Krakow Center IBM Corporation

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1 Krakow Center 2011 IBM Corporation 1

2 ABOUT US Business Transformation Outsourcing (BTO) combines process, people and technology transformation in an outsourced delivery model. Rather than just taking over a client s existing processes, IBM draws on its industry expertise, intellectual capital and engagement experience to achieve both cost efficiency and enterprise optimization through continuous strategic change. The IBM BTO in Krakow was founded in 2002 and is a strategic part of IBM s global delivery footprint. Currently, over 1400 people work in the Center serving several international clients from over a dozen countries, offering unique solutions, knowledge and expertise. Our employees, their knowledge, experience, education and dedication are our main asset. Over 85% of our employees have university degrees and speak more than 24 languages including English, French, Dutch, Spanish, Catalan, Portuguese, Italian, English, German, Swedish, Danish, Finnish and Latvian. Many of our employees have Polish as well as international financial and accounting qualifications, including: ACCA, MBA, and Chief Accountant. The development of our staff is a key focus therefore we have created a unique development environment for both university graduates as well as people with previous work experience.

3 Job areas With IBM, you ll have more than a job. You ll be working with a world-leading organization, where you ll be supported, respected, and rewarded for the contribution that you make to our business. You ll be challenged too. With the opportunity to test and develop your knowledge and skills, you ll create innovative solutions for clients across the globe. There s no limit to how far your ambition could take you. Working at IBM BTO Krakow will give you the opportunity to put your finance and accounting skills to work for some of the highest-ranking companies. Now help us continue to make a difference for our clients. And we ll help you turn your qualifications and talent into an inspiring and rewarding career. We are looking for graduates with economic education and language skills or professionals with 1-3 years experience in accountancy sector. Take a closer look at the different opportunities we have on offer to decide which is the right one for you: Finance & Accounting If you are a person set on the deepening their competence in the field of accounting, the work in the F&A area is the perfect solution for you. This department provides complex accounting solutions for our customers in such areas as: liabilities, tangible assets, financial analyses, tax settlement, and also reporting and controlling. Career path The role of a Junior Accountant is open to candidates who are either in the final year of their higher education or who have already completed their higher education course. Little experience in the area of accounting is not an issue for us since what we believe is essential is the motivation and the will to acquire knowledge in the field of finance and accounting. Employees in this role may be promoted to the role of Accountant and subsequently Accounting Expert. Team leaders are responsible for accounting issues as well as the coordination of the work process of their teams. The end-to-end customer service process is supervised by a manager.

4 Order - to - cash If what you re looking for is to make the most of your interpersonal and negotiation skills, your ability to solve problems and your fluency in foreign languages as well then the Orderto-Cash role is the right one for you. This area covers a number of elements of the client liabilities management process such as: order posting, process monitoring for the flow of receivables, negotiating terms of payment, and representing customers in relations with their contractors. Career path: The roles of Collector and Dispute Coordinator have everything to do with maintaining a positive work relationship with our clients' contractors as well as solving issues arisen in the course of the transaction process. You don t need to demonstrate years long experience, what matters to us is the ability to establish connections and seek the best possible solutions for both parties. Knowledge and experience are substantial assets for those candidates applying to the job of Credit Manager whose role is to make key decisions related to the financial policy adopted with regards to the client's contractors.

5 Applying to BTO Krakow We are currently accepting applications for a whole range of opportunities. The selection process may take usually between 2 and 4 weeks and will differ slightly depending on which type of role you are applying for. Our Recruitment team will be able to advice and you will receive further details of what to expect during the process once you have passed the application screening stage. Recruitment process in IBM BTO: Applications with the consent for processing of personal data can be sent via: - an on-line form available at: STEP 1 On-line application. STEP 2 Interview with recruitment professional and languages tests. STEP 3 Interview with project manager or team leader. STEP 4 Communicating the decision. Our Recruitment team will inform you of the outcome of your application.

6 Internship Programme in IBM BTO BCS Ltd. If... You are III, IV, V year economical, financial, and accountancy studies You speak very well at least one of the following languages: English German French Spanish Dutch Italian Portuguese Hungarian Czech Slovakian Finnish Danish Norwegian Swedish Romanian Hebrew You know MS OFFICE (MS Excel) You are interested in finance and accounting You like to work in a team You would like to develop yourself You are available 20 hours per week We offer: Trainee in financial-accounting outsourcing departments in International Corporation. Opportunity to use your knowledge in practice Possibility to use business know-how Friendly, experienced team guarantees nice work atmosphere Unpaid trainee for 1-3 months For the best Interns we are able to offer full time job at IBM BTO We would like to invite you to take part in recruitment process Send us your CV: praktyki@pl.ibm.com We will contact selected candidates via phone or Be prepared for: Language tests meeting with team leader administration meeting: contract signing, medical exam, BHP internship program presentation opinion after internship is finished

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