COMPANY OVERVIEW TABLE OF CONTENTS. and maintenance of the solar ener- blished in 2012, is headquartered in. ENcome Energy Performance, esta-
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2 COMPANY OVERVIEW TABLE OF CONTENTS 3 COMPANY OVERVIEW ENcome Energy Performance, esta- and maintenance of the solar ener- blished in 2012, is headquartered in gy power plants. An outcome-driven Klagenfurt, Austria. From the start, attitude ensures ability to proact ENcome has focused on being a truly and react as necessary. independent specialist for the pro- ENcome MANAGEMENT BOARD 4 5 CONTROL CENTER ENGINEERING & ADVISORY OPERATIONS & MAINTENANCE 8 energy power plants. to understanding every detail of solar energy power plants. A The sole focus of ENcome is on optimi- comprehensive approach is zing the output of solar energy power taken to all aspects of site plants and thereby contributing to a management, fault iden- maximized return on investment as tification and operations a strong and reliable partner for the management. plant owners. 9 STANDARDS & CERTIFICATIONS The company has a firm commitment SERVICE OFFERING 6 7 vision of technical services for solar INNOVATION 10 ENcome operates more than one The team of ENcome comprises highly Gigawatt of solar energy power plants motivated individuals with passion, in Europe and Australia, representing entrepreneurial spirit and many years a total asset value of more than 2.5 of experience in the design, enginee- billion Euro. ring, construction as well as operation 3
3 ENcome MANAGEMENT BOARD SERVICE OFFERING DR. ROBIN HIRSCHL Robin already acquainted himself with the theoretical foundations of photovoltaics during his study of physics. For his Ph.D. thesis in the area of computational material science about the electronic properties of solid state surfaces, he received awards such as the Loschmidt prize of the Austrian Chemical-Physical Society. After that, he moved on to the business fundamentals of renewable energy in the Energy and Utilities Team of the strategy and technology consulting firm Booz Allen Hamilton (Booz & Co since 2008, now strategy&, part of PwC), where he supervised many projects throughout Europe, eventually as Senior Project Manager. Since 2007 he has held management positions at top tier Austrian PV companies, such as Kioto Photovoltaics and KPV Solar, before co-founding ENcome Energy Performance in DR. ANDREAS LEIMBACH Andreas holds a Ph.D. from the University of Paderborn and an MBA from the University of Wisconsin-Madison. He has more than 20 years of experience in corporate and investment banking, including Dresdner Bank AG, Dresdner Kleinwort and IKB Deutsche Industriekreditbank AG. In 2010 he co-founded SolarKapital Group, an owner-managed financial services provider which invests equity and know how along the entire value chain of the solar sector. In 2013 SolarKapital invested in ENcome Energy Performance. With a view to the impressive growth of ENcome in the past years and the extended management requirements Andreas joined the management board of ENcome in ENcome understands and offers the full scope of technical services, from acquisition support, technical due diligence, management and rectification of any technical issues through to all aspects of Operations & Maintenance or technical asset management. 4 5
4 OPERATIONS & MAINTENANCE Our offer in the business segment of Operations & Maintenance of solar energy power plants comprises technical, commercial and infrastructural services. ENcome CONTROL CENTER The centralized ENcome Control Center cooperates with locally based plant managers. ENcome 24/7 HOTLINE With a 24/7 dedicated focus on plant operation ENcome ensures that all aspects of plant operations are optimized with performance and longevity in mind. TIME TO RECTIFY MONITORING & REPORTING Solar energy power plants are continuously monitored by the professional control center team. This allows for timely detection of disruptions and errors. Countermeasures can be initiated immediately. Consequently, energy yield will be optimised as down times are minimised. Reporting comprises monthly, quarterly and/or annual performance reports including deviation analysis and maintenance protocols. Moreover and upon request, access to the proprietary monitoring portal ENcome Energy Monitor is granted. This provides all necessary information to closely follow the performance of solar energy power plants. PREVENTIVE MAINTENANCE Electrical equipment needs to be maintained and inspected on a regular basis. This is not only mandatory to comply with certain regulations, it also increases energy yields and the safety of plants. ENcome assures that all requirements are met and acts as your responsible operator. As a consequence of preventive maintenance, errors and downtimes can be reduced. Since continuous preventive action is more efficient than costly removal of errors and corrective maintenance, operating expenditures are reduced and earnings are optimized. Time to react, identify and rectify plant faults is crucial to performance. ENcome takes pride in their expertise to identifying issues and finding the most cost-effective means in resolving them, especially if it can be achieved remotely without attending site. PERFORMANCE OPTIMIZATION & SAFETY ENcome optimizes the performance of solar energy power plants via additional measures specifically targeted to customer requirements. From module cleaning to green keeping and spare part management, ENcome allows for a continuously high energy yield of solar energy power plants. Furthermore, secure operations and compliance with health & safety requirements are essential. If necessary, ENcome also takes action with regard to duty of care, such as snow clearance, the repair of force majeure or vandalism defects, etc. CORRECTIVE MAINTENANCE Should such errors or downtimes occur nevertheless, the ENcome service team quickly reacts in order to minimize further downtimes and production losses. 6 7
5 ENGINEERING & ADVISORY In the business segment of engineering and advisory, we build on our long-term experiences from the operation of PV power plants for the following services: INNOVATION SOLAR ENERGY POWER PLANT INSPECTIONS SOLAR ENERGY POWER PLANT OVERHAUL AND OPTIMIZATION ENcome means turning operational expertise in up-to-date methods of design as well as preventive and corrective maintenance activi- Inspections and E-Checks of solar energy power Analysis and evaluation of as built -status ties. The application-based knowledge is trans- plants according to specific regulations (security system, power plant monitoring, ferred to different R&D projects. Teaming up with Technical reports and expert opinions such as components used, power plant configuration renowned research institutions ENcome turns the yield studies, insurance surveys, technical due and performance, etc.) outcome into improved processes aiming for best- diligence reports, etc. Development and realization of in-class design and KPIs in availability and per- Checks and detailed analysis of warranties and guarantees improvement concepts Realization of repowering concepts formance to the benefit of customer. Major focus areas include but are not limited to the following: UNDERSTANDING OPERATIONAL REGIMES OF INVERTERS In-depth knowledge of normative requi- OWNERS & LENDERS ENGINEERING Evaluation of power plant configurations Construction supervision and technical acceptance of solar energy power plants PV power plant certificates Quality audits Procurement Support Design to Operate TRANSACTION SERVICES Due diligence services for (re-)financing, buy- and sell-side activities Support/advisory for evaluation and negotiation of purchase price General support for (re-)financing, buy- and sell-side activities ENGINEERING & DESIGN SERVICES Site visits Yield assessment Simulations with PVSyst and PVSol Acquisition design Preliminary planning Full detailed construction design Ready to build drawings EPC and O&M Technical Contract terms Refurbishment projects / Repowering Performance improving Upgrades Security System Concepts Planning and execution of PID recovery measures INTERPRETATION OF STRING MEASUREMENT RESULTS Understanding wide spread pv arrays is key to ensure high performance of solar energy power plants. We see lots of measurement activities in the O&M sector but rarely correct interpretation. Internal knowledge share within the team of solar experts helps us to draw the right conclusions and take well-timed preventive actions. HEALTH CHECKS FOR PV PANELS By use of up to date methods in visualization and assessment of module internal defects like cell cracks or Potential Induced Degradation (PID) in-house elelctroluminescence or UV- fluorescence measurements are applied. Again, correct interpretation of measurement results based on long-term experience helps to make the best out of these innovative imaging rements allows for improved operational behaviour of PV inverters in order to boost their availability. For example, a MW-generator s operation should not be stopped by a single rodent bite into a cable sheath. TRACKING TEMPERATURES In power electronics increased temperatures of today often indicate the failure of tomorrow. Knowledge of the most sensible points is key to observe and develop methods to track temperatures very cost efficiently. BIG DATA ANALYSIS Correct interpretation of monitoring data from the control center is essential to make operation results transparent. Big data analysis methods are increasingly applied to identify trends and find patterns that allow for the planning of predic- procedures. tive measures improving availability. 8 9
6 STANDARDS & CERTIFICATIONS INDIVIDUAL NOTES The service offering of ENcome is continuously adapted to the current regulatory and customer requirements. Customers are to be convinced by the quality of work results and occupational safety and environmental responsibility. ENcome is constantly able and keen to extend its customer base on the basis of recommendations of existing customers and market participants. For this reason, ENcome Energy Performance currently is certificated to the following: ISO9001 ISO14001 OHSAS18001 ISO 9001:2015 ISO 14001:2015 BS OHSAS 18001:2007 No.19187/0 No.03410/0 No.01947/0 Additionally, ENcome has received TÜV certification (TÜV Rheinland specification QMA )
7 ENcome Energy Performance GmbH Lakeside B08b 9020 Klagenfurt Austria
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