SHOP IT RFP Update & Review. November 5, 2014

Transcription

1 SHOP IT RFP Update & Review November 5, 2014

2 Agenda How did we get here? Process Review Current Status Next Steps/Timeline Review RFP Evaluation Methodology Summary of RFP Sections

3 SHOP RFP - How Did We Get Here? Process IT Committee Met Weekly in October Staff Presented Key Decision Points for RFP Development (examples: Term of Contract, Hours of Operation for Contact Center, Methods of Accepted Payment) Input Enabled RFP Completion Current Status RFP Distributed to Board Members on 10/31/14 RFP scheduled to be released on Monday, 11/10/14 Responses Due 12/8/14

4 SHOP RFP Timeline Review Exchange Task Sep Oct Nov Dec Ja n Feb Ma r Apr Ma y Jun Jul Aug Sep Oct Nov Dec SHOP RFP Development SHOP RFP Release SHOP RFP Evaluation SHOP Contra ct Executi on ) Completed RFP to Board - 10/ ) Board Review (11/5) and release of RFP - 11/ ) Receive Responses - 12/8 4) Optional Vendor Demos - 1/19-1/23 5) Vendor Recommendation to Board- 1/28 6 6) Board Approval and Negotiations Begin - 1/28 SHOP system DDI 7 7) BeginBuild - no later than 3/2 SHOP Sys tem Go-Li ve 8 5) Go Live - 10/15 Open Enrollment SHOP

5 Review RFP Evaluation Methodology

6 RFP Evaluation Methodology Specific evaluation criteria tied to RFP requirements are identified for each section Detailed cost information will not be shared beyond AHIM Staff in order to protect bidders and AHIM s competitive advantages

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8 1) Introduction Purpose of procurement Use of subcontractors Overview of RFP 2) Schedule Full procurement schedule Question and answer rules Intent to bid requirement Administrative rules from proposal opening to contract negotiations

9 3) Background Info Arkansas Health Insurance Marketplace Arkansas Insurance Department Department of Human Services Health Insurance Carriers Agents/Brokers Information Technology Landscape ACA Impact

10 4) Scope of Work AHIM s vision for solution Marketplace integration Consumer support center Organization and staffing plan Deliverables and key responsibilities Project management Design, Development, and Implementation Breakdown of responsibilities Modifications Financial management Enhancements Project turnover

11 5) Functional, Operational, and Technical Requirements SHOP eligibility and enrollment Plan management Consumer assistance Reporting and noticing Web portal Consumer support center Financial Management Technical requirements

12 6) Bidder Response Requirements Tab 1: Transmittal letter Tab 2: Mandatory requirements checklist Tab 3: Executive summary Tab 4: Corporate experience Tab 5: Organization and staffing Tab 6: Project management Tab 7: Work plan Tab 8: Approach Tab 9: Functional requirements Tab 10: Operational requirements Tab 11: Technical requirements Tab 12: Privacy and security Tab 13: Assumptions of bidder

13 7) Cost Proposal One separate cost proposal must be provided Cost proposal must include executive summary and pricing sheets Cost to be separated between development and ongoing maintenance Both costs broken into yearly costs Includes payment schedule

14 8) Evaluation Process Committee of Board members and key AHIM staff Steps of review process: Mandatory requirements review Technical proposal review Oral presentations Cost proposal

15 9) Contract Terms Conformity with federal and state regulations Three year initial contract with three possible one year renewals Stop orders Contract termination Payment schedule and terms Performance standards and damages Subcontracting

16 10) Appendices A: Vendor Information B: Written Questions C: Proposal Submission Checklist D: Corporate References E: Resume Template F: Staff References Template G: Functional Requirements Matrix H: Operational Requirements Matrix I: Technical Requirements Matrix J: Service Level Agreements and Liquidated Damages K: Objection to Terms and Conditions L: Insurance M: Federal Contract Clauses

17 SHOP IT RFP Review Question and comment period