For Blue Cross and Blue Shield of North Carolina Employer Groups

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1 For Blue Cross and Blue Shield of North Carolina Employer Groups BENEFITFOCUS is an independent company that has contracted with Blue Cross and Blue Shield of North Carolina to provide electronic health plan enrollment services. Copyright 2010 Benefitfocus.com, Inc. All rights reserved. BENEFITFOCUS and the BENEFITFOCUS LENS LOGO are registered trademarks of Benefitfocus.com, Inc. ebenefitsnow SM is a Service Mark of the Blue Cross and Blue Shield Association.

2 What is ebenefitsnow? Simplifies the enrollment experience Web-based system eliminates paper enrollment Access benefit information 24/7 Eliminate need to send paper forms Available at no cost

3 Make Year-Round Changes Quickly & Easily New hire benefit elections New hire declinations Terminations Life event changes Address changes Rehires

4 Simplify Complex Transactions with Wizards New hires Employment terminations Rehires Category changes Multiple enrollment period transactions Dependent additions

5 Enforce Eligibility and Coverage Rules Benefit packaging and eligibility Coverage level rules Life events or other off-cycle changes New hires, employment termination, rehires, COBRA PCP and age restrictions Business Rule Definition: By carrier, benefit type, benefit plan and employee categories

6 User Roles HR Administrator Manage all employee s benefits All Business Rules enforced Administer new hire transactions Improve data accuracy Employee Enroll in benefits Make life event changes Make changes to personal information 24 hours, 7 days a week access

7 Eliminate Data Entry with Employee Self-Service Employee Home Screen and Plan Selection

8 Support All Types of Enrollment Scenarios New Employee Role Design Coming Soon

9 The HR Administrator How to Manage an online To-Do list Search for an Employee Add an Employee Enroll an Employee Terminate an Employee View Employee Reports

10 Manage and Organize Tasks Online HR Administrator Home Screen

11 Search and View Employee Records Search from the HR administrator home screen Select an employee to view detailed information

12 View Employee Homepage Select tabs to update and change employee data HR Administrator View Employee Home Screen

13 Add an Employee HR Administrator Home Screen

14 Enter and Update Employee Demographics HR Administrator View Add New Employee Screen

15 Enroll Employees Online Select an employee s plan

16 Review and Approve Employee Changes HR Administrator View Employee Home Screen

17 Terminate Employment 1 Select Terminate Employment from Employee Homepage 2 Enter date of termination - benefit end date will calculate automatically 3 Select Save and Go to Summary

18 Create and View Comprehensive Reports Select Reports tab on Homepage HR Administrator Reporting

19 Provide Employee Confirmation View and print employee reports Detail reports Benefit summary reports History reports with time and date stamps Employee Benefit Summary Report

20 All Your Benefits. One Place. Employees, HR Administrators and Brokers Benefit Providers HR and Payroll Systems

21 How To Get Started Signing up for ebenefitsnow is easy: - Go to the Online Service Agreement sign-in page: Access Code: NC After you submit the Service Agreement, a member of our Implementation Team will contact you to set up your account and conduct training.

22 For Blue Cross and Blue Shield of North Carolina Employer Groups BENEFITFOCUS is an independent company that has contracted with Blue Cross and Blue Shield of North Carolina to provide electronic health plan enrollment services. Copyright 2010 Benefitfocus.com, Inc. All rights reserved. BENEFITFOCUS and the BENEFITFOCUS LENS LOGO are registered trademarks of Benefitfocus.com, Inc. ebenefitsnow SM is a Service Mark of the Blue Cross and Blue Shield Association.

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