TRANSLATIONS & INTERPRETING SERVICES

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1 TRANSLATIONS & INTERPRETING SERVICES

2 OUR WORKING AREAS The translation services offered by Promoest have always been the best in terms of quality and professional competence. Promoest was established in 1991, continually growing at a rapid pace and becoming leader in Italy in providing professional translation services for major business concerns and not only. Our mission: to provide high value-added translation services on any corporate issue in a foreign language. WE GUARANTEE PUNCTUALITY, QUALITY, RAPIDITY AND CONFIDENTIALITY.

3 OUR WORKING AREAS Promoest has gained solid and proven experience in managing projects covering a great number of services. With offices in Milan, Genoa and Shanghai, Promoest confirms its international standing, aimed at satisfying all the customers requests, paying particular attention to the translation of: Legal Documents: Contracts / Financial Statements / Minutes of Board Meetings / Certificates / Standardization certificates Medical / Pharmaceutical Documents Technical manuals in a wide range of industrial sectors / Instructions Booklets / Use and Maintenance manuals / Warning notices Press office documents / Business translations Magazines

4 OUR CUSTOMERS AVANADE ITALY AZIMUT BENETTI AXA REIM GENERALI AM D APPOLONIA SPA DELOITTE - STUDIO LEGALE ASSOCIATO TECHINT ITALIMPIANTI LEONARDO SPA FINCANTIERI CANTIERI NAVALI ITALIANI TOSHIBA T&D EUROPE RIELLO VARINELLI RECKITT-BENCKISER TOTALERG MOTEURS LEROY SOMER UNIVERSITÀ BOCCONI POLITECNICO DI MILANO ESAOTE IMAGRO AW EVENTS NEW BUSINESS MEDIA EDIFIS A2A ECONOCOM INTERNATIONAL ITALIA SPA NEXIVE SERVICES LATAM LINHAS AÉREAS SHELL ITALIA EPTA REFRIGERATION UNIVAR RECORDATI MITEL SCHWEIZ HEINEKEN ITALIA SYNGENTA HEINZ ITALIA BOERO PROMOS COMITATO EXPO 2015 COMUNE DI MILANO THE FLEXX LAW FIRM

5 QUALITY ASSURANCE No product or service is ever delivered to our customers without having passed all the established Quality Assurance controls, guaranteeing a high quality standard. Promoest Project Managers are assigned with the management of technical and human resources, the setting of the operating methods and processes and the performance of the required verification checks. They are likewise responsible for the assessment of the results obtained, concerning product quality and customer satisfaction. Each translation, page layout or other service provided is subject to standard controls as well as to specific checks agreed in advance with the customer.

6 PROMOEST: A CERTIFIED COMPANY Promoest working procedures are in line with the Feder.Cen.Tr.l. quality manual models. Promoest was one of the first companies of the sector to adopt the ISO 9001:2008 Quality Management System standard. It is also a member of FederLingue and GALA. We apply the Code of Conduct for the language services industry 2017 drafted by Federlingue together with the Chamber of Commerce.

7 OUR COLLABORATORS The translators working with Promoest are members of AITI and ANITI and have at least five years of experience. Some of them are teachers at universities and schools for interpreters, and many are registered with their local law court as sworn translators. EACH TRANSLATOR TRANSLATES ONLY INTO THEIR MOTHER TONGUE.

8 WORKING PROCEDURES 1. QUOTATION PLANNING AND PREPARATION During the preparation phase, translations are assessed and classified according to the following criteria: Cultural, scientific and technical competence required to understand and make the text clearer in the target language. Specific Terminology; Style. Such assessments are made by the Project Managers who follow each project from the beginning to the end.

9 WORKING PROCEDURES 2. SERVICE PERFORMANCE We always seek to satisfy our customers needs as far as the work schedule is concerned, compatibly with the time available to our collaborators. At times, speed is just as important as quality, both in preparing and setting up the work and in the execution and delivery. Where possible, thanks to the cooperation of our customers, we provide our translators with reference documents and glossaries as well as expert advice.

10 WORKING PROCEDURES 3. PREPARING THE GLOSSARIES Each customer often adopts the specific terminology typical of the sector in which it operates. We complete and update glossaries for each customer to assure maximum terminological consistency. For this puropose, we also use a special terminology management software.

11 WORKING PROCEDURES 4. SERVICE REVIEW AND CONTROL This is where the Project Managers come into play, checking the translated texts to guarantee maximum quality. Our Project Managers are qualified consultants: they have a university degree, proficiency of at least two foreign languages, constant education and they are expert in using management systems and Office programs. They also select the best resources for each project, operating as a link between the customer and the Promoest competence chain. We pay attention to the page layout of the original text when translating and we provide a page layout service with specific programs upon request.

12 LANGUAGE PAIRS WE WORK WITH European Languages: English, French, German, Spanish, Portuguese, Dutch, Greek. Scandinavian Languages: Danish, Norwegian, Swedish, Finnish. Slavic Languages: Russian, Polish, Czech, Slovak, Hungarian, Bulgarian, Romanian, Serbian, Croatian, Slovenian, Albanian. Baltic Languages: Lithuanian, Estonian, Latvian. Middle Eastern Languages: Arabic, Persian, Hebrew, Turkish Asian Languages: Chinese, Japanese, Korean And other Rare Languages

13 SWORN TRANSLATIONS Promoest has gained experience in Sworn Translations for private as well as Company documents. Promoest can offer: Asseveration Services at the Court of Milan and Genoa Legalization Services at Public Prosecutors, Embassies and Consulates

14 ADDITIONAL SERVICES Transcription of texts from audio and video support from Italian and other languages Proofreading service for already translated texts Editing service

15 CONTACTS TRANSLATION OFFICE MILAN Piazza Piemonte, Milan Tel Mail: traduzionimi@promoest.com TRANSLATION OFFICE GENOA Via G.B. D Albertis, 12/ Genoa Tel Mail: traduzioni@promoest.com

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