Career Development: Paving the Way. Heather Lyons-Burney, Pharm.D. Clinical Assistant Professor UMKC School of Pharmacy

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2 Career Development: Paving the Way Heather Lyons-Burney, Pharm.D. Clinical Assistant Professor UMKC School of Pharmacy

3 Disclosure and Conflict of Interest Heather Lyons-Burney has no personal or financial conflicts of interest to disclose.

4 Pharmacist Objectives At the conclusion of this program, the pharmacist will be able to: 1. Recognize opportunities in the pharmacy profession that align with a pharmacist s career goals. 2. Identify personal character traits that promote future success. 3. Describe how to create a personalized pathway for future career development.

5 Technician Objectives At the conclusion of this program, the technician will be able to: 1. Recognize opportunities in the pharmacy profession that align with a technician s career goals. 2. Identify personal character traits that promote future success. 3. Describe how to create a personalized pathway for future career development.

6 Evolution: Scope of Practice Beyond traditional dispensing Chronic condition management Acute disease management Public health preventative efforts

7 Evolution: Career development 1972 Career Ladders in Health-Care 1980 s Pharmacist career ladder programs 1995 ACCP guidance white paper 2010 ACCP updated white paper 2012 ACCP Professional Development Pathways

8 Evolution: Advanced Practice Opportunities Professional Organizations Mission and Vision statements -Promoting role of pharmacists on the health care team -Advocating for the profession

9 Evolution: Advanced Practice Opportunities Professional Organizations Mission and Vision statements -Promoting role of pharmacists on the health care team and technician s expanding support role -Advocacy

10 Evolution: Advanced Practice Opportunities Professional Organizations Mission and Vision statements -Promoting role of pharmacists on the health care team and supporting pharmacy technicians -Advocacy

11 Evolution: Advanced Practice Opportunities Professional Organizations Mission and Vision statements -Promoting role of pharmacist s on the health care team Are these too ambiguous? Do they give a clear path for an individual? Bottom Line: Individuals must be engaged.

12 Evolution: Advanced Practice Opportunities Career Ladders within organizations Community settings vs Inpatient settings vs Academic settings

13 Evolution: Advanced Practice Opportunities Career Ladders within organizations Identify barriers: - consider both individual and systems level factors to integrating services or promoting professional development

14 Evolution: Advanced Practice Opportunities Career Ladders within organizations Typical Criteria for Pharmacists: Demonstrate excellence in specific categories - Level of training or experience - Pharmacy practice - Drug information - Education (precepting) and scholarship (research) - Leadership

15 Evolution: Advanced Practice Opportunities Career Ladders within organizations Typical Criteria for Pharmacy Technicians: -CPhT Demonstrate excellence in specific categories - Dependent upon the practice site -Inpatient Ex: aseptic technique training -Outpatient Ex: specialty training

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17 What successful pharmacists and technicians should be

18 What a successful pharmacist or technician should be : Innate characteristics Versus Cultivated characteristics

19 What a successful pharmacist or technician should be : Innate characteristics - related to personality traits

20 What a successful pharmacist or technician should be : Innate characteristics Adaptable Optimistic Ambitious Persistent Caring Selfconscious Cooperative Resourceful Efficient Honest Empathetic

21 What a successful pharmacist or technician should be : Cultivated characteristics... Those developed over time through: - practical experience - formal education - specialization - mentor influence - personal and professional development

22 What a successful pharmacist or technician should be : Cultivated characteristics... A diverse set of skills often developed over time... FIVE components

23 What a successful pharmacist or technician should be : Cultivated characteristics... ONE Problem-solving and critical-thinking skills Clinical knowledge Setting professional goals Management and operations skills for promotion of pharmacy-driven initiatives

24 What a successful pharmacist or technician should be : Cultivated characteristics... TWO Professional skills

25 What a successful pharmacist or technician should be : Cultivated characteristics... THREE Interpersonal skills

26 What a successful pharmacist or technician should be : Cultivated characteristics... FOUR Character

27 What a successful pharmacist or technician should be : Cultivated characteristics... FIVE Work-life balance

28 What successful pharmacists or technicians should do

29 What successful pharmacists should do Be patient care advocates Provide drug information Seek leadership opportunties Advocate to advance the profession

30 What successful technicians should do Be patient care advocates Seek leadership opportunties Advocate to advance the profession

31 What successful pharmacists should do Accreditation Council for Pharmacy Education (ACPE) guidelines state that Schools of Pharmacy must teach and assess -leadership skills -interpersonal skills -management skills

32 How do you advance? Career Steps

33 Career Steps Portfolio building CV building

34 Career Steps: Advanced Practice Opportunities for Pharmacists Post-graduate residency training (PGY1, PGY2, Fellowship) Specialty training - CDE, DASPA,TTS, others Board certification BPS, BCGP, BCACP, cardiology, critical care, psych, ID, pediatric, others

35 Career Steps: Advanced Practice Opportunities for Technicians Become a CPhT ex: PTCB Specialty training ex: PCCA

36 Career Steps What s your Mindset?

37 Career Steps What s your Mindset? Fixed or Growth Fixed: A belief that your qualities are carved in stone Growth: A belief that your qualities can be cutlivated

38 Career Steps What s your Mindset? The type of leader in a thriving company is self-effacing, looks at all failures, maintains faith that they will succeed Jim Collins; Good to Great

39 Career Steps What s your level of GRIT?

40 Career Steps What s your level of GRIT? Passion and Perseverance Drivers for Passion: Interest Purpose

41 Career Steps What s your level of GRIT? Perseverance Have a fierce resolve in everything you do. Demonstrate determination, resiliency, and tenacity JPMorgan Chase manual, How We Do Business

42 Career Steps What s your level of GRIT? Skill and talent need effort Talent x effort = skill Skill x effort = achievement

43 Career Steps What are your Habits?

44 Career Steps What are your Habits? The Power of Habit Creating habit cues and Recognizing small wins

45 Action steps for advancement Deciding to act Setting the stage Executing the service Sticking to it Continuing to grow

46 Career fulfillment: Inclusion Influence Impact

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48 Resources 1. Erickson AK. Technology: Will it help or hurt the future of pharmacy practice? Pharmacy Today 2015;21:4,6. 2. Dikun JA, Crumby AS, Shahpurwala Z, Hall J, Charrois TL, Rosenthal MM. Understanding pharmacist success in practice: A scoping review. J Am Pharm Assoc. 2016;56; Duckworth A. Grit: The Power of Passion and Perseverance. 1st ed. New York: Scribner; Dweck CS. Mindset: The New Psychology of Success. 1st ed. New York: Random House; Pestka DL, et al. Strategies and steps fostering the success of medication management services in community pharmacies. J Am Pharm Assoc. 2016;56; Shord SS, et al. ACCP White Paper: Desired professional development pathways for clinical pharmacists. Pharmacotherapy 2013;33(4):e Lee M, et al. ACCP Template for Evaluating a Clinical Pharmacist. Pharmacotherapy 2017; 37(5):e Kanter RM. The Only Three Career Steps That Matter. TEDx BeaconStreet. Jan 10, Clements R. What they don t teach you about career fulfillment in school. TEDx Kelowna. Oct 28, Heavner MS, Tichy EM, Yazdi M. Implementation of a pharmacist career ladder program. Am J Health-Syst Pharm. 2016;73:

49 Post-Test Questions: 1. Local and national pharmacy organizations provide advocacy and promotion of the pharmacist s role in patient care and support technicians by which of the following? a. Offering tools and resources for advancing patient care in multiple settings b. Providing educational opportunities c. Providing opportunities for leadership d. All of the above

50 Post-Test Questions: 2. Successful pharmacists and technicians have been described as having various innate characteristics, which can be summarized as which of the following? a. Being a team player b. Having a large ego c. Having natural talent d. Being an independent thinker

51 Post-Test Questions: 3. Literature suggests that successful pharmacists and technicians are not only patient care advocates, but they also do which of the following? a. Work independently of other health professionals b. Advocate to advance the pharmacy profession c. Achieve multiple college degrees d. Avoid setting specific goals

52 Post-Test Questions: 4. A pharmacist or technician with a Growth Mindset is described as which of the following? a. Believing that your qualities are set from birth b. Understanding that your weaknesses cannot be changed c. Finding success in learning and improving from mistakes d. Avoids looking at personal or corporate failures

53 Speaker Contact Information Heather Lyons-Burney, Pharm.D. Contact: Office: