Waste Management in Commercial Buildings: Developing Mastery

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1 Waste Management in Commercial Buildings: Developing Mastery AGENDA þ Why talk about waste? þ How do we improve? þ How can BOMA BESt help? þ Who are the key players?

2 Get Moving on your Immovables! þ Buildings account for 25% of all landfilled waste, 50% of all natural resource extrachon, 1/3 of all energy use phew! þ ¾ of all landfills in NA have filled to capacity and closed since 1978 þ Diversion in Ontario is stagnahng at 25% overall, and at 13% for the ICI sector þ 3R RegulaHons, 70% of all waste is generated at work

3 Goals are at odds with our progress. What s missing? Targets: 60% Diversion Performance: 13% Diversion

4 How did we get into this mess? Composition Trends 3Rs Hierarchy

5 Our predicament þ We spend a lot of Hme and energy that isn t as purposeful as it could be þ Our focus has been on recycling alone: we love our metrics and live in an evidenced based world þ We ve focused on targets and forgot about the relahonal aspects of managing waste

6 Typical approach to managing waste What is usually done þ Place blue boxes and other recycling receptacles in common areas þ Arrange for cleaners to remove the materials to a central collechon area þ Engage a hauler(s) to transport material to landfill or a MRF for processing

7 Using BOMA BESt criteria as a management tool not just as a cerlficalon program Get out of our silos! þ Purposeful, integrated approach þ Treat proper waste management as something that ma[ers

8 ABOUT BOMA BESt Program DescripLon þ Average sechon score for waste sechon is 85.5% (compared to 80.7% in 2012) þ Buildings that recerhfy with BOMA BESt achieved 8% increase in waste diversion.

9 BOMA BESt : Why is this an effeclve framework? þ HolisLc approach to building assessment þ Roadmap for operahonal improvement þ Provides the framework for true cost savings þ Requires us to engage with other stakeholders þ Requires us to assess our appehte for change þ It is achon oriented!

10 What are we good at? The low hanging fruit.

11 Let s Get Moving! þ Over half of BOMA BESt CerHfied Office buildings divert more than 60% of their waste from landfill (only 13% overall for ICI) þ We would benefit from a more engaged relahonship to the criteria if they want to truly move toward a landfill free building þ Let s start working with the waste criteria

12 Who do we need to engage with to be successful? New Building ConstrucLon ExisLng Buildings þ þ þ þ þ þ þ þ þ Architects Designers Service Providers Leasing Personnel Building Owner/Manager Tenants of all types Custodial Staff Building Operators Suppliers Build your Green Team þ Designers þ Service Providers þ Leasing Personnel þ Building Owner/Manager þ Tenants of all types þ Custodial Staff þ Building Operators þ Suppliers

13 The key players þ Architects þ Interior Designers þ Leasing Personnel These professionals would benefit from a greater understand of building opera6ons and how people behave

14 The key players Building Owners/Managers Building Operators Custodial Staff

15 The key players Project Managers

16 The key players: facility tenants

17 The key players: food service/retail tenants Coffee Shops Restaurants Retail

18 The key players Suppliers Haulers Processors

19 BOMA BEST Waste Management Criteria #1 Program Component þ Is there a waste diversion program that incorporates the recycling of materials such as: paper & cardboard; bo[les and cans; food waste; and plashcs for occupants, visitors and operahons at the site? Tip: This is a pre- requisite to achieve BOMA BESt! Who to Engage: Key Players ü Office tenants ü Food service tenants ü Retail ü Leasing Personnel ü Haulers ü The public

20 BOMA BEST Waste Management Criteria #2 Program Component þ Are there separate storage/handling facilihes for used paper products, glass, metal and plashc? ü Architects: new construchon ü Haulers Who to Engage: Key Players ü Building Operators

21 BOMA BEST Waste Management Criteria #3 Program Component þ Are there collechon points for sorhng paper, glass, metal and plashc in the areas where waste is generated? þ Ensure they are standardized throughout the facility þ Same material categories, proper and instruchve signage Where to Engage ü Desk side/workstahon ü Areas of greater generahon ü Kitchene[es ü Washrooms ü Kitchens of food service tenants ü Lobbies/common areas ü Custodial staff collechon carts, training Tip: Use clear bags in all recycling bins!!

22 BOMA BEST Waste Management Criteria #4 þ Is there a recycling program for the following: ü Ba[eries? Program Component ü Fluorescent lamps? ü Electronic waste? Note: Don t forget shredded paper, confidengal document destrucgon Who to Engage: Key Players ü Tenants ü Service Providers ü Auditor

23 BOMA BEST Waste Management Criteria #5 Program Component þ Does the building have a composhng program for organic waste? ü Tenants ü Service Providers ü Building Operators (must be managed well) ü Auditor Who to Engage: Key Players

24 BOMA BEST Waste Management Criteria #6 Program Component þ Are waste audits conducted: Annually? (5 points) Every 2-3 years? (3 points) At longer intervals? (0 points) No (0 points) Who to Engage: Key Players ü 3 rd party independent auditor ü Service Providers ü Property Manager þ How do we use the results of our audit? Use audihng as a management tool

25 BOMA BEST Waste Management Criteria #7 Program Component þ Is regular monitoring of waste conducted? Who to Engage: Key Players ü Service Providers of all types ü SpecificaHon Clauses of waste and recycling contractors/tenders ü Invoices ü Auditor

26 BOMA BEST Waste Management Criteria #8 Program Component þ What is the current diversion rate? Who to Engage: Key Players ü Service Providers of all types ü Auditor ü Property Manager

27 BOMA BEST Waste Management Criteria #9 Program Component þ What was the total waste (landfill plus recycling) in metric tonnes for the 12 month period specified? Who to Engage: Key Players ü Haulers: specificahon clauses of waste and tenders, invoices ü Tenants

28 BOMA BEST Waste Management Criteria #10 Program Component þ Are there waste- reduchon targets? Who to Engage: Key Players ü Auditor ü Building Manager ü What is your appehte for change?

29 BOMA BEST Waste Management Criteria #11 Program Component þ Is there a wri[en policy intended to minimize renovahon / construchon waste being sent to landfill? Who to Engage: Key Players ü Haulers ü Project Managers: SpecificaHon clauses ü Disposal reports ü Holding your contractors to account!

30 A mature relationship to our goals Leadership: It s very practical þ þ Our buildings can have all of the bells and whistles but it is how our systems are managed, how we interact and how people behave that ulhmately inform outcomes more than targets, policies or technology alone Engaged people are less likely to try and escape from accountability

31 It s easy. Success is not future bound. þ The world seems immovable, it is not þ It s a myth that this integrated approach won t work in business þ Costs less from haulage to equipment replacement to operahonal Hme, it s much more expensive to do what we are doing þ It s a decisive and strategic approach to engagement

32 Change is not on the agenda it IS the agenda þ þ If we feel that in concert with others we can have an impact, we are more likely to act. Shin the narrahve from what is wrong to what is possible!

33 Contact Us: Angie McMurray Waste Management Specialist McMurray Environmental SoluHons, Inc. T: E: W: Hazel Sueon Manager, Environmental Standards BOMA Canada T: x 103 E: hsu[on@bomacanada.ca W:

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