Poczta Polska Voluntary Redundancy Program
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1 Poczta Polska Voluntary Redundancy Program The European Social Dialogue Committee for the postal sector Project Mobilising social partners in a new context Final conference Bucharest, May 2016
2 Agenda Market trends which impact business Most significant changes on the market Our Business Poczta Polska Group Our Corporate Values Voluntary Redundancy Program basic information Voluntary Redundancy Program in figures Poczta Polska 2020
3 Regulatory Economic Technological Social Social and cultural and cultural Market trends which impact business Values Healthy lifestyle Age is of lesser importance Everyday life pragmatism Positive relations with people and firms Creation, cocreation Personalisation Digital generation Multi-channel communication Fragile brand loyalty Brand selection through reputation Word of mouth marketing Citizen of the World Village to city migration Socially responsible organisations Access of more importance than possession Internet of Everything Mobile devices Big data Cloud computing Automatic identification E-communication 3D print Automation - self service Mass services automation Sustainable GDP growth Growth of wealth Law interest rates Enterprise cost optimization Euro introduction Globalisation E-commerce development Decline of traditional correspondence Availability and prompt delivery 20 Competition for officially designated operator More flexible labor laws Cross-border trade ecommerce Universal services limitation Restrictive lending policy Transparency
4 Most significant changes on the market Poczta Polska Group operates on a highly competitive market driven by many intense changes E-substitution perspective of lowering impact of letter (traditional letter) and traditional financial services markets (mainly money transfers) - 10% 1 E-substitution effect on Poczta Polska S.A. volumes in % 4 Increase in documents sent to e-deklaracje system (2015) Liberalization of postal market - full opening of Polish postal market since 1 st Jan 2013, Poczta Polska as Designated Postal Operator until 2025 E-commerce and CEP markets development (parcel, express and courier services) + 15% 2 Increase in Polish e- commerce market (2015r.) + approx. 7% 3 Increase in CEP volumes in Poland (2015) Development of insurance and financial services - with low interests rates in Poland - Additional problems with changing regulations 1. Estimated influence of e-substitution on Poczta Polska volumes 2. Online retail in Poland. Analysis and prognosis of development of e-commerce market in by PMR company 3. Own study 4. Own study based on Ministry of Finances reports
5 Synergy of Poczta Polska Group Our Business Poczta Polska Group Poczta Polska Group consists of specialized companies, dedicated to develop strategic business areas especially banking and insurance services, following by new initiative for digital services. In order to realize strategic objectives, Poczta Polska will take maximum advantage of synergy effect. eservices: Poczta Polska Usługi Cyfrowe (envelo.pl) Financial services: Bank Pocztowy PTUW Pocztowa Agencja Usług Finansowych Pocztylion Back-office: POSTDATA POST-TEL 5
6 Our Corporate Values Reliability Activity Championship Trust Efficiency
7 Voluntary Redundancy Program basic facts First edition in 2012 Five editions completed (from 2012 till 2015) Sixth edition is fulfilled right now For employees who can leave the company and get preretirement benefits, especially for administration, support and management staff Cash benefit (depending on years of service/seniority in Poczta Polska): a) severance pay b) voluntary compensations ca emplyees (in FTE) left Poczta Polska ( ) 7
8 Voluntary Redundancy Program in figures Voluntary Redundancy Program in figures Total Posts Posts Posts Posts Posts 2 148, , , , , , , , , , , , ,00 500,00 0,
9 Voluntary Redundancy Program in figures Age structure 2 500,00 Number of posts 5,9% 5,3% 2 000,00 16,4% , ,00 55,2% 17,2% ,00 Gender 3 000, ,00 0, Number of posts (total) 2 000,00 33,3% 1 500,00 Female Male 1 000,00 66,7% 500,00 0,00 Female Male 9
10 Voluntary Redundancy Program in figures Employees who left due Proffession % to VRP Management 235,75 6,3% Front Office 1 178,89 31,4% Back Office 2 344,17 62,4% Total 3 758,80 100,0% Employees who left due to VRP 2 500,00 Employees who left due to VRP 2 000,00 6,3% 1 500,00 Management 62,4% 31,4% Front Office Back Office 1 000,00 500,00 0,00 Management Front Office Back Office
11 Voluntary Redundancy Program VRP was consulted with social partners (with all trade unions in Poczta Polska) VRP was accepted by trade unions. Thanks to VRP there wasn t collective job loses in Poczta Polska VRP and its Regulations are constantly monitored by trade unions (support and help for employees) Examples of breach of the essential elements of the Regulations
12 2 x higher revenues from CEP market, logistics and ecommerce > 1,5 bln EUR First choice partner for ecommerce Increase of customer satisfaction Parcel collection points Poczta Polska Insurance agents 1000 Self-service dispatch-receive devices customers 1000 Financial points Group s net ROE >10% Designated Operator Savings 1,5 bln EUR Investments >1,5 bln EUR MBO CLA Revenues from CEP services higher than from letter services The largest service integrator
13 Poczta Polska trusted, nearby, safe. Delivers satisfaction. Thank you for your attention
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