BIFM Qualifications General Support and Guidance. BIFM Webinar Fraser Talbot & Julian Burton

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1 BIFM Qualifications General Support and Guidance BIFM Webinar Fraser Talbot & Julian Burton

2 Agenda > Welcome to BIFM and the professional qualifications > Rigour & importance of BIFM qualifications > Support & guidance to study and assessment > Introduction to FM3.01 & FSP201

3 Who is BIFM > The British Institute of Facilities Management (BIFM) is the professional body for facilities management > Founded in 1993, we promote excellence in facilities management for the benefit of practitioners, the economy and society > Support and represent over 16,000 members around the world, both individual FM professionals and organisations

4 Mission, Vision & Values Our Mission our purpose The professional body responsible for promoting excellence in facilities management for the benefit of practitioners, the economy and society. Our Vision our aspirations To be the internationally recognised authoritative voice of facilities management and the development partner of choice for professionals and their organisations. Our Values guiding our decisions and behaviours Passionate - Proud - Professional - Progressive

5 Welcome to BIFM > Congratulations everyone at BIFM wishes you every success > Achievement of a professional qualification; > adds considerable value to your career as a facilities professional, and; > is essential to gaining respect and recognition in the industry > Your registration onto the qualification includes two years studying membership of BIFM at Affiliate grade. Existing members receive a student concession rate for 2 renewals at your current grade.

6 Membership Benefits > Frequent industry updates from FM World, including news articles, case studies and updates on the relevant legislation. > Online resources and materials such as the Good Practice Guides. > A chance to network with other facilities professionals at Continuing Professional Development (CPD) monthly events organised by the BIFM Regions and Special Interest Groups

7 Rigour & Importance of BIFM Qualifications

8 Level 3 Certificate in FM > For 1 st line managers and supervisors in FM > Develop understanding and knowledge of FM matters in industry > Develop learners ability to identify and use relevant understanding, methods and skills to complete tasks and address problems that have a measure of complexity

9 Level 2 Certificate in FM > For those who have identified Facilities Management as a career of choice and wish to have a qualification to aid them in starting their career. > Individuals who wish to consider a career switch to facilities management may also benefit from this entry-level certificate.

10 L3 Qualification Structure Study Units 6 7 Study Units 11 Award 28 Certificate Diploma 2 Study Units

11 L2 Qualification Structure 13 Certificate 4 Study Units

12 How Long is the Course? > Award > 110 Hour qualification (11 credits) > Certificate > L3 280 Hour qualification (28 credits) > L2 130 Hour qualification (13 credits) > Diploma > 480 Hour qualification (48 credits) > Mandatory and Optional units

13 Unit Progression Ref: Unit title Type of unit FM3.01 Mandatory units Award Introduction to facilities management Credit value K 6 Progression FM3.03 Customer and stakeholder relations in facilities management K 5 Total 11 credits Award complete > Which are the Mandatory FM3.01 Mandatory units Certificate Introduction to facilities management K 6 units at each level? FM3.02 FM3.03 Corporate social responsibility and sustainability in facilities management Customer and stakeholder relations in facilities management K 4 K 5 FM3.04 Specification and procurement of facilities supplies and services K 6 Total 21 credits 7 credits required to complete Certificate Mandatory units Diploma FM3.01 Introduction to facilities management K 6 FM3.02 Corporate social responsibility and sustainability in facilities management K 4 FM3.03 Customer and stakeholder relations in facilities management K 5 FM3.04 Specification and procurement of facilities supplies and services K 6 FM3.05 Health and safety responsibilities in facilities management C 5 Total 26 credits 22 credits required from Optional units to complete Diploma Optional units FMP413 Manage operational performance in facilities management C 4 FM3.06 Project management within facilities management operations C 5 FM3.07 Budget management of facilities management operations K 4 FM3.08 Understanding facilities management within the context of an organisation K 4

14 Assessment > Assessed against clear assessment criteria > Assessment tasks are practical and work based > Reflect live business projects and activities Unit FM3.01: Introduction to facilities management The assessment criteria form part of the unit and specify the standard that a learner is expected to meet to demonstrate that the learning outcomes within the unit have been achieved. The additional guidance, which is shown in brackets and italics alongside the assessment criteria, does not technically form part of the unit, in that it is not included in the reference version of the unit shown by the Register of Regulated Qualifications. The additional guidance is provided to illustrate how the assessment criteria might be interpreted. The BIFM will generally expect assessors to interpret the assessment criteria as described, or to an equivalent level of demand. Aim of the unit: This unit addresses the definition of facilities management, its role within organisations, and how it can be set up in ways that will help the organisation to function more effectively. The unit addresses the potential impact of an organisation s arrangements for facilities management on the organisation s internal environment. Title Ofqual ref Level 3 Credit value 6 GLH 24 Learning outcomes Introduction to facilities management D/504/5742 When awarded credit for this unit, a learner will: 1 understand the nature of facilities management Assessment criteria Assessment of this learning outcome will require a learner to demonstrate that they can: 1.1 define facilities management (Using a definition provided by a relevant professional body, e.g. BIFM. Indicate the source of the definition) 1.2 distinguish between: facilities management other support services core business activities (No further guidance) 1.3 explain the role of facilities management in: meeting end-user requirements reducing costs

15 Assessment > Command Words > Word Count > What must I cover? > What should I cover? > What could I cover? > Plagiarism Unit FM3.01: Introduction to facilities management The assessment criteria form part of the unit and specify the standard that a learner is expected to meet to demonstrate that the learning outcomes within the unit have been achieved. The additional guidance, which is shown in brackets and italics alongside the assessment criteria, does not technically form part of the unit, in that it is not included in the reference version of the unit shown by the Register of Regulated Qualifications. The additional guidance is provided to illustrate how the assessment criteria might be interpreted. The BIFM will generally expect assessors to interpret the assessment criteria as described, or to an equivalent level of demand. Aim of the unit: This unit addresses the definition of facilities management, its role within organisations, and how it can be set up in ways that will help the organisation to function more effectively. The unit addresses the potential impact of an organisation s arrangements for facilities management on the organisation s internal environment. Title Ofqual ref Level 3 Credit value 6 GLH 24 Learning outcomes Introduction to facilities management D/504/5742 When awarded credit for this unit, a learner will: 1 understand the nature of facilities management Assessment criteria Assessment of this learning outcome will require a learner to demonstrate that they can: 1.1 define facilities management (Using a definition provided by a relevant professional body, e.g. BIFM. Indicate the source of the definition) 1.2 distinguish between: facilities management other support services core business activities (No further guidance) 1.3 explain the role of facilities management in: meeting end-user requirements reducing costs

16 Importance of Qualifications > You can achieve and excel by learning new concepts, developments and innovations within the industry. > Develop your professional capabilities to keep pace with your industry counterparts. > Achieve professional recognition & growth of knowledge and understanding.

17 Importance of Qualifications > Potentially provide opportunities to implement new learning in a practical application. > Increase the chances of promotion, improved remuneration packages. > Build on your employability in the marketplace going for the next step.

18 Learner Feedback I loved each module, I loved the research, I loved the whole programme of learning The best thing I have ever done in my life

19 Support & Guidance

20 Learner Related Policies BIFM Policies > Complaints Policy for Learners > Enquiries & Appeals Policy > Malpractice Policy

21 Reasonable Adjustments PS&E contact details (0) or qualifications@bifm.org.uk

22 Special Considerations PS&E contact details (0) or qualifications@bifm.org.uk

23 Customer Service Statement PS&E contact details (0) or qualifications@bifm.org.uk

24 Learning Resources Resources

25 Learning Resources Past Webinars

26 Learning Resources Assessment Tips

27 Learning Resources

28 Learning Resources

29 Learning Resources BIFM Network & Social Media BIFM News

30 > BIFM On-line Activities > BIFM On-line Course Book > FM Publications > BIFM website & GPG s > BIFM Network & social media > fm websites & publications > Your Employer(s) > Your job(s) > Your Life experiences 20% discount voucher at qualifications@bifm.org.uk

31 Learning Resources - BIFM Regions > East Region > Home Counties Region > Ireland Region > Ireland Region - South Branch > Ireland Region - North Branch > London Region > Midlands Region > North Region > North-west branch > North-east branch > Scotland Region > South Region > South West Region > Channel Islands Branch > Wales Region > Nigeria > United Arab Emirates

32 Learning Resources Special Interest Groups > Catering and Hospitality > Education > Fellows Forum > Health & Safety > International > People Management > Procurement > Retail > Rising FMs > Risk & Business Continuity Management > Sustainability > Women in FM > Workplace

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37 > How to. > Legal Updates > Pink pages - Business reviews > FM Monitor - data bank > Case Studies > Features >

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43 Resources

44 Introduction to FM3.01 & FSP 2.01

45 Hard FM: Engineering Construction Fabric Maintenance Heavy Logistics Building Services

46 Introduction to FM Soft FM:

47 Introduction to FM Technical/Specialist

48 Introduction to FM

49 Introduction to FM Private Public Not for Profit

50 Introduction to FM Public Local Government State Schools Central Government BBC NDPB NHS

51 Introduction to FM Private Multinational Private Healthcare Large PLC SME Sole Trader Schools

52 Introduction to FM Not for Profit Charities Membership Based Voluntary Organisations Trade Unions Rotary Club

53 Introduction to FM > Manufacturing > R&D > Commercial sites > Offices > Hotels > Hospitals > Schools > Public amenities Managing Agent In House Single Service Bundled TFM PFI Outsourced

54 Introduction to FM Other Support Services HR So what is Core Business? Procurement Finance Core Business BCP DRP H&S IT

55 Thank You