GLOBAL SAFETY IN SUSTAINABILITY
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1 Growth, Development, Sustainability, Green GLOBAL SAFETY IN SUSTAINABILITY Barry Dambach, Sr Director, Global EHS and Sustainability Alcatel-Lucent
2 EHS COMMITMENT FROM THE TOP MY AMBITION IS FOR ALCATEL- LUCENT TO BE THE RECOGNIZED LEADER IN SUSTAINABILITY AND RESPONSIBLE BUSINESS INNOVATION FOR THE TECHNOLOGY INDUSTRY. Michel Combes CEO Alcatel-Lucent 2013 Sustainability Report
3 INDUSTRY TRENDS A FAST-GROWING INDUSTRY +30% +32% +346% FIXED BROADBAND CONNECTIONS 532 Million 691 Million MOBILE CONNECTIONS 5.5 Billion 7.3 Billion WI-FI PUBLIC SPOTS 1.3 Million 5.8 Million +990% M2M DEVICES 1.1 Billion 12 Billion APPLICATIONS DOWNLOADS 18.2 Billion 41.7 Billion SMARTPHONE SALES 428 Million 1 Billion % +134% +100% ENTERPRISE CLOUD SERVICES* 12 Billion Billion % MOBILE VIDEO CONSUMPTION 429 Million 4.2 Billion * Source: Yankee 3
4 ICT IMPACT THE ENABLING EFFECT ICT can enable a 16.5% reduction in global GHG emissions by 2020 ICT today: about 2% of global emissions ICT: mandatory path for the development of low carbon economy 1.9% emissions Source: IEA, BCG analysis for GeSI SMARTer 2020: The Role of ICT in Driving a Sustainable Future 4
5 2014 SUSTAINABILITY Our priorities and values Customer satisfaction puts sustainability at the heart of our business Eco-sustainability Lead eco-sustainable innovation to provide energy efficient, environmentally sustainable networks and innovative solutions that meet growing bandwidth demands Our people Create a diverse and highly skilled workforce able to meet our customer demands for reliable, quality service Digital inclusion Realize the potential of a connected world by developing and deploying affordable communication solutions for people everywhere, expanding their social and economic opportunities ZERO TOLERANCE for compliance violations Do business only with PARTNERS, including suppliers, contractors who share OUR VALUES Fully engage as CITIZENS OF THE COMMUNITIES where we do business 5
6 SUSTAINABILITY TRIPLE BOTTOM LINE People Profit OPERATIONAL FRAMEWORK Planet 6
7 SAFETY PERFORMANCE DJSI SA 8000 TL 9000 GRI EICC Code of Conduct Grenelle II OHSAS
8 ALCATEL-LUCENT - OPERATIONAL MODEL APAC APAC Field Operations Subcontractors OPERATIONAL MODEL EMEA EMEA Field Operations Employees + Subcontractors AMERICAS AMERICAS Field Operations Employees + Subcontractors 8
9 EHS POLICY Drives EHS improvements that supports the business strategy and realize the company s sustainability goals 9
10 EHS VALUE CREATION Ensure compliance Provide a safe and healthy workplace to work Contribute to business continuity Integrate EHS considerations into business processes Enhance Alcatel-Lucent s image Support product and service positioning Reduce our carbon footprint 10 Provide subject matter expertise
11 SUSTAINABILITY ENVIRONMENTAL (Conserving environmental resources) SAFETY (Conserving human resources) 11
12 SAFETY - AMERICAS Following the rules Not quite... 12
13 SAFETY - EMEA A potential near miss...not quite that obvious 13
14 SAFETY - ASIA Where do we begin? 14
15 GLOBAL SAFETY IN SUSTAINABILITY LEADERSHIP COMMITMENT - Executive Committee involved with Serious Incidents ZERO TOLERANCE APPROACH - Zero tolerance for safety breaches TRANSPARENCY - Communicate Serious Incidents and Lessons Learned LEADING VS LAGGING INDICATORS - Measure leading indicators such as audit findings SUPPLIER COMMUNITY - Set expectations and mentor suppliers to meet safety standards. TRANSPARENCY AWARENESS SAFE BEHAVIOR SUSTAINABILIY 15
16 TELECOMMUNICATIONS SAFETY Personal Protective Equipment KNOWLEDGE FIELD OPERATION CHALLENGES PROCESSES TRAINING 16
17 ZERO TOLERANCE SAFETY PRINCIPLES
18 EHS COMMUNICATION PLAN Developing Global version for Employees (Link via Global EHS page) Subcontractor EHS Manual exists Presentation All employee web-based course Delivering the message EMPLOYEE CAMPAIGN STRATEGY GLOBAL EHS PROCEDURES SUBCONTRACTOR CAMPAIGN Supplier workshop Communicate EHS Expectations Make ALU EHS technical content and training available via external website Align with EHS Procedures and develop training for core EHS topics. Delivery web based Refresher - Annual TRAINING EHS PLAN EXECUTIVES TOP 200 OTHER MEDIA x Engage Monthly Articles REGS Messaging (TV) Posters Web Based short course 18
19 SUPPLIER ENGAGEMENT Set the standard Assess Global Portfolio Questionnaire Communicate Strategy (High volume. High Risk, key countries) Documentation Educate Internal and External Auditors Evaluate Share Conduct Audits Gap Analysis Mentor KPI Audit finding closure Qualify Evaluate Continual Improvement QUALIFICATION MENTORING MONITORING 19
20 SUMMARY LEAD KEY BENEFITS Thought Leader Game changer MENTOR KEY BENEFITS Knowledge sharing Harmonize safety practices QUALIFY KEY BENEFITS Set the bar Mitigate risk VERIFY KEY BENEFITS Audit Continual Improvement 20
21 PEOPLE MATTER. Monitor Knowledge Awareness Care Implement Mindful Process Procedure Comply 21
22 EHS EBOLA WHAT IS OUR ROLE? VIDEO 22
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