Lab Support Management Path. Research Cluster

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1 Lab Support Management Path First stage - management Second stage - management Third stage - management Fourth stage - management Supervise up to twenty-five employees; interpret lab results & write protocols based on the investigator's experimental goals; employee will develop assays & work independently Supervise a major clinical laboratory with more than twentyfive employees; works with University/Hospital administration for budgeting, long-term planning, achieving & setting goals of the University Lead others in adapting; reward employees who make useful changes; build successful team & partnerships; lead staff through problem-solving; ensure all team work product is delivered on time, within budget, & exceeding quality standards; recognize team members for demonstrating initiative; implement processes & procedures to ensure quality; develop & execute shortrange (1 yr or less) plans HOW: PROFESSIONAL COMPE0TENCIES address change resistance; monitor partnerships for effectiveness; lead teams in generating innovative solutions to problems; lead team initiatives that champion diversity; lead team in working in situations where there are competing deadlines, resources, & requirements; build teams where staff is capable of taking independent action; is design & monitor quality assurance processes; take action to correct quality problems; develop & implement strategy; adjust strategies as environment shifts Ability to work with budget software & knowledge of financial administration; management skills, strategic planning skills; content & regulatory knowledge Good interpersonal, communication skills; writing skills; ability to work with custom computer programs; interpret lab results; write protocols; develop assays; work independently; content knowledge 7-10 yrs experience; Bachelor s degree or as lab requires in basic or clinical science with significant laboratory & management experience; Master s degree with lab & management experience desired; must have knowledge of required lab certification requirements (JCAHO, CLIA, CAPPS, etc.); continuing education training sessions; Greater than 10 yrs experience; significant management experience; Master s degree: Desired degrees: MBA, MHA, MSHA or other Master s with significant management experience; must have knowledge of required lab certification requirements (JCAHO, CLIA, CAPPS, etc.) & other certifications as required by the University & other

2 courses in specific scientific applications & management regulatory agencies

3 Lab Support Path First stage Second stage Third stage Fourth stage Perform wide range of labs/tasks: prepare samples for assay; ship samples to other labs; perform basic equipment maintenance; work with standard PC applications (Excel, Word, etc.); clean animal cages; check animals for diseases, irregularities in eating/drinking habits; mix & apply topical medications Using good understanding of basic lab procedures, make independent judgments when appropriate, recognize when to seek help; learn different lab techniques & perform these techniques independently; run assays as instructed, maintaining accurate regulatory records & ordering supplies; assure that all equipment is maintained Work completely independently on an assigned task; teach lab technique to others; independent judgments in performing work; assist with clinical care/perform technical procedure with instruction; order supplies incl. pharmaceuticals; maintain records; train staff & investigators May coordinate other employees work; interpret lab results & write protocols based on the investigator's experimental goals, develop assays & work independently Significant attention to detail; follow procedures; Work to understand & execute changes; make timely decisions; take action without being prompted; communicate status; take immediate action when confronted with a problem; values; complete work accurately, with few errors; implement new ideas or potential solutions without prompting; review work & work of others to ensure quality; design processes & procedures to ensure quality; analyze & determine relationship among complex problems & issues Arithmetic skills, basic computer skills; organizational skills; team work; accurately follow instructions; capable of lifting objects; an appreciation for sciences is a plus; English skills optional in some of these positions Up to 1 yr; may have little or no lab experience HS diploma or equivalent; training is provided on the job; learn good lab procedures; opportunities in ESL are available Ability to perform equipment repair, including scheduled maintenance; maintain accurate & detailed records; familiar with specific lab equipment; may need to be familiar in using High Speed Centrifuges, Liquid Chromatographs, HPLC's, Pneumatic or Vacuum Systems, lathes, milling machines, etc.; general lab knowledge such as soldering (either with traditional hot iron or SMD hot air), electronic repair/design, or basic use of tools 1-3 yrs experience, or degree and experience as required by lab. This includes but is not limited to: Associate s degree with 1-3 years experience in basic science and/or technology; Bachelors degree with up to 1 yrs experience; applicable certifications for job position Ability to work completely independently on an assigned task; ability to read & interpret results; read & understand package inserts for assays; ability to teach lab technique to others & communicate effectively with lab users; accurate recordkeeping, ability to order supplies/pharmaceuticals, perform clinical care & technical procedures with direction; good understanding of basic lab procedures; ability to interpret quality assurance data 4-7 yrs experience with degree as required by lab; applicable certifications for job position Good interpersonal/communication skills; writing skills; ability to work with custom computer programs; schedule others' work; interpret lab results; write protocols; develop assays 7-10 yrs experience; Bachelor's degree in science with laboratory work experience; Master s degree desired; continuing education training sessions; courses in specific scientific applications

4

5 Laboratory Instrument Maker Path First stage Second stage Third stage Fourth stage Perform basic shop tasks using the simpler equipment & generally assisting more senior Instrument Makers; work is closely supervised Uses intermediate level equipment (such as manual lathes & mills in a machine shop) with occasional guidance from more senior staff Uses more advanced equipment (such as computer controlled mills & lathes) with little direct supervision Performs as subject matter expert in one or more sub-specialties (such as high vacuum welding) commit to excellence; significant attention to detail; Ability to use basic machine shop hand tools (or equivalent, depending upon technology) Ability to use intermediate level equipment such as manual lathes & mills in a machine shop (or equivalent, depending upon technology) Ability to use more advanced equipment such as computer controlled mills & lathes (or equivalent, depending upon technology) Highest level/expert skills in one or more sub-specialties such as high vacuum welding (or equivalent, depending upon technology) Up to 1 yr experience; HS diploma or equivalent; vocational/technical track in High School preferred 1-3 yrs experience; Associate s degree or military and/or industrial training; Machinist (or equivalent, depending upon technology) 3-5 yrs experience; Associate s degree or military and/or industrial training; Tool & Die Maker (or equivalent, depending upon technology) 7-10 yrs experience; Associate s degree or military and/or industrial training; Model Maker (or equivalent, depending upon technology)

6 Laboratory Instrument Maker Management Path First stage - management Second stage - management Third stage - management Fourth stage - management Shop Supervisor Lead others in adapting; reward employees who make useful changes; build successful team & partnerships; ask others with expertise for their perspectives on issues; lead staff through problem-solving; leverage diversity; ensure all team work product is delivered on time, within budget, & exceeding quality standards; recognize team members for demonstrating initiative; set personal agendas aside for good of the department/university; implement processes & procedures to ensure quality; develop & execute shortrange (1 yr or less) plans People & administrative skills; supervisory skills; Machine shop skills equivalent to third or fourth stage Laboratory Instrument Maker

7 7-10 yrs experience; Associate s degree or military and/or industrial training; Tool & Die Maker (or equivalent)

8 Research Administrator Path First stage Second stage Third stage Fourth stage TF First stage was moved to General Administration. This entire path looks like it could be combined with General Administration (with modifications to Genl Admin) or Educational Support (not developed) Apply university routing & approval requirements (including IRB); personnel classifications, procurement requirements; work with financial specialist to create proposal budget, reconcile accounts, apply cost accounting standards Operates independently, coordinates with others without direct supervision; reports to middlemanagement person; schedules grant internal deadlines & sets priorities for PIs; discusses mechanics of budget & grant proposals with PI; coordinates PI research & academic effort Makes decisions regarding policy interpretation & application; liaison between university & sponsoring agency; approves grant proposals; verifies institutional compliance with sponsor regulations; submits final financial reports Work to understand & execute changes; communicate status; take immediate action when confronted with a problem; complete work accurately, with few errors; review work & work of others to ensure quality; collaborate internally & externally to create solutions to longstanding problems; question current state & make suggestions for improvements; design processes & procedures to ensure quality; analyze & determine relationship among complex problems & issues Project management, event management, budget skills, computer skills, communications skills; familiar with direct & indirect costs, cost accounting standards, allocability Ability to process university routing & approval requirements (including IRB); calculate direct & indirect costs & apply cost accounting standards, allocability; influencing skills, prioritizing Policy interpretation/application ability, compliance skills 1-3 yrs experience; Associate s degree or Bachelor's degree or related experiences & skills 4-7 yrs experience; Bachelor s degree required; Certification in Research Administration (CRA) preferred; learn sponsoring agency requirements, grant proposal structure 7-10 yrs experience; Master s degree or higher; Certification in Research Administration (CRA) preferred

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