Please read all the information attached and if you feel you could contribute to our continuing success please apply.

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1 Dear Candidate, I am delighted that you are interested in the role of Catering Assistant at Leeds University Union. LUU is an incredibly dynamic and stimulating environment to be part of, and our Bars and Venues are busy, vibrant areas to work in. You will need to be an excellent communicator, team player and have a keen interest in learning new skills. Most importantly you need no experience in catering to apply for this role as we will teach you all the skills you need. The role is ideal for someone who wants to get involved in the union, have a flexible job that allows you to have freedom to go home during the university holidays and help to create a fun and exciting venue for students to make lasting memories. Please read all the information attached and if you feel you could contribute to our continuing success please apply. Good luck! Here s what a few of our colleagues have said about working at LUU: Working at LUU has been one of the highlights of my university experience. I have made so many lifelong friends and had so much fun. Although working fruity can be challenging, it is also outrageously enjoyable and has given me the opportunity to develop so many invaluable skills such as conflict management, customer service etc. The management team (I'm looking at you Jo Lowe) are so supportive and encouraging even when morale is low (it can be hard to stay positive when you're covered in bin juice at 5 in the morning) and always strive to make our time at LUU positive. I can't stress enough how much I value the friendships I have made in the past two years working in venues and I actually dread leaving and having to work elsewhere. I can't imagine university without it. Working at LUU has definitely added so much more to my university experience. You're never bored, you meet some amazing people and its tons of fun, plus LUU are great to work for! Salad Box is one of the best places to work due to its reasonable working hours and great staff. The job itself is very fast paced and on its feet which makes the shifts go very quickly. I enjoy this job, particularly because it involves lots of team work and communication, which motivates me and makes the shifts enjoyable. Overall the outlet itself has a very friendly atmosphere.

2 Leeds University Union Person Specification Job Title: Catering Assistant Responsible to: Catering Manager / Catering & Bar management team. Job Purpose: To assist the management team with the day to day operation of the catering business. To deliver high standards of cleanliness and food safety. To prepare and create good quality and well-presented meals. Duties & Responsibilities Planning To contribute to the development and implementation of the department s plan. Working with Others To deal with customers and colleagues in a caring and professional manner at all times. To work as part of a team in the Bars department. To ensure a fun, safe and happy environment for LUU members. Managing Resources To have accountability for wastage and the movement of stock. To have accountability for appropriate and safe usage of equipment. Personal Effectiveness To ensure that personal knowledge and skills are updated to ensure effectiveness in meeting work objectives. Service Delivery To deliver the highest level of service to each and every customer.

3 To create meals and prep according to LUU Catering standards. To cook and prepare meals and carry out cleaning duties throughout service times. To confidently receive food orders and help maintain a good working ethic in the kitchen according to LUU Catering standards. To undertake appropriate cleaning duties deemed necessary. Compliance To comply with LUU s internal procedures and all external legal requirements to include Health & Safety and licencing regulations. To be aware of all Health and Safety issues for employees and customers. To be aware and have knowledge of Food Hygiene. Adhere to CSR procedure and policy in LUU. To support equality & diversity initiatives within LUU. General Such other duties as may be reasonably prescribed by the bar and catering management team, appropriate to the grade and responsibilities of this post. Others To attend all LUU staff meetings and relevant training sessions as required To ensure the maintenance of the working environment is clean, tidy and safe for both staff and customers.

4 Leeds University Union Person Specification Catering Assistant ESSENTIAL DESIRABLE HOW ASSESSED? QUALIFICATIONS There are no specific qualifications required. EXPERIENCE Knowledge of the student experience Y A / I Working in a customer service environment Y A / I Previous food preparation experience Y A Experience of working with kitchen equipment Y A Experience of Stock control Y A SKILLS Good communication skills Y IA / A Excellent time management skills Y A / I The ability to use initiative Y IA / A The ability to work within teams of people. Y IA / A KNOWLEDGE Knowledge of how student unions work Y I / A COSHH Knowledge Y A / I Knowledge of food hygiene regulations. Y Product Knowledge Y A / I DISPOSITION Friendly, enthusiastic & energetic Y IA / A Willingness to work late nights and weekends Y I / A Adaptable and flexible Y IA/ A BEHAVIOURS Friendly and Fun Y A / IA Helpful and Supportive Y A/ IA Innovative and Creative Y A/ IA Trust and Respect Y A/ IA

5 Positive Attitude Y A/ IA A = Application Form I = Interview IA = Interview Activity

6 Leeds University Union Equality & Inclusion Policy Our Commitment Inclusive is one of Leeds University Union s five organisational values. This policy is here to define what it means in principle and guide what it looks like in practice. Equality is fairness between all people. It means recognising and removing the barriers that prevent every member of a community from getting what they need, and creating fair opportunity for everyone to get what they want. At LUU, this means proactively seeking to address all discrimination, recognising and removing any barriers our members may face to academic, personal and social opportunity. Inclusion is the idea that everyone has the opportunity to access and experience what we offer at LUU. Inclusion means feeling that you are a valued part of the LUU community and you are given the highest level of support so that you can achieve your best. At LUU this means we will ask every member of our student and staff community to respect all others, know their own rights and recognise their own role and responsibilities to ensure this is possible. Equality and inclusion create more productive, talented, wealthy, creative, evolving communities. We believe that supporting equality and inclusion is a critical part of the University experience, in which our members shape their world view and engage with the principles of citizenship and community. Only by living out our value of being inclusive can we truly achieve our vision, that Together, we ll make sure you love your time at Leeds. What does it apply to? Equality and inclusion shall be manifest within all we do, including: - Democracy, representation & campaigning - Co-curricular opportunities - Our facilities, events, products, communications and services To underpin this, equality and inclusion will be maintained in our: - Employment practices - Governance - Management & planning

7 How will we achieve it? We will empower through education (training & campaigning) Create a culture of respect and responsibility (behaviour & practices) Embed at every level (operations, planning & strategy) Expectations We are all responsible for ensuring that our commitment to equality and inclusion becomes a reality. Students - Your voice will be heard, listened to and respected - You will have full access to our facilities, services, opportunities and democracy - Respect all other students and staff members - Act if something s not right; reporting, getting support or asking for training Reps - You will receive training & support so you have the confidence to fully represent your students - Make yourself accessible to all you represent, seek out & value different opinions - Attend training and draw on staff and the exec for support Society Committees - Your society will be valued and respected as part of the LUU community - Ensure no student is unfairly excluded from your society - Attend training and work with staff and reps to ensure you are accessible Student Exec - Ensure the work of each officer responds to the needs of all students - Be accountable publically and approachable by any student - Challenge and support LUU in ensuring it is meeting the needs of all its members Staff - Attend training and ask for any information, support or resource you need - Be approachable and go the extra mile to accommodate people - Flag the issues you see and act on ideas to make things better Managers - Ensure your staff receive the training & support they need, ensure your receive the training & support you need - Celebrate good practice of others, being the communication link for ideas and issues between staff, students and the Senior Leadership Team.

8 - Listen and respond to issues, building E&I activity into planning and operations Senior Leadership team - Ensure people have the resource and support they need - Inspire managers and ensure E&I activity is embedded at all levels - Ensure this policy is enacted and that LUU s commitment to E&I is highly visible Trustees - Ensure decisions and practices reflect our values - Ensure the right leadership is in place - Ensure LUU s commitment to equality and inclusion is sustainable, embedding it within planning and decision making How it will work in practice It is the responsibility of the Board of Trustees to ensure this policy is enacted and regularly monitored. Relevant action plans will be created where appropriate to underpin this policy and ensure it is embedded; these will be maintained by the relevant members of staff and the student executive. The policy and its implications for all staff and students will be communicated clearly on LUU s website and in all appropriate staff and student training. How to raise a concern LUU is committed to ensuring the principles of this policy are upheld, and that no student or staff member should face discrimination, harassment or victimisation. If you see or experience actions or behaviour clearly not in line with this policy: Students can raise their concerns to a member of the Student Executive, make an informal or formal complaint. Staff including Student Staff should inform their line manager or speak to a member of the People department. Monitoring & Review The Equality and Diversity Officer and the Chief Executive will review this policy after one year, and update it if they see fit. The policy must be reviewed and refreshed after 3 years, the Board of Trustees are responsible for ensuring this takes place, with the direct involvement of the Membership Services manager & Equality and Diversity Officer.