Alternate Channel s Raya Reload Promo - Shop Till U Drop II 16 th June 31 st August 2015 (11 Weeks) FAQ

Transcription

1 Alternate Channel s Raya Reload Promo - Shop Till U Drop II 6 th June 3 st August 205 ( Weeks) FAQ

2 FAQ (page ) Where can I get more information about this You can log in to to get more information Contest? about this Contest. 2 When is the reload Contest Period? Refer to below chart for Contest phase. Week Period 6 th June 22 nd June rd June 29 th June th June 6 th July th July 3 th July th July 20 th July st July 27 th July th July 3 rd August th August 0 th August th August 7 th August th August 24 nd August th August 3 st August 205

3 FAQ (page 2) 3 What are the participated channels in this Contest? U can reload in any of the channels as below: ) 7-Eleven 2) E-Pay retailers 3) Banks 4 What are E-Pay retailers? Any example? U may refer below for some of the E-Pay retailers list: Note: Tesco is not included in this Contest as it is having a separate reload promotion. Kindly visit Tesco Hypermart for more information.

4 FAQ (page 3) 5 What are the participated banks? Please refer below:

5 FAQ (page 4) 6 What are the weekly prizes that one may win? Please refer below:

6 FAQ (page 5) 7 What are the prizes that one may win? Main prize: Shop till U Drop (Worth RM,000) - Every week there will be 8 participants to take part in a 5- min shopping spree (product value capped at RM,000) Additional Bonus: iphone 5S/5C (Worth up to RM2,278) - The nearest participant to RM,000 will win an iphone 5S - The 2 nd & 3 rd nearest participants will win an iphone 5C each 8 What is the minimum requirement to participate in this Contest? This Contest is open to all U Mobile prepaid subscribers who purchase U Mobile reload of not less than RM30 in a single transaction via any of the stated channels. Upon each successful reload, you must start using the U Mobile service during the Contest Period to be eligible to participate. Each reload and use will entitle to you to one entry to this Contest. No entry forms are required. 9 How does U Mobile select the weekly 8 participants? There will be 2 stages: Stage : Eighteen (8) pre-qualified participants will be selected based on every One Thousand Eight Hundred & Eighty Eighth (, 888th) transaction in a week Stage 2: The identity of the pre-qualified participants will be verified by U Mobile. Once verified, the pre-qualified participants will be required to answer one () question correctly to qualify as successful participants for the Shopping Spree. 0 If I purchase the top up but I don t perform top up to my phone, am I still qualified? No. U must perform top up & start using the U Mobile service during the Contest Period to be eligible to participate.

7 FAQ (page 6) If I reload through other channel eg. Handphone No. You must top up only through the abovementioned dealers, am I elligible? reload channels. 2 Will I be notified personally if I have been selected as a pre-qualified participant? And what if I failed to answer the call from U Mobile? Yes, a representative from U Mobile will inform you via a phone call and the pre-qualified participant will subsequently be announced through U Mobile s Contest website. All pre-qualified participants will be contacted via two (2) voice call attempts. 3 Any conditions for the 5 mins shopping spree? The participants of the week will be notified as to which hypermart outlet to complete the (5) five minutes shopping spree. If any Shopping Spree participant is unable to attend at the date, time and venue selected by U Mobile, the participant will forfeit his right to the prize and is not entitled to any payment or compensation regardless of the reason for failure to attend. Maximum cap for shopping spree is RM What if I grab exceeding RM000 worth of product? If a participant grab more than RM,000 worth of product, he will win NOTHING except a RM200 worth of reload credits as a token of appreciation. 5 How to win the additional unit of iphone 5S/5C? Out of the 8 weekly participants, the top 3 Shopping Spree participants whose total product value is closest to RM,000 will win (on top of the product he/she grabbed): - The nearest shopper to RM,000 will win an iphone 5S. - While the subsequent 2 will win a iphone 5C each. In the event of a tie, the fastest one to reach the final destination will be the winner.

8 FAQ (page 7) 6 Can I grab all the product in hypermarket? Any restriction? Participants are not allowed to grab products in the following areas: - electrical items, - liquor area, - poultry, non-halal area, - tobacco, - bicycle/baby strollers, - car appliances, car lubricants, - toys and children area, - and other fresh products. They will also not be allowed to open products or break product seals. The sale price of any products that are damaged during the shopping spree will be counted towards the RM Can I bring a partner to participate in the 5 mins shopping spree event? Yes. A participant is allowed to bring ONE () partner to assist in the 5 mins shopping spree event. 8 When will the shopping spree event be held? A representative from U Mobile will inform you via a phone call and inform you the date of the event. 9 What If I m from outstation & can t attend the event? Can I exchange for other same value s product? If any Shopping Spree participant is unable to attend at the date, time and venue selected by U Mobile, the participant will forfeit his right to the prize and is not entitled to any payment or compensation regardless of the reason for failure to attend.

9 FAQ (page 8) 20 I am using the mobile number registered under my friend s name. Will I be entitled to the prizes if I am selected as one of the winners? No. Only the registered user will be entitled to the prizes offered in this Contest. 2 Can I win the weekly prize more than once? No, each participant is only entitled to win one () weekly prize for the entire Contest Period. 22 Who should I contact for more details on this Contest? You may call our Customer Service Centre Hotline at or 38 from your U Mobile number.

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