Intra-project sharing, reuse Inter-project tech. policy, manual enforcement Tools with some integration Regular test automation Consistent quality for projects of variable-size ROI aware Level 4 Cross-functional Proficiency Program progress measured by KPI Inter-project sharing, reuse Enterprise tech. policy and automated enforcement Complete requirement traceability Automation across core lifecycle Integrated tool suites ROI expectant Level 5 Integrated Lifecycle Delivery progress integrated into portfolio view (normalized, dynamic) Efficient DevOps connection for application deployment, security, performance IT as integrated supply chain for app. change management Automation across complete lifecycle ROI ensured

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