TERMS AND CONDITIONS OF PETRONAS The Only Game Where Everybody Wins CAMPAIGN
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1 TERMS AND CONDITIONS OF PETRONAS The Only Game Where Everybody Wins CAMPAIGN 1.0 Campaign Description 1 PETRONAS Dagangan Berhad ( PDB ) is the organiser of this The Only Game Where Everybody Wins Campaign ( Campaign ). The Campaign provides customers with the following offer at participating PETRONAS stations: 1.1 Customers are entitled for one voucher with every purchase of PETRONAS Primax RM 20 or purchase of Mesra promotion products or purchase of PETRONAS Synthium 4Liters whilst stocks last. 1.2 Limited to maximum of four (4) vouchers per customer per transaction. 2.0 Eligibility The Contest is open to all of PDB customers, except for the following category of person who are NOT ELIGIBLE to participate in the Contest ( Participant ): Permanent/Contract Employees of Petroliam Nasional Berhad (PETRONAS) Group of Companies; PETRONAS Station dealers and their employees ( PETRONAS crew ); and Employees of advertising and promotional agencies for PDB (Omniteam Sdn Bhd & Acta Print (M) Sdn Bhd) 3.0 Campaign Period The Campaign shall start from 12th December 2017 to 5th January 2018, whilst stocks last. 4.0 Campaign Mechanics 4.1 Customers are entitled for one voucher with every purchase of PETRONAS Primax RM 20 or purchase of Mesra promotion products or purchase of PETRONAS Syntium 4Liters within campaign period whilst stocks last. 4.2 Limited to maximum of four (4) vouchers per customer per transaction. 4.3 Mesra promotion products purchased in one receipt are entitled for one voucher per receipt only. 4.4 Receipts which have been stamped by station are not entitled for voucher. 4.5 Voucher are only available whilst stocks last. 4.6 Customers who meet campaign qualifiers can obtain vouchers from PETRONAS stations in form of scratch card or from draw box provided at each station, whilst stocks last. 4.7 Voucher are only redeemable with valid receipts from PETRONAS stations which are within campaign period. Receipts which are claimed after 5 th January 2018, 11.59pm will not be entitled to receive any vouchers. 4.8 Vouchers are not exchangeable for cash or any other products. 4.9 Vouchers are required to be presented upon redemption of offer Voucher is not valid with other promotion/offers Voucher is only applicable in Malaysia only Voucher is valid for one (1) time purchase only Voucher will not be replaced if lost or damaged 4.14 Voucher validity is according to date stated on voucher. If validity date is not stated on voucher, voucher is valid only until 28 th February Offer in vouchers are only whilst stocks last.
2 4.16 Omniteam Sdn. Bhd. is the official appointed PDB agency to manage the prize fulfillment of this campaign (agency) 4.17 There are 25 different type of voucher with different offers and terms & conditions. a. Voucher Type: Cash Prize worth RM 5,000, RM 1,000, RM 500 or RM 100. contact the customer within 48 hours (2 working days) for prize fulfillment. ii. Customer is required to provide unique code on voucher to MESRALINK and agency. iii. Customer is required to answer maximum of three (3) questions asked correctly to be entitled to redeem voucher. iv. Customer is required to provide physical voucher and valid receipt to redeem prize. v. Customer is required to provide physical voucher and valid receipt to the agency by 15 th March vi. Agency will fulfil prize via bank transfer or money order within fourteen (14) days upon receiving confirmation from customer. vii. Customer is required to acknowledge through or sign off upon receiving the prize. b. Voucher Type: Phone of Choice worth up to RM 5,000 only. contact the customer within 48 hours (2 working days) for prize fulfillment. ii. Customer is required to provide unique code on voucher to MESRALINK and agency. iii. Customer is required to answer maximum of three (3) questions asked correctly to be entitled to redeem voucher. iv. Applicable to phone models available in Malaysia only. v. Customer is required to provide physical voucher and valid receipt to redeem prize. vi. Customer is required to provide physical voucher and valid receipt to the agency by 15 th March vii. Customer to inform agency on phone of choice not exceeding capped price of RM 5,000 only. Agency will purchase phone from authorized phone dealers only. viii. Customer is only entitled to one phone which is capped at RM 5,000 without any additional accessories. ix. Customer is not allowed to dictate place/shop/store/outlet phone is purchased. x. Agency will fulfil prize via courier service or physical hand over within fourteen (14) days upon receiving confirmation from customer. xi. Customer is required to acknowledge through or sign off upon receiving the prize. c. Voucher Type: Free PETRONAS Syntium W Liter contact the customer within 48 hours (2 working days) for prize fulfillment. ii. Customer is required to provide unique code on voucher to MESRALINK and agency. iii. Customer is required to answer maximum of three (3) questions asked correctly to be entitled to redeem voucher. iv. Customer is required to provide physical voucher and valid receipt to redeem prize. v. Customer is required to provide physical voucher and valid receipt to the agency by 15 th March
3 vi. vii. Agency will fulfil prize via courier service or physical hand over within fourteen (14) days upon receiving confirmation from customer. Customer is required to acknowledge through or sign off upon receiving the prize. d. Voucher Type: ZALORA One Year Shoe Supply contact the customer within 48 hours (2 working days). ii. Valid only at / ZALORA mobile app. iii. iv. Valid till 30 June 2018, 11.59pm. Valid with ZALORA home brands (ZALORA, ZALORA basics, ZALORA sports, JAXON, Something Borrowed exclusive of (Something Borrowed accessories, Something Borrowed collection & Something Borrowed Ethnic) & VELVET only. v. Brand and item exclusions apply. vi. Gift card value is capped at RM1,000 only equivalent to one year of shoe supply from ZALORA. Not valid with other promo codes and promotions, unless otherwise stated. Free delivery is only applicable on paid price RM75 and above. Products purchased using this Gift Card are non-refundable in cash but only in store credit x. All Gift Card are non-refundable and non-transferable. vii. viii. ix. xi. ZALORA Malaysia reserves the right to change the terms and conditions or cancel any promotion at any time without notice e. Voucher Type: RM 5 PETRONAS Voucher i. Voucher is redeemable at selected PETRONAS Station for Kedai Mesra purchases only except for cigarettes, e-pay top up and Touch N Go services. ii. Voucher is valid until 28 th February 2018 iii. Voucher amount is RM 5 only and no change will be provided should purchase be less than voucher amount. f. Voucher Type: Mesra RM 5 Breakfast Voucher i. Voucher is redeemable at selected PETRONAS Station for Mesra breakfast combo worth RM 5 only. ii. Voucher is valid until 28 th February 2018 g. Voucher Type : RM 5 Discount on PETRONAS Syntium Only i. Valid for one (1) time purchase only. ii. Valid for one voucher per redemption only. Vouchers are not allowed to be accumulated for redemption. iii. Valid scratch voucher shall be the only valid instrument for the prize redemption. iv. Voucher is only applicable to PETRONAS Syntium W-40 4L, Syntium W-40 4L, Syntium W-40 4L, Syntium 800 5W-30 4L, Syntium W-40 4L and Syntium W-30 3L. v. Not exchangeable for cash or cash equivalent to the prizes will be offered. The prizes are not transferable. vi. Valid to redeem at PETRONAS stations only. vii. Valid until 28 th February h. Voucher Type : Lazada Discount Voucher i. Discount of 10% is applicable for a maximum discount value of RM15 in a single transaction upon checkout on LAZADA s platform. ii. The discount is only applicable on net item price (excludes shipping/courier charges). 3
4 iii. The discount is only for one (1) time redemption per LAZADA registered customer and is not valid in conjunction with any other vouchers, offer or promotions and product exclusion may apply. iv. The discount is applicable on LAZADA's website, mobile web and applications. v. The discount will be available for redemption from 1 st December 2017 to 31 March 2018 (both dates inclusive). vi. vii. viii. No cash alternatives or refund will be offered in lieu of the discount. LAZADA reserves the right to alter, cancel, terminate or suspend the order or any part thereof or any part of the applicable terms and conditions from time to time, with or without any prior notice. Contact Lazada s customer service hotline at to report any issues pertaining to the usage of this discount. i. Voucher Type : Zalora Discount Voucher i. Discount of 18% with a minimum spend of RM 180 in a single transaction upon checkout on Zalora s platform. ii. Valid from 1 Dec Dec 2018 iii. Valid only at / ZALORA mobile app. iv. Not valid with other promo codes and promotions, unless otherwise stated. v. ZALORA Malaysia reserves the right to change the terms and conditions or cancel any promotion at any time without notice. vi. vi. Brand and items exclusions apply j. Voucher Type : Free McDonalds Chocolate/Strawberry Sundae with any menu items purchased compliments of McDonalds Malaysia i. Voucher to be presented before ordering. ii. Offer limited to one time per card. iii. Valid for one time use only. iv. Valid in Malaysia only. v. Not valid with McDelivery services or large orders. vi. Valid until 31 st March 2018 only. k. Voucher Type : Buy 1 Free 1 Kenny s Chicken & Pasta Meal i. One complimentary Kenny s Chicken & Pasta Meal with purchase of one Kenny s Chicken & Pasta Meal at normal menu price. ii. Not applicable for ROASTERS Catering/ Delivery & ROASTERS On The Move. iii. Not valid with other offers/ promotions/ discounts. iv. Offer is not exchangeable for cash. v. Valid for dine-in at all Kenny Rogers ROASTERS restaurants in Malaysia except Genting Highlands. vi. Offer valid until 15 th March 2018, l. Voucher Type : 20% off on any Starbucks Frappuccino Blended Beverage i. Not valid with other term and condition ii. Voucher must be presented upon ordering iii. Applicable at all Starbucks stores except Genting Highland stores, Tapah R&R Kiosk, Sunway Lagoon Kiosk, Masjid Jamek LRT station, and Bangsar LRT station. 4 m. Voucher Type: RM 10 off GRAB Rides. i. Valid for all Grab services
5 ii. Valid for GrabPay (Debit and Credit card) payment only iii. Valid until 31 March 2018 n. Voucher Type: Buy 1 Free 1 Rotiboy Signature Buns. i. Voucher applies to Rotiboy Signature Buns only. ii. Offer applicable to all Rotiboy outlets located in Klang Valley, Selangor, Perak, Johor Bahru and Kuala Terengganu only. iii. Not exchangeable for cash iv. Not valid with any other promotions/discounts v. Valid from until 28 th February 2018 o. Voucher Type: Free bigbonus Internet Voucher i. Voucher only redeemable at PETRONAS stations. ii. Voucher only redeemable at PETRONAS stations transaction was made. iii. Voucher valid until 28 th February 2018 only. p. Voucher Type: Free Upsize on Any Tealive Drink Purchase. i. Voucher to be presented upon redemption. ii. Subject to additional charges for topping purchase. iii. Voucher can only be used in a single transaction iv. Not exchangeable for cash. v. Not valid with other promotions and/or vouchers vi. Valid till 15 March 2018 q. Voucher Type: Free 6 Sub with Purchase of one regular 6 sub and one 22oz drink. i. Offer is applicable for 6 Subs and whilst stocks last. ii. Free 6 Sub must be of equal or lower value. iii. Valid for dine in or takeaway purchases at all participating outlets in Malaysia only. iv. Add ons are chargeable. v. Subway reserves the right to amend any term and condition when deemed necessary with prior notice. vi. Voucher is not exchangeable for cash. r. Voucher Type : Free Smokey Chicken Kingwich i. Valid for West Malaysia BK restaurants owned by Cosmo Restaurants Sdn Bhd only. ii. Voucher can only redeem one Kingwich. iii. Redemption hours until 12pm daily. iv. Not Valid for redemption at Sunway Lagoon, Medini Mall and KLIA 2. v. Voucher valid until 31 st March 2018 only. s. Voucher Type : Combo Meal at RM 6.80 i. Please present original voucher upon ordering. ii. Valid at all KFC restaurants in Malaysia except KFC Genting Highlands, KFC Cameron Highlands, KFC Medini Mall and all KFC restaurants in Airport. iii. Valid for Dine-in and Take-Away only. Not valid for online purchases and delivery. iv. This coupon is strictly not exchangeable for cash. v. Expired coupon will not be accepted. vi. Not valid with other on-going promotions. vii. KFC management reserves the right to amend any of the above terms and conditions without prior notice. viii. Valid until 28 th February
6 t. Voucher Type : Discount Voucher worth RM 50 each minimum spend of RM 200 at G zox outlets. i. Voucher is valid with minimum spend of RM 200 in a single receipt at G zox outlets. ii. All services above RM200 are entitled for discount iii. Applicable at any G zox outlet in Malaysia. iv. Valid until 28 th February u. Voucher Type: RM 1 Kedai Mesra Discount Voucher i. Voucher is redeemable at selected PETRONAS Station for Kedai Mesra purchases only except for cigarettes, e-pay top up and Touch N Go services. ii. RM 1 discount can be redeem at any PETRONAS stations and is valid for same day purchase where discount has to be redeemed on same day of receipt date iii. Voucher amount is RM 1 only and no change will be provided should purchase be less than voucher amount. v. Voucher Type: RM 1 Mesra Water 600ml Discount Voucher i. Voucher is redeemable at selected PETRONAS Station for Mesra Mineral and Mesra Drinking Water 600ml purchases only. ii. RM 1 discount can be redeem at any PETRONAS stations and is valid for same day purchase where discount has to be redeemed on same day of receipt date 5.0 Miscellaneous 5.1 PDB reserves the right at anytime, at its absolute discretion and without prior notice, to substitute any of the Offer with other items of similar or higher value. 5.2 PDB, its employees, its holding, subsidiary or affiliate companies, employees of the PETRONAS group of companies, and PETRONAS station dealers and participating partners shall not be liable to the customer or any other party for any loss or damage of whatsoever nature suffered by the customer as a result of the Offer, participation or non-participation in the Campaign or as a result of any act or omission on the part of PDB in connection with the Campaign. 5.3 By participating in the Campaign, the customers shall be deemed to have unconditionally accepted all the Terms and Conditions of this Campaign and the customers further (i) agree to co-operate and comply with all PDB s reasonable requests in connection with the Campaign; (ii) agree to the disclosure to, storage of, processing of and use of his personal details by PDB and its relevant service providers for the purpose of the organising, promoting and conducting the Campaign; (iii) agree for the use of his name and photograph to be used for the purpose of organising, promoting and conducting the Campaign; and (iv) consent to receiving promotional, marketing and other publicity information from PDB from time to time. 5.4 The Terms and Conditions herein contained shall prevail over any provisions or representations contained in any brochure or other promotional materials advertised under this Campaign. 5.5 PDB reserves the right to publish or display the names and photographs of the participants of the Campaign for advertising and publicity purposes without any compensation to such participants or customers. 5.6 PDB reserves the absolute right at any time without assigning any reasons to alter, modify, change or vary the Campaign s Terms and Conditions contained herein, wholly or in part at its absolute discretion. The customers may view the updated Campaign s Terms and Conditions on PDB s website at PDB reserves the right to cancel, shorten, extend, suspend or terminate the Campaign at any time prior to the expiry of the Campaign Period without prior 6
7 7 notice. For avoidance of doubt, any cancellation, extension, suspension or termination of the Campaign Period at any time prior to the expiry of the Campaign Period shall not entitle the customers to claim any compensation from PDB for any and all losses or damages suffered or incurred by the customers as a result of the said cancellation, extension, suspension or termination. 5.8 PDB, its employees, its holding, subsidiary or affiliates companies, employees of the PETRONAS group of companies, and PETRONAS station dealers and participating partners shall not be liable for any default due to any act of natural calamities, war, riot, strike, lock out, industrial action, fire, flood, drought, storm or any event beyond their reasonable control. 5.9 By participating in the Campaign, the customers are deemed to have agreed and consented to the collection, processing, use, disclosure and retention by PDB of your personal data in the manner as set out in the Personal Data Notice given pursuant to Section 7 of the Personal Data Protection Act 2010, which can be viewed at Any failure by PDB in enforcing any of these Campaign s Terms and Conditions in any instance(s) does not constitute a waiver of such term and/or condition PDB is the final authority to decide on the interpretation of these Terms and Conditions and as to any other matters relating to this Campaign For any further enquiries on the Campaign s Terms and Conditions, please contact us at MESRALINK at
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