Intermediate Apprenticeship in Warehousing & Storage

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Christiana Johnston
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Intermediate Apprenticeship in Warehousing & Storage This Apprenticeship builds on the success of its predecessor by helping to meet the skills needs of employers and at the same time contributes to

Who is it most suitable for? The framework has been designed for warehouse operatives who work as part of a team in a warehousing environment. Candidates may be required to load/unload vehicles.

1 Intermediate Apprenticeship in Warehousing & Storage This Apprenticeship builds on the success of its predecessor by helping to meet the skills needs of employers and at the same time contributes to meeting the skills priorities for England. It builds in softer-skills such as communication, team working, interpersonal skills and the ability to reflect on personal learning. Who is it most suitable for? The framework has been designed for warehouse operatives who work as part of a team in a warehousing environment. Candidates may be required to load/unload vehicles. They will also have delegated responsibility for the correct selection and packing of customer orders and ensuring they are ready for dispatch on time. This Apprenticeship will also contribute to meeting the skills priorities for England by: providing flexible access to a high quality Level 2 skills programme incorporating skills to improve the general literacy & numeracy in England using technical and competence qualifications, valued by employers, to increase productivity developing apprentices' Personal Learning & Thinking Skills, to build their confidence and creativity, improving their social and working lives developing apprentices' employability skills, making them more attractive to all employers whichever career they choose V2 October 2012 Page 1 of 6

Functional Skills in Maths Level 1 (5 credits) English Level 1 (5 credits) Personal

2 The Intermediate Apprenticeship in Warehousing & Storage Framework Level 2 Certificate in Warehousing & Storage (QCF) comprising of a minimum of 26 credits Transferable Skills: Functional Skills in Maths Level 1 (5 credits) English Level 1 (5 credits) Personal Learning and Thinking Skills Employment Rights and Responsibilities (ERR) V2 October 2012 Page 2 of 6

3 Level 2 Certificate in Warehousing & Storage To achieve the level 2 Apprenticeship, a minimum of 41 credits must be gained: 2 mandatory units totalling 7 credits A minimum of 6 credits must be achieved from optional unit Group 1 A minimum of 3 credits must be achieved from optional unit Group 2 A minimum of 1 credit must be achieved from optional unit Group 3 A minimum of 3 credits must be achieved from optional unit Group 4 A minimum of 6 credits must be achieved from optional unit Group 5 10 credits from Functional/Key Skills qualifications How will learning and assessment take place? The Apprenticeship should take approximately 12 months to complete for an average learner. It may take less time for learners with significant evidence of prior learning and experience. Off the job learning Off-the-job Guided Learning Hours refers to the time taken to develop the technical skills and to develop knowledge of theoretical concepts across a range of contexts. It can be seen as time away from "the immediate pressures of the job", and may include all of the following (nonexclusive) activities: Individual and Group teaching Coaching Distance learning e-learning Feedback and Assessment Guided study Learning with peers/networked or collaborative learning Mentoring The requirement for off the job guided learning is calculated as follows: 40 hours for Functional Skills - 20 hours per Functional Skill 52 hours (minimum) for the knowledge based qualification 20 hours for activities including inductions, ERR national outcomes and Personal Learning and Thinking Skills 24 hours of off-the-job coaching and mentoring to support the apprentice Apprentices may be required to attend their nearest training centre to undertake examinations or assessments. Where possible, Babington will arrange for these to be carried out in the workplace. On the job learning On the job guided learning hours refers to the time taken to develop the practical skills applied in the context of a job role. It can be seen as the time the apprentice spends being guided whilst V2 October 2012 Page 3 of 6

4 undertaking normal activities as part of their job role, and which provide opportunities to learn, develop and practice skills. Transferable Skills Maths (Level 1) English (Level 1) Learners will complete Functional Skills in Maths and English. Assessments are designed to measure the competent application of skills within real-life scenarios. Assessments are task based with no portfolio to complete. These can be completed on-screen, offline or paper-based. Completion of Functional Skills may not be required where evidence of a current transferable skills qualification exists e.g. GCSE. Personal Learning and Thinking Skills There are six Personal, Learning and Thinking Skills (PLTS) that provide a framework for describing the qualities and skills needed for success in learning and life. Employee Rights and Responsibilities Employee Rights and Responsibilities (ERR) is a mandatory part of all Apprenticeships. It must be assessed and clearly evidenced. All apprentices must understand their rights and responsibilities with regards to equal opportunities and health and safety. It is important that all apprentices receive a thorough induction into their organisation. This induction can contribute evidence and examples towards meeting the requirements for ERR. Please Mark as appropriate for your skills and competency levels: C Competent - A role that the learner often carry s out and is confident, comfortable and experienced in. P Practiced Has previously carried out this role, not very often, therefor requires experience and knowledge in this area to become competent. N Never carried out this role, but is aware of the process & would require training & knowledge/teaching & Learning in this area to build up experience. Certificate in Warehousing & Storage Level 2 (Competency component) Mandatory Units Unit Code Level Unit Title Credits Can do? C-P-N Health, safety and security at work 3 Initial and date Develop effective working relationships with colleagues in 4 V2 October 2012 Page 4 of 6

5 logistics operations Optional Units Group 1 (minimum of 6 credits to be achieved) Unit Code Level Unit Title Credits Can do? C-P-N Pick goods in logistics operations Wrap and pack goods in logistics operations 3 Unit Code Level Unit Title Credits Can do? C-P-N Place goods in storage in logistics operations Process orders for customers in logistics operations Assemble orders for dispatch in logistics operations 3 Optional Units Group 2 (minimum of 3 credits to be achieved) Maintain the cleanliness of equipment in logistics operations Keep work areas clean in logistics operations Maintain hygiene standards in handling and storing goods in logistics operations Optional Units Group 3 (minimum of 1 credit to be achieved) Moving and/or handling goods in logistics operations Use equipment to move goods in logistics operations Use a compact crane in logistics operations Use a forklift side-loader in logistics operations Use a hoist in logistics operations Use an industrial forklift truck in logistics operations 1 Optional Units Group 4 (minimum of 3 credits to be achieved) Keep stock at required levels in logistics operations Check stock levels and stock records 3 Optional Units Group 5 (minimum of 6 credits to be achieved) Operate equipment to perform work requirements in logistics operations Receive goods in logistics operations Maintain the safety and security of hazardous goods in logistics operations Process returned goods in logistics operations Sort goods and materials for recycling or disposal in logistics Initial and date Initial and date V2 October 2012 Page 5 of 6

6 operations Supervise the receipt, storage and dispatch of goods Contribute to the provision of customer care in logistics operations Principles of Food Safety in Logistics 1 3 V2 October 2012 Page 6 of 6

Intermediate Apprenticeship in Customer Service

Intermediate Apprenticeship in Customer Service This Apprenticeship builds on the success of its predecessor by using employer led, up to, flexible qualifications which meet the changing skills needs of