Case Studies in Urban Logistics and Transportation Management in Indonesia

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1 TLI ASIA PACIFIC CASE STUDIES SERIES Case Studies in Urban Logistics and Transportation Management in Indonesia Retail Precinct Management E-Commerce Logistics Management Logistics Time-Cost-Risk Tool

2 Disclaimer, Limitation of Liability and Terms of Use NUS and contributors own the information contained in this report, we are licensed by the contributors to reproduce the information or we are authorised to reproduce it. Please note that you are not authorised to distribute, copy, reproduce or display this report, any other pages within this report or any section thereof, in any form or manner, for commercial gain or otherwise, and you may only use the information for your own internal purposes. You are forbidden from collecting information from this report and incorporating it into your own database, products or documents. If you undertake any of these prohibited activities we put you on notice that you are breaching our and our licensors' intellectual property rights in the report and we reserve the right to take action against you to uphold our rights, which may involve pursuing injunctive proceedings. The information contained in this report has been compiled from sources believed to be reliable but no warranty, expressed or implied, is given that the information is complete or accurate nor that it is fit for a particular purpose. All such warranties are expressly disclaimed and excluded. To the full extent permissible by law, NUS shall have no liability for any damage or loss (including, without limitation, financial loss, loss of profits, loss of business or any indirect or consequential loss), however it arises, resulting from the use of or inability to use this report or any material appearing on it or from any action or decision taken or not taken as a result of using the report or any such material.

3 Case Studies in Urban Logistics and Transportation Management in Indonesia Presented at: Urban Logistics & Land Transportation Management Workshop Driving E-Commerce Logistics Forward Leader s Workshop 15 March 2017 Jakarta, Indonesia

5 PREFACE It gives me great pleasure to present a showcase of our work across Indonesia through a series of posters that follow. This work has ranged from deep dives into topics of contemporary interest in urban logistics and land transportation traversing through to solution methods and right up to learning through serious gaming. In engaging in research and development, we have mutually benefited from deep engagements and made many erstwhile friends along the way. We have participated jointly in seminars, workshops and courses and taken this learning to the international stage too. This booklet is to give a flavour of the works and also to depict the diversity of topics and to encourage further collaborations that catalyse further discussions. I hope you enjoy browsing as much as we did in engaging. We look to more in the near future and welcome your thoughts and support in delivering the desired program outcomes. I also thank all contributors and collaborators for making this possible. Thank you. Robert de Souza (Dr.) Executive Director The Logistics Institute - Asia Pacific National University of Singapore

7 TABLE OF CONTENTS URBAN LOGISTICS CASE STUDIES 1. Disaster Logistics Cluster: The Case of Sumatera Barat, Indonesia 1 2. Decision Support Framework for Location Selection and Disaster Relief Network Design: Pilot Study in Indonesia 2 3. Logistics Network Design of Rice in Makassar, South Sulawesi 3 4. Identifying Operational Challenges in E-Commerce Fulfilment in Indonesia 4 5. A Framework for Understanding Complex Supply Chain Network: Case of a Multi-National FMCG Company 5 6. Challenges of Small-Scale Furniture Manufacturers in Jepara: Supply Chain and Logistics Perspective 6 GAME AS AN INTERACTIVE LEARNING FRAMEWORK 7. LOGIC HUB 7 TRANSPORT MANAGEMENT SOLUTIONS 8. Urban Logistics Solutions For Retail Clusters 8 9. E-Commerce Trends and Challenges: A Logistics and Supply Chain Perspective Time-Cost-Risk GIS Visualization Tool To Support Supply Chain Operation and Management 11. Spatial Decision Support System (SDSS) for Supporting Urban Planning 10 11

9 URBAN LOGISTICS CASE STUDIES

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23 GAME AS AN INTERACTIVE LEARNING FRAMEWORK

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26 TRANSPORT MANAGEMENT SOLUTIONS

27 TRANSPORT MANAGEMENT SOLUTIONS

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36 REFERENCES Ceven, E., Panchal, G.B., Bhusiri, N., Goh, M., de Souza, R., Integrated Solutions for Last Mile Logistics. TLIAP Working Paper de Souza, R., Lau, H.C., Goh, M., Ng, W.S., Tan, P.S., Lindawati, Retail Precinct Management: A Case of Commercial Decentralization in Singapore. Transportation Research Procedia, Vol. 12, pp Lee, C.K., Lindawati, de Souza, R., 2017, Identifying Operational Challenges in an E-commerce Fulfilment. TLIAP Working Paper Lindawati, de Souza, R., 2017, Enhancing E-Commerce Cost-Effective Deliveries through Integrated Logistics Platform. 28th Annual Conference of Production and Operations Management Society (POMS), May 5 8, Seattle, Washington, USA The Logistics Institute - Asia Pacific, Spatial Decision Support System (SDSS) for urban freight transportation policy planning. TLIAP Whitepaper Series. The Logistics Institute - Asia Pacific, Enhanced Performance of Urban Site Selection in Yogyakarta using the Spatial Decision Support System (SDSS). TLIAP Whitepaper Series. The Logistics Institute - Asia Pacific, Disaster Relief Supply Chains: Addressing Challenges in Robustness and Resilience to Enable Efficiency and Effectiveness in Humanitarian Response. TLIAP Whitepaper Series. The Logistics Institute - Asia Pacific, E-Commerce Trends and Challenges: A Logistics ad Supply Chain Perspective. TLIAP Whitepaper Series. The Logistics Institute - Asia Pacific, Decision Support in Emergency Preparedness Requirements for a Network of Emergency Response Facilities in Indonesia. TLIAP Whitepaper Series. The Logistics Institute - Asia Pacific, How to Identify The Most Appropriate Locations for Establishing an Efficient Network of Emergency Response Facilities? A discussion Paper. TLIAP Whitepaper Series. The Logistics Institute - Asia Pacific, Supply Chain Risk Identification in an Uncertain Future Concepts, Methods & Tools. TLIAP Whitepaper Series. Timperio, G., Hadiguna, R., Samvedi, A., de Souza, R., Kami, I., 2017, Decision Support Framework for Humanitarian Relief Stockpiles: the Case of West Sumatra. 28th Annual Conference of Production and Operations Management Society (POMS), May 5 8, Seattle, Washington, USA

ACKNOWLEDGEMENTS The Institute would like to express

for their support towards these case studies: Temasek

Economic Affairs National University of Singapore

37 ACKNOWLEDGEMENTS The Institute would like to express its sincere appreciation to the following organizations for their support towards these case studies: Temasek Foundation International Coordinating Ministry for Economic Affairs National University of Singapore Agency for Science, Technology and Research Asosiasi Logistik Indonesia

38 COLLABORATING ORGANIZATIONS The Logistics Institute Asia Pacific Andalas University Hasanuddin University Pusat Studi Transportasi dan Logistik, Universitas Gadja Mada United Nation World Food Programme Pos Indonesia ST Electronics Kummara

The Logistics Institute Asia Pacific (TLI Asia Pacific) The Logistics Institute Asia Pacific was established in 1998 as a collaboration between National University of Singapore (NUS) and Georgia

40 The Logistics Institute Asia Pacific (TLI Asia Pacific) The Logistics Institute Asia Pacific was established in 1998 as a collaboration between National University of Singapore (NUS) and Georgia Institute of Technology (GT) for research and educational programs in global logistics. TLI- Asia Pacific s vision is to be the Asia Pacific s premier institute nurturing logistics excellence through research and education. Since its formation, it has served as the training ground for aspiring logisticians, equipping them with analytical tools to meet supply chain challenges. The institute has been voted Asia s Best Education Course Provider at the annual Asian Freight & Supply Chain Awards from and The Institute was also awarded the Best Training Provider at the Supply Chain Awards from and For more information, please visit The Logistics Institute Asia Pacific National University of Singapore 21 Heng Mui Keng Terrace, Level 4, Singapore Tel: (65) Fax: (65) tlihead@nus.edu.sg URL:

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THINK Executive. A Collaboration Between. A collaboration between THINK Executive November 2011 A Collaboration Between A collaboration between Disclaimer, Limitation of Liability and Terms of Use NUS owns the copyright to the information contained in this report, we