PLANZER PARCEL PLANZER-PAKET.CH

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1 PLANZER PARCEL PLANZER-PAKET.CH

2 PARCEL SERVICE THAT DELIVERS. NATIONWIDE SUSTAINABLE PRECISE. 9 Uhr 11 Uhr 13 Uhr 15 Uhr 17 Uhr 19 Uhr 21 Uhr 23 Uhr 1 Uhr 3 Uhr 5 Uhr 7 Uhr 9 Uhr 11 Uhr THE ANSWER IS PLANZER Thanks to our nationwide network of branches and a first-class modern infrastructure, we deliver throughout the whole of Switzerland with passion and precision. The main route that your parcels travel is covered by train on our own rail network. Our delivery operations continue through the night, which on the one hand enables us to save time and on the other hand to transport goods in an environmentally friendly way.

3 AT PLANZER EVERYTHING REVOLVES AROUND YOU AND YOUR CUSTOMERS. TAILORED PARCEL DELIVERY SERVICE We live our passion for perfection. This means we do everything we can to offer you and your customers a service that is tailored to your needs, including selectable delivery times and additional delivery options. DELIVERY TIMES As our customer, you decide when your delivery is to arrive with the recipient. If you place you order by midday, we will deliver your parcel the next day at one of the following times, depending on your needs: a) Delivery by 8 a.m. a) Delivery by 10 a.m. a) Delivery by 12 p.m. If you do not specify a time, your parcel will be delivered to the recipient by the evening on the next day. PARCEL SIZE The maximum weight for each parcel is 30 kg. The maximum dimensions for each parcel are: 600 mm x 520 mm x 400 mm

4 PARCEL TRACKING IS EASY WITH «TRACK & TRACE». rt CONTACT TRANSNET ADDRESS MANAGEMENT MANUAL GU 2017 T&T QUALI-NIGHT FUEL SURCHARGE A LOOK INTO THE WAREHOUSE T&T FREIGHT NEW TRACK & TRACE DOCUMENTS LIVE WEBCAMS E-TOOL Once a delivery order has been placed, the sender and recipient each receive an initial order confirmation by . You can track your delivery at any time via the «Track & Trace» service, which provides you and your customers with an overview of the delivery status at all times.

5 FLEXIBILITY FOR INDIVIDUAL CUSTOMER REQUIREMENTS. Choose from a range of additional services in order to align our delivery service even more closely with the needs of your company and your customers. RETURNS MANAGEMENT Present-day returns processes for parcels are often complicated and time-consuming. We offer support in this area and will gladly help with return shipments along with the delivery of your parcels. Real added value for you and your customers. RECEIPT ACKNOWLEDGEMENT Delivery without receipt acknowledgement Is the recipient difficult to reach but would like the parcel to be delivered on a particular date/time? No problem. In this case, upon request we will leave your parcel without a personal acknowledgement from the recipient, or we can leave the parcel with a person designated by the recipient. Delivery upon provision of ID Do you need the recipient to prove his/her identity? As either a customer or a freight forwarder, at your request we will check the recipient s identity at the point of delivery before the parcel is handed over to him/her.

6 FLEXIBILITY FOR INDIVIDUAL CUSTOMER REQUIREMENTS. CHANGES TO DELIVERY Before an attempted delivery, you can change the delivery conditions at any time it s easy and flexible. For example, you can change the recipient or the recipient s address so that your parcel is delivered to a different address (office, neighbour s house or your holiday residence). MULTI-PARCEL SHIPMENT (MPS) This service enables you to send several parcels, which we can collect from different locations, and deliver them easily and conveniently to one single recipient address. INTERNATIONAL SHIPPING Our parcel service knows no boundaries. Working together with our international partners, we can deliver your parcel to more than 195 countries. Whether nationwide or international we will take care of your delivery. ENVIRONMENTALLY-FRIENDLY BOXES Send your goods in our ecological environmentally-friendly boxes, which offer greater protection than cardboard boxes. The environmentally-friendly boxes include a clip box seal and an ID code, ensuring secure delivery. We also scan at all key points so that your boxes can be tracked online at any time.

7 HIGHEST QUALITY AT HIGHLY ATTRACTIVE PRICES. LARGE ENVELOPE SHOE BOX SIX-PACK OF WATER BOTTLES HAND LUGGAGE SUITCASE XS S M L XL L 330 mm B 260 mm H 40 mm < 1,5 kg L 330 mm B 260 mm H 120 mm < 3 kg L 330 mm B 260 mm H 280 mm < 10 kg L 600 mm B 400 mm H 260 mm < 15 kg L 600 mm B 520 mm H 400 mm < 30 kg

8 THANK YOU FOR YOUR ATTENTION. PLANZER-PAKET.CH For further information