Your opportunity to develop your quality improvement skills

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Brittany Cain
6 years ago
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We ve learned tools and methods we can apply

1 Your opportunity to develop your quality improvement skills I ve got a greater knowledge and understanding of quality improvement methods. We ve learned tools and methods we can apply in everyday work. Sara Find out more at Find out more today!

IQT will help you provide an even better service Introducing Improving Quality Together NHS Wales aims to provide the highest quality and safest care for the people of Wales.

2 IQT will help you provide an even better service Introducing Improving Quality Together NHS Wales aims to provide the highest quality and safest care for the people of Wales. Improving Quality Together (IQT) is a standardised framework of core improvement skills for all NHS Wales staff and contractors, which builds upon recognised local, national and international expertise. Taking part in IQT will help you play a vital part in transforming NHS Wales into the service that people need. I think the course is excellent. It gives our frontline staff the skill-base to go into their own departments and say I can make this improvement. Change is more sustainable and works best when it s bottom up rather than top down and IQT gives us the ability to deliver that. Neil IQT will give you an opportunity to develop your skills and gain accreditation in quality improvement methodology. You will share a common and consistent approach to improving the quality of services that will help improvements take place much more quickly and spread effectively throughout the country.

IQT will equip you to find new ways of working to save you time and reduce stress IQT has three main levels Bronze, Silver and Gold, complemented by a Board level.

3 IQT will equip you to find new ways of working to save you time and reduce stress IQT has three main levels Bronze, Silver and Gold, complemented by a Board level. Gold Silver Bronze Board What are the core skills? The core set of skills are based on the Model for Improvement, looking at setting aims; measures; understanding your system; identifying changes; testing those changes and spreading improvements. The skills focus on a person-centred approach in all we do, using measurement for improvement and small tests of change to achieve high reliability. IQT is patient driven. It s also staff-driven. By improving quality, we can take away some of the stress and strains on staff. CHRIS The Model for Improvement IQT will help you put the people you help at the heart of everything you do Developed by API Associates Ltd Find out more at

IQT will inspire you to motivate and lead others in improvement What is Bronze level? The Bronze level will help you take a new look at the work you do and find ways to make it even better.

4 IQT will inspire you to motivate and lead others in improvement What is Bronze level? The Bronze level will help you take a new look at the work you do and find ways to make it even better. It s suitable for staff across every discipline, including non-clinical functions, and at every level. So, whatever you do in NHS Wales, and however much responsibility you have, you will gain foundation level knowledge of quality improvement through the Bronze level e-learning modules. IQT Bronze level includes: Four e-learning modules (about 30 minutes long). An introduction to the Model for Improvement. A focus on a person-centred approach. If you don t have access to e-learning, you can also gain the Bronze level through led personal development exercises. Top tip! Complete the modules as a team, so you can discuss and test ideas your new ideas for improvement together! Improving Quality Together will release the untapped potential that we ve got in the workforce, enabling everyone to have the understanding and permission to make small changes that will make things better for patients. Rachel

5 IQT will empower you to find solutions to work problems you face every day What is Silver level? If you lead a team within an NHS Wales organisation, the Silver level will help you apply quality improvement principles to make your workplace function more smoothly. IQT Silver level includes: Four locally-organised sessions offering a complete package of training. Understanding and applying the Model for Improvement. Support in leading quality improvement in your workplace. Real-life application and testing of quality improvement methodology, including completing a short improvement report on your project. Accreditation in participating organisations. The course is fantastic. I m taking away a lot of information to make a difference in the job that I do. ANGELA An example of how the Silver level works Support from Improvement Coaches online support manual of tools & techniques 2 weeks Understand your system Day 1 Half day Day 2 Full day Scoping session selecting your quality improvement Aims, measures and changes Day 3 Full day Select your improvement and establish your team Testing changes Test your PDSAs and plan your next steps 1 week 2 weeks Day 4 Half day Reflections and next steps Find out more at

6 IQT will support you in your future career in NHS Wales What is Gold level? Have you led quality improvement in your organisation? Do you want a more detailed understanding of improvement methodology? The Improving Quality Together Gold level will help you develop an in-depth understanding of making improvements happen. IQT Gold level includes: An introduction to key pillars of quality improvement such as systems thinking; person-centred care; human factors; high reliability; and, mortality and harm measures. Detailed training in how to support quality improvements across your organisation. The opportunity to become a recognised Improvement Coach in your workplace. The national focus on improvement is very important. Having this uniformity across Wales will allow us to speak the same language, compare like-for-like and share best practice. Sara What is Board level? This is aimed at all Board members, including non-executive members and other senior managers. Board level includes: Support for Board leadership of continuous quality improvement in person-centred care. Resources for prioritising the development needs of your organisation. Introductions to how board members are integral to improvement, including setting clear organisational values and goals, engaging with the workforce, and developing a culture of openness and accountability. Improving Quality Together reinforces the focus that the patient is at the heart of services. Claire Find out more today Your organisation will have a nominated lead for IQT find out who your lead is at and get in touch today! IQT@wales.nhs.uk Improving Quality Together is supported by 1000 Lives Plus

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