"Can You Pass The YouTube Test?"

Transcription

1 "Can You Pass The YouTube Test?" Getting The Right People In The Barns Stacy Revels and Jim Lummus National Pork Board Staff

2 The Problem Warning! This video contains graphic images of animal abuse and profanity. Both are very disturbing. Especially to Pork Producers! Viewer discretion is advised.

3 A three minute video. 6,000 sow farm September 16th, 2009 PETA released video and launched member campaign Landmark event-inappropriate actions as well as language displayed Aimed at Hormel, but affects all industry Nearly 30,000 calls, s and letters received from consumers, customers and media More than 11.6 million media impressions from more than 220 published articles

4 What went wrong on this farm?

5 Culture: the set of values, conventions, or social practices associated with a particular field, activity, or societal characteristic.

6 What is Appropriate Barn Culture Every person in your barns, at any given time, strives to Produce safe food Protect and promote animal well-being Ensure practices that protect public health Safeguard natural resources in all of our practices Provide a work environment that is safe and consistent with our other ethical principles Contribute to a better quality of life in our communities

7 The Solution One part of the problem at this farm started at the beginning of the employment relationship hiring the right person in the first place.

8 Hiring the right person is arguably a manager's most important decision.

9 Good Stockperson Traits Good general attitude and beliefs towards animals/pigs Good attitude and beliefs towards handling of pigs Appropriate behavior towards pigs during handling Motivation to learn Solid work ethic Confidence Empathy

10 How do you measure attitudes, behavior, and motivation? The soft stuff is always harder than the hard stuff

11 Selecting an Animal Caretaker Recruiting Strategies Incorporate a centralized hiring function Referral Program Networking infrastructure Train and inform managers Candidate Selection Interview Questions Background Checks Selection Standards

12 Selection Standards Know what you are looking for and don t settle for less Identify the qualifications and traits required Job descriptions-task to master and skills needed

13 Develop Procedures for Recruiting and Hiring the Best Create or Update the Job Description Search for / Recruit the Best Screen Applicants Prepare for Interviews Interview Candidates Conduct Background Checks Select the Best Candidate Extend the Job Offer Plan for Initial Orientation

14 Top Management Support Selecting the right person should become part of the barn culture Prepare a farm team for turnover Willingness of farm staff to set up and cover the work until a good fit is found Cross Training-incorporated into employee development plan

15 Hiring the Right Person is the First Step A key strategy to maintaining a successful relationship is to continue the courtship long after the knot has been tied.

16 Employee Perspective What am I getting into? What am I supposed to do? How am I supposed to do the job? Will I have a chance to learn what to do? Will I fit in? How does this company work? Is there a future with this company? Will they respect me if I do a good job? Are the pay and benefits worth the effort?

17 What Kind of Tools Do You Need? Personnel Records Employee Handbook Procedures for Recruiting and Hiring the Best Orientation Manage Performance

18 Benefits of Implementing HR forms provide value for minimal effort Personnel record management ensures legal bases are covered Employee handbook templates allow you to customize your handbook and provides employees a source for information Help you to find the best employees possible New employee orientation ensures all bases are covered Performance management tools help evaluate your employees Workshop guides help you to deliver information

19 On-the-Job Training Program Training and assessment forms Job analysis Training plan Train the Trainers Workshop Using Standard Operating Procedures OJT Calendar Team Meeting Template

20 Benefits of Implementing Explains how a company works and operates Enables employees to consistently apply best practices and reduce errors Decreases training time Stabilizes workforce Provides more structure for advancement Improves overall employee satisfaction Improves business performance Allows scalability opportunities

21 Standard Operating Procedures Standard operating procedures provide workers a guide for day-to-day execution of production functions to help insure consistency and accuracy of work done.

22 Benefits of Implementing SOPs provide a one-stop location for training on how to perform a task Simple to follow step-by-step instructions Helps to ensure all employees are following the same process Customizable for your operation

23 Managing People Workshops Resources needed to conduct people skill training at the farm level. Workplace Communication Conflict Resolution Recruitment and Selection Training and Development Performance Management Discipline and Termination Compensation Managing and Appreciating Different Cultures Legal Basics

24 Benefits of Implementing Opens the line of communication between employees Methodologies on conflict resolution Keys to finding, and retaining, all the right people Keep employees up to speed with training and development Employee-focused performance management Provides discipline process and termination steps How to support the business with a compensation program Understanding and working with different cultures Discussion points on legal risks and labor laws

25 Close with a good example of the right barn culture Options: Example will be provided Template ppt slides will be provided

26 Up to 9 additional slides depicting tools used by example farm to address each question What they are getting into Orientation Guide What they are suppose to do How they are to do their job They will I have a chance to learn what to do They can fit in How the company works There can be a future with this company They will be respected for doing a good job The pay and benefits are worth the effort Job Descriptions Standard Operating Procedures Training Programs Recruiting and Selection Guides Orientation/Employee Manual Individual Development Plans Performance Appraisals Total Compensation Worksheet

27 Resources to be available to you: Can You Pass the You Tube Test Overview of components of a successful human resource management program. PPT with notes for a 50 minute session HR Starter Kit Workshops Explore the Employee Care Tool Kit Identify a operation s HR Tool development/customization priorities Begin customization of HR Starter Kit 3.5 hour workshop Facilitator Guide Participant Guide Using the HR Starter Kit Presentation

28 Employee Care Toolkit This message funded by America s Pork Checkoff Program.

29 Delivery options: Pork Checkoff staff 50 minute introduction 3.5 hour workshops Train the trainer sessions State Association Meetings University Extension??

30 Thank you This message funded by America s Pork Checkoff Program.