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1 Laboratory Change Management: Key Elements & Best Practices for an Effective Approach Tom Peterson Health & Safety Manager Global Research & Development The Dow Chemical Company April 14, 2015 Dow.com

2 Dow s EH&S Expectations Protect People & Environment Part of everything we do and every decision we make. Vision of Zero Our goal is to eliminate all injuries, prevent adverse environmental and health impacts, reduce wastes and emissions and promote resource conservation at every stage of the life cycle of our products. Bottom-line Dow Expects Employees to Go Home Healthy and Safe.Everyday 2

3 Layered Approach to EH&S Governance External Regulations and Standards Safety Culture Safe Operations Corporate Expertise Centers Dow Internal Requirements Standards Most Effective Technology Best Practices Business or Function Needs Tailored Approach 3

4 Key Attributes of Dow s Laboratory Safety Culture Pre-task planning Hazard awareness Well defined protocols Emergency planning Leadership engagement Accountability Ownership Communication 4

5 Components of a Successful Change Management Process Identify hazards and mitigate solutions Document potential hazards Use a second set of eyes Tell and show changes Involve experts and experience Communicate 5

6 Dow s R&D Management of Change (R&D MOC) Incident Prevention Hazard Awareness Compliance Safe Operations All experiments evaluated for hazard identification and mitigation Compliance with both internal and external regulations are maintained Changes have the appropriate reviews and approval Documentation related to the change is created or updated Documentation centrally located to ensure accessibility Notification to affected personnel is completed 6

7 MOC Process Overview Identify Evaluate Document Approve Implement Driver for Change Like for Like Based on level of change Pre-start up walk through Changes needed to process New Process Within Operational Ranges Safe Operations Cards Review Team Training Modification New or Different Conditions Procedures Sign off Start up Emergency 7

8 R&D MOC Process 8

9 MOC Trigger Grid R&D Consistently assesses the severity impact of the change Reactive Chemicals Trigger Grid Industrial Hygiene Review/approval level based on risk Environmental Process Safety Safety Collaboratively Developed by Key Stakeholders and End Users 9

10 Example Trigger Grid Topics Emphasis Area: Chemical Changes Hazards to Consider Flammability Reactivity Flammable Solids Health Combustible Dusts Thermodynamics Emphasis Area: Equipment/Area Hazards to Consider Electrical Sources New or modifications to radiation sources Decommissioning a lab/area New or modifications to equipment larger than laboratory bench scale New or modified laboratory bench scale equipment/instrumentation 10

11 Example Trigger Grid Topics, continued Emphasis Area: Equipment/Operating Changes Hazards to Consider Glassware Unattended operation Operating Pressure Metal Non-glassware/nonmetal Operation Change impacts existing safety devices Temperature Ovens or equipment operating at elevated temperatures Cryrogenic materials Ventilation System New ventilation system Using existing ventilation in a new/different way 11

12 Low Level Changes: Safe Operating Cards (SOC) Targeted at low risk, short term experiments Reviewers will be knowledgeable peers Documents the planned chemistry as well as the hazard identification/mitigation plans Walks the researcher through the hazard assessment process, focusing on issues that have caused unplanned events in the past Post the SOC at the hood. Serves as a hazard communication tool to others working in the area, or responding to an emergency 12

13 Example SOC Template 13

14 Example SOC Template 14

15 Example SOC Template 15

16 Benefits of Dow s R&D MOC Process Consistent Methodology Fresh Eyes Review Pre-Start up Review - Lab Walk Through Hazard Identification plus Mitigation Strategies Involves Subject Matter Experts Ties-In With Other Hazard Recognition tools Encourages Collaboration Across Disciplines to Develop Effective Safety Measures Focus on Accident Prevention 16

17 Would you like some more information? 17

18 Questions? Resources: Dow Lab Safety Academy 18

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