Strategic Benchmarking: who s measures what?

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1 5/7/2015

2 Strategic Benchmarking: who s measures what? D&I Strategy Inclusive Leadership & Management D&I Strategy Compliance Women & Work Life Balance WomeninLeadership&Management Perception of all Employees of Work Life Programs that Support LGBT HACR Measures Corporate Responsibility

3 CEO Engagement & Commitment

4 The Business Case REPRESENTATION: THE BUSINESS CASE FOR A WINNING STRATEGY

5 28 REPRESENTATION Total Employee Base by Ethnicity U.S. Companies White 16 African American 9 20 Hispanic Asian Native American 1 3 Other 5/7/2015

6 Employee Base by Gender Female Male

7 Employee Base by Group

8 white men largest group in management 68% of total men 32% are of color

9 white women fastest growing group in management 32% of women in management 70% are White Female

10 african american consumers $1 Trillion U.S. Spending Power 10 Copyright 2014 The Nielsen Company. Confidential and proprietary.

11 African Americans

12 hispanic/latino american consumers $1.3 Trillion U.S. Spending Power 12 Copyright 2014 The Nielsen Company. Confidential and proprietary.

13 Hispanics

14 Asian american consumers $713 Billion U.S. Spending Power 14 Copyright 2014 The Nielsen Company. Confidential and proprietary.

15 Asian

16 Indian

17 INSIGHTS Work Place BEST PRATICES

18 Who s Sourcing the Talent? What is the impact?

19 of Companies have Recruiters focus on Diversity Recruiting Less than 10% of their time is on diversity recruiting

20 of Companies have Recruiters take cultural competency training Less than25% of recruiters are being trained on bias

21 PERSONS WITH DISABILITIES Over 60% of PWDs are of working age. only 17.6% are employed Largest minority group on the planet

22 VETERANS in the WORKPLACE 79% of non government companies intentionally recruit veterans 61% of companies have veterans employee resource groups United States Navy largest employer of veterans

23 LGBT in the WORKPLACE 60% of companies intentionally recruit LGBT and 62% of companies have LGBT employee resource groups

24 College Campus Recruiting 89% of companies have formal internship programs 88% offers made 82% of interns are hired as FTEs

25 Recruiting Best Practice TIPs Ensure your recruiting strategy that is aligned with diversity & inclusion objectives. Using existing tracking systems to evaluate recruitment sourcing efforts to determine ROI for spend. Expand internal survey to capture LGBT, Persons with Disabilities and Veteran populations in the workforce to understand your total inclusive workforce. Track and evaluate results from recruiting efforts that segments marketing and branding activities.

26 Insights on ERG Best Practices What U Need to Know? Best Practice Model POWER OF EMPLOYEE RESOURCE GROUPS

27 Culturally Connected Direct connect to consumers Diverse languages and backgrounds Collective influencers Common cross cultural values BUT distinguished by cultural nuances Align with trusted resources Ambi cultural functions in dual cultures

28 Hispanic Types of ERGs

29 Promotions of ERG Leaders

30 Employee Resource Group Engagement Best Practices Structured process for employee resource groups with executive sponsors for each group Require minimum of months of service from employees Supervising manager orientation of employee expectation Meet on a monthly or quarterly basis Annual ERG Summit, Diversity Conference or Leadership Retreat ERGs engaged in problem solving; contributing to business solutions ERG Leaders identified for career advancement within 18 months after service Align ERG service with professional and leadership development ERG members completed cultural sensitivity training Ethnic based ERGs (affinity groups) are first type of groups established for companies early in the diversity journey Measure the effectiveness of ERG participation on an annual basis

31 1. Carolinas HealthCare System 50 Out Front Companies: Best Places for Women and Diverse Managers to Work 2. AT&T 3. The Clorox Company 4. Nielsen 5. Xerox 6. Health Care Service Corporation 7. Bank of America 8. Jones Lang LaSalle 9. Horizon Blue Cross Blue Shield, NJ 10. Colgate Palmolive 11. GE 12. Wal Mart Stores, Inc. 13. Advocate Health Care 14. A.T. Kearney 15. Blue Cross Blue Shield, MI 16. Cisco Systems 17. Greenville Health System 18. DIAGEO 19. Intel 20.Booz Allen Hamilton 21. Northern Trust 22. DePaul University 23. Anthem 24. Eli Lilly 25.Exelon 26. Hilton World Wide 27. Key Corp 28. Genentech 29. Mass Mutual 30.MillerCoors 31. Nationwide Insurance 32. PepsiCo 33. PG&E 34. University of Hawaii 35. MetLife 36. PNC Financial 37. Federal Reserve Cleveland 38. Pomona College 39. Four Seasons Hotel & Resort 40. Wellstar 41. Mars, Inc. 42. Blue Cross Blue Shield, NC 43. Columbia University 46. TIAA 47. State Street 48. Dr. Pepper Snapple 44. Rice University 45. IKEA Holding 49. Comerica 50. Ameren 31

32 THANK YOU Pam McElvane, CEO

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