Welcome to CARL ROTH
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1 Welcome to CARL ROTH Your partner for Labware, Life Science and Chemicals
2 Labware Life Science Chemicals
3 CARL ROTH Your partner for Labware, Life Science and Chemicals CARL ROTH GmbH + Co. KG supplies businesses, laboratories and scientific institutions with Labware, selected Life Science products and Chemicals. The company has its head offices in Karlsruhe, Germany. CARL ROTH is renowned for the excellent quality of its products, its extensive product range and the special customer service it provides, including expert consultation, fair prices and short delivery times. Contents Company history... p. 2 Range of services... p. 3 Quality management... p. 4 Quality assurance... p. 5 Advanced logistics... p. 6 Proprietary brands and products... S. 7 Product range... p. 8 Sales and customer service... p. 10 Carl Roth International... p. 12 1
4 1879 CARL ROTH is established as a "material goods, colonial goods and dyes merchant and drugstore" in Karlsruhe CARL ROTH is appointed as an "official purveyor to the Grand Duke of Baden" Factory premises with storage and bottling areas ROTH publishes its first sales and mailorder catalogue. More than 130 Years of Experience and Know-How 1907 CARL ROTH operates the first delivery van in Karlsruhe The laboratory chemicals department opens The highly efficient manufacturing and bottling department enters service ROTH unveils its proprietary high-pressure laboratory autoclaves at the ACHEMA Fair ROTH is awarded a patent on its Mercurisorb high-speed mercury absorber The "Association of Independent Traders" presents its award to ROTH in recognition of its environmentally friendly business practices The main Carl Roth building Construction of a new chemicals warehouse and production facility ROTH publishes its first general product catalogue for its Labware, Life Science and Chemicals product lines Construction of a modern high-bay warehouse The chemicals department moves into modern premises on the Karlsruhe- Rheinhafen industrial estate An extension with an automated small parts warehouse is added to the Chemicals and Life Science building, enlarging its area to approx square metres. ROTH now stocks over 21,000 products in its warehouse. 2
5 The product range of "Drogerie Carl Roth" in 1950 included oak bark, which was used as a medicinal tea or for tanning leather. 7 Compelling Arguments for Choosing ROTH Exceptional Extensive Easy Fair Fast product quality: All products in the ROTH product range undergo rigorous quality control testing in our in-house laboratory. product range: We stock more than 21,000 products and are constantly adding new products. ordering: By telephone, fax or or through our online shop on the Internet at prices and good terms: In selecting our products we attach great importance to offering good value for money. We offer bulk buyers and regular customers bulk discounts and special discounted prices. delivery service: More than 96 % of incoming orders can be shipped direct from stocks. Customer service is important to us. We will be happy to advise you before and after purchase. We take care of all the details concerning your order and offer you our assistance in technical and applicationrelated queries. 10 day exchange and return guarantee 3
6 ISO certification We have been operating strictly in compliance with ISO 9001 since 1995 and, of course, we are re-audited every year. You will find our current ISO certificate on the Internet at One of the keys to the consistently high quality of ROTH products is our Quality Control staff, who have outstanding qualifications and receive continuous training to keep abreast of the latest product and industry developments, not to mention being highly experienced in their field. Quality Management Of course, we constantly monitor for compliance with our customers' specifications according to national and international standards, testing and inspection regulations.
7 Consistent product monitoring In our in-house inspection laboratory we conduct extensive quality control testing at all stages of the production process from the raw material to the finished product. To check the purity of a batch, specimens are carefully analysed in gas chromatographs. Quality Assurance Our modern inspection and analytical equipment, such as gas chromatographs, UV/Vis spectrophotometers etc., are constantly being updated and replaced whenever necessary. Our Laboratory Information Management System (LIMS) ensures maximum workflow efficiency. It stores all the relevant product information on chemicals. By providing complete documentation on our chemicals we are able to assure ROTH's consistently high product quality standards. In our state-of-the-art inspection laboratory all the relevant properties of a raw material or product are tested using validated analytical methods. The analytical specification data is evaluated in the LIMS and documented for our customers in a Certificate of Analysis. 5
8 Customer service is out top priority: more than 96 percent of our entire product range is stored in air-conditioned warehouses ready for delivery to our customers at any time. Advanced Logistics Comprehensive stock-keeping We store more than 21,000 products, approximately 96 % of our complete range, in our modern, air-conditioned warehouses. Safe packaging Our packaging is absolutely pure, environmentally friendly and recyclable. We use only UN-approved, safe packaging for our chemicals. Fast shipment Hazardous goods are shipped by our tried and tested logistics partners. We can deliver more than 96 % of our products from stock. 6
9 Made by ROTH Proprietary Brands and Products Since its inception ROTH has brought numerous proprietary brands and products to market. Our proprietary products are manufactured entirely from high-quality materials and raw materials. are custom-designed for each application in the laboratory. are inter-compatible for best results. come with useful additional information, such as instructions for use, logs and usage recommendations. You can obtain this additional information on each product at any time through our online shop at ROTI Rotidry Rotitest Rotilabo Rotiszint Roticlear Pestilyse Rotitherm ROTISOLV CELLPURE PUFFERAN Rotiprotect Rotiphorese ROTICHROM ROTIPURAN It is vitally important that special safety precautions be taken when bottling highly flammable solvents, e.g. specially ventilated, explosion-proof rooms. 7
10 Top-class consultation The specifications of our customers for Labware, Life Science and Chemicals are what drives us to continuously broaden and improve our product range. A team of expert product specialists from the fields of biology and chemistry therefore is working on establishing and enhancing our products. Our scientists and experts will be pleased to answer any technical and application-related queries you may have concerning our products. Product Range Labware For maximum workflow efficiency At ROTH you will find tried and tested products for a wide range of everyday laboratory applications. Labware and aids Pumps, pipettors and sampling Filtration, water recycling and dialysis Occupational safety and personal protection Storage, transport and disposal Optical instruments and tools Measuring instruments and laboratory appliances Cleaning, care and aids
11 Product diversity In our annual catalogue we list a wide range of Chemicals and Labware, including a variety of proprietary products and proven private label brands. We assemble our product line according to strict quality guidelines, and attach great importance to offering good value for money. Our complete product range including current special promotions is available 24/7 in our online shop. The Carl Roth catalogue has over 1,600 pages and is published in five languages and different country-specific versions. Chemicals For reproducible results The production and processing of chemicals, solvents and natural substances at ROTH currently comprises over 3,600 substances and 7,000 package sizes. Reagents for analytical chemistry, such as acids, alkalis, salts and solvents Special chemicals, e.g. solvents for GC, HPLC and DNA analysis, element standards for AAS and ICP Ready-to-use volumetric solutions and buffers Substrate materials, reagents and reference substances for chromatography processes Special fillings are available on request. Before it goes on sale, each batch is carefully tested in our in-house inspection laboratory according to standardised methods. Life Science Inter-compatible products for research and development Our Life Science product line is designed to meet a wide range of research and application requirements in modern life sciences. Electrophoresis Molecular biology Biochemistry Microbiology Histology/microscopy Chromatography ROTH offers tried and tested systems and accessories as well as special reagents and ready-made solutions for every kind of application. To simplify the selection and application of our products, we provide our customers with many useful tables, information and hints. You will find this additional information in the Life Science section of our general product catalogue, and online at 9
12 ROTH offers comprehensive customer service In addition to our product specialists for technical and application-related queries, our sales staff in Karlsruhe will be happy to provide you with advice, for example if you have any questions concerning delivery times or goods availability. Sales We process each order quickly and reliably regardless of whether you order by fax, by calling our free order hotline, by or through our Internet shop. If you want to link your merchandise information system to our webshop (e.g. via OCI) or to access our product line via an e-commerce platform, our IT specialists will be happy to find for you the best solution for your inquiries. However, the ROTH service by no means ends with the shipment goods. We also provide our customers with comprehensive after-sales service. Do you require a certain accessory or replacement part or do you want to return or exchange ordered goods? Whatever your inquiry may be, our staff will be happy to find the best possible solution for your needs. For bulk orders we will be glad to arrange special discounted prices. You can also discuss requests, suggestions and criticisms with your personal contact at ROTH at any time. We are always glad to receive your feedback so that we can make our service even better from your point of view. 10
13 We will be pleased to provide you with our expert assis tance in selecting the right products for you. If you so wish, our scientifically trained field service employees will come to you and offer you their advice directly on site. When it comes to experience, the Carl Roth field service team for domestic and international customers is second to none. 11
14 CARL ROTH International Our export activities are centred on neighbouring European countries where we mainly distribute our products through direct sales or key shareholdings in local businesses. For international inquiries and orders, co-operation with local partners is important to us in order to provide our customers the best possible service. Last but not least, our export department takes care of all the necessary details to ensure that shipments comply with all applicable export regulations and regulations for the shipment of hazardous goods. We also find the most affordable shipping method for our customers' goods and produce all the necessary shipping and customs documents to ensure smooth and fast delivery. The experienced staff of our export team is responsible for handling all inquiries and orders from our foreign customers. To provide the best possible service, all our customers have a personal contact person offering assistance at all stages of the process from order preparation and shipping through to after-sales support. 12
15 Carl Roth GmbH + Co. KG Schoemperlenstrasse Karlsruhe Postfach Karlsruhe Phone: +49 (0) Telefax: +49 (0) info@carlroth.com
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