A key component of the leadership process is to engender willing alignment with organizational goals.

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Hugo Jennings
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1 Motivation

2 Motivation A key component of the leadership process is to engender willing alignment with organizational goals. This process is motivation installing an engine of desire to achieve. This is not the same as compliance compliance is movement; motivation is energizing.

3 A leader takes people where they want to go. A great leader takes people where they don t necessarily want to go, but ought to be. Rosalyn Carter

4 Maslow s Need Hierarchy Self Actualization Esteem Belongingness Security Physiological

5 Herzberg s Two Factor Theory Satisfaction Dissatisfaction Zero

6 Herzberg s Two Factor Theory Hygiene Factors vs. Motivators Hygiene Pay Working conditions Co-workers Working Hours Motivators Nature of the work Recognition Responsibility Sense of Achievement Hygiene factors bring one to zero state

7 Four Emotional Drives DRIVE PRIMARY LEVER Acquire Reward System Bond Culture Comprehend Job Design Defend Performance Management and Resource Allocation Processes ACTIONS Sharply differentiate good performers from average and poor performers Tie rewards clearly to performance Pay as well as your competitors Foster mutual reliance and friendship among coworkers Value collaboration and teamwork Encourage sharing of best practices Design jobs that have distinct and important roles in the organization Design jobs that are meaningful and foster a sense of contribution to the organization Increase transparency of all processes Emphasize their fairness Build trust by being just and transparent in granting rewards, assignments, and other forms of recognition Employee Motivation: A Powerful New Model, Nitin Nohria, Boris Groysberg, and Linda-Eling Lee; HBR, July 2008

8 Job Design Employee motivation can be achieved through jobs designed to generate experiences for the employee of Meaningfulness Skill variety Task identity Task significance Responsibility Autonomy Complete work unit Knowledge of the results of one s efforts Feedback Hackman and Oldman, 1980; Pinder, 1984

9 Motivation: Cross-Generational Baby Boomers Gen X Gen Y Leadership Approach Across the Generations Engage through challenging, stimulating work that makes a difference to the organization Provide clear measure of performance Provide accurate monitoring, evaluation, & doc of work performance with specific feedback Provide fair distribution of recognition and reward for hours worked Engage through challenging, stimulating work that makes a difference to the organization Provide opportunities to grow Allow to make choices Provide opportunity for healthy work/life balance/flexibility Engage through challenging, stimulating work that enables them to learn new skills Provide a collaborative work environment and opportunities for training, coaching, and mentoring from seasoned professionals Encourage risk taking and learning through their experiences and mistakes Provide frequent praise, recognition, & job related feedback

10 Cross-Generational Leadership Be clear on what you value, lead by example, foster an open exchange of ideas, & provide support Treat everyone with respect Give everyone a chance to think for themselves Establish clarity & individual alignment with the vision and mission Coach / Mentor Enable social opportunities for generations to develop relationships Provide praise and recognition

11 Rewarded and recognized is repeated. -Michael LeBeouf Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it s amazing what they can accomplish. -Sam Walton

12 Failure Is Not An Option

13 Summary Motivation comes from within. We can only set up a motivating environment. Don t underestimate the power of a compelling purpose. The best motivators are free.

MOTIVATION Concept of Motivation 02 - Definition of Motivation 02 - Motivation and Morale Relationship 02 THEORIES OF MOTIVATION 03

MOTIVATION Concept of Motivation 02 - Definition of Motivation 02 - Motivation and Morale Relationship 02 THEORIES OF MOTIVATION 03 Contents MOTIVATION 02 - Concept of Motivation 02 - Definition of Motivation 02 - Motivation and Morale Relationship 02 THEORIES OF MOTIVATION 03 - Masslow s Need Hierarchy Model 03 - Douglas McGregor