Golden Rule #10: Management of Change
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- Charlotte Poole
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1 Golden Rule #10: Management of Change A management of change assessment must always be conducted before implementing any temporary or permanent change to process, equipment or facility..
2 Evaluation of Change Recognition of Change Application of Change Management of changes that occur in the workplace must be performed in order to manage risk. Whether a change is on a large or a small scale, permanent or temporary, it will need to be evaluated for its impact on the management of risk in the workplace. Recognition of what constitutes a change is the key to the success of the program to consistently manage risk. For example, a change to a set-point target in a process system outside of the design criteria may have as much or more impact on risk as an entire change of equipment. It must be recognized that both of these situations require an analysis of risk and subsequent controls put in place. Change can apply to: Facilities : Building Infrastructure Processes : Operations Processing Equipment : Any equipment installed at a site.
3 Management of Change Program People Involved Approval Action Tracking Effectiveness Management of change must be managed by formal programs that have a structured means to evaluate the risk and identify the actions required to implement required controls. Each site must have a structured program in place for this purpose. Teams of people who are well versed with the execution of the structured management of change (MoC) program must be developed at the site. Involvement of a cross-section of people, with varying background, including those who do the work should be involved with the MoC assessment. A process will be required for final approval of each MoC. A tracking mechanism is required for actions plans arising from the analysis so that necessary controls are implemented before the change is made. An audit process will be required to determine the effectiveness of a change once it has been made.
4 The following key questions are suggested for management who must provide the supporting systems for management of change in the workplace. Is there a program in place designed to identify, evaluate and assess the various types of change that can have an impact on workplace safety risk? Five Key Questions for Management Have the criteria for initiating, executing and approving the management of change process been defined? Are there programs in place to familiarize people with what constitutes a change, the management of change process and development of people in the effective execution of the MoC process? Is a system in place to track management of change initiatives and action items that must be complete before a change is allowed to be implemented? Is there a process in place to determine the effectiveness of a change once it has been implemented?
5 The following key questions are suggested for a supervisor who will work with his team to identify and help manage a change. Do I understand the requirements of the management of change program and my role in the process? Five Key Questions for Supervisors Have I ensured that the risks associated with any proposed change in workplace systems, processes or equipment have been assessed, controls defined and approved before it is implemented? Have I checked that persons are trained and familiar with the management of change process and that they understand what constitutes changes in their workplace? Have I made sure that all necessary information and resources are made available to effectively analyze a change that will be applied in the workplace? Have I ensured that that there is follow-up regarding the effectiveness of the change once it has been implemented?
6 The following key questions are suggested for an employee who may have to handle chemicals and hazardous substances in the workplace. Do I know what constitutes a change so that I recognize when a management of change process should be applied? Five Key Questions for Employees Have I received background training on what the management of change process is and how it is to be applied? Are planned temporary or permanent changes that affect my work area communicated with me before they are implemented? Am I or other members of my team given the opportunity to contribute to a change that will directly affect our work? After a change has been implemented, am I consulted to determine how effective the risk controls associated with the change have been?
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