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1 Gas Accounting Department 365 Mineral Springs Road, MSW #1 Buffalo, NY General Phone (716) Fax (716)

2 Reference Items Included in this Guide Information Sheets & Forms Key Contact Information Remittance Instructions Web Site Notification Form Web Site Location For Invoices Invoice Notification Form Instructions for Invoice Notification Form Web Site Location and Accessing the Invoice The Invoice A. Supporting Document Indicator: Invoice B. Supporting Document Indicator: Invoice-Summary Sheet C. Supporting Document Indicator: Invoice-Details Bill Month D. Payment Remittance Form & Disputed Item(s) E. Svc Req K Allocation Statements (By Svc Req K/Repl SR K #) F. Svc Req K Allocation Statement Summary G. Statement of Account (With Details) H. IT Overrun Summary I. Transportation Imbalance Reporting Report (Current Month Activity) J1 - Sorted by Svc Req K/Repl SR K J2 - Sorted by Receipt Point J3 - Sorted by Delivery Point J. Transportation Imbalance Summary K. Backup Statements for Prior Period Adjustments if any L. Notice/Memo if any

3 Key Contact Listing Transportation & Exchange For questions regarding Nominations, Capacity Releases, or Operations: General Phone: (716) Fax: (716) Cynthia M. Battista Transportation Representative (716) Cathy Martorana Transportation Representative (716) Michael H. McMahon Transportation Representative (716) Gas Accounting Invoices For questions regarding Invoices, Imbalances, OBA s, IBA s, Shortages: General Phone: (716) Fax: (716) Lisa A. Russo Gas Accountant (716) Ext.#1 Linda Stelmaszyk Gas Accountant (716) Ext.#2 Daniel T. Boland Gas Accountant (716) Ext.#3 Timothy J. Zielinski Transportation Representative (716) Neal C. Leiffer Manager, T&E (716) Deborah A. Kupczyk Manager, Gas Accounting (716)

4 Remittance Instructions In order to credit your account in a timely manner, it is important that you include your Account ID Number and Invoice Number on your checks or in your wire instructions. Remittance by Check Payable to: Empire Pipeline, Inc. Cash Management Department Attn: Cash Accounting 6363 Main Street Williamsville, NY Remittance by Wire Transfer to: JPMorgan Chase Bank N.A. New York, New York Account #: ABA #: Billing Inquiries: General Business Phone: (716) Please Fax Payment Remittance Form and Disputed Item(s) to: Empire Gas Accounting Department Fax: (716) NOTE: Empire Pipeline, Inc. Federal ID #:

5 Company Name: Date: Web Site Authorization - Customer Activities I authorize the following users to access the "Customer Activities" area of the Empire Pipeline web site. These users will have the ability to place nominations and view all information provided by Empire Pipeline described below at this location on the web site. Please fill in all line items as indicated. Also, please indicate (with a checkmark) the services the users will be able to access with their User ID: Office Use Only - Signature: Business entity or account: Title:

6 Web Site Location and Accessing the Invoice Invoices are available for review and printing by the 9th working day of each month following the billing month. Print the entire invoice or only the schedules needed. Go to Select : Customer Activities. Note: For ease in accessing the Web site, please add to Favorites.

7 Enter User ID and Password. Select: Customer Activities>Invoicing>Invoicing>Invoices. Click on link to billing month.

8 Acct No: Account Name: Invoice Mailing Address: INVOICE NOTIFICATION FORM Account Number: or Fax Completed form to: Empire Pipeline, Inc. MSW #1, 365 Mineral Springs Road Buffalo, NY Phone: (716) Fax: (716) Has Address Changed? (yes or no): PLACE AN "X" IN EACH APPLICABLE BOX Each Category to have only "1" Primary and "1" Alternate PHONE EXTENSION FAX CELL ADD REMOVE LEFT COMPANY Primary Alternate Primary Alternate Primary Alternate NAME / TITLE (Please Print) Please "X" in column to the left to reflect appropriate status CONTACT PERSONNEL INFORMATION INVOICE CONTACT Required for All Accounts (Primary contact only) BILLING INQUIRIES IMBALANCE POSITION NOTIFICATION INVOICE WEBSITE POSTING NOTIFICATION VIA * Name: Title: ext: Name: Title: ext: Name: Title: ext: Name: Title: ext: Name: Title: ext: * By placing an "X" in this category, you agree to view your company's invoice via the Empire Pipeline, Inc. website. No invoices will be mailed until further notification. Information provided here will supercede contact and/or address information currently on file with Empire Pipeline, Inc. For Internal Use Only Approved: Date: Authorizing Name/Signature: (Print Full Name) NOTE: IF FAXING FORM, SIGNATURE ALSO REQUIRED Date: Contact Info Entered: Date: Invoice Info Entered: Date:

9 Instructions for Invoice Notification Form Please complete all information in the yellow area of the form. Return the form via to Empire Pipeline, Inc. Gas Accounting Department, attention Ann Sullivan at If returning by fax, a signature is required at the bottom of the form. Please fax to 716/ Additional forms available on Empire Pipeline, Inc. Website: Please call Ann Sullivan at 716/ with any questions. ENTER COMPANY INFORMATION: Account Name Invoice Mailing Address Account Number ENTER CONTACT PERSONNEL INFORMATION: Enter information for each contact Name Title address Phone Number with Extension if necessary Fax and Cell Number CATEGORY to be assigned to each Contact Personnel For each contact person, place an X under each applicable box: For Invoice Contact: Only one name is allowed For Billing Inquiries, Imbalance Position Notification, and Invoice Website Posting Notification: Only two names may be selected for each category Note: Placing an X under the Invoice Website Posting Notification column indicates that you agree to view your company s invoice via the Empire Pipeline, Inc. website. No invoices will be mailed until further notification is received. To view your invoice via our website, a Website Authorization Form must be completed and faxed to our T&E Department at 716/ This form is located on the Empire Pipeline, Inc. website.

10 A Invoice Reference Guide Supporting Document Indicator - Invoice The Supporting Document Indicator - Invoice provides a listing of each section that applies to your invoice. When viewing your invoice electronically, if you click on a page number listed, it will direct you to that schedule.

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12 B Invoice Reference Guide Supporting Document Indicator - Summary Sheet The invoice Supporting Document Indicator - Summary Sheet is a monthly summary of charges due on the service requester customer account. The charges are listed by contract numbers for each activity month. Invoice Headings-Information Payee/Remit to Party Acct Number Contact Name Contact Phone Invoice ID Invoice Date Bill Month Net Due Date Columns Sections Billable Party Information Service Requester Name Service Requester Address 1. Line Number (##) 2. Beg/End Tran Date (Activity Month for the charges) 3. Svc Req K/Repl SR K (Contract/Award for the charges) 4. TT (Transaction Description) 5. Qty (Transported Dth Quantity) 6. Amount Due (USD)($ related to each line item) Beginning Balance (Previous Balance less Payment Received) Current Interest Charges (Based on Beginning Balance, if any) Cashout (Imbalance Cashout Charges or Credits, if any) Total Current Service Requester Level Charge/Allowance(Sub-total) Current Month Contract Charges (Charges for Current Activity Month Only) Prior Period Adjustments (Prior Activity Month(s) Adjustments, if any) Total Current Invoice (Total Current and Prior Period Charges ) Total Due (Beginning Balance Plus all New Charges) Note: More detail for the above can be found in Invoice Details - C.

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14 C Invoice Reference Guide Supporting Document Indicator: Invoice - Details Columns 1. Beg/End Time Date 2. Svc Req K/Repl SR K 3. Associated Repl SR K/Svc Req K 4. Svc Cd 5. Receipt Location 6. Upstream Contract 7. Delivery Location 8. Downstream Contract 9. Transaction Type Component 10. Charge Indicator 11. Dth Quantity 12. Unit Price 13. Transaction Amount Due ($) 14. Miscellaneous Notes 15. Line Number Sections Interest Charges, if any See Statement of Account (G) for detail calculations. Cashout Total Current Service Requester Charges Total of all the above charges. Current Billing Month Activity Order by Contract Number. Total Current Month Contract Charges Total of contract charges. Prior Period Adjustments, if any Backup Statements for Prior Period Adjustments (K). Total Current Invoice Total of all Charges. Note: The daily backup schedules for the quantities shown on this form are included in your invoice package. ( Contract Allocation Statement - E).

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17 D Invoice Reference Guide Payment Remittance Form & Disputed Item(s) The Payment Remittance Form &Disputed Item(s) must be completed to document any discrepancies you may have on the invoice charges. Please fill in the last column with the reason for any disputed charges or differences in total amount due on your invoice and your remittance amount. The completed form must be faxed to Empire Gas Accounting Department. Form Headings Upper Section Payee/Remit to Party Acct Number Contact Name Contact Phone Invoice ID Invoice Date Bill Month Net Due Date Billable Party Information Service Requester Name Service Requester Address Payment Remittance Section Information should be entered as to who the remitting party is making payment as well as details on the payment method. Disputed Item(s) Section This sections needs to be completed by the Service Requester if not paying the full amount due on the invoice. The line item not being paid in full must be completed with the reason the charges are being disputed. Check and Wire Payment Instructions (Below dotted line) Billing and Remittance Inquires Contacts (Below dotted line)

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19 E Invoice Reference Guide Svc Req K Allocation Statement Allocations are shown for each of the Service Requester s contracts. This statement is a summary of all scheduled nominations and allocated quantities on each contract for the billing month. Receipts Section (Positive quantities are Receipts) Scheduled Receipts By each Nominated Transaction Allocated Receipts By each Nominated Transaction Subtotal of Scheduled Receipts By Contract Subtotal of Allocated Receipts By Contract Deliveries Section (Negative quantities are Deliveries) Scheduled Deliveries By each Nominated Transaction Allocated Deliveries By each Nominated Transaction Subtotal of Scheduled Deliveries By Contract Subtotal of Allocated Deliveries By Contract Subtotal by Contract (Summary of all transactions for each contract) Scheduled Receipts less Deliveries By Contract Allocated Receipts less Deliveries By Contract Scheduled less Allocated By Contract Note: The Monthly Total on the Allocated Deliveries is the quantity used for Transportation Commodity Charges.

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22 F Invoice Reference Guide Svc Req K Allocation Statement - Summary This Summary shows the total of ALL Scheduled Dths and Allocated Dths for ALL contracts. Total Receipts Section Total Scheduled Receipts For the Shipper Total Allocated Receipts For the Shipper Total Deliveries Section Total Scheduled Deliveries For the Shipper Total Allocated Deliveries For the Shipper Total Section Scheduled (Total of Differences between Scheduled Receipts and Deliveries) Allocated (Total of Differences between Allocated Receipts and Deliveries) Total Scheduled less Allocated Section Net Difference between Scheduled and Allocated

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24 G Invoice Reference Guide Statement of Account This statement reflects the calculation of interest charges incurred as a result of an outstanding balance on your previous month s invoice. Prior period credit adjustments reduce the Previous Due Balance before the calculation of interest charges. Detail Section Columns 1. Transaction Description 2. Transaction Starting Date 3. Balance 4. Days late 5. Interest Rate: Prime Plus Two Percent (2%) 6. Finance Charges The sections of this statement give a detailed description of the transactions that were used to calculate interest charges. Note: Interest Charges will be calculated on past due balances and balances not received on or before the Due Date.

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26 H Invoice Reference Guide IT Overrun Summary The summary shows the daily calculation of Excess over MDQ charges shown on the Invoice Details C-3. Heading Upper Section Shipper: Customer Account Number and Customer Name Contract: Contract Number and Award Number (if any) Billing Month: Activity Month Columns 1. Date Days in Month. 2. Contract Quantity Daily Quantity per the Contract. 3. Allocated Quantity Quantity from Shipper Allocation Statement. 4. Daily Overrun The excess allocated quantity will be invoiced as Excess Over MDQ on the Invoice. Bottom Section Total quantities for the month are shown at the bottom of the summary.

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28 I Invoice Reference Guide Transportation Imbalance Report This report contains the account monthly imbalance activity. The Imbalance Reports reflect Imbalances by Contract (I-1), Delivery Point (I-2), and Receipt Point (I-3). Columns Activity Code Upstream Contract Receipt Location Point Delivery Location Point Downstream Contract Actual Receipts Compressor Fuel Actual Deliveries Receipts Less Fuel & Deliveries Monthly Imbalance Activity Cumulative Imbalance Activity Sections of this Report will include: Beginning Net Cumulative In-Kind Imbalance Total Monthly Imbalance Activity Total UAF / Heater Fuel / Adjustments Imbalance Exchanges Projected Cashout Transaction Ending Net Cumulative In-Kind Imbalance Note: All negative quantities reflect gas due to Empire Pipeline, Inc.

29 I-1

30 I-3

31 J Invoice Reference Guide Transportation Imbalance Summary This report shows a 36-month history of the total monthly imbalances for a Service Requester account. Columns Month Beginning of Month (Dth) Total Receipts (Dth) Compressor Fuel Allocation (Dth) Total Deliveries (Dth) Under/Over Deliveries (Dth) Deliveries to Imbalance (Dth) Receipts from Imbalance (Dth) Monthly Imbalance Due From (To) Empire (Dth) UAF & Heater Fuel Allocation (Dth)-if applicable Imbalance Exchanges In/(Out) (Dth) Cashout (Dth) Adjustment (Dth)-if applicable Net In-Kind Cumulative Due From/(To) Empire (Dth) The monthly imbalance total is comprised of monthly activity created on each active contract, including receipts/deliveries to imbalance. UAF and Heater Fuel are applied to all throughput activity. In-Kind: In accordance with the Tariff, on or before the last day of the current month, the total previous month net cumulative in-kind imbalance must be relieved. Cashouts: Projected Cashout Shippers have the ability to avoid a cashout by completing an Imbalance Exchange. This exchange must be executed before the end of the following month. Note: All negative quantities reflect gas due to Empire Pipeline, Inc.

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33 K Invoice Reference Guide Backup Statements for Prior Period Adjustment Any of the above Statements or Summaries revised or updated for a prior Activity Month.

34 Invoice Reference Guide Notice / Memo L Notices or memos regarding updates or changes are forwarded with the invoice.

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